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T-D2-IN / T-D2-OS Service Manual

Ver. 1.00

43

CONFIDENTIAL

Error Code

Malfunction description

Cancellation method

611

Fan motor fault

Turn off the power or water supply

Diagnosis

Checkpoint

1 PCB and fan motor fault (Refer to section 10-3 & 10-15)

Visual  inspection  of  fan  motor:  connection/breakage  of  wires  or  dust
buildup (causing electrical shortage)
Normal: 110 to 160 VDC between red & blue    (during operation)

    Normal: 13 to 17 VDC between yellow & blue    (during operation)
    Normal: 2.0 to 6.5 VDC between orange & blue    (during operation)

    Verify fan motor speed of the water heater using the "diagnostics mode" of

the TM-RE30 temperature remote controller. See the "12-1. How to
diagnose the water heater using the TM-RE30”.

Visual inspection of PCB: connection/breakage of wires and/or burn marks
on the computer board.

G

Error Code

Malfunction description

Cancellation method

651

Flow adjustment valve fault
(Only Easy-link system)

Turn off the power or water supply

Diagnosis

Checkpoint

1 PCB and flow adjustment valve fault
(Refer to section 10-8 & 10-15)

Visual inspection of flow adjustment valve: connection/breakage of wires,
motor drive locked due to scale buildup, and/or water leakage.
Normal: 7 to 16 VDC between (black-red)

Visual inspection PCB: connection/breakage of wires and/or burn marks on

the computer board.

J

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Содержание T-D2-IN

Страница 1: ...Service Manual Ver 1 00 1 CONFIDENTIAL T D2 IN T D2 OS On Demand Water Heater Service Manual T D2 IN A O Smith Water Products Company 500 Tennessee Waltz Parkway Ashland City TN 37015 Toll Free 1 877...

Страница 2: ...ts in the interior view 8 5 Schematic diagram 10 6 Wiring diagram 11 7 Wiring diagram checkpoints for diagnosis 12 8 Resistance values of the temperature thermistors 14 9 Operational flow chart 15 10...

Страница 3: ...Flow rate 0 75 to 10 0 GPM Available set temperatures 99 to 185 F default 122 F Temperature dipswitch settings 104 F 113 F 122 F 131 F 140 F 158 F 176 F 185 F Bypass valve Yes Thermistors 3 thermisto...

Страница 4: ...m 120V AC 1 3 8 36 mm COLD 3 1 4 84mm 13 1 8 334mm 4 3 8 1 13 m m 5 1 8 130mm T D2 IN 1 3 3 4 35 0m m 1 0 2 5 4m m 1 3 4 4 5 mm 1 3 4 4 5 mm 1 3 8 36 mm 3 9 8 1 0 1m m 2 1 3 8 5 4 4m m 2 0 1 4 5 2 0m...

Страница 5: ...mm HOT 5 1 4 133mm 120V 1 3 8 36mm GAS 4 7 8 124mm COLD 3 1 4 84mm 4 3 8 113mm 1 9 3 8 49 3 mm COLD 2 7 8 71mm 1 26mm HOT 6 1 2 164mm 9 1 2 241mm 120VAC 3 7 8 99mm GAS 5 1 4 135mm 1 5 8 4 3 mm 5 128mm...

Страница 6: ...T D2 IN T D2 OS Service Manual Ver 1 00 6 CONFIDENTIAL 3 Interior view T D2 IN 1 3 4 5 6 7 9 8 31 10 11 13 14 15 16 17 18 18 19 2 21 12 23 24 32 25 22 28 29 27 30 20 26...

Страница 7: ...T D2 IN T D2 OS Service Manual Ver 1 00 7 CONFIDENTIAL T D2 OS 1 3 4 5 6 7 9 8 31 10 11 13 14 15 16 17 18 18 19 2 21 12 23 24 32 25 22 28 29 27 30 2 0 26...

Страница 8: ...Water inlet 404 EKK1U T K3 T K3 Pro T K3 SP OS T KJr2 IN OS T K4 IN OS 7 Water outlet 409 EKK1V T K3 T K3 Pro T K3 SP OS T KJr2 IN OS T K4 IN OS 8 Inlet thermistor 407 EKK38 T K3 T K3 Pro T H2 DV OS...

Страница 9: ...SP OS T KJr2 IN OS T K4 IN OS T M50 22 Air fuel ratio rod AFR rod 108 EKK0E T K3 T K3 Pro T K3 SP OS T H2 DV OS T M50 T M32 23 Flame rod 108 EKK0E T K3 T K3 Pro T K3 SP OS T H2 DV OS T M50 T M32 24 Ig...

Страница 10: ...the burner chamber 6 Water circulates through the heat exchanger and is heated up to the set temperature 7 Using thermistors to measure temperatures the computer modulates the gas and water valves to...

Страница 11: ...n Y Yellow O Orange BR Brown BK W R B K W R W R R Flow Sensor W Bypass Valve Flame rod Ground AFR rod Y G O Inlet thermistor Output thermistor Mixing thermistor Remote controller Pump connectors Paren...

Страница 12: ...ring operation 0 9 to 1 3 k Green blue at COM SV1 78 to 100 VDC during operation 1 3 to 1 9 k Orange blue at COM SV2 78 to 100 VDC during operation 1 3 to 1 9 k Red blue at COM SV3 78 to 100 VDC durin...

Страница 13: ...hite Black 1 to 4 VDC pulse 1 080 pulse min more than 18 Hz I Air fuel ratio rod Yellow AFR rod Between AFR rod and the computer board More than 0 5 A during operation Flame rod Orange Flame rod Betwe...

Страница 14: ...76 19 08 15 43 12 56 10 28 8 47 7 02 5 85 4 90 4 12 Temperature F 122 131 140 149 158 167 176 185 194 203 212 C 50 55 60 65 70 75 80 85 90 95 100 Resistance k 3 49 2 96 2 53 2 16 1 86 1 60 1 39 1 21 1...

Страница 15: ...tor fault MV OFF SV2 OFF GPV OFF SV1 SV3 OFF Fan motor stop operation Faucet closes Flow sensor OFF Remove cause Opeartion lamp OFF Operation stop YES NO YES NO NO YES YES NO 20sec later YES NO NO YES...

Страница 16: ...20 10 5 Flame rod 21 10 6 AFR rod 22 10 7 Heat exchanger 23 10 8 Flow adjustment valve 24 10 9 Flow sensor 25 10 10 Bypass valve 26 10 11 Thermistors 27 10 12 Hi limit switch 28 10 13 Overheat cutoff...

Страница 17: ...2 Dust or soot deposit on the burner surface 3 Cracks on the burners 4 Gas leakage from the burners Effects on the water heater if burners fails 1 Unexpected combustion 2 Unstable flame conditions an...

Страница 18: ...an cause poor combustion in the combustion chamber In this case the AFR rod will detect an improper flame condition and computer will take safety measures 2 Gas leakage from the manifold Error codes w...

Страница 19: ...re to ignite or abnormal ignition 3 Unstable combustion conditions Error codes when the fan motor fails 101 111 121 611 991 Diagnostic 1 Visual inspection connection breakage of wires or dust causing...

Страница 20: ...ection breakage of wires 2 Listen for clunk sounds from the gas valves opening right after fan motor initiates 3 Check voltages and resistance of coils proper range of values shown below Color Number...

Страница 21: ...21 error code s will display 2 The water heater will not initiate the ignition process The 721 error code will display Error codes when the flame rod fails 111 121 721 Diagnostic 1 Visual inspection c...

Страница 22: ...r heater will not initiate the ignition process The 721 error code will display 2 The fan motor speed cannot be modulated properly under abnormal flame conditions which can result in excessive CO emis...

Страница 23: ...etect this event and immediately stop the water heater from operating 3 Abnormal sounds during combustion Error codes when the heat exchanger fails N A Diagnostic 1 Visual inspection soot deposits cra...

Страница 24: ...sy Link system the 651 error code can occur Error codes when flow adjustment valve fails 651 only within Easy Link systems Diagnostic 1 Visual inspection connection breakage of wires motor drive locke...

Страница 25: ...flow sensor fails 441 only within Easy Link systems Diagnostic 1 Visual inspection connection breakage of wires and or debris on impeller 2 Check voltages proper range of values shown below Color Numb...

Страница 26: ...rly Effects on the water heater if bypass valve fails 1 Water leakage from failed valve can damage other water heater components 2 Temperature fluctuations in the hot water output Error codes when byp...

Страница 27: ...heater will have temperature fluctuations in hot water Error codes when thermistors fails 311 Output 321 Inlet 331 Mixing Diagnostic 1 Visual inspection connection breakage of wires and or debris on t...

Страница 28: ...he heat exchanger exceeds 194 F 90 C Note The mixing and output thermistors always act as backup hi limit detectors to detect excessively high water temperatures in the heat exchanger 2 The water heat...

Страница 29: ...tantly The 111 or 121 error code will display Failure events 1 Unable to detect the excessively high temperatures within the water heater Effects on the water heater if the overheat cutoff fuse fails...

Страница 30: ...tained in the heat exchanger to freeze up possibly causing the heat exchanger to burst Error codes when heaters fails N A Diagnostic 1 Visual inspection connection breakage of wires and the condition...

Страница 31: ...computer board fails A component s may not operate within the water heater In most cases of computer board failure the whole the water heater does not operate at all Error codes will display Error co...

Страница 32: ...er heater if transformer fails 1 The water heater does not operate due to lack of power from transformer 2 A failed transformer can cause electrical damage to other electrical components within the wa...

Страница 33: ...er cannot ignite during the ignition process and the 111 or 121 error codes will display 2 No effects on the water heater however the durability of the igniter wears down Error codes when Igniter fail...

Страница 34: ...tection thermostat fails 1 The freeze protection heaters will always be ON causing heat damage to components inside the water heater 2 The freeze protection heaters will never be able to turn on even...

Страница 35: ...ure of the absorber Effects on the water heater if the fuse box fails 1 Unable to protect the computer board if high voltage gets applied to the unit The computer board can short out stopping all oper...

Страница 36: ...F 6 Disconnection short circuit grounding of remote wires Normal 11 to 25 VDC between white black 7 Fault of PCB of remote control 1 Check for normal voltage at terminal It takes long time to get hot...

Страница 37: ...s out of the flue Abnormal sound from water heater 1 Check the gas type of the water heater 2 Check how long the water heater has been installed and in use 3 Check the installation place 4 Check the a...

Страница 38: ...low adjustment valve fault Normal 0 09 to 0 2 k between red black J Error Code Malfunction description Cancellation method 031 Incorrect dipswitch setting fault Turn off the power or water supply Diag...

Страница 39: ...and or observed weak spark 1 Cracks soot on igniter rod 2 Improper gap between burner igniter rod Normal gap 0 16 4mm 3 PCB fault Normal 90 to 110 VAC at 7 purple purple during ignition B 3 PCB fault...

Страница 40: ...During operation more than 1 A through the flame rod wire orange I 8 Check if hi limit switch is properly functioning Error Code Malfunction description Cancellation method 121 Error code is shown aft...

Страница 41: ...1 Output thermistor fault Refer to section 10 11 Visual inspection connection breakage of wires and or debris on thermistor Check voltage resistance between black black 12 Refer to Section 8 for prope...

Страница 42: ...description Cancellation method 510 Fault of driving circuit for main gas solenoid valve MV SV1 SV2 and or SV3 Turn off the power supply The computer checks the condition of the main gas valve immedi...

Страница 43: ...the water heater using the diagnostics mode of the TM RE30 temperature remote controller See the 12 1 How to diagnose the water heater using the TM RE30 Visual inspection of PCB connection breakage of...

Страница 44: ...the gas proportional valve Normal 20 to 40 between white red H1 Error Code Malfunction description Cancellation method 721 False flame detection Turn off the power or water supply Diagnosis Checkpoin...

Страница 45: ...tion 12 3 Turn off the power or water supply If not possible press and hold the INC and DEC buttons on the computer board simultaneously for more than 3 sec Diagnosis Checkpoint 1 Check the gas type o...

Страница 46: ...e Easy link system 55 12 7 A ON OFF conditions Overview 56 12 7 B ON OFF conditions BTU requirements 57 12 8 A Pump control ON OFF conditions Only for single and Easy link system 58 12 8 B Pump contro...

Страница 47: ...g the HOT or COLD buttons Fig 1 shows mode 5 being selected When selecting information please refer to the table on p 49 for the proper mode 3 Press the INFO button to select the mode and the informat...

Страница 48: ...sy link system of T D2 IN or T D2 OS a maximum of four units of the T D2 IN or T D2 OS s can be linked together 4 Press the INFO button to select the desired unit 5 When the desired unit is selected a...

Страница 49: ...After 720 the next rotation occurs Air Fuel ratio rod current 0 to 999 0 1 A 8 ON OFF cycles during current rotation 0 to 100 cycles After 100 the next rotation occurs Flow rate 0 to 999 0 1 GPM 9 N A...

Страница 50: ...ght in a circular 0 pattern one segment at a time Displaying error code history 1 Briefly press the Error call button do not hold down the button 2 If the T D2 IN or T D2 OS has had prior error codes...

Страница 51: ...r sticking Vent Flaps installed on the Terminator Snow build up around Terminator Installed in a closet No Ventilation or lack of combustion air 6 If installed in laundry room check the burner and hea...

Страница 52: ...ed If the AFR value is lower than the normal value the FM speed is decreased These values are read with the front cover close Measure the values after burning the water heater for ten minutes The AFR...

Страница 53: ...ttings The functions of the upper bank of dipswitches No Functions ON position OFF position 1 Gas type Propane Disable 2 Natural gas Disable 3 Allow adjustments of fan motor speed Changing the FM spee...

Страница 54: ...lt 2 Model type Default T D2 IN Disable 3 Default T D2 OS Disable 4 5 6 Output temperature settings See table to the right Default 122 F OFF ON 1 2 3 4 5 6 OFF ON 1 2 3 4 5 6 OFF ON 1 2 3 4 5 6 OFF ON...

Страница 55: ...mputer board of all child units for at least 5 seconds 2 The 7 seg LED on the computer board of all child units will display 0 to signify that the computer memory has been erased of its previously ass...

Страница 56: ...ter ON OFF Conditions Conditions needed to turn ON The BTU requirement is more than 14 880 BTU h AND The water flow rate is more than 0 75 GPM Conditions needed to turn OFF The BTU requirement is less...

Страница 57: ...t that moment will be 120 F C ON OFF table Set temperature F Flow rate GPM 0 5 1 0 1 5 2 0 2 5 3 0 3 5 4 0 113 ON 53 5 83 2 93 2 98 1 101 1 103 1 104 5 105 6 OFF 65 4 89 2 97 1 101 1 103 5 105 1 106 2...

Страница 58: ...ump to be controlled by the following conditions ON OFF Conditions Re circulation mode Conditions that activate the pump The BTU requirement is more than 18 600 BTU h OR 30 minutes have elapsed after...

Страница 59: ...e pump OFF 122 Tin 2 5 500 14 800 Tin 107 1 F C ON OFF table Set temperature F Flow rate GPM 0 5 1 0 1 5 2 0 2 5 3 0 3 5 4 0 113 ON 38 6 75 8 88 2 94 4 98 1 100 6 102 4 103 7 OFF 53 8 83 4 93 3 98 2 1...

Страница 60: ...C GPM L min 100 122 37 50 3 4 13 131 55 3 2 12 140 60 2 9 11 149 65 2 6 10 158 167 70 75 2 4 9 176 185 80 85 2 1 8 2 Condition required to reduce the number of activated T D2 IN or T D2 OS A In the ca...

Страница 61: ...t Left bank of dipswitches No 4 OFF No 5 OFF 1 2 000 to 4 000ft FM function the fan motor speed increased by 6 T D2 IN the fan motor speed increased by 4 T D2 OS Left bank of dipswitches No 4 ON No 5...

Страница 62: ...ue through the coil will not exceed 1 amp For example To the right there is a sample of relay specifications from an arbitrary brochure You can select either the 120 VAC or 240 VAC relay because their...

Страница 63: ...therwise proceed onto the next step 5 Press and hold down the MAX button on the computer board While holding down the MAX button press either the Increase or Decrease button to increase or decrease th...

Страница 64: ...IAL 6 After gas pressure has been set deactivate the T D2 IN or T D2 OS remove the manometer tube and replace the port screw Computer board Figure 3 MAX button MIN button Increase button Decrease butt...

Страница 65: ...tton on the computer board While holding down the MAX button press either the Increase or Decrease button to increase or decrease the fan motor speed respectively Figure 2 Refer to the remote controll...

Страница 66: ...ng as each particular feature s activation requirements are met it is possible for both features to operate at the same time Automatic firing system Activation conditions will depend on the on whether...

Страница 67: ...ly check the temperatures of the inlet and output thermistors The automatic firing system will not activate at all unless these 25 minutes have elapsed When the computer checks for these temperatures...

Страница 68: ...mostat is located on the fan motor close in vicinity to the inlet and outlet pipes within the T D2 IN or T D2 OS Electrical power is required for this feature to operate The heating blocks will activa...

Страница 69: ...off valve 5 Open all hot water taps in the house When the all water flow has ceased close all hot water taps 6 Have a bucket or pan to catch the water from the drain plugs of the T D2 IN or T D2 OS Un...

Страница 70: ...Ver 1 00 70 CONFIDENTIAL 13 Components diagrams Case assembly T D2 IN T D2 OS 004 001 0 02 0 50 702 052 0 07 704 006 005 053 066 053 052 052 056 05 2 004 0 01 0 52 0 03 0 02 0 50 702 052 0 07 704 006...

Страница 71: ...er control section Burner assembly Manifold assembly 116 117 053 103 054 115 057 058 713 106 107 108 109 110 065 712 121 703 053 706 70 4 70 5 120 053 711 053 714 062 055 053 117 401 059 060 103 401 1...

Страница 72: ...09 455 410 454 408 064 403 4 62 458 4 60 4 56 454 411 45 9 053 153 154 152 463 413 452 450 4 53 451 414 B C C B 401 41 4 412 063 401 T D2 IN OS Exhaust section OS model Water outlet section Water inle...

Страница 73: ...box inner plate T K3 T K3 Pro T K3 SP OS T H2 DV OS T KJr2 IN OS T K4 IN OS 007 EKK5H Back guard panel T K3 T K3 Pro T K3 SP OS T K4 IN OS 050 EW000 Screw M4 12 W Washer 051 EW001 Screw M4 10 w washer...

Страница 74: ...K4 IN OS 106 EKK2V Burner window T K3 T K3 Pro T K3 SP OS T H2 DV OS T KJr2 IN OS T K4 IN OS T M50 T M32 107 EKK2W Rod holder gasket T H2 DV OS T KJr2 IN OS T K4 IN OS T M50 T M32 108 EKK0E Flame rod...

Страница 75: ...O ring P20 NBR Black T K3 T K3 Pro T K3 SP OS T H2 DV OS T KJr2 IN OS T K4 IN OS T M50 152 EKK3G Silicon ring T K3 OS T K4 OS T M50 153 EKK53 Rain protection plate in Exhaust chamber T K3 SP OS T KJr...

Страница 76: ...451 EK031 Heater fixing plate 16 T H2 DV OS T KJr2 IN OS T K4 IN OS T M50 T M32 452 EKK26 Fuse fixing plate 18 T K3 T K3 Pro T K3 SP OS T H2 DV OS T KJr2 IN OS T K4 IN OS T M50 T M32 453 EK029 Fuse fi...

Страница 77: ...Jr2 IN OS T K4 IN OS 707 EK441 Switch wire T K4 IN OS 708 EKK10 Gas valve wire T K3 T K3 Pro 709 EKK11 Flame rod wire T K3 T K3 Pro 710 EKK0Z EH IG wire T K3 T K3 Pro EKK40 EH IG wire with freeze prot...

Страница 78: ...T D2 IN T D2 OS Service Manual Ver 1 00 78 CONFIDENTIAL 15 Revisions Version Description of changes Date 1 00 First edition 11 01 10...

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