3nStar LTT204, Руководство пользователя

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6. Troubleshooting
The contents of the table below are common problems and solutions. If you troubleshoot in
the way we suggest, and the printer is still not functioning, then please get in touch with the
service center to get more help.
Problem possible factors solution
-The power indicator light
is not on
* The AC plug socket and
the power supply plug
socket are not properly
connected with the socket
of the printer. * Check that the AC plug
socket and the power
supply plug socket are
correctly connected with the
socket of the printer.
* The printer power switch
is not on. * Turn on the power switch.
- Printer Diagnostic tools
(the Diagnostic Tool) show
“head opened "
* Cover doesn’t close
entirely
* Reclose cover firmly.
-Printer Diagnostic tools
(the Diagnostic Tool) show
"Ribbon end" or "Ribbon
speed error"
* Ribbon at the end
* Supply a new ribbon roll.
* Please refer to the steps
in section 3.2 to re-install
the ribbon.
* Ribbon installed
incorrectly
-Printer Diagnostic tools
(the Diagnostic Tool)
shows "paper end"
* Label paper at the end * Install the new label paper
* Paper installed
incorrectly * Correct the Sensor
position
* Gap/black mark sensors
error
* Recalibrate label sensor
Printer Diagnostic tools
(the Diagnostic Tool)
shows " Paper Jam "
* Clearance/black label
sensors detect error * Recalibrate volume label
sensor
* Volume label paper size
is not correct
* Set the correct label size
* Volume label paper
getting stuck in internal
structure of printer
* Clean the internal cabinet
of printer