B-4
T
ECHNICAL
S
UPPORT
Support From Your
Network Supplier
If additional assistance is required, contact your network supplier.
Several suppliers are authorized 3Com service partners who are
qualified to provide a variety of services, including network planning,
installation, hardware maintenance, application training, and support
services.
If you contact your network supplier for assistance, have the following
information ready:
■
Diagnostic error messages
■
A list of system hardware and software, including revision levels
■
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, refer to the
following section on how to contact 3Com.