Media Jams
6-9
Troubleshooting Printer Problems
cleaned. Repeated jams may also happen if you are using the wrong
weight paper. Jams can occur in the following areas:
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Upper input bin
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Lower input bin
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Image transfer area
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Fuser assembly area
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Output area
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Duplexing unit
After checking for and removing media from the areas indicated,
open and close the printer cover to clear the jam signal. If all the
jammed media has been removed, printing automatically restarts
when the cover is closed. If printing does not restart or if the printer
jams again, make sure that no pieces of media remain in the printer.
Clearing an Input Bin Media Jam
Follow these instructions to clear a media jam from the upper or lower
input bin:
1
Open the printer top cover and locate the transfer-guide
lock-tray.
M WARNING: Be careful; the area around the transfer-guide and roller is
hot.
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