Zte Z971 User Manual Download

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Z971

User Guide

Summary of Contents for Z971

Page 2: ...errors or update specifications in this guide without prior notice This manual has been designed with the utmost care to ensure the accuracy of its content However all statements information and recommendations contained therein do not constitute a warranty of any kind either expressed or implied Please refer to For Your Safety to be sure to use your phone properly and safely We offer self service...

Page 3: ... are trademarks of ZTE Corporation Google and Android are trademarks of Google Inc The Bluetooth trademark and logos are owned by the Bluetooth SIG Inc and any use of such trademarks by ZTE Corporation is under license microSDXC Logo is a trademark of SD 3C LLC Other trademarks and trade names are the property of their respective owners Version No R1 0 Edition Time February 6 2017 ...

Page 4: ...ing the Screen and Keys 17 Using the Touch Screen 18 Getting to Know the Home Screen 22 Personalizing 24 Changing the System Language 24 Setting the Date and Time 24 Changing Ringtone and Notification Sound 25 Turning On Off System Sounds 25 Adjusting Volume 26 Switching to Silent or Vibration Mode 26 Using Do Not Disturb Mode 27 Applying New Wallpapers 28 Setting the Theme 28 Changing Screen Brig...

Page 5: ...and Switching Apps 48 Connecting to Networks and Devices 49 Connecting to Mobile Networks 49 Connecting to Wi Fi 50 Using Wi Fi Direct 54 Connecting to Bluetooth Devices 54 Connecting to Your Computer via USB 57 Sharing Your Mobile Data Connection 59 Connecting to Virtual Private Networks 61 Phone Calls 64 Placing and Ending Calls 64 Answering or Rejecting Calls 65 Working With the Call History 66...

Page 6: ...ts 77 Working With Favorite Contacts 79 Working With Groups 79 Searching for a Contact 81 Editing Contacts 81 Web Accounts 83 Adding or Removing Accounts 83 Configuring Account Sync 84 Email 86 Setting Up the First Email Account 86 Checking Your Emails 86 Responding to an Email 87 Writing and Sending an Email 88 Adding and Editing Email Accounts 89 Changing General Email Settings 90 Messaging 91 O...

Page 7: ...ing Calendar Settings 96 Web Browser 97 Opening the Browser 97 Using Multiple Browser Tabs 97 Downloading Files 98 Changing Browser Settings 98 Camera 99 Capturing a Photo 99 Recording a Video 101 Using Other Camera Modes 102 Using Manual Camera Mode 103 Customizing Camera Camcorder Settings 103 Music 106 Copying Music Files to Your Phone 106 Viewing Your Music Library 107 Setting a Song as the De...

Page 8: ...re Apps and Features 113 Clock 113 Downloads 114 File Manager 115 Sound Recorder 115 Google Apps 116 Google Play Store 119 Browsing and Searching for Apps 119 Downloading and Installing Apps 119 Creating a Google Wallet Account 120 Managing Your Downloads 121 Settings 122 Wireless and Networks 122 Device 125 Personal 129 System 134 Troubleshooting 135 ...

Page 9: ...RF Exposure Information SAR 140 FCC Regulations 142 Hearing Aid Compatibility HAC regulations for Mobile Phones 143 Distraction 145 Product Handling 145 Electrical Safety 149 Radio Frequency Interference 152 Explosive Environments 153 Warranty 154 ...

Page 10: ...10 Getting Started Getting to Know Your Phone Earpiece Proximity light sensor Touch screen Front camera Recent apps key Home key Back key Power key Volume key ...

Page 11: ...11 nano SIM microSDXC card tray Speaker Charging USB Type C jack Headset jack Flash Fingerprint sensor Back camera ...

Page 12: ...earch Back key Touch to go to the previous screen Recent apps key Touch to see recently used apps Installing the nano SIM Card and microSDXC Card You can use one nano SIM card and one microSDXC card optional not included A microSDXC card can be installed or removed while the phone is turned on You need to unmount the microSDXC card before removing it WARNING To avoid damage to the phone do not use...

Page 13: ... Insert the tip of the tray eject tool into the hole on the nano SIM card tray 2 Place the nano SIM microSDXC card on the tray with the gold colored contacts facing down Then carefully slide the tray back into place ...

Page 14: ...rge the battery as soon as possible If the battery is low there will be a pop up message on the screen As you charge your phone the screen can show you the exact battery level on the status bar WARNING Use only ZTE approved chargers and USB Type C cables The use of unapproved accessories could damage your phone or cause the battery to explode CAUTION ...

Page 15: ...ed service provider NOTE Use the charger that comes in box with your phone to charge the battery 1 Connect the adapter to the charging jack 2 Connect the charger to a standard AC power outlet If the phone is on you ll see a charging icon such as or appear on the status bar 3 Disconnect the charger when the battery is fully charged ...

Page 16: ...llow the helpful tips below to conserve your battery power Reduce the screen backlight time Lower the screen brightness Turn Wi Fi Bluetooth and auto sync off when not in use Disable the GPS function when not in use Most applications using this function will periodically query the GPS satellites for your current location and each query drains your battery Powering On Off Press and hold the Power k...

Page 17: ...Keys Your phone allows you to quickly lock the screen and keys put the phone to sleep mode when not in use and to turn the screen back on and unlock it when you need it To lock the screen and keys To quickly turn the screen off and lock the keys press the Power key NOTE To save battery power the phone automatically turns off the screen after some time of inactivity You will still be able to receiv...

Page 18: ...ith Screen Locks you ll need to draw the pattern or enter the PIN password to unlock your screen Using the Touch Screen Your phone s touch screen enables you to control actions through a variety of touch gestures Touch When you want to type using the onscreen keyboard select items on the screen such as the application and settings icons or press the onscreen buttons simply touch them with your fin...

Page 19: ... Touch and Hold To open the available options for an item for example a message or link in a web page touch and hold the item Swipe or Slide To swipe or slide means to quickly drag your finger vertically ...

Page 20: ...rizontally across the screen Drag To drag press and hold your finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position ...

Page 21: ...st screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways NOTE The auto rotate feature needs to be enabled for the screen orientation to automatically change Touch the Home key Settings Display When device is rotated Rotate the contents of the screen You can also access the screen rotation control by sliding down the status bar twice an...

Page 22: ...en by adding shortcuts folders widgets and more Extended Home Screen Panels Your home screen is extendable providing more space for shortcuts widgets and more Simply swipe left or right on the home screen to see the extended panels You can add or remove home screen panels or adjust their order Status bar Primary shortcuts Shortcut Folder Widgets Wallpaper ...

Page 23: ...lide left or right to view the home screen thumbnails 2 Touch Home 3 Touch on the top right corner of a thumbnail 4 Touch OK The items on the panel will also be removed NOTE When there is only one home screen panel you cannot delete it any more To adjust the order of a home screen panel 1 Touch and hold an empty area of the home screen and slide left or right to view the home screen thumbnails 2 T...

Page 24: ...the date time time zone and time format To adjust the date and time automatically switch on Automatic date time To adjust the date and time manually switch off Automatic date time and touch Set date Set time to change the date and time To adjust the time zone automatically switch on Automatic time zone To adjust the time zone manually switch off Automatic time zone and touch Select time zone to se...

Page 25: ...he ringtone or sound you want to use and touch OK NOTES Many applications have their own notification sound settings See Set a Ringtone for a Contact for how to assign a special ringtone to an individual contact When selecting ringtones or sounds touch the Ringtone Music or Recording tab to select an audio file saved on the phone or the storage card Turning On Off System Sounds 1 Touch the Home ke...

Page 26: ... a call Switching to Silent or Vibration Mode You can set the phone to silent or vibration mode by using one of the following methods Press the Volume key when no media application is active to show the volume management window Drag the slider to the left or keep pressing the lower end of the Volume key to switch the phone to vibration mode Press the key again in vibration mode to switch the phone...

Page 27: ...utomatically during specific periods 3 If you select Scheduled touch Days Start time and End time to specify the periods during which Do not disturb is on To set exceptions for Do not disturb mode You can set reminders certain calls and messages as exceptions when Do not disturb mode is on so these ringtones sounds and vibration are not turned off 1 Touch the Home key Settings Sound Do not disturb...

Page 28: ... a built in static wallpaper live wallpaper or a picture and use it as the wallpaper NOTE Other way to set the home screen wallpaper and the lock screen wallpaper Touch and hold an empty area of the home screen and select the Wallpapers tab Then select a built in image a live wallpaper or an image from your gallery Setting the Theme 1 Touch and hold an empty place on the home screen 2 In the windo...

Page 29: ...creen lock When it is enabled you need to swipe up on the screen draw a pattern or enter a numeric PIN or password to unlock the phone s screen and keys 1 Touch the Home key Settings Security Screen lock 2 Touch None Long press Pattern PIN or Password Touch None to disable the screen lock Touch Long press to enable screen lock and allow unlocking with a long press gesture You can unlock the screen...

Page 30: ...e phone or simply press the fingerprint sensor to take photos or answer calls NOTE The fingerprint feature is only usable when the screen lock Pattern PIN or Password is enabled When the screen lock is reset to None or Long press all registered fingerprints are erased Register a Fingerprint 1 Touch the Home key Settings Security Fingerprint 2 Set your backup screen lock method 3 Touch REGISTER or ...

Page 31: ...ck your phone When the screen lock Pattern PIN or Password is enabled you can wake up the phone and unlock it with a registered fingerprint Quick open app Press the fingerprint sensor to open a bound app when the screen is off or locked Take photo Press the fingerprint sensor to take a photo when the Camera app is opened No fingerprint verification is needed Answer call Press the fingerprint senso...

Page 32: ... side Below are some of the icons you may see 4G connected No signal Silent mode Signal strength Vibration mode No nano SIM card installed Do not disturb mode Airplane mode Battery low Bluetooth on Battery partially drained Connected to a Wi Fi network Battery full Wi Fi in use Battery charging Speakerphone on Alarm set Phone microphone off GPS on ...

Page 33: ... New message s from the Gmail app Downloading data Missed call Sending data Call in progress USB connected Call on hold USB tethering on Song playing Open Close the Notification Panel Notifications report the arrival of new messages calendar events and alarms as well as ongoing events such as when you are playing music You can open the notification panel to view the details of notifications To ope...

Page 34: ...expand certain notifications You can also swipe two fingers vertically or pinch zoom to expand or collapse certain notifications To remove a notification swipe it left or right To remove all notifications touch CLEAR ALL below all the notifications To manage notifications you have received touch and hold a notification to identify the application that created it You can then touch Block all notifi...

Page 35: ...s See Connecting to Wi Fi Data Touch to turn on or off mobile data for nano SIM card Location Touch to turn on or off Location Touch and hold to open the Location menu in Settings See Location Airplane mode Touch to turn on or off airplane mode Flashlight Touch to turn on or off the flash Sync Touch to turn on or off auto sync of accounts data Touch and hold to add a new account on the phone See A...

Page 36: ... Home key or To add widgets touch and hold an empty area of the home screen and select Widgets 2 Slide up or down to browse through available applications or left or right to find the widget you need 3 Touch and hold a widget or an application icon and drag it to a home screen panel NOTE While holding the item you can drag it to the right edge of the screen to create a new home screen panel and pu...

Page 37: ...ets can be resized Organizing With Folders You can create folders on the home screen and add several shortcuts to a folder You can move or remove folders the same way as moving or removing shortcuts 1 Touch and hold a shortcut on the home screen and drag it to at the top left 2 Release the shortcut A new folder will be created and the shortcut is added into the folder 3 To add more shortcuts into ...

Page 38: ...uts area Drag shortcuts or folders in or out of the area to rearrange it Entering Text You can enter text using the onscreen keyboard Some apps open it automatically In others you open it by touching where you want to type Touch the Back key to hide the onscreen keyboard You can also enter text by speaking with the Google voice typing feature Change Input Methods 1 When you use the onscreen keyboa...

Page 39: ...ndscape The landscape keyboard is not supported in all applications Touch the alphabetic keys to enter letters Touch and hold some specific keys to enter associated accented letters or numbers For example to enter È touch and hold and the available accented letters and number 3 appear Then slide to choose È As you enter a word candidates appear above the keyboard Touch to select the correct one to...

Page 40: ...ture icons such as expressions horoscopes and animals Touch to use Google voice typing Touch and hold and then select to change the input language or set up the Google Keyboard or Tap and hold and then select to enable one handed mode TouchPal Keyboard TouchPal Keyboard offers three layouts FULL PHONEPAD and T You can touch to select a layout or an input language You can also use Curve and Wave to...

Page 41: ...rs Touch a key and slide if necessary to choose more characters The shift key Touch to use uppercase Double tap to lock uppercase This key also changes to indicate the current case you are using for lowercase for uppercase and when locked in uppercase Word prediction Touch and hold or and tap the prediction switch to turn on or off prediction ...

Page 42: ...Slide up on the space key or touch to enter Emoji and emoticons The delete key Touch to delete text before the cursor You can also slide left on the key to delete an entire word More options Touch to access additional functions of TouchPal use voice input edit text change keyboard themes and more The PHONEPAD Layout The layout in this mode is similar to a phonepad ...

Page 43: ...f word prediction is enabled just touch the keys once and choose the right word The T Layout Touch to enter the left letter on the key double tap or flick right to enter the right letter symbol on the key You can also touch and hold a key and slide left or right to choose more letters and symbols If word prediction is enabled just touch the keys and choose the right word ...

Page 44: ...urve Word gesture 2 Touch the Back key to return to the text field Open the TouchPal keyboard and switch to the Full layout 3 Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word NOTES Curve is only available in the Full layout Touch when you want to If you want to enter a single letter go ahead and touch End of the w...

Page 45: ...mart input and check Wave Sentence gesture 2 Touch the Back key to return to the text field Open the TouchPal keyboard and switch to the Full layout 3 Touch or use Curve to enter the first word As the first word appears on the text field candidate words appear on the keyboard for you to choose from as the following word 4 Drag the correct candidate word to the space key to add the word to the text...

Page 46: ...tion service to convert speech to text 1 Touch to access the voice typing feature when you are using the Google Keyboard or Open the notification panel and touch Change keyboard Google voice typing 2 When you see the microphone image speak what you want to type 3 You can continue entering text to keep it or to delete it ...

Page 47: ...n and a tab appears below it Drag the tab to move the cursor Select text Touch and hold or double tap within the text The nearest word highlights with a tab at each end of the selection Drag the tabs to change the selection Cut or copy Select the text you want to manipulate Then touch the CUT or COPY to cut or copy the text to the clipboard Replace text with the clipboard text Select the text you ...

Page 48: ... down on the screen and touch an app to open it Switch Between Recently Opened Apps 1 Touch the Recent apps key The apps you ve used recently are displayed in a series of tabs Slide up and down to see all the tabs 2 Touch a tab to open that app NOTE You can swipe a tab sideways or touch X on the tab to remove it from the screen Touch Clear all to remove all tabs ...

Page 49: ...h the Home key Settings Mobile networks International Data Roaming 2 Touch the Mobile Data switch if it is turned off NOTE Data roaming may incur significant roaming charges Select preferred network type 1 Touch the Home key Settings Mobile networks Preferred network type 2 Touch the type of network you prefer to connect to Set access point names To connect to the Internet you can use the default ...

Page 50: ...eset to default Select network operator 1 Touch the Home key Settings Mobile networks Network operators 2 Touch SEARCHING to search for all available networks 3 Touch a network in the network list to register manually You can also touch Choose automatically to select preferred network automatically Connecting to Wi Fi Wi Fi is a wireless networking technology that can provide Internet access at di...

Page 51: ...ied of Open Networks 1 Touch the Home key Settings Wi Fi 2 Slide the Wi Fi switch to the On position 3 Touch 4 Slide the Network notification switch When Wi Fi is on you receive notifications in the status bar when your phone detects an open Wi Fi network Switch off this option to turn off notifications Add a Wi Fi Network You can add a Wi Fi network if the network does not broadcast its name SSID...

Page 52: ... the following methods to connect your phone to a wireless network using WPS Method one WPS button Recommended 1 Touch the Home key Settings Wi Fi 2 Slide the Wi Fi switch to the On position 3 Touch Advanced WPS Push Button 4 Press the WPS button on the access point and the access point will recognize your phone and add it to the network Method two PIN number 1 Touch the Home key Settings Wi Fi 2 ...

Page 53: ...e to connect to it automatically or if it is a network that you no longer use 1 Touch the Home key Settings Wi Fi 2 Slide the Wi Fi switch to the On position 3 Touch Saved networks 4 Touch the Wi Fi network name and then touch FORGET Adjust Wi Fi Settings 1 Touch the Home key Settings Wi Fi 2 Touch Advanced to adjust the following settings Install certificates Install certificates needed for conne...

Page 54: ...i Fi switch to the On position 3 Touch Advanced Wi Fi Direct Your phone will search for other devices enabled with Wi Fi Direct connections 4 Touch a device name below Peer devices The other device will receive a connection prompt and need to accept the request for connection Both devices may need to enter a common PIN 5 Once connected the device is displayed as Connected in the Peer devices list ...

Page 55: ...ition if Bluetooth is off 3 Touch Rename this device 4 Edit the name and touch RENAME Pair With Another Bluetooth Device 1 Touch the Home key Settings Bluetooth 2 Slide the Bluetooth switch to the On position if Bluetooth is off Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range You could touch Refresh if you want to scan again 3 Touch the device yo...

Page 56: ...other Bluetooth device To connect to the device again you need to search it and enter or confirm a passkey again 1 Touch the Home key Settings Bluetooth and ensure that Bluetooth is turned on 2 In the list of paired devices touch the icon beside the Bluetooth device you want to forget 3 Touch FORGET Send Data via Bluetooth 1 Open the appropriate application and select the file or item you want to ...

Page 57: ...cting to Your Computer via USB You can connect your phone to a computer with a USB cable and transfer music pictures and other files in both directions Your phone stores these files in its internal storage If you are using USB tethering you must turn that off before you can use USB to transfer files between your phone and computer Connect Your Phone to a Computer via USB 1 Connect your phone to th...

Page 58: ...e Camera PTP Transfer photos using camera software NOTE To make your phone connect to the computer automatically using the selected connection type check Don t ask me again Connect With Windows Media Player You can sync music picture and video files from the computer to your phone via Windows Media Player on the computer 1 Connect the phone with your computer via USB and choose Media device MTP 2 ...

Page 59: ... result in data charges NOTE You cannot transfer files between your phone and your computer via USB while the phone is USB tethered 1 Connect your phone to your computer with a USB cable 2 Touch the Home key Settings More 3 Switch on USB tethering A new network connection will be created on your computer NOTE To stop sharing your data connection switch off USB tethering or disconnect the USB cable...

Page 60: ...as a Wi Fi Hotspot You can share your phone s data connection with other devices by turning your phone into a portable Wi Fi hotspot The feature needs data connection on a mobile network and may result in data charges NOTE When the portable Wi Fi hotspot feature is enabled you cannot use your phone s Wi Fi capability to access the Internet You still remain connected to the Internet via your mobile...

Page 61: ...i Fi networks Channel Choose a channel option Security Choose a security option None not recommended or WPA2 PSK other users can access your Wi Fi hotspot only if they enter the correct password When you select WPA2 PSK touch the Password field to edit the security password Show password Check to show or hide the password Broadcast network name SSID Check to broadcast or uncheck to hide your netwo...

Page 62: ...onnect to your VPN You can get this information from your network administrator Add a VPN 1 Touch the Home key Settings More VPN 2 Touch at the top right corner and fill in the information provided by your network administrator 3 Touch SAVE The VPN is added to the list on the VPN screen NOTE You must set a lock PIN or password before using VPN Connect to a VPN 1 Touch the Home key Settings More VP...

Page 63: ...63 2 Touch next to the VPN that you want to modify 3 Edit the VPN settings you want 4 Touch SAVE ...

Page 64: ... it 3 Enter the phone number or the contact name with the dialpad Touch to delete incorrect digits NOTE As you enter the phone number or the contact name your phone searches for matching information in your contacts If you see the number and contact you want to call touch it to place the call immediately 4 Touch below the keypad to dial NOTE To make an international call touch and hold the 0 key t...

Page 65: ...ng the caller ID or the information about the caller that you ve entered in the Contacts app You can answer or reject the call or reject it with a text message Answer a Call When you receive a phone call slide towards to to answer the call NOTE To silence the ringer before answering the call you can press the Volume key or the Power key Reject a Call When you receive a phone call slide towards to ...

Page 66: ...touch the Home key RECENTS tab If the dialpad is visible touch to hide it Place a Call From the Call History 1 Open the call history 2 Touch beside a listing to call back Take other actions on a call history entry Open the call history touch a listing number Touch to create a new contact Touch to add the number to a contact Touch to send message to this number Touch to view more call information C...

Page 67: ...e voice prompts to listen to and manage your voicemail messages NOTE See Set Voicemail for how to set your voicemail service For detailed information please contact the service provider Using Options During a Call During a call you will see a number of onscreen options Touch an option to select it Touch to put the call on hold Touch to make another call separately from the first call which is put ...

Page 68: ...y Calls When the call waiting and three way call features are available you can switch between two calls or set up a conference call NOTE The call waiting and three way call features need network support and may result in additional charges Please contact your service provider for more information Switch Between Current Calls When you re on a call and another call comes in your phone screen inform...

Page 69: ... the top to switch back to the other call Set Up a Conference Call With this feature you can talk to two people at the same time 1 Place the first call 2 Once you have established the connection touch and dial the second number This puts the first caller on hold 3 When you re connected to the second party touch If one of the people you called hangs up during your call you and the remaining caller ...

Page 70: ...sound and vibration for incoming calls as well as dialpad sounds 1 Touch the Home key Settings Sounds and vibration 2 Touch the option you want to configure Touch Phone ringtone to select the ringtone for incoming calls to that card Touch Dialpad tones to select the sound played when you touch the dialpad keys Check or uncheck the boxes to turn on or off this feature Set Answer and Calls Touch the...

Page 71: ...e Home key Settings Speed dial 2 Touch a speed dial key 3 Enter a phone number or select one from the contact list 4 Touch OK Edit Quick Response to Rejected Callers 1 Touch the Home key Settings Quick responses 2 Touch a text message to edit it Set Voicemail 1 Touch the Home key Settings Call settings Voicemail 2 Configure voicemail settings Touch Service to select the voicemail service provider ...

Page 72: ...nable FDN Input the PIN2 code to enable the FDN feature Change PIN2 Change the PIN2 code for FDN access FDN list Manage the FDN list NOTE The PIN2 code is provided by your carrier Entering an incorrect PIN2 code more times than allowed can get your nano SIM card locked Contact the service provider for assistance Forward Incoming Calls Call forwarding feature allows you to forward your incoming cal...

Page 73: ...t the service provider to check whether the caller ID and call waiting features are available Call Blocking 1 Touch the Home key Settings Call blocking 2 Touch ADD A NUMBER to block calls and texts from blocked numbers Set TTY Mode Your phone is a TTY compatible device A TTY device can allow people who have hearing or speech disabilities to communicate by telephone Simply connect the TTY device to...

Page 74: ...cannot hear may use this mode to talk through the phone and receive responses via text messages Set Hearing Aids Your phone supports the Hearing Aid Compatibility HAC function When you turn on the hearing aid compatibility and use a hearing aid with a telecoil to answer the phone it will help you hear more clearly during the phone call 1 Touch the Home key Settings Accessibility 2 Check Hearing ai...

Page 75: ...e over LTE preferred switch to On position you can turn on or off Video call 1 Touch the Home key Settings 2 Touch the Video call to turn it on or off Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing To see your contacts touch the Home key From there you can touch the tabs on the top of the scre...

Page 76: ... a new contact 3 Touch Saving to to choose where to save the contact You can save the contact on the phone a nano SIM card or a web account you have added on the phone 4 Enter the contact name phone numbers email addresses and other information 5 Touch Setting Up Your Own Profile You can create your own name card in your phone 1 Touch the Home key and touch the CONTACTS tab 2 Touch My Info If a pr...

Page 77: ...ou can also quickly share contacts using Bluetooth Wi Fi Direct Email Gmail or Messaging Import Contacts From the nano SIM Card 1 Touch the Home key 2 Touch Import Export Import from SIM card 3 If you have added contact accounts other than the phone select an account in which to save the contacts 4 Check the contacts you need and then touch Import Contacts From the Phone Storage 1 Touch the Home k...

Page 78: ... Storage 1 Touch the Home key 2 Touch Import Export Export to storage 3 Select the contact accounts that will be exported 4 The phone will prompt you with the name of the vCard file and the directory in which the file will be saved Touch OK to create the file Share Contacts 1 Touch the Home key 2 Touch Multi Select 3 Check the contacts you want to share and then touch 4 Choose how to share the con...

Page 79: ...quickly 1 Touch the Home key 2 Touch a contact and then touch at the top Remove a Contact From Favorites 1 Touch the Home key and touch a favorite contact 2 Touch a favorite contact and then touch at the top Working With Groups View Your Contact Groups 1 Touch the Home key and touch the GROUP tab 2 Scroll through the list to view the preset groups and any groups you have created 3 Touch a group to...

Page 80: ...ew group 4 Touch the Group s name field and enter the group name 5 Touch Add member and select the contacts you wish to be the group members 6 Touch 7 If necessary tap Default below RINGTONR or NOTIFICATION RINGTONE to set a special ringtone for incoming calls or messages from the group members 8 Touch Delete a Group 1 Touch the Home key and touch the GROUP tab 2 Touch a group and then touch Delet...

Page 81: ...oup Touch Multi Select to select group members and touch OK to move them out of the group Touch Edit group to give the group a new name and touch Searching for a Contact 1 Touch the Home key 2 Touch and enter the contact name or any information the contact has to search for it The contacts matched will be listed Editing Contacts Edit Contact Details 1 Touch the Home key ...

Page 82: ...ntact so you know who is calling when you hear the ringtone 1 Touch the Home key 2 Touch a contact you want to set a ringtone for and then touch 3 Touch More Fields 4 Touch RingTone to select a ringtone 5 Touch Delete Contacts 1 Touch the Home key 2 Touch Multi Select 3 Check the contacts you want to remove and then touch 4 Touch OK to confirm ...

Page 83: ... to enter the information about the account Most accounts require a username and password but the details may vary You may also need to obtain some information from IT support or your system administrator When the account is successfully added it is displayed in the Accounts menu Remove an Account Removing an account will delete it and all information associated with it from your phone such as ema...

Page 84: ...matically synced with each other When automatic sync is turned off you need to sync manually to collect emails updates or other recent information NOTE You can also turn on or off auto sync in the Quick Settings screen See Use Quick Settings Sync Manually When auto sync is turned off you can sync account data manually 1 Touch the Home key Settings Accounts 2 Touch the account category and then the...

Page 85: ...unt The Sync screen appears showing a list of information the account can sync 3 When auto sync is enabled switch on or off the items as you need The types of information that are switched on will be kept in auto sync When auto sync is disabled touch a listing to sync that type of information between the phone and the web ...

Page 86: ...ss and password 3 Touch NEXT to let the phone retrieve the network parameters automatically NOTE You can also enter these details manually by touching MANUAL SETUP or when automatic setup fails 4 Follow the on screen instructions to finish the setup 5 Your phone will show the inbox of the email account and start to download email messages Checking Your Emails Your phone can automatically check for...

Page 87: ...il 1 Open the email you want to reply to or forward from the Inbox 2 Do the following as you need To reply to the sender touch To reply to the sender and all recipients of the original email touch To forward the email to someone else touch 3 Edit your message and touch Mark Flag an Email You can mark an email as read or unread or flag important emails with a star While reading a message touch Mark...

Page 88: ...re than one email account added on the phone touch the Cc Bcc line to show the sender information and select the account you want to use for sending the message 2 Enter a contact name or email address in the To field Separate each recipient with a comma You can also touch to select recipients from your contacts or call historys 3 Enter the email subject and compose the email text 4 Touch to add im...

Page 89: ...t up the account as you did with the first one NOTE You can also add accounts from the Settings app See Add an Account Edit an Email Account 1 Open Email to get the Inbox screen 2 Touch Settings and touch the account whose settings you want to change 3 Make the changes and touch the Back key when you finish The options you can configure depend on the type of the account For some accounts you may s...

Page 90: ...ging General Email Settings General settings apply to all email accounts you add 1 Open Email to get the Inbox screen 2 Touch Settings General settings 3 Make the changes and touch the Back key when you finish ...

Page 91: ...e a new text or multimedia message Touch to search for a message using keywords Touch an existing message thread to open the conversation you ve had with a certain number Sending a Message 1 On the Messaging screen touch at the bottom 2 Add recipients by one of the following ways Touch the To field and manually enter the recipient s number or the contact name If the phone presents a few suggestion...

Page 92: ...ssage subject or any attachment if you want to send a text message Otherwise you may be charged for a multimedia message Replying to a Message Messages you receive are appended to existing threads of the same number If the new message comes from a new number a new thread is created 1 On the Messaging screen touch the thread that has the message you want to reply to 2 Type your reply in the text bo...

Page 93: ...essage you want to forward 2 Touch and hold the message and then touch 3 Touch an existing thread or touch to enter a recipient for the message and edit the content if you want 4 Touch Changing Message Settings Touch Settings in the Messaging screen to change the messaging settings ...

Page 94: ...select Calendar Viewing Your Calendars and Events Select Visible Calendars 1 Open the Calendar app 2 Touch Calendars to display 3 Touch the calendars to check the ones you want to see or uncheck the ones you d like to hide Events from hidden calendars are not shown in the Calendar app Change Calendar Views You can view your calendars in different forms The app offers four view types Month Week Day...

Page 95: ... View Event Details In Agenda Day or Week view touch an event to view its details In Month view touch a day to view events on that day Then touch an event to view its details Creating an Event 1 In any Calendar view touch at the bottom You can also touch a spot in Day or Week view twice to add an event to that time slot 2 Enter the event name location start time end time reminders repeat time zone...

Page 96: ... Event Details in this chapter 3 Do one of the following as you need To edit the event touch Touch DONE to save your changes To delete the event touch OK To share the event touch and choose how to share Changing Calendar Settings To change the calendar settings open a calendar view Day Week Month or Agenda and touch Settings ...

Page 97: ...essage 1 Open the Browser app 2 Touch the address box at the top 3 Enter the address URL of a web page or enter terms you want to search for 4 Touch a URL or search suggestion or touch on the keyboard to open the web page or search results Using Multiple Browser Tabs You can open several web pages at the same time one page in each tab and switch between them freely To open a new browser tab Touch ...

Page 98: ... image or a link to a file or to another web page 2 In the menu that opens touch Save image or Save link The downloaded files are saved to your phone You can view or open them in the Downloads app Changing Browser Settings You can configure a number of settings to customize the way you browse the web including several that you can use to control your privacy To open the browser settings screen tou...

Page 99: ...hotos and videos are stored on the phone s internal storage You can copy them to your computer or access them in the Gallery app Capturing a Photo 1 Touch the Home key 2 Aim the camera at the subject and make any necessary adjustment Auto camera mode is used by default ...

Page 100: ...photo camera or manual photo camera mode 7 Exit the camera 8 Select a color effect or other special effects 9 Capture a picture 10 View pictures and videos you have taken 11 Use special photo or video camera modes including as Panorama Multi exposure and Timelapse WARNING Keep a safe distance when using the flash Do not point the flash towards the eyes of people or animals NOTE You can spread or p...

Page 101: ... or beauty face Recording a Video You can record normal speed video clips The back camera also allows you to record slow motion or time lapse video 1 Touch the Home key 2 Touch VIDEO if you want to capture a normal speed video To capture time lapse video touch TIMELAPSE 3 Aim the camera at the subject You can touch any area on the screen that you want the camcorder to focus on before and during re...

Page 102: ...ecording When you record a normal speed or time lapse video touch to save the frame as a separate photo 5 Touch or to stop recording Using Other Camera Modes Besides capturing photos and videos in the traditional way your camera app offers other powerful and interesting camera modes Touch in the viewfinder screen to find them all TIME LAPSE Set the time interval between each frame when you shot ti...

Page 103: ...ouch and hold it to lock the focus Drag the yellow square to any area on the screen where you want the camera to meter exposure so as to adjust the photo brightness Touch and hold the square to lock exposure Touch to unfold the options including shutter speed ISO overall exposure white balance interval for time lapse pictures or focus 4 Touch the shutter icon to take the photo Customizing Camera C...

Page 104: ...nti banding Available for the back camera Set the anti banding value when you record videos of TV or computer screens to avoid stripes on the screen Save location Change the storage location for captured photos and videos Help View help details or enable help icon on the viewfinder screen Restore defaults Restore default camera and video settings Options in Video Mode Video quality Set the quality...

Page 105: ...he back camera Set the anti banding value when you record videos of TV or computer screens to avoid stripes on the screen Save location Change the storage location for captured photos and videos Help View help details or enable help icon on the viewfinder screen Restore defaults Restore default camera and video settings ...

Page 106: ...y or download audio files to your phone Copy From a Computer 1 Connect your phone and the computer with a USB cable 2 Touch Media device MTP as the connection mode See Connect Your Phone to a Computer via USB 3 Copy the music files from the PC and paste them to the phone storage Download From the Internet You can download music files when browsing web pages See Downloading Files Receive via Blueto...

Page 107: ...m of the screen Touch the area to open the playback screen Setting a Song as the Default Ringtone The song will be used as the ringtone for all incoming calls except those from contacts to whom you have assigned special ringtones see Set a Ringtone for a Contact 1 Touch the Home key Music All songs to see the music library NOTE If you are in the playback screen touch at the top left of the screen ...

Page 108: ...ng is being played and you re in the playback screen you can touch Set as the ringtone Playing Music Touch a song in the music library to listen to it Touch the bottom of the screen to open the following playback screen ...

Page 109: ...order 7 Touch to toggle repeat the song the current playlist or turn off repeat 8 Add the song to your favorite 9 Touch to use Dolby audio 10 Touch to see more options 11 Touch to see the current playlist Managing Playlists Create playlists to organize your music files into sets of songs so that you can play the songs you like in the order you prefer Touch next to a song in the music library and s...

Page 110: ...110 In playlist touch a playlist to view its content You can touch Add Songs next to playlist to add more songs to the playlist ...

Page 111: ...ew by or Sort by to change the display mode or sort the list Playing and Controlling Videos Touch a video in the video library to play it Touch the screen to show the playback controls You can control the video and audio or carry out other operations Touch the play pause button at the bottom to pause or resume the playback Slide horizontally on the screen to rewind or fast forward Slide vertically...

Page 112: ... effects Touch to share trim or delete the video Managing Video Files Delete Video Clips 1 Touch and hold a video in the video library 2 Check other videos you want to delete 3 Touch OK Share a Video Clip 1 Touch next to a video in the video library 2 In the menu that opens touch Share and select how you want to share them ...

Page 113: ...ting alarm to configure it or touch at the bottom of the screen to create a new alarm 3 Set up the alarm options such as time alarm days snooze and alarm ringtone 4 Touch Save to save and exit NOTES To enable or disable existing alarms directly just touch the switches on the right side Touch in the tab to configure alarm settings including ringtone volume and duration vibration volume crescendo an...

Page 114: ... the countdown timer Stopwatch allows you to record lap times 100 laps at most while countdown allows you to set a time and count down to zero Downloads The Downloads app keeps a record of the files you have downloaded using apps such as Browser or Email Touch the Home key Downloads to check the record Touch a file to open it with the appropriate applications Touch and hold a file to delete share ...

Page 115: ...ders and files to access stored items Touch and hold an item to access option icons such as Copy Move Share or Delete To copy or move an item navigate to a new location and touch PASTE Sound Recorder Sound Recorder enables you to record voice memos and listen to them whenever you like Record a Voice Memo 1 Touch the Home key Sound Recorder 2 Touch to start recording Touch to pause or continue the ...

Page 116: ...While playing a recording touch to open the editing screen You can drag the S and E tabs to trim the recording then share or set it as the ringtone NOTE You can also touch next to a recording in the list to delete share rename the file view file details or set it as the default ringtone Google Apps Open the Google apps to use Google services Some apps are put in the Google folder on the home scree...

Page 117: ...ones and other devices share them or collaborate with others Gmail Send and receive emails via your Gmail account or other personal email accounts Google Use Google search or get information when you need it with Google Now Keep Create share and collaborate notes quickly and easily Maps Find your place and find your way in the world Photos Manage photos on the phone and your Google account Play Mo...

Page 118: ...118 content from the Google Play Store Voice Search Search for information with your voice YouTube Watch video clips from YouTube com or upload your own and share with the world ...

Page 119: ...ory You can also search for apps using an app s name or description or the developer s name Just touch the search box at the top and enter the search terms Downloading and Installing Apps When you find the app you are interested in through browsing or searching touch it to open its details screen where more information about the app is displayed 1 Touch INSTALL free apps or the price paid apps If ...

Page 120: ...Google Wallet account associated with your Google account to purchase items from the Google Play Store app Do one of the following On your computer go to wallet google com to create a Google Wallet account The first time you use your phone to buy an item from Google Play Store you re prompted to enter your billing information to set up a Google Wallet account WARNING When you ve used Google Wallet...

Page 121: ... it to update itself automatically and so on View Your Downloaded Apps 1 In the Play Store screen touch My apps games 2 Your list of installed apps opens you can touch one to rate it uninstall it request a refund and so on Uninstall an App 1 In the Play Store screen touch My apps games 2 Touch an app to open its details screen 3 Touch UNINSTALL OK ...

Page 122: ...ings Wi Fi You can turn Wi Fi on or off and configure your Wi Fi connections See Connecting to Wi Fi Bluetooth Touch the Home key Settings Bluetooth You can turn Bluetooth on or off and configure your Bluetooth connections See Connecting to Bluetooth Devices Mobile Networks Touch the Home key Settings Mobile networks to enable or disable data service allow data services when roaming or set access ...

Page 123: ... off mobile data You can check how much data has been used during the time cycle you set set mobile data limit and warning see what apps have been using mobile data or restrict background data for individual apps NOTE The data usage is measured by your phone and your carrier s data usage accounting may differ Airplane Mode Touch the Home key Settings More and slide the switch beside Airplane mode ...

Page 124: ...Share Your Mobile Data Connection via USB Bluetooth Tethering Touch the Home key Settings More Bluetooth tethering to share your phone s mobile data connection with PCs or other devices via Bluetooth See Share Your Mobile Data Connection via Bluetooth VPN Touch the Home key Settings More VPN to set up and connect to virtual private networks See Connecting to Virtual Private Networks Network Settin...

Page 125: ...en turns off automatically Screen saver Touch to turn on or off screen saver Ambient display Wake screen when you receive notifications Font size Set the font size of the text on the screen Display size Set the size of the items on the screen When device is rotated Select whether the screen contents should rotate when the phone is rotated Pulse notification light Flash the LED light to notify you ...

Page 126: ...een The available options are dependent on the app NOTE The notifications of some apps cannot be turned off Content hiding is only available if you have set a pattern a PIN or a password as the screen lock Sound Touch the Home key Settings Sound You can adjust different types of volume see Adjusting Volume toggle sound vibration and mute see Switching to Silent or Vibration Mode set up ringtone an...

Page 127: ...ound data for the app Permissions Check or change the app permissions Notifications Manage the app notifications in the notification panel and the lock screen You can set the priority sensitivity and more Open by default Check the app s supported links and set whether to open the links in the app and clear the app s defaults Memory Check how much memory has been used by the app NOTE Not all option...

Page 128: ...gs Memory to monitor the average memory use and performance of your phone You can also check which apps use the most memory Call Settings Touch the Home key Settings Call settings to set your call settings See Adjusting Your Call Settings Connect to PC Touch the Home key Settings Connect to PC to select your USB connection type between your phone and PC See Connecting to Your Computer via USB ...

Page 129: ...ion sources you want to use High accuracy Get accurate location using both GPS and Wi Fi as well as mobile networks Battery saving Use only Wi Fi and mobile networks to get your approximate location This will drain less power from your battery than using GPS Device only Use GPS to pinpoint your location In the Location menu touch Accelerated location or Google Location History to use Qualcomm IZat...

Page 130: ...hone is being carried on the body NOTE You need to sign in to your Google account on the phone to use the Smart Lock feature Encrypt phone Encrypt your data on the phone to protect your privacy Set up SIM card lock Lock SIM card Activate or deactivate the PIN lock to require PIN before accessing the nano SIM card Change SIM PIN Change the PIN used to access the nano SIM card NOTE Put all your conf...

Page 131: ...rd Install certificates from the storage Clear credentials Delete all certificates Trust agents View or deactivate trust agents Screen pinning Keep a screen of your choice in view so that others cannot switch to other apps and access your personal information See Protecting Your Phone With Screen Pinning Apps with usage access Turn on or off some apps access to your phone usage information Mi Pop ...

Page 132: ...e account and services Languages Input Touch the Home key Settings Languages input to configure options related to system language input methods speech input and output as well as mouse trackpad input Languages Select a language for your system Spell checker Use Google Spell Checker to check for spelling errors when entering text Personal dictionary Add new words to the phone s dictionary or remov...

Page 133: ...ech synthesizer using your current settings Default language status Check whether the text to speech output feature supports the current system language Pointer speed Select how fast the pointer mouse should scroll when you connect the phone to a trackpad or mouse accessory Backup and Reset Touch the Home key Settings Backup reset to manage data backup and restoration options and to reset the phon...

Page 134: ...Home key Settings Date time to set date time time zone time format and more See Setting the Date and Time Accessibility Touch the Home key Settings Accessibility to configure accessibility plug ins and services on your phone such as using Color inversion or Large text for users with sight problems Printing Touch the Home key Settings Printing to manage Google Cloud Print service or other printer p...

Page 135: ...resolved using the information in the chart contact the dealer where you purchased the phone Problem Possible causes Possible solution Poor reception The network signal is too weak at your current location for example in a basement or near a tall building because wireless transmissions cannot effectively reach it Move to a location where the network signal can be properly received The network is b...

Page 136: ...and dial again You may be switched to a better quality network link or phone line Unable to select certain features Your service provider does not support these features or you have not applied for services that provide these features Contact your service provider Cannot charge the battery The battery or battery charger is damaged Contact the dealer The phone s temperature is below 0 C or higher t...

Page 137: ...u are not able to connect to the network the phone will continue to send out signals as it attempts to locate a base station Doing so consumes battery power and will consequently shorten standby time Change your location to one where the network is accessible or temporarily turn off your phone Cannot turn your phone on Battery power has been depleted Recharge the phone s battery nano SIM card erro...

Page 138: ...g calls You have activated the Fixed dialing numbers feature Disable this feature See Use Fixed Dialing Numbers PIN Code blocked You have entered an incorrect PIN code three consecutive times Contact your service provider If the service provider provides the nano SIM card s PUK code use the PUK code to unlock the nano SIM card Phone crashes reboots freeze or cannot be powered on Some third party s...

Page 139: ...ast 10 mm away from your ear or body while making calls Your phone may produce a bright or flashing light Small parts may cause choking Don t dispose of your phone in fire Your phone can produce a loud sound To prevent possible hearing damage do not listen at high volume levels for long periods Avoid contact with anything magnetic Avoid extreme temperatures ...

Page 140: ...as a primary device for emergency communications FCC RF Exposure Information SAR This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States During SAR testing this device was set to transmit at its highest certified power level in all tested frequency bands and placed in posit...

Page 141: ...st certified power level in all tested frequency bands The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www fcc gov oet ea fccid after searching on FCC ID SRQ Z971 For this devi...

Page 142: ...luding interference that may cause undesired operation This mobile phone has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed a...

Page 143: ... FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants digital wireless phones sometimes do because of electromagnetic energy emitted by the phone s antenna backlight or other components Your phone is compliant with FCC HAC regulations ANSI C63...

Page 144: ...s that it uses However there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids It is important to try the different features of this phone thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this phone for ...

Page 145: ...tion Driving Full attention must be given to driving at all times in order to reduce the risk of an accident Using a phone while driving even with a hands free kit can cause distraction and lead to an accident You must comply with local laws and regulations restricting the use of wireless devices while driving Operating Machinery Full attention must be given to operating machinery in order to redu...

Page 146: ...o not use alcohol or other corrosive substances for cleaning or allow them to get inside Do not expose your phone or its accessories to open flames or lit tobacco products Do not expose your phone or its accessories to liquid moisture or high humidity Do not drop throw or try to bend your phone or its accessories Do not paint your phone or its accessories Do not attempt to disassemble your phone o...

Page 147: ...children or allow them to play with it They could hurt themselves or others or could accidentally damage the phone Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard Demagnetization To avoid the risk of demagnetization do not allow electronic devices or magnetic media to be close to your phone for a long time Electrostatic D...

Page 148: ... The phone can produce a bright or flashing light A small percentage of people may be susceptible to blackouts or seizures even if they have never had one before when exposed to flashing lights or light patterns such as when playing games or watching video If you have experienced seizures or blackouts or have a family history of such occurrences please consult a physician Repetitive Strain Injurie...

Page 149: ...on in all conditions Therefore you must never rely solely on any wireless phone for emergency communications Loud Noise This phone is capable of producing loud noises which may damage your hearing Turn down the volume before using headphones Bluetooth stereo headsets or other audio devices Phone Heating Your phone may become warm during charging and during normal use Electrical Safety Accessories ...

Page 150: ...essories Only qualified personnel can service or repair the phone or its accessories If your phone or its accessories has been submerged in water punctured or subjected to a severe fall do not use it until you have taken it to be checked at an authorized service center CTIA Requirements Do not disassemble or open crush bend or deform puncture or shred Do not modify or remanufacture attempt to inse...

Page 151: ...system per this standard IEEE Std 1725 Use of an unqualified battery may present a risk of fire explosion leakage or other hazard Promptly dispose of used batteries in accordance with local regulations Battery usage by children should be supervised Avoid dropping the phone or battery If the phone or battery is dropped especially on a hard surface and the user suspects damage take it to a service c...

Page 152: ...o your pacemaker and do not carry it in a breast pocket Hearing Aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby The level of interference will depend on the type of hearing device and the distance from the interference source Increasing the separation between them may reduce the interference You may also c...

Page 153: ...s onboard the aircraft If your device offers a flight mode this must be enabled prior to boarding an aircraft Interference in Cars Please note that because of possible interference with electronic equipment some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands free kit with an external antenna is included in the installation Explosive Environments Gas Stations...

Page 154: ...efects in material and workmanship for a period that expires one year from the date of sale of the Product to you provided that you are the original end user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product This limited warranty is no...

Page 155: ...ed modifications unauthorized repair neglect rough handling abuse accident alteration improper installation incorrect voltage application food or liquid spoilage acts of God c Normal wear and tear d If the Product has been opened modified or repaired by anyone other than a warranty service center or if it is repaired using unauthorized spare parts e If the serial number or mobile accessory date co...

Page 156: ...S OF ANTICIPATED PROFIT INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT OR SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE TO THE EXTENT PERMITTED BY APPLICABLE LAW ZTE S LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF THE PRODUCT THE ABOVE LIMITATIONS SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CAUSED BY DEFECT OF PRODUCT IN MATERIAL DESIGN AND WORKMANSHIP How to Get Warranty Service To obtain warran...

Page 157: ...cription of the problem Transportation prepaid Other Warranty Programs You may have other warranty programs with your purchase such as warranty exchange If so please refer to equipment package or the original point of sale ...

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Zte Z971, User Manual

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