User Guide
Release 2.1
41-001201-00
Rev 02
57i IP Phone
Страница 1: ...User Guide Release 2 1 41 001201 00 Rev 02 57i IP Phone...
Страница 2: ...nlawful use While every effort has been made to ensure accuracy Aastra Telecom is not liable for technical or editorial errors or omissions contained within this documentation The information containe...
Страница 3: ...ibute transcribe translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or...
Страница 4: ......
Страница 5: ...IP Phone UI 16 Phone Options via the Aastra Web UI 19 Phone Status 23 Phone Status via IP Phone UI 23 Phone Status via the Aastra Web UI 25 Customizing Your Phone 26 Ring Tones and Tone Sets 26 Contr...
Страница 6: ...ercom Key 105 None Key 107 Empty Key 108 Phone Lock Key 109 Deleting a Key 111 Making Calls 112 Dialing a Number 112 Pre dialing a Number 112 Using Handsfree Speakerphone 113 Using a Headset 114 Using...
Страница 7: ...Intercom Call Features 174 Using Redial Key for Last Number Redial 176 Available Features Enabled by Administrators 177 Outgoing Intercom Calls 177 Missed Call Summary Subscription 177 Customizable Ca...
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Страница 9: ...ons administrators should refer to the Aastra SIP 53i 55i 57i and 57i CT IP Phone Administration Guide Documentation Aastra 57i IP Phone Installation Guide Installation and set up instructions general...
Страница 10: ...nctional softkeys 6 Top Keys Static softkeys up to 10 programmable functions 6 Bottom Keys State based softkeys up to 20 programmable functions 4 call appearance lines with LEDs Supports up to 9 call...
Страница 11: ...he phone directly to the network for power No 48v AC power adapter required For Ethernet networks that DO NOT supply power to the phone For power use the 48V AC Power Adapter included to connect from...
Страница 12: ...p screens you may see when the phone is first plugged in or when it is restarted Plugging in and Starting the Phone The 57i automatically begins the start up sequence as soon as it is connected The ph...
Страница 13: ...hile the phone downloads the latest updates Note New updates to your phone can be automatically scheduled from the server This is set up on the phone system by your System Administrator and should be...
Страница 14: ...were loaded to your phone by your System Administrator the following screen displays during startup When the configuration update is complete the phone displays the following screens and then display...
Страница 15: ...Model 57i IP Phone User Guide 7 Getting Started Services Dir Callers Icom L1 John Smith Sat Jan 1 12 18am Idle Screen...
Страница 16: ...splays the Network Connected prompt for a few seconds However if changes have been made to your phone s network settings you may need to restart your phone For more information about connecting your p...
Страница 17: ...n Smith is configured on Line 1 By default the top softkeys 1 through 4 are configured for Services Directory Callers List and Intercom respectively You can configure the 6 top keys with up to 10 func...
Страница 18: ...screen For example in the following illustration Home was configured as a speeddial key on the bottom set of softkeys and Do Not Disturb DND was configured on the top set of softkeys You can configur...
Страница 19: ...the envelope indicates how many new messages you have To access your voicemail messages use the star codes for your system if a voicemail softkey has not been configured on your phone For more inform...
Страница 20: ...pickup the handset the screen displays the Dial Conf and Xfer default softkeys with a More softkey You can press the More softkey to toggle between the first and second screens to display all configu...
Страница 21: ...ey also exits an open list such as the Options List without saving changes Options key Accesses options to customize your phone Your System Administrator may have already customized some of your setti...
Страница 22: ...ht indicator flashes when the microphone is on mute Navigation keys Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display if there is more than 1 line...
Страница 23: ...d parties 2 DirAccesses the Directory List which displays up to 200 names and phone numbers stored in alphabetical order 3 CallersAccesses the Callers List which lists the last 200 calls received 4 Ic...
Страница 24: ...ber Option 1 Call Forward 1 Cfwd Number 2 Cfwd Mode 3 No Rings 2 Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Live Dialpad 4 Set Audio Audio Mode Headset Mic Vol 5 Time and Date Time Zone...
Страница 25: ...ollowing table indicates the options that may appear on your phone if the simplified options menu is applied Option Number Option 1 Call Forward 1 Cfwd Number 2 Cfwd Mode 3 No Rings 2 Preferences 1 To...
Страница 26: ...mber of the corre sponding option to select an option 4 Use the softkeys that display for each option to change a selected option 5 Press the Done button to save the change 6 Press the button the butt...
Страница 27: ...your phone s IP address To find your phone s IP address see Finding Your Phone s IP Address on page 24 Using the Aastra Web UI 1 Open your web browser enter the phone s IP address or host name into t...
Страница 28: ...20 Model 57i IP Phone User Guide Methods for Customizing Your Phone 3 You can logout of the Aastra Web UI at any time by clicking Log Off...
Страница 29: ...functions identified in the list below You can configure up to 10 functions on the top softkeys and up to 20 functions on the bottom softkeys Available Functions for Softkeys Expansion Modules Allows...
Страница 30: ...ing Call Interrupts Dialing Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line This category also allows you to configure incoming Intercom call settings ring tones gl...
Страница 31: ...you to view your phone s Network status including your phone s IP and MAC address Local Area Network LAN port PC port Firmware version Use the following procedure to view the status of your phone usi...
Страница 32: ...roll to IP MAC Addresses and press Select The following screen displays that specifies the IP Address and MAC Address of your phone Use the IP Address to enter into your browser window to access the p...
Страница 33: ...UI After accessing your phone via the Aastra Web UI the first screen to display is the phone s Status Screen This screen is view only It displays the Network Status of your phone which includes the fo...
Страница 34: ...e several distinct ring tones a user can select from to set on the IP phones You can enable disable these ring tones on a global or per line basis The following table identifies the valid settings and...
Страница 35: ...tone congestion tones call waiting tone ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI Configuring Ring Tones and Tone Sets Use the fol...
Страница 36: ...stralia Europe France Germany Italy UK Mexico and US Default is US 3 Select a value from the Global Ring Tone field For per line configuration 4 In the Ring Tone section select a line for which you wa...
Страница 37: ...rast level You can set the contrast level using the IP Phone UI only Setting Contrast Level 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Display 4 Select Contrast Level...
Страница 38: ...cklighting sets the phone to turn off the backlighting after a period of inactivity the idle period is user definable under the Advanced softkey when you select the Auto mode In Auto mode the backligh...
Страница 39: ...of seconds you want the phone to stay backlit when the phone is idle Default is 10 seconds When this period of time is reached the phone turns OFF the backlight Use the Backspace and or Clear softkey...
Страница 40: ...number while the phone is on hook lifting the receiver or pressing the initiates a call to that number Availability of feature dependant on your phone system or service provider You can enable disable...
Страница 41: ...s to handsfree speakerphone In Speaker audio mode lift the handset to switch to the handset Headset Choose this setting if you want to make or receive all calls using a handset or headset Calls can be...
Страница 42: ...on the phone to enter the Options List 2 Select Preferences 3 Select Set Audio 4 Select Audio Mode 5 Select the audio mode you want to use on your phone Default is Speaker Valid values are Speaker Def...
Страница 43: ...g Your Phone 7 Select Headset Mic Volume 8 Select the Low Medium or High volume level Default is Medium 9 Press Done to save your selection Set Audio Done Select 1 Audio Mode 2 Headset Mic Volume Head...
Страница 44: ...n the phone to enter the Options List 2 Select Preferences 3 Select Time and Date 4 Select Set Time Note You can set the above features using the IP Phone UI However only the Time and Date Formats can...
Страница 45: ...ormat or a 24 hour format Valid values are 12h and 24h Default is 12h 9 Press Done to save the Time Format you selected Set Date and Date Format 1 Select Preferences 2 Select Time and Date 3 Select Se...
Страница 46: ...ist of options Default is Sun Jan 2 Valid values are Sun Jan 2 Default 2 Jan 00 2000 01 02 02 01 2000 02 01 00 02 01 00 01 02 00 Jan 2 2 Jan 2000 Sun 2 Jan 2 Jan 02 01 2000 8 Press Done to save the Da...
Страница 47: ...areas of the world 4 Select a Time Zone that applies to your area The default Time Zone is US Eastern 5 Press Done to save the Time Zone setting Note For a list of the Time Zones values available on...
Страница 48: ...list of options Default is Automatic Valid values are OFF 30 min summertime 1h summertime Automatic Default 4 Press Done to save the Daylight Savings value you selected Time and Date Done Select 1 Ti...
Страница 49: ...ormat 3 In the Date Format field select the date format you want to use on your phone Default is WWW MMM DD Valid values are WWW MMM DD default DD MMM YY YYYY MM DD DD MM YYYY DD MM YY DD MM YY MM DD...
Страница 50: ...specify which language to use for the IP Phone UI 1 Press on the phone to enter the Options List 2 Select Language and press Select 3 Select English English Francais French Espanol Spanish Deutsch Ge...
Страница 51: ...The change is dynamic The Aastra Web UI displays all screens in the language you selected Aastra Web UI Note You must have the language pack s already loaded to your phone in order to use them For mor...
Страница 52: ...er 5 At the Re enter Password promot re enter the new user password and press Enter A message Password Changed displays on the screen If you change the password Then you need to using the IP Phone UI...
Страница 53: ...ent Password field enter the current user password 3 In the New Password field enter the new user password 4 In the Password Confirm field enter the new user password again 5 Click to save your change...
Страница 54: ...e following procedure to reset a user password 1 Click on Operation Phone Lock 2 In the Reset User Password field click The following screen displays 3 In the Current Password field leave this blank 4...
Страница 55: ...asked to do so by your System Administrator or should you experience any unexpected behavior 1 Press the button on the phone to enter the Options List 2 Select Restart Phone 3 When the prompt Are you...
Страница 56: ...eld displays a screen that allows you to enter and save a new user password Set an emergency dial plan An emergency dial plan can be 911 999 112 110 or all of the above The default emergency dial plan...
Страница 57: ...e 2 In the Lock the Phone field click The phone locks dynamically and displays the following message Phone is locked Unlock the Phone 3 Click on Operation Phone Lock 4 In the Unlock the Phone field cl...
Страница 58: ...emergency services Once you specify the emergency number s on the phone you can dial those numbers directly on the dial pad when required and the phone automatically dials to those emergency services...
Страница 59: ...ation Phone Lock 2 In the Emergency Dial Plan field enter the 3 digit number used in your local area to contact emergency services For multiple numbers enter a between each emergency number For exampl...
Страница 60: ...all appearance light indicates the status of that line or call When the phone is taken off hook the phone automatically selects a line for you When you have more than one call you can use the left and...
Страница 61: ...additional 36 softkeys on each 536M Expansion Module and up to 60 softkeys on each 560M Expansion Module The 57i IP Phone allows up to 3 expansion modules on each phone For more information about exp...
Страница 62: ...ates the key is set to generate a flash event when it is pressed The IP phone generates flash events only when a call is connected and there is an active RTP stream for example when the call is not on...
Страница 63: ...ndicates the key is configured to access the Callers List Intercom Top Key 4 by Default Indicates the the key is configured to be used for intercom calls Phone Lock Indicates key is configured as a ph...
Страница 64: ...used connected The current line is in an active call or the call is on hold incoming The phone is ringing outgoing The user is dialing a number or the far end is ringing busy The current line is busy...
Страница 65: ...coming outgoing busy XML idle connected incoming outgoing busy Flash All states disabled Sprecode connected Park connected Pickup idle outgoing Last Call Return idle connected incoming outgoing busy S...
Страница 66: ...nctions automatically appear in the first available position on the LCD display For example if softkeys 1 through 20 are set to None and you set softkey 12 as the following Type speeddial Label LAB Va...
Страница 67: ...Model 57i IP Phone User Guide 59 Line Keys and Softkeys Key 12 displays in softkey position 1 on the phone L1 John Smith Sat Jan 1 12 18am LAB...
Страница 68: ...appearances that can be configured is 9 4 line call appearance hard keys plus 5 softkeys If all line call appearances have been set up between two different numbers a total of 8 lines can be configure...
Страница 69: ...ependent softkeys required for the active state such as the Drop softkey in the connected state Typically context dependent softkeys appear in the top left position and all line call appearance softke...
Страница 70: ...n Operation Softkeys and XML or Click on Operation Expansion Module N 2 Click on the Bottom Keys tab or the Top Keys tab 3 Select from Key 1 through Key 20 on the bottom tab or Select from Key 1 throu...
Страница 71: ...y a that the phone dials automatically after pressing the speeddial key You can use this feature for numbers that contain long prefixes For example if you had the following speeddial configuration in...
Страница 72: ...ween letters press To backspace and erase a mistake press the Backspace softkey You can enter up to 16 letters in the Enter Name field Press the key to move to the next field IP Phone UI Note When cre...
Страница 73: ...Line 1 for the speeddial key If you want to use a differenct line press the Change sofkey or press the 4 key to select another line 5 Press the Save softkey to save the speeddial information to the sp...
Страница 74: ...ab 4 In the Type field select Speeddial to apply to the softkey 5 In the Label field enter a label to apply to this softkey 6 In the Value field enter the phone number extension or speeddial prefix to...
Страница 75: ...line with other phones only the phone that has DND configured is affected You can set DND on the softkeys using the Aastra Web UI only DND is not configurable from the IP phone UI Setting a Do Not Di...
Страница 76: ...P Phone User Guide Line Keys and Softkeys 5 If configuring a softkey on the Bottom Keys in the state fields check enable or uncheck disable the states you want to apply to this softkey 6 Click to save...
Страница 77: ...pervisor s phone shows that the worker s phone is in use and busy On the 57i the busy and idle indicators show on the IP phone screen display next to the softkey programmed for BLF functionality When...
Страница 78: ...ct BLF to apply to the softkey 5 In the Label field enter a label to apply to this softkey 6 In the Value field enter the phone number or extension you want to monitor 7 In the Line field select a lin...
Страница 79: ...shown with the handset on hook When the monitored user is on an active call then a small telephone icon is shown with the handset off hook Example A receptionist has a 57i running Broadsoft firmware...
Страница 80: ...st name configured Otherwise no values display on the 57i screen and the feature is disabled Use the following procedure to set a key to function as BLF List 1 Click on Operation Softkeys and XML or C...
Страница 81: ...uncheck disable the states you want to apply to this softkey 7 In the BLF List URI field enter the name of the BLF list defined on the Broad Soft BroadWorks Busy Lamp field page for your particular u...
Страница 82: ...receive a call from the queue After creating an ACD key you are ready to receive calls from a queue on the server You must press the ACD key and then log in by entering your User ID and Password An Av...
Страница 83: ...the bottom tab or Select from Key 1 through Key 10 on the top tab 4 In the Type field select Auto call distribution 5 In the Label field enter a label to apply to this ACD key 6 In the Line field sele...
Страница 84: ...you can make your phone available or unavailable to take calls by pressing the Available Unavailable Key The server monitors your IP phone status When you set the IP phone to available the server begi...
Страница 85: ...sword prompts displays 3 Using the keypad enter your User ID phone number provided by your System Administrator 4 Using the keypad enter your Password provided by your System Administrator and press t...
Страница 86: ...you are on a call or miss a call that has been distributed to your phone your phone status automatically changes to Unavailable Your phone remains in the Unavailable state until one of the following...
Страница 87: ...f the monitored extension receives multiple incoming calls simultaneously the IP Phone UI displays a list of incoming calls You select a call from this list and are connected to the call When you conf...
Страница 88: ...he Bottom Keys tab or the Top Keys tab 3 Select from Key 1 through Key 20 on the bottom tab or Select from Key 1 through Key 10 on the top tab 4 In the Type field select Directed Call Pickup 5 In the...
Страница 89: ...tab or Select from Key 1 through Key 10 on the top tab 4 In the Type field select Directed Call Pickup 5 In the Label field enter a label to apply to this Group Call Pickup key 6 In the Value field e...
Страница 90: ...1 If any of the monitored group of extensions receives a call press the GCP Key The call is answered If the monitored group of extensions receives multiple incoming calls simulta neously the phone di...
Страница 91: ...ss XML applications Under Operations Softkeys and XML you can assign a key the type XML You must also specify an XML URI and a Services label using the following XML fields XML Application URI XML App...
Страница 92: ...tab or the Top Keys tab 3 Select from Key 1 through Key 20 on the bottom tab or Select from Key 1 through Key 10 on the top tab 4 Select Key 1 Services 5 In the Type field select Services 6 Click on...
Страница 93: ...Click on Operation Expansion Module N 2 Click on the Bottom tab or the Top tab 3 Select from Key 1 through Key 20 on the bottom tab or Select from Key 1 through Key 10 on the top tab 4 In the Type fi...
Страница 94: ...key have been configured to access the XML applications the customized service is ready for you to use From the Services Menu Use the following procedure to access XML applications from the Services M...
Страница 95: ...pecified 2 Use the and to scroll through the customized features 3 For menu and directory services select a service to display the information for that customized service Message services display to t...
Страница 96: ...a call is connected and there is an active RTP stream for example when the call is not on hold Setting a Flash Key 1 Click on Operation Softkeys and XML 2 Click on the Bottom tab or the Top tab 3 Sele...
Страница 97: ...is field is dependent on the services provided by the server Contact your System Administrator for information about available services Setting a Sprecode Key Use the following procedure to configure...
Страница 98: ...value for accessing specific services from the server 7 If configuring a softkey on the Bottom Keys in the state fields check enable or uncheck disable the Connected state to apply to this softkey 8 C...
Страница 99: ...tion for parking and picking up a call using the Aastra Web UI at Basic Settings Preferences By entering the appropriate value in the Park Call and Pickup Parked Call fields you tell the phone where t...
Страница 100: ...fields blank to disable the park and pickup feature Configuring Park Pickup using Static Configuration Use the following procedure to configure the Park Pickup call feature using the static configurat...
Страница 101: ...abel that you configured for the Pickup softkey displays on other phones in the network You can then press the Pickup softkey followed by the applicable value to pickup the call on another phone in yo...
Страница 102: ...ethod Use the following procedure to configure a Park Pickup key on the 57i IP Phone 1 Click on Operation Softkeys and XML 2 Click on the Bottom tab or the Top tab 3 Select from Key 1 through Key 20 o...
Страница 103: ...p a call 10 In the Label field enter a label for the Pickup softkey 11 In the Value field enter the appropriate value based on the server in your net work 12 In the Line field select a line for which...
Страница 104: ...rocedure and press the Park softkey again to retry step 2 Pickup a Parked Call 1 Pick up the handset on the phone 2 Enter the extension number where the call was parked 3 Press the Pickup softkey If t...
Страница 105: ...last call you received When you configure an lcr softkey the label LCR displays next to that softkey on the IP phone When the Sylantro server detects an lcr request it translates this request and rout...
Страница 106: ...e Line field select the line you want to apply to this softkey Valid values are 1 through 9 6 If configuring a softkey on the Bottom Keys in the state fields check enable or uncheck disable the states...
Страница 107: ...vided by your System Administrator through the diverse web based language of XML Availability of these services depends on your phone system or service provider Reference For more information about XM...
Страница 108: ...m Key 1 through Key 20 on the bottom tab or Select from Key 1 through Key 10 on the top tab 4 In the Type field select Services 5 In the Label field enter a label to apply to this softkey 6 In the Lin...
Страница 109: ...st feature allows you to store frequently used names and numbers on the phone You can also dial directly from a directory entry You can use the Directory key to access a Directory List which contains...
Страница 110: ...ick on the Bottom tab or the Top tab 3 Select from Key 1 through Key 20 on the bottom tab or Select from Key 1 through Key 10 on the top tab 4 In the Type field select Directory 5 In the Label field e...
Страница 111: ...of your incoming calls You can use the Callers List key to access a list of callers that called your phone Reference For more information about the Callers List see Callers List on page 148 Note Your...
Страница 112: ...ick on the Bottom tab or the Top tab 3 Select from Key 1 through Key 20 on the bottom tab or Select from Key 1 through Key 10 on the top tab 4 In the Type field select Callers List 5 In the Label fiel...
Страница 113: ...However using the Aastra Web UI you can assign the Intercom key to any softkey on the top or bottom keys on the phone You can use the Intercom key to automatically connect with a remote extension for...
Страница 114: ...Click on the Bottom tab or the Top tab 3 Select from Key 1 through Key 20 on the bottom tab or Select from Key 1 through Key 10 on the top tab 4 In the Type field select Intercom 5 In the Label field...
Страница 115: ...see Key Display Behavior on page 58 Setting a None Key Use the following procedure to configure a None key on the 57i IP Phone 1 Click on Operation Softkeys and XML or Click on Operation Expansion Mod...
Страница 116: ...ignored Setting an Empty Key Use the following procedure to configure an Empty softkey on the 57i phone 1 Click on Operation Softkeys and XML or Click on Operation Expansion Module N 2 Click on the B...
Страница 117: ...ule N 2 Click on the Bottom tab or the Top tab 3 Select from Key 1 through Key 20 on the bottom tab or Select from Key 1 through Key 10 on the top tab 4 In the Type field select Phone Lock from the li...
Страница 118: ...the Phone 1 Press the LOCK key The phone locks The LED for the key AND the Message Waiting Lamp illuminate steady ON An Unlock label appears next to the key you just pressed Unlock the Phone 1 Press t...
Страница 119: ...ck on Operation Softkeys and XML or Click on Operation Expansion Module N 2 Click on the Bottom tab or the Top tab 3 Select from Key 1 through Key 20 on the bottom tab or Select from Key 1 through Key...
Страница 120: ...ty picks up a timer appears on your display that records the length of your call If the Live DialPad option is on as soon as you press the first digit on the dial pad the phone automatically selects t...
Страница 121: ...phone see Audio Mode on page 33 To dial using handsfree first press and enter a number at the dial tone To answer a call on your phone using handsfree press or the line call appearance button If you a...
Страница 122: ...nter the Options list 2 Select Preferences and press Select 3 Use to scroll down to Set Audio and press Select 4 Press to scroll down to Headset Mic Volume and press Select 5 Press to scroll down to h...
Страница 123: ...list under option Preferences Set Audio Audio Mode on the IP Phone 2 Plug the headset into the jack 3 Press the key to obtain a dial tone or to answer an incoming call Depend ing on the audio mode sel...
Страница 124: ...xtension number of the person you wish to intercom or the BLF key for that extension 3 After a beep tone your phone automatically connects with the remote extension and you can speak through its speak...
Страница 125: ...r Intercom calls made by the originating caller Auto Answer Allows you to enable or disable the IP phone to automatically answer an Intercom call If auto answer is enabled on the IP phone the phone pl...
Страница 126: ...als the last number you called 2 If you are not on the phone press to display the most recently dialed number and use to scroll through the list to view the other numbers 3 Press to see the second mos...
Страница 127: ...annot be heard on an active call or on a conference For muted calls the handsfree LED flashes and the Mute key LED is ON You can use the Mute key to mute the handset headset or speakerphone The speake...
Страница 128: ...a call pressing the line call appearance button for the new incoming call automatically places the connected call on hold and answers the new call To reconnect to a party press the line call appearanc...
Страница 129: ...g call directly to voicemail without answering the call To do this press without picking up the handset If you re already on the phone your incoming call should go directly to voicemail Your phone scr...
Страница 130: ...ne can retrieve the call To place a call on hold 1 Connect to the call if not already connected 2 Press the Hold key The line call appearance light begins to flash slowly and after a short time the ph...
Страница 131: ...ts your current call on hold as soon as you press a new line call appearance button If you have more than one call on hold you can reconnect to a held call by pressing the line call appearance button...
Страница 132: ...ve the option to consult with the person you are transferring the call to before you complete the transfer To do this simply remain on the line until the receiving party answers the call After consult...
Страница 133: ...receiving end answers To complete a consultive transfer remain on the line to speak with the Party 2 before pressing the Transfer Key again to transfer Party 1 to Party 2 To cancel the transfer select...
Страница 134: ...ration as a reference 1 When you begin a conference you are the first party in the conference Party 1 Pickup the handset or press the speakerphone key A line opens up 2 Call Party 2 by dialing their n...
Страница 135: ...example Line 1 and Line 2 have active calls 2 Press the Line key for which you want to conference the two calls together for example Line 1 3 Press the Conf key 4 Press the Line key that has the seco...
Страница 136: ...ou must configure the lines with the applicable phone number Reference For more information on Centralized Conferencing see Centralized Conferencing on page 178 or contact your System Administrator Us...
Страница 137: ...3 are all connected to Conference 1 8 Press an available Line Key or answer an incoming call on an available line If calling out call Party 4 9 Wait for Party 4 to answer When Party 4 answers you can...
Страница 138: ...conferencing you can join multiple incoming or outgoing calls to active conferences Before following this procedure at least one active conference must exist on your phone 1 As Party 1 pickup the han...
Страница 139: ...need to connect or reconnect to the call if not already connected for example if your caller is on hold Press or the line call appearance button of the active call to end the call If connected throug...
Страница 140: ...ist The Directory List is your personal phone book conveniently stored within your phone You can enter up to 200 entries into the 57i Directory by adding them manually or by saving the number and name...
Страница 141: ...ist or continue to press the next letters of the name to find a better match 4 To dial the displayed number press or just lift the handset or press any line keys 5 Press the Directory Key to cancel So...
Страница 142: ...ters for each line and field in the Directory List The following examples illustrate the IP Phone UI screens you can use to add edit entries in the Directory List Screen 1 Screen 2 Directory List Limi...
Страница 143: ...ding the Label You can exit from Screen 2 at any time without saving by pressing the Cancel softkey Editing Names Numbers and Labels On Screen 1 when the cursor is in the Line field softkey 5 displays...
Страница 144: ...n entry the and keys display for you to scroll multiple screens The following examples show Screen 1 as Steve Smith s Office number Screen 2 as Steve Smith s Home number and Screen 3 as Steve Smith s...
Страница 145: ...er into the one position So the first screen to display for the entry would be the Cell number screen If no label is assigned to the entry the numbers would be arranged in the order you specify The fo...
Страница 146: ...en during a call to the Directory List using the following procedure Use the following illustration as a reference Deleting Single and Multiple Numbers in an Entry You use the Delete softkey to delete...
Страница 147: ...ist From the Directory List in the IP Phone UI you can add delete change or move entries as required The following is an example of the Directory List Header screen with 97 entries in the List Sorting...
Страница 148: ...rs for each line and field in the Directory List The following examples illustrate the IP Phone UI screens you can use to add edit entries in the Directory List Screen 1 Screen 2 Directory List Limita...
Страница 149: ...you are finished adding the Label You can exit from Screen 2 at any time without saving by pressing the Cancel softkey Editing Names Numbers and Labels On Screen 1 when the cursor is in the Line fiel...
Страница 150: ...o scroll multiple screens The following examples show Screen 1 as Steve Smith s Office number Screen 2 as Steve Smith s Home number and Screen 3 as Steve Smith s Cell number The first scroll indicates...
Страница 151: ...r into the one position So the first screen to display for the entry would be the Cell number screen If no label is assigned to the entry the numbers would be arranged in the order you specify The fol...
Страница 152: ...line from the Directory List You can press Cancel to cancel the delete function For multiple numbers assigned to a name pressing the Delete softkey displays the following screen You can press Entries...
Страница 153: ...in comma separated value CSV format You can use any spreadsheet application to open the file for viewing The following is an example of a Directory List in a spreadsheet application The file displays...
Страница 154: ...er for each Directory entry Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI 1 Click on Operation Directory 2 In the Directory...
Страница 155: ...display the Services menu and select Directory List or Press the Directory softkey default key is key 2 on the Top Keys 2 Use the keys to scroll through the line items in the Directory List 3 To dial...
Страница 156: ...e been added to the list since you last checked it Caller s List Screen Display You can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a dis...
Страница 157: ...ct the line item you want to delete and press the Delete softkey 4 To cancel a delete function press the or the Scroll keys 5 To save a line item to a softkey for speeddialing press the Save softkey a...
Страница 158: ...nable the entry of the prefix Use the following procedure to edit the Callers List Use the following illustration as a reference 1 Press the Callers List Key 2 Press to find the entry you want to edit...
Страница 159: ...st Use the following illustration as a reference 1 Press the Callers List Key 2 Use keys to find the item you want to delete 3 Press the Delete softkey 4 Press the Delete softkey again at the prompt t...
Страница 160: ...ample of a Callers List in a spreadsheet application This file displays the name phone number and the line that the call came in on Download the Callers List Use the following procedure to download th...
Страница 161: ...n up to 9 individual lines For global and local call forwarding you can set the following Call forward mode Destination number Number of rings before forwarding the call from 1 to 9 rings The followin...
Страница 162: ...to be forwarded 4 Select a Call Mode that you want to set on your phone using the Change softkey 5 Enter the Number of Rings you want to set before the call is forwarded Valid values are 1 to 9 6 Pres...
Страница 163: ...elect a line to set Call Forwarding on 2 In the Mode field select the mode you want to set on this line 3 In the Forward Number field enter the call forward number for which you want your calls on thi...
Страница 164: ...Phone User Guide Managing Calls are immediately applied to the phone The following example shows the idle screen on the IP Phone with Call Forwarding set to No Answer mode L1 John Smith CFWD NoAnswer...
Страница 165: ...number New Calls on the idle screen is cleared Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List Once you display the Callers List...
Страница 166: ...nd the message count are truncated with an ellipse character at the end of the number URI string The end of the Voicemail list displays the number of new voicemail messages if any exist Contact your S...
Страница 167: ...e on the IP phones allows you to enable or disable the suppression of DTMF playback when a number is dialed from the softkeys When suppression of DTMF playback is disabled and you press a softkey the...
Страница 168: ...onal Features 1 Click on Basic Settings Preferences 2 Go to the General section 3 Enable the Suppress DTMF Playback field by checking the check box Dis able this field by unchecking the box Default is...
Страница 169: ...y group of tones and the other from a low frequency group If you enable the Display DTMF Digits parameter the digits you are dialing from the keypad or from a softkey display to the IP phone s LCD dis...
Страница 170: ...orwards the call according to the rule configured The phone can only transfer the currently active call or accept transferred calls if there is no active calls If call waiting is disabled intercom cal...
Страница 171: ...ng procedure to enable or disable Call Waiting on the IP phone 1 Click on Basic Settings Preferences General 2 Call Waiting is enabled by default If required disable the Call Waiting field by unchecki...
Страница 172: ...nfigure this feature using the Aastra Web UI Configuring Call Waiting Tone Use the following procedures to configure a call waiting tone on the IP phone 1 Click on Basic Settings Preferences General 2...
Страница 173: ...his feature using the Aastra Web UI Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phone 1 Click on Basic Settings Preferences General 2 Stutte...
Страница 174: ...et a value for this feature in a custom XML application or in the configuration files the value you set in the Aastra Web UI overrides the Administrator s setting Setting and saving the value in the A...
Страница 175: ...s General The default time is 5 seconds for each message to display before scrolling to the next message You can increase or decrease this time as required Setting and saving the value in the Aastra W...
Страница 176: ...or you to answer the incoming call When you disable this parameter which is the default the phone does not interrupt the outgoing call during dialing and instead rings the incoming call on another fre...
Страница 177: ...Incoming Call Interrupts Dialing on the IP Phone 1 Click on Basic Settings Preferences General 2 Enable the Incoming Call Interrupts Dialing field by checking the check box Disable this field by unch...
Страница 178: ...n an active call When you disable this parameter pressing the Goodbye key hangs up the active call If you disable this feature and the phone receives another call when an active call is already presen...
Страница 179: ...d incoming call Goodbye Key Cancels Incoming Call is disabled AND a second call comes in while you are on an active call press the Goodbye key to hang up on the active call so you can answer the secon...
Страница 180: ...ontrols the opening closing and polling of ports on the IGD HTTP and SIP use a single port each RTP RTCP uses a range of ports You can enable the UPnP mappings to specific lines on your phone You set...
Страница 181: ...hone lines 1 through 9 You configure the MWI indicator using the Aastra Web UI Configuring Message Waiting Indicator Use the following procedure to configure the message waiting indicator on a specifi...
Страница 182: ...re If you want to unmute or hear the intercom call you disable this feature Microphone Mute is enabled by default Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to...
Страница 183: ...When you enable the this parameter which is the default value an incoming intercom call takes precedence over any active call by placing the active call on hold and automatically answering the interc...
Страница 184: ...ll on hold and answers the incoming Intercom call To disable this field uncheck the box 6 Click to save your settings Using Redial Key for Last Number Redial The IP phone has an enhanced redial user i...
Страница 185: ...rver to be incremented in the missed calls indicator on the phone it was initially directed to This feature is called the Missed Call Summary Subscription and can be configured by your System Administ...
Страница 186: ...ilable on a global or per line basis Contact your System Administrator for more information Centralized Conferencing The 57i supports centralized conferencing for Sylantro and Broadsoft servers This f...
Страница 187: ...turbing the current XML application Contact your System Administrator for more information XML Softkey for Special Characters in XML Applications When using XML applications that require you to enter...
Страница 188: ...provides 10 softkeys in each column totaling 20 keys on the keypad The 560M also provides 3 keys at the bottom left of the unit These keys represent Page 1 Page 2 and Page 3 of the LCD display The 56...
Страница 189: ...ansion Modules 536M Expansion Module After configuring the softkeys on the 536M Expansion Module you can record the name of the softkey on the paper labels provided with the Expansion Module Press the...
Страница 190: ...s on the bottom left of the Module allow you to display 3 full screens of softkeys Each screen consists of 2 columns with the following default headings on each page Page 1 List 1 and List 2 Page 2 Li...
Страница 191: ...References For more information about configuring softkeys see Softkeys on page 53 For more information about installing 536M and 560M modules on your phone see the Aastra 57i IP Phone Installation G...
Страница 192: ...nd the headset by pressing See the section Customizing Your Phone on page 26 for instructions on how to change the Set Audio option Why can t I get a dial tone Check for any loose connections and that...
Страница 193: ...he section Finding Your Phone s IP Address on page 24 Why does my phone display the No Service message The phone displays the No Service message if the SIP settings have not been set up correctly Cont...
Страница 194: ...our changes For information about changing your password see User Password on page 44 Why does my phone display Bad Encrypted Config The IP phone displays Bad Encrypted Config because encrypted config...
Страница 195: ...Phone Status and press the key to select 3 Press the key to scroll to the Restart Phone option 4 Press the key to confirm and restart the phone If you do not wish to restart your phone press the key...
Страница 196: ...nformation about configuring a Lock Unlock key on your phone see Phone Lock Key on page 109 Use the following procedures to lock an IP phone and prevent it from being used or configured Lock the Phone...
Страница 197: ...the Lock the Phone field click The phone locks dynamically and displays the following message Phone is locked Unlock the Phone 3 Click on Operation Phone Lock 4 In the Unlock the Phone field click The...
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Страница 199: ...consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this telephone either separately or in combinati...
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Страница 201: ...AU Lord Howe AU Tasmania AU Melbourne AU Sydney AU Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba CET AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST...
Страница 202: ...Domingo CET CET AST AST EE Tallinn ES Madrid ES Canary EET CET WET FI Helsinki FJ Fiji FK Stanley FO Faeroe FR Paris EET NZT FKS WET CET GB London GB Belfast GD Grenada GF Cayenne GI Gibraltar GP Guad...
Страница 203: ...NZS CHA PA Panama PE Lima PL Warsaw PR Puerto Rico PT Lisbon PT Madeira PT Azores PY Asuncion EST PES CET AST WET WET AZO PYS RO Bucharest RU Kaliningrad RU Moscow RU Samara RU Yekaterinburg RU Omsk R...
Страница 204: ...Guide Appendix A Time Zone Codes UA Kiev US Eastern US Central US Mountain US Pacific US Alaska US Aleutian US Hawaii UY Montevideo EET EST CST MST PST AKS HAS HST UYS VA Vatican CET YU Belgrade CET T...
Страница 205: ...s ending 131 calls transferring 124 conferencing calls 125 conferencing centralized 178 contrast level setting 29 D DCP Directed Call Pickup 54 deleting a softkey 111 dial plan emergency 50 dial tones...
Страница 206: ...s 112 managing calls 132 message waiting indicator configuring 173 microphone mute for intercom 174 microphone volume headset 34 missed call summary subscription 177 missed calls indicator accessing a...
Страница 207: ...e 4 status scroll delay 167 T time and date 36 time and date format 36 transfering calls blind 124 transfering calls consultative 124 troubleshooting solutions 184 changing password 185 display blank...
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Страница 210: ...s owner s manual and consulted the Troubleshooting section and still have problems please visit our website at www aastra com or call 1 800 574 1611 for technical assistance Aastra Telecom Inc 2007 41...
