10
A
BOUT
T
HIS
G
UIDE
How to Use
This Guide
Table 1
shows where to look for specific information in this guide.
Conventions
Table 2
defines some commonly used words and phrases in this guide.
Table 1
Where to Find Information
If you are looking for information about
Turn to
How to get started with your new telephone
Chapter 1
The 3Com 3100 Entry Telephone
Chapter 2
NBX Voice Messaging features
Chapter 3
Using standard telephone features
Chapter 4
Personalizing your telephone
Chapter 5
Enhanced system features
Chapter 6
Feature codes
Chapter 7
Telephone maintenance and troubleshooting information
Appendix A
References to all topics in this book
Index
Table 2
Common Terms
Term
Definition
Auto Attendant
The set of voice prompts that answers incoming calls and
describes actions that a caller or user can take to access
individual services.
Administrator
The person who is responsible for maintaining your
3Com Networked Telephony Solution.
Receptionist
The person who answers the majority of incoming
telephone calls. In some business environments, this
person may be a switchboard operator.
User
A person who has a single 3Com Telephone or an
analog telephone connected to the NBX system through
an ATC card or the single-port ATA device.
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