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USER

’S

MANUAL

4D520/ 4D520P Series

DIRECT THERMAL BAR CODE PRINTER

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Summary of Contents for 4D520

Page 1: ...i USER S MANUAL 4D520 4D520P Series DIRECT THERMAL BAR CODE PRINTER ...

Page 2: ...from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s person...

Page 3: ...e stability when installing the device Tipping or dropping could cause damage 7 Make sure to follow the correct power rating and power type indicated on marking label provided by manufacture 8 Please refer to user manual for maximum operation ambient temperature CAUTION For equipment with RTC CR2032 battery or rechargeable battery pack Risk of explosion if battery is replaced by an incorrect type ...

Page 4: ...able for use in locations where children are likely to be present Use only the power supply listed in the user instructions Power supply adaptor Manufacturer Foshan Shunde GUANYUDA Power Supply Co Ltd Models no GM53 240200 D GM53 240200 1D GM53 240200 2D GM53 240200 3D GM53 240200 4D GM53 240200 7D M51 240200 D M51 240200 1D GM51 240200 2D GM51 240200 3D GM51 240200 4D GM51 240200 7D ...

Page 5: ...etup 10 3 1 Setting up the Printer 10 3 2 Loading the Media 11 4 LED and Button Functions 13 4 1 LED Indicator 13 4 2 Regular Button Functions 13 4 3 Power on Utilities 14 4 3 1 Gap Black Mark Sensor Calibration 14 4 3 2 Gap Black Mark Calibration Self test and Dump Mode 15 4 3 3 Printer Initialization 18 4 3 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor 19 4 3 5 Set ...

Page 6: ...vi 5 4 Setting Bluetooth by Diagnostic Tool Optional 24 6 Troubleshooting 25 6 1 Common Problems 25 7 Maintenance 26 Revise History 27 ...

Page 7: ...employs a user friendly double wall clamshell design with a large five inch outside diameter center biased media bay Top of form sensing by gap black mark or die cut is standard The printer also comes with a head open sensor The 4D520 series has memory with 16 MB Flash 64 MB SDRAM that can be used for easy storage of fonts international character sets and graphics and it supports right out of the ...

Page 8: ... RISC high performance processor USB 2 0 High speed mode interface Ethernet 10 100 Mbps interface For 4D520P model only 64 MB DRAM memory 4D520 model 16 MB Flash memory 4D520P model 128MB FLASH memory Fonts and bar codes can be printed in any one of the four directions 0 90 180 270 degree Internal 8 alpha numeric bitmap fonts Eltron EPL Zebra ZPL and Datamax DPL emulation languages support One Mon...

Page 9: ...utsche Post Identcode Deutsche Post Leitcode LOGMARS CODABLOCK F mode DataMatrix Maxicode PDF 417 Aztec MicroPDF417 QR code RSS Barcode GS1 Databar 1 2 2 Printer Optional Features The printer offers the following optional features Product option feature User options Factory options Bluetooth V4 2 China only 1 3 General Specifications General Specifications Physical dimensions 181 mm W x 162 mm H x...

Page 10: ...e width x length 0 125 x 0 125 mm 1 mm 8 dots Print speed inches per second Max 6 ips Max print width 108 mm 4 25 Max print length Continuous receipt paper 25 400 mm 1000 Printout bias Vertical 1 mm max Horizontal 1 mm max 1 5 Media Specifications Media Specifications Media roll capacity Max O D 127 mm 5 Media type Continuous die cut black mark and fan fold Media wound type Outside wound Media wid...

Page 11: ...ving the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One user s setup guide One power cord One USB interface cable One 0 5 media supply spindle If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor ...

Page 12: ...6 2 2 Printer Overview 2 2 1 Front View 1 Feed Pause button LED indicator 2 Media view window 3 Paper exit chute 4 Media cover release button 5 Power on off button 1 4 2 5 3 ...

Page 13: ...7 2 2 2 Interior View 1 Tear edge 2 Print head 3 Gap sensor transmitter 4 Media supply spindle 5 Media guides 6 Black mark sensor Gap sensor receiver 7 Platen roller 7 3 2 1 4 6 5 ...

Page 14: ...8 2 2 3 Rear View 4D520 model 4D520P model 1 USB interface 2 Power jack 3 Ethernet interface 1 2 1 2 3 ...

Page 15: ...9 2 3 Operator control 2 3 1 LED Indication LCD screen and Keys 1 Feed stop button LED indicator Keys Function Ready status Feed one label Printing status Pause the print job 1 ...

Page 16: ...ter Then plug the other side into a properly grounded power outlet 2 Connect the printer to the computer with the provided USB cable 3 Push the power switch on side to open the power of printer Note Please switch OFF printer power switch prior to plugging in the power cord to printer power jack Please do not plug in the power cord to printer power jack when turns on the power button ...

Page 17: ... the printer top cover by pressing the media cover release buttons located on each side of the printer 2 Insert the paper roll into the media supply spindle 3 Place the paper roll onto the paper roll mount Media cover release buttons ...

Page 18: ...curely Note The black mark and the gap sensor position are fixed Please make sure the gap or black mark is at the location where media gap black mark will pass through for sensing 6 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool Select the Printer Configuration tab Click the Calibrate Sensor button Please refer to section 5 3 Note Pleas...

Page 19: ...n Flash This illuminates that the system is downloading data from PC to memory or the printer is paused Amber This illuminates that the system is clearing data from printer Red Solid This illuminates printer head open cutter error Red Flash This illuminates a printing error such as head open paper empty paper jam ribbon empty or memory error etc 4 2 Regular Button Functions 1 Feed labels When the ...

Page 20: ...Green Amber 5 blinks Red Amber 5 blinks Solid green 1 Gap black mark sensor calibration Release 2 Gap black mark sensor calibration Self test and enter dump mode Release 3 Printer initialization Release 4 Set black mark sensor as media sensor and calibrate the black mark sensor Release 5 Set gap sensor as media sensor and calibrate the gap sensor Release 6 Skip AUTO BAS Release 4 3 1 Gap Black Mar...

Page 21: ...bel and then enter the dump mode To calibrate gap or black mark sensor depends on the sensor setting in the last print job Please follow the steps below to calibrate the sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks The LED color will be changed as following order ...

Page 22: ...W version Firmware checksum Printer S N Configuration file System date System time Printed mileage meter Cutting counter Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed inch sec Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head ...

Page 23: ...17 Numbers of download files Total available memory space Print head check pattern ...

Page 24: ...power to resume printer for normal printing 4 3 3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults Printer initialization is activated by the following procedures 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blin...

Page 25: ...lease the button when LED turns green amber after 5 green blinks Any green amber will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 3 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button...

Page 26: ...ithout running the program by the power on utility Please follow the procedures below to skip an AUTO BAS program 1 Turn off printer power 2 Press FEED PAUSE button and then turn on power 3 Release the button when LED becomes solid green The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 Printer will be ...

Page 27: ...werful tool you can review printer status and settings in an instant which makes it much easier to troubleshoot problems and other issues You can download Diagnostic Utility via the link on our website here 5 1 Start the Diagnostic Tool 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool incl...

Page 28: ... Setup the IP address subnet mask gateway for the on board Ethernet RTC Setup Synchronize printer Real Time Clock with PC Factory Default Initialize the printer and restore the settings to factory default Please refer section 5 3 Reset Printer Reboot printer Print Test Page Print a test page Configuration Page Print printer configuration Please refer section 5 2 Dump Text To activate the printer d...

Page 29: ...ch 3 Open Diagnostic tool and set interface The default setting is USB The default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field 4 Click the Calibrate Sensor button 5 Select the media type and click the Calibrate button Note The 4D520 can only support continuous die cut receipt and black mark media type 1 2...

Page 30: ...ng is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field 4 Select Wireless tab and Built in wireless module item 5 Enter the new BT Local Name or BT PIN Code in the editor 6 Press Set button to set the new BT name or BT PIN code of the printer 7 Press Get button to get back the settings Make sure the Bluetooth module settings are se...

Page 31: ...p black mark calibration Paper Jam Gap black mark sensor sensitivity is not set properly sensor sensitivity is not enough Calibrate the gap black mark sensor Make sure label size is set properly Set label size exactly as installed paper in the labeling software or program Labels may be stuck inside the printer mechanism near the sensor area Remove the stuck label Poor Print Quality Top cover is no...

Page 32: ...ean the print head when changing a new label roll Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with water Clean the platen roller when changing a new label roll Tear Bar Peel Bar Use the lint free cloth with 100 ethanol to wipe it As needed Sensor Compressed air or vacuum Monthly Exterior Wipe it with water dampened cloth As needed Interior Brush or vacuum A...

Page 33: ...27 Revise History Date Content Editor 2019 11 28 Revise Agency Compliance and Approvals Kate 2019 12 16 Add caution on Agency Compliance and Approvals Kate 2021 11 5 Add 4D520P model Camille ...

Page 34: ...td 2nd Floor Workshop Rongda Building No 51 the 9th Avenue Tianjin Economic and Technological Development Area Tianjin China 300457 TEL 86 22 5981 6661 FAX 86 22 5981 5312 E mail Sales_support zenpert com Tech_support zenpert com ...

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