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occurs first) for the motor, and 2 years from the date of purchase or 4,000 cycles
(whichever occurs first) for the electronics and mechanics. A cycle means one
opening and closing of the door.
2. the remote-controlled transmitters and accessories included with the Product will
be free from defects in materials and workmanship for a period of 6 months from
the date of purchase.
3. where the Product is not installed by a professional authorised by 4D Garage
Doors, the product is covered for a period of 12 months from date of purchase
defects in materials and workmanship.
Subject to the following conditions and any non-excludable statutory rights, 4D
Garage Doors will, at its option, either repair or replace any proven defects in
materials or workmanship;
a. The garage door to which the Product is fitted must be “spring balanced” and
able to be opened and closed by a force not exceeding 14 kilograms.
b. Proof of purchase must be presented.
c. The Product must have been serviced by a professional authorised by 4D Garage
Doors at intervals not exceeding 12 months (the cost of servicing is not covered
by this warranty).
d. The Product is well maintained and kept in good working condition.
e. The supplier must be notified as soon as practicable of any defect covered by this
warranty. If the Product was supplied by an authorised 4D Garage Doors dealer
and this dealer cannot be contacted, then notification must be made as soon as
practicable to 4D Garage Doors.
f. This Warranty is limited to Return-to-Base (RTB) repair and does not cover
labour or associated costs for on-site attendance. The purchaser is responsible
for the cost of returning the Product to the supplier or to 4D Garage Doors. The
purchaser is responsible for the cost of labour and any travel or other additional
expenses incurred for any on-site attendance.
g. Any Product repaired or replaced during the warranty period will be covered by
the terms of this warranty until the expiration of the original warranty period.
h. Where 4D Garage Doors, or its Authorised Dealer, in its absolute discretion
determines that a warranty claim is not being covered under the conditions of
this warranty, then 4D Garage Doors or its authorised dealer (as the case may
be) reserves the right to charge for reasonable reimbursement of expenses for
assessing the claim, and these must be paid by the purchaser before the Product
will be returned (at the purchaser’s expense)
i. This warranty is not transferrable.
j. Repairs may be conducted using refurbished components, and Products
presented for repair may be replaced with refurbished products of similar type.
k. Products must be returned in original or suitably safe packaging.
l. This warranty is only applicable for repairs to Products in Australia.
Document No: ENGR.00003
ABN 96 659 631 559
Rev: 1.0 Date: 30MAY2019
www.4ddoors.com.au
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