System Functions and Features as of I7.9
450
Features
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8. 7. 2
Courtesy Service (announcement prior to answering)
The Courtesy service is an announcement service for incoming external calls. If an
outside call from A is not answered within a preset delay time by internal user B
(who is either free or for whom call waiting is enabled), the caller will hear a re-
corded announcement (provided the call has not been rerouted to the alternative
destination (Capolinea)
1)
beforehand). Once the announcement has been made,
the caller obtains either the ring-back tone, music, a pause or another announce-
ment is made. This can be repeatedly endlessly, with the possibility of playing back
up to 10 different announcement texts. The sequence in which these inputs are
made is referred to as the announcement sequence.
Fig. 215
Courtesy Service
As long as caller A is connected with Courtesy, user B’s terminal continues to ring. If
B answers, the connection is put through immediately.
If B does not answer within the time configured under CM_1_2_5_2
Internal ringing
duration
in the AIMS Configuration Manager, the connection is cleared down.
1)
Only for Italy
A
B
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