Yeastar Technology MyPBX U100 Installation Manual Download

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MyPBX U100 & U200 Installation Guide

http://www.yeastar.com 1/16

MyPBX U100 & U200

Installation Guide

Version: V1.1

Yeastar Technology Co., Ltd.

Date: 9

Aug, 2013

Summary of Contents for MyPBX U100

Page 1: ...MyPBX U100 U200 Installation Guide http www yeastar com 1 16 MyPBX U100 U200 Installation Guide Version V1 1 Yeastar Technology Co Ltd Date 9th Aug 2013...

Page 2: ...9 3 2 INSTALLATION INSTRUCTIONS 9 3 2 1 Connection of Ethernet Ports 9 3 2 2 Connection of FXO GSM UMTS BRI ports 9 3 2 3 Connection of FXS ports 11 3 2 4 Power Connection 12 3 2 5 Overall Flow Chart...

Page 3: ...XS BRI GSM and UMTS modules as required and just add on the type of modules that are needed for future expansion For example if 2 more PSTN lines are required they needn t bother to buy a new PBX Just...

Page 4: ...PBX U100 U200 Packing List See Sheet 1 If there is any problem please contact your provider Item Unit QTY Description MyPBX U100 U200 PC 1 MyPBX U100 U200 main box Power cord PC 1 For the input of 220...

Page 5: ...MyPBX U100 U200 Installation Guide http www yeastar com 5 16 2 Hardware Specifications 2 1 Overview Figure 2 1 MyPBX U100 Figure 2 2 MyPBX U200...

Page 6: ...On The power is switched on Off The power is switched off RUN MyPBX status Blinking MyPBX is running properly Not Blinking Off MyPBX goes wrong 1 16 FXO port status Red light The red light is blinking...

Page 7: ...rt green light For the connection of analog phones BRI port orange light For the connection of ISDN BRI lines MyPBX users could make or receive calls via BRI port Note The sequence number of the ports...

Page 8: ...cations and Operating Environment Description Size L 340 W 210 H 44 mm Power Supply 220 V 50 60 Hz Operating Temperature 0 C 50 C 32 F 122 F Storage Temperature 10 C 65 C 14 F 149 F Operating Humidity...

Page 9: ...d steadily to avoid any accident that might cause damage If placed on the desktop please ensure it is horizontally placed 3 2 Installation Instructions After placing MyPBX U100 U200 in a suitable plac...

Page 10: ...nnectors are FXO ports the connection could be depicted as below Figure 3 1 Connection of FXO ports 2 Connection of GSM UMTS ports If No 3 and No 7 connectors are GSM UMTS Ports the steps of connectio...

Page 11: ...RI port of a traditional PBX with a BRI RJ45 RJ11 cable For instance if No 14 and No 16 connectors are BRI ports the connection could be depicted as below Figure 3 4 Connection of BRI ports 3 2 3 Conn...

Page 12: ...re that device installation cable connection and power type is correct please switch on the power Then MyPBX U200 will start booting In the meantime users would see that the POWER and RUN indicator li...

Page 13: ...ould use these extensions directly edit or delete them Their extension numbers are 300 305 6 numbers in a row whose passwords are pincode respective extension number 4 2 Logging in the Web Configurati...

Page 14: ...P address If both the WAN and LAN ports are connected to the network their IP addresses need to be configured If not just configuring the IP address of the LAN port which is connected to the local are...

Page 15: ...rd of the default or newly setup extensions of MyPBX For more information on terminal configuration please refer to http www yeastar com Solutions SIP_Phones asp Step 4 Reboot the IP terminal after co...

Page 16: ...When the indicator light becomes orange the button could be released and system begins to reset During the process please do not power off until the LED indicators become normal which means the reset...

Page 17: ...U100 U200 Administrator s Guide Version 15 18 0 21 Yeastar Technology Co Ltd...

Page 18: ...rk Status 13 5 System 14 5 1 Network Preferences 14 5 1 1 LAN Settings 14 5 1 2 WAN Settings 15 5 1 3 DHCP Server 17 5 1 4 VLAN Settings 17 5 1 5 VPN Settings 19 5 1 6 DDNS Settings 20 5 1 7 Static Ro...

Page 19: ...91 6 5 1 Custom Prompts 91 6 5 2 Music on Hold Prompts 92 6 5 3 System Prompts Settings 93 6 6 Basic Settings 94 6 6 1 General Preferences 94 6 6 2 Business Hours 96 6 6 3 Feature Codes 98 6 6 4 Voice...

Page 20: ...NAT setting 135 APPENDIX D How to Use Auto Provision 137 APPENDIX E How Do I Configure Distinctive Ring Tones 141 APPENDIX F How to Use Email to SMS 143 APPENDIX G How to Use DID 145 APPENDIX H How to...

Page 21: ...ut Interactive Voice Response IVR BLF Support Intercom Zone Intercom Blacklist Music On Hold Call transfer Hot standby Call Detail Records CDR Paging Zone Paging Call Forward PIN Users Call Parking Qu...

Page 22: ...om Page 6 1 2 Hardware Specifications 1 2 1 Exterior Appearance Front Panel Figure 1 1 MyPBX U100 U200 Front Panel No Indication 16 Green LEDs 16 RJ11 ports Console port RJ45 WAN LAN port USB 2 0 port...

Page 23: ...00M Ethernet ports with RJ45 interface and LED indicator Plug Ethernet line into MyPBX s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once conn...

Page 24: ...to connect the MyPBX unit to a power outlet 1 Connect the small end of the power cable to the power input port on the MyPBX back panel and plug the other end of the cable into a 100V 240V AC power out...

Page 25: ...f this is the first time you are configuring MyPBX please use the default settings as below your PC should be in the same local network with MyPBX IP Address http 192 168 5 150 Username admin Password...

Page 26: ...e can check the status of extension trunk network and system information 4 1 Line status In this page we can check the status of extension and trunks 4 1 1 Extension Status Figure 4 1 MyPBX Status Des...

Page 27: ...uthentication Service Provider Status OK Successful registration trunk is ready for use Unreachable The trunk is unreachable Failed Trunk registration failed FXO Trunk Status Idle The port is idle Bus...

Page 28: ...MyPBX U100 U200 Administrator s Guide www yeastar com Page 12 BRI Trunk Status Ok The ports connect correctly Disconnected The port hasn t connected to the BRI line...

Page 29: ...e hardware firmware version and the network status of LAN and WAN ports 4 2 1 System Info In this page we can check the hardware firmware version or the disk usage of MyPBX Figure 4 3 4 2 2 Network St...

Page 30: ...ences 5 1 1 LAN Settings Figure 5 1 DHCP If this option is set MyPBX will use DHCP to get an available IP address from your local network Not recommended or you cannot access MyPBX without the right I...

Page 31: ...X Subnet Mask Set the subnet mask for MyPBX Gateway Set the gateway for MyPBX Primary DNS Set the primary DNS for MyPBX Secondary DNS Set the secondary DNS for MyPBX IP Address2 Set the second IP Addr...

Page 32: ...fixed IP address from your ISP perform these steps Step1 Select Static IP Address as the WAN Connection Type Step2 Enter the IP Address Step3 Enter the Subnet Mask Step4 Enter the Gateway Address Ste...

Page 33: ...X here too Note MyPBX U100 U200 can be working as a DHCP server but cannot be regarded as a router Figure 5 3 5 1 4 VLAN Settings A VLAN Virtual LAN is a logical local area network or LAN that extends...

Page 34: ...Address Set the IP Address for MyPBX VLAN over Lan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over Lan Default Gateway Set the Default Gateway for MyPBX VLAN over Lan NO 2 Click the NO 2 you...

Page 35: ...N Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over Wan VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN ove...

Page 36: ...m the OpenVPN provider 5 1 6 DDNS Settings DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device such as a router or computer system using the Inter...

Page 37: ...it com 5 1 7 Static Route MyPBX will have more than one internet connection in some situations but it has only one default gateway You will need to set some Static Route for MyPBX to force it goes out...

Page 38: ...y using what are called routing metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is Interfa...

Page 39: ...es Figure 5 8 1 General Settings Enable Firewall Enable the firewall to protect the device You should reboot the device to make the firewall run successfully Disable Ping Enable this item net ping fro...

Page 40: ...he IP address for this rule The format of IP address is IP mask Ex 192 168 5 100 255 255 255 255 for IP 192 168 5 100 Ex 216 207 245 47 255 255 255 255 for IP 216 207 245 47 Ex 192 168 5 0 255 255 255...

Page 41: ...utomatically Figure 5 10 1 Blacklist rules We can add the rules for IP blacklist rate as your demand Figure 5 11 Port Auto defense port Protocol Auto defense protocol TCP or UDP IP Packets Allowed IP...

Page 42: ...will prompt the password strength It is recommended that you use numbers upper case letters and lower case letters to increase the security When you log in MyPBX using admin account you can enable us...

Page 43: ...account To change the password select cdr in User enter the old password and new password click Save The system will then prompt you to re login using your new password After you enter the new passwo...

Page 44: ...irmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file location then click...

Page 45: ...ry defaults and then restore it using this package Note 1 Only configurations custom prompts will be backed up the voicemail and recording files are not included 2 When you have updated the firmware v...

Page 46: ...absolute reliability no matter what failure occurs In mission critical installations redundancy is a way to address possibility of any failure Note 1 Before enabling the Host Standby feature please m...

Page 47: ...ly activated unit Customer can register IP phones through this virtual IP address Please make sure the virtual IP add includes mask is the same on both units but different from their former IP address...

Page 48: ...riginating new calls Many interesting applications have been developed on top of Asterisk that take advantage of the AMI as their primary interface to Asterisk There are two main types of messages on...

Page 49: ...l would go to the forwarded number directly Attempts The attempts to dial a phone number when there is no answer Interval The interval between each attempt to dial the phone number Must be greater tha...

Page 50: ...IP Attack source IP address DATETIME Occurred USERNAME User name WEBLOGIN effective DESTMAC Attacks destination MAC IPATTACK effective DESTPORT Attacks destination Port number IPATTACK effective PROTO...

Page 51: ...fore that you need to grant the authority to the database user After entering Database Grant page clicking Add you can add a database user set user password and grant authority Figure 5 24 Username pa...

Page 52: ...25 In the Firewall tab you can check firewall configuration and alert settings By clicking the relevant button you can enter the configuration page directly Service Figure 5 26 In Service tab you can...

Page 53: ...up or remove the USB device here Note Please check if you need to back up these files before formatting or clearing up the USB device Don t power off the device during the period 5 4 2 External Storag...

Page 54: ...folder Step 3 Create a text file named status txt in the folder Step 4 Share this folder Then we need to input the Net Disk information in Step 2 page Figure 5 29 Net Disk Host IP Change this to the I...

Page 55: ...Disk Share Password The password used to log into the network share Leave this blank if it is not required If configuring is correctly open your Windows share folder to see if the MyPBX backup files...

Page 56: ...audio settings and the others After configuring the MyPBX we can make or receive calls as scheduled 6 1 Extensions In this page we can configure the extensions details and provision the supported mode...

Page 57: ...o analog extensions in MyPBX U100 U200 if S2 module is installed to modify the extension number please delete it first then recreate it again 1 General Figure 6 3 Extension The numbered extension i e...

Page 58: ...tion Sets the amount of time in milliseconds that must pass since the last hook flash event received by MyPBX before it will recognize a second event If a second event occurs in less time than defined...

Page 59: ...sion An administrator can configure Follow Me for this extension 9 Volume Settings Rxgain The Volume sent to FXS extension Txgain The Volume sent out by the FXS extension 10 Mobility Extension MyPBX a...

Page 60: ...u can hear the call and talk with them both General spy you can choose to use one of the above 3 spy modes Note for example if 500 want to monitor extension 501 we need to enable the allow being spied...

Page 61: ...age 45 Figure 6 5 We can click Add extension to start Figure 6 6 1 General Type Extension type SIP IAX or SIP IAX SIP The extension sends and receives calls using the VoIP protocol SIP IAX The extensi...

Page 62: ...mail Once enabled the voicemail will be sent to email as an attachment Email Address Email address used to receive the voicemail or Fax Note Please ensure that the section SMTP Settings For Voicemail...

Page 63: ...CP or TLS DTMF Mode RFC2833 Info Inband Auto Register Remotely If you want to register remote extension you should enable this option 7 Other Options Call Waiting Check this option if the extension sh...

Page 64: ...er this extension number e g 192 168 5 0 255 255 255 0 means only the device whose IP address is 192 168 5 XXX is allowed to register this extension number 10 Mobility Extension MyPBX allows you to us...

Page 65: ...we need to enable the allow being spied for 501 and choose the spy mode for extension 500 Then pick up 500 and dial feature codes 501 to start monitoring when 501 is in a call Figure 6 7 6 1 2 Phone P...

Page 66: ...410 ES610 Fanvil C56 C58 C60 C62 News When provisioning Yealink and Snom IP phone MyPBX is not needed to be set as the only DHCP server any more Figure 6 8 6 1 2 1 General Settings for Yealink In this...

Page 67: ...In this page you can configure it before provisioning Aastra IP phones including the items like general preferences program keys configuration soft keys configuration Figure 6 10 6 1 2 3 Phone book Y...

Page 68: ...Favorite Only works with snom phone Organization Input the organization of this contact Only works with snom phone Title Input the title of this contact Only works with snom phone Email Input the ema...

Page 69: ...Number Input the home number here Sub Number Add sub number of this contact Only works with snom phone Note Take some note of this contact Only works with snom phone Figure 6 12 2 Upload Phonebook You...

Page 70: ...igure phone Let s take provisioning Yealink as an example Create New Phone have two modes Create New phone in webpage and Upload the IP Phone s configure file Add new phone via webpage Click Add Phone...

Page 71: ...already in an active call Key as Send Configure the key as send you choose or disable it Auto redial Enable the auto redial for IP Phone Auto answer Configure if auto answer is allowed for IP phone P...

Page 72: ...tor s Guide www yeastar com Page 56 Figure 6 14 3 Memory key settings In this page we can configure the DSS keys of IP phone one by one Figure 6 15 4 Line keys settings We can configure the line key s...

Page 73: ...and display here we can click the MAC address of IP phone and input the corresponding information in the pop up window like figure 6 13 Figure 6 17 6 1 2 5 Upload a file Click Upload a file and choos...

Page 74: ...6 19 BRI Trunk Basic Rate Interface BRI 2B D 2B1D is an Integrated Services Digital Network ISDN configuration intended primarily for use in subscriber lines similar to those that have long been used...

Page 75: ...N BRI in TE mode and Point to Point BRI CPE PTMP ISDN BRI in TE mode and Point to multi Point BRI NET ISDN BRI in NET mode and Point to Point BRI NET PTMP ISDN BRI in NET mode and Point to multi Point...

Page 76: ...switches that require a dial plan parameter to be passed This option is ignored by most BRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged fro...

Page 77: ...you have set here will be added before the CID So you can know this is a national call before you answer it Local Prefix When there are Local calls coming in via this BRI trunk the Local Prefix you h...

Page 78: ...e world s public circuit switched telephone networks Figure 6 22 Click edit to configure more details Figure 6 23 Trunk Name A unique label used to identify this trunk when listed in outbound rules in...

Page 79: ...specified MyPBX will accept any regular sound silence pattern that repeats Busy Count times as a busy signal If you specify Busy Pattern then MyPBX will further check the length of the tone and silenc...

Page 80: ...GSM UMTS trunks are supported in MyPBX U100 U200 if you have got the GSM UMTS module and SIM cards installed One GSM UMTS trunks support only one SIM card for one concurrent call Figure 6 24 Click ed...

Page 81: ...e name and password for authorization when you have bought a trunk from provide with IP address only please choose service provider trunk Figure 6 26 6 2 2 1 VoIP Trunk In this page we can configure V...

Page 82: ...ng the VoIP protocol SIP Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc Ex yeastar Hostname IP Service provider s hostname or IP address...

Page 83: ...e used on this trunk Inbound calls are not counted against the maximum Set as 0 to specify no maximum Caller ID Specify the caller ID to use when making outbound calls over this trunk The caller ID se...

Page 84: ...aling means the caller ID displayed when dialing out before configure this please make sure the provider supports this feature Associated Extension The extension make call out via SIP Trunk will displ...

Page 85: ...aneous calls that can be used on this trunk Inbound calls are not counted against the maximum Set as 0 to specify no maximum Caller ID Specify the caller ID to use when making outbound calls over this...

Page 86: ...me A unique label would help to you identify this trunk Ex Provider2 Hostname IP Service provider s hostname or IP address Note 5060 is the standard port number used by SIP protocol 4569 is the standa...

Page 87: ...od is given by the SIP trunk provider The options are UDP default or TCP or TLS Qualify Send check alive packets to the sip provider DTMF mode Set default mode for sending DTMF of this trunk Default s...

Page 88: ...tgoing calls Note 1 The max number of outbound route is 64 2 If the dial patterns are the same in several routes MyPBX will choose the available routes from top to the last one 3 When you have created...

Page 89: ...nd route There are a number of dial pattern characters that have special meanings X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3...

Page 90: ...to the phone number before the call is placed For example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area c...

Page 91: ...Figure 6 33 2 Add new speed dial Source Number The speed dial number Destination Number The number you want to call E g The source number is 123 The destination number is 5503305 The prefix number is...

Page 92: ...l aims at Auto Attendant MyPBX will play an IVR recording and route the caller to the requested destination for example Welcome to XX company for sales press 1 for technical support press 2 for operat...

Page 93: ...this extension number to reach the IVR from internal extension Name A name for the IVR Prompt The prompt recording that will be played when this IVR is reached Repeat Count The number of times that t...

Page 94: ...he call to a DISA Connect to Queue Connect the call to a queue Connect to Faxes Connect the call to Faxes of extensions Dial by Name The callers can dial the name of an extension to connect to the cor...

Page 95: ...ntify this group in the group list Ring Group Number This option defines the numbered extension that can be dialed to reach this group Strategy This option sets the Ringing Strategy for this Group The...

Page 96: ...r When all members on this group fail to answer the call system will handle the call according to the selected destination 6 4 3 Queues Call Queues give users i e call centers an efficient means to ha...

Page 97: ...MyPBX U100 U200 Administrator s Guide www yeastar com Page 81 Figure 6 39 Queue Name A name for the Queue...

Page 98: ...until one answers LeastRecent Ring the Agent which was least recently called FewestCalls Ring the Agent with the fewest completed calls Random Ring a Random Agent RRmemory Round Robin with Memory Rem...

Page 99: ...ions Yes Callers are forced out of a queue when no agents are logged in No Callers will remain in a queue with no agents Join Empty This option controls whether callers can join a call queue that has...

Page 100: ...ve way to hold meetings Conference agents can dial to access to the settings options and the admin can kick the last user out and can lock the conference room Extension This is the number dialed to re...

Page 101: ...ic to destination extensions during office hours or outside office hours Figure 6 42 There is a default inbound route for all the trunks and set IVR as the destination you can edit it or create a new...

Page 102: ...nbound route Ex pstnin etc DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info You can also use pattern m...

Page 103: ...he DID number Caller ID Number Define the Caller ID Number to be matched on incoming calls Leave this field blank to match any or no DID info You can also use a pattern match e g 2 345 X to match a ra...

Page 104: ...ess Days Office Hours Select one defined business days office hours Office Hours Destination Configure where to route the incoming calls during office hours End Calls Route the incoming calls to end c...

Page 105: ...here the calls will be routed during Holidays Holiday Select which defined Holiday to use When a time is defined in both Business Days and Holidays it will be treated as Holidays Destination Configure...

Page 106: ...on s voicemail as an attachment Note If you receive faxes with custom Email address the SMTP settings of Voicemail Settings should be configured successfully in advance If you receive faxes with E mai...

Page 107: ...o play it directly to confirm if it s a valid one you can also download it and save it as an backup Figure 6 44 1 Record new Prompt Figure 6 45 The administrator can use this screen to record custom p...

Page 108: ...t be larger than 1 8 MB and the file must be WAV format GSM 6 10 8 kHz Mono 1 Kb s Alaw Ulaw 8 kHz Mono 1 Kb s PCM 8 kHz Mono 16 Kb s 6 5 2 Music on Hold Prompts In this page we can upload the music o...

Page 109: ...opriate language you need MyPBX can support American English Australian English Chinese Dutch French Canadian French German Greek Hungarian Italian Polish Portuguese Brazilian Portuguese Russian Spani...

Page 110: ...e are some general settings of MyPBX Figure 6 50 1 General Ring Timeout Number of seconds to ring a device before handling the call as per the extension s Follow Me settings Default value is 30s MAX c...

Page 111: ...the name of ring group queue IVR for example 5503302 ringgroup_default Note To display IVR s name please press the key instead of the extension number directly Attended Transfer CallerID When transfe...

Page 112: ...number is busy Dial Failure Prompt Configure the prompt when dial failed due to conjunction no available channel 2 Extension Preferences User Extensions The default value is 500 to 616 Ring Group Ext...

Page 113: ...l setting is Enable Office Timing By dialing 82 82 is default on an extension will force the office time to take effect for the device whatever the general setting is Disable Office closed timing By d...

Page 114: ...an check their Voicemail by dialing 2 on their phone 2 is default setting Voicemail for Extension Users can leave a voicemail to other extensions by dialing on their phone or the incoming call could b...

Page 115: ...5501 Normal Spy In this mode you can only listen to the extension being spied for example you can dial 90501 to monitor extension 501 Whisper Spy In this mode you can listen whisper to the extension b...

Page 116: ...forward by calling 071 on their phone 071 is default setting Enable Forward When Busy Users may enable busy forward by dialing 72 on their phone 72 is default setting Disable Forward When Busy Users m...

Page 117: ...b Users may disable do not disturb by calling 075 on their phone 075 is default setting 6 6 4 Voicemail Settings In this page we can configure some settings for voicemail feature including general voi...

Page 118: ...ed is Unavailable Skip greeting Do not play a greeting Play Unavailable greeting play the extension Unavailable greeting Leave a Message Prompt Greeting played to ask the caller to dial 5 to leave a m...

Page 119: ...or hostname of an SMTP server that the MyPBX will connect to in order to send voicemail messages via email i e mail yourcompany com Port SMTP Port the default value is 25 Use SSL TLS to send secure m...

Page 120: ...ault is 5060 TLS Port Port use for sip registrations Default is 5061 TLS Verify Server When using MyPBX as a TLS client whether or not to verify server s certificate It is No by default TLS Verify Cli...

Page 121: ...ion Time Default Incoming Outgoing Registration Time Default duration in seconds of incoming outgoing registration Register Attempts The number of SIP REGISTER messages to send to a SIP Registrar befo...

Page 122: ...ddress the type of NAT they are behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between the client and the VOI...

Page 123: ...ase refer to RFC1918 for more information NAT Mode Global NAT configuration for the system the options for this setting are as follows Yes Use NAT Ignore address information in the SIP SDP headers and...

Page 124: ...ed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Inter...

Page 125: ...is not needed Remote Party ID Whether send Remote Party ID on SIP header Default no Allow Guest Whether allow anonymous registration extension Default no This option is used to avoid some anonymous ca...

Page 126: ...h with this option you can control which codec to be used Min Registration Time Minimum duration in seconds of a IAX2 registration Default is 60 seconds Max Registration Time Maximum duration in secon...

Page 127: ...ative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present in most other codecs G 726 A PSTN codec used worl...

Page 128: ...yPBX to cut off the call then MyPBX will call A with this number When A picks up the call A can dial the number he wants to call MyPBX will call the number with its outbound route Note 1 If you d like...

Page 129: ...les Strip digits from front Define how many digits will be stripped from the call in number before the callback is placed For example when you call from number 123456789 into MyPBX the caller ID is 01...

Page 130: ...configured here all the calls via this trunk will show the DNIS instead of the original caller ID 6 7 6 DISA DISA Direct Inward System Access allows someone calling in from outside the telephone switc...

Page 131: ...ging up the call if the user has dialed an incomplete or invalid number Default is 10 seconds Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extensio...

Page 132: ...1 Options Access Code Dial this code to access PIN Prompt for Entry Prompt caller enter the PIN Number Prompt for Entry Failure Prompt the caller when an invalid PIN is entered Figure 6 70 2 PIN User...

Page 133: ...N per line Outbound Route PIN User can use those outbound route to make call out 6 7 8 Paging Groups Paging is used to make an announcement over the speakerphone to a phone or group of phones Targeted...

Page 134: ...h this group Duplex Paging is typically one way for announcements only Checking this will make paging duplex allowing all users in the group to talk and be heard by all 2 External paging group In this...

Page 135: ...UMTS trunks receive small messages MyPBX will send the text of this message to the email addresses listed on the Email List You can add email addresses to the Email List Figure 6 75 2 Enable Email to...

Page 136: ...6 77 Note 1 If you want to use SMS to Email please configure POP3 setting 2 If you configure the POP3 setting MyPBX will download emails from the mail server regularly Once downloaded the emails will...

Page 137: ...ould upload certificates first Figure 6 78 Trusted Certificate This certificate is a CA certificate When selecting TLS Verify Client as Yes you should upload a CA The relevant IP phone should also hav...

Page 138: ...em log for debugging 7 1 Call Logs The call Log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data b...

Page 139: ...he history of web operations up to 2 log files Enable Debug Log Save debug information up to 2 log files Packets Capture Tool This feature always used to capture packets for technician Integrate packe...

Page 140: ...0 U200 can record all the calls automatically and store the recording in USB device For more details about call recording please refer to Appendix J 8 2 MyPBX Client MyPBX Client is an application coo...

Page 141: ...ly easy for enterprise to monitor charges spot misuse and enhance efficiency With Billing System call accounting are just clicks away Note If Billing System is enabled DISA and Callback functions woul...

Page 142: ...MyPBX U100 U200 Administrator s Guide www yeastar com Page 126 9 Logout Click to log out safely...

Page 143: ...u will get only IP address for authorization Analog Trunk FXO ports of MyPBX connected to a local PSTN GSM UMTS Trunk GSM UMTS ports of MyPBX connected to GSM UMTS Network BRI Trunk BRI ports of MyPBX...

Page 144: ...erfaces allow you to connect your PBX to real analog phone lines Sample Routing via VoIP Trunk Let s configure all inside extensions to dial 0 through the VoIP Trunk 1 Add VoIP service provider Before...

Page 145: ...nd Route of VOIP_OUT all phone numbers starting with 0 will have their first digit stripped off digit 0 and will be sent to the SIP Trunk Figure 10 3 Now that we have added two outbound dialing rules...

Page 146: ...all to route to the IVR In the IVR itself let s configure digit 0 to route the call to extension 300 and digit 1 to route the call to ringgroup 1 Add IVR To add a new IVR go to IVR Create New IVR Figu...

Page 147: ...MyPBX U100 U200 Administrator s Guide www yeastar com Page 131 Figure 10 5...

Page 148: ...through this IP d Put the SIP extensions info on the T28 IP phones Display Name 501 User Name 501 Register Name 501 Password 501 SIP Server 192 168 5 150 Use the same method register another T28 to o...

Page 149: ...ed machine Once that has been set up please follow the steps below Step 1 Add a new folder rename it and set this new folder s share Properties according to Figure B 1 Figure B 1 Set up share Properti...

Page 150: ...ername The user name used to log into the network share Leave this blank if it is not required Net Disk Share Password The password used to log into the network share Leave this blank if it is not req...

Page 151: ...t SIP port and port 10001 10200 default RTP port range as UDP ports Next log in MyPBX WebGUI go to PBX Advanced Settings SIP Settings NAT External IP Address your router s public IP address External H...

Page 152: ...ing 2 If MyPBX has a public IP i e is connected directly to your internet service provider the network settings should be configured according to Figure C 3 Figure C 3 Now MyPBX has been configured as...

Page 153: ...137 APPENDIX D How to Use Auto Provision Step1 Disable DHCP Server on your local network E g Disable DHCP Server on Linksys Router Figure D 1 Step2 Enable DHCP Server on MyPBX Login MyPBX web interfac...

Page 154: ...1 Login MyPBX web interface PBX Extensions Phone Provisioning Add Phone Figure D 3 2 Fill in the phone detail message on the pop up windows Input IP Phone s MAC address configure Name Call waiting Lin...

Page 155: ...on the power and connect the network cable to IP Phone Remark The factory default setting of DHCP for IP Phone is enable so you can skip this step to step 5 If the DHCP is disable please follow below...

Page 156: ...MyPBX U100 U200 Administrator s Guide www yeastar com Page 140 Figure D 5 Step5 Finish...

Page 157: ...nd the Distinctive Ring Tone section For each custom ring tone enter the Internal Ringer Text can be digits or text to trigger the ring tone For example you may enter Family e g Yealink s IP phone Fig...

Page 158: ...MyPBX U100 U200 Administrator s Guide www yeastar com Page 142 FigureE 2 Step3 Finish...

Page 159: ...the formats to the subject of the email Example 1 Send message with no PIN code and default GSM UMTS port Format phonenumber If the subject is 12345678 the text of this email Welcome to Yeastar will b...

Page 160: ...will be sent to number 12345678 through the first available GSM UMTS trunk 987 is the pin code set by administrator Figure F 3 4 Send message with PIN code and specified GSM UMTS port Format 500 pinc...

Page 161: ...allocates a range of telephone numbers to this line or group of lines and forwards all calls to such numbers via the trunk MyPBX support DID you can configure DID in inbound route Related settings DI...

Page 162: ...the extension for DID number this field only valid when use E1 trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number mu...

Page 163: ...is example Step2 You set the Extension 6001 6099 in this example The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099 num...

Page 164: ...MyPBX U100 U200 Administrator s Guide www yeastar com Page 148 Figure G 3...

Page 165: ...ressing the BLF key on the IP Phone Follow the steps to do the configuration with your Yealink phone 1 We want to choose pstn1 or pstn2 to call out Figure H 1 2 Configure the IP Phone Figure H 2 Test...

Page 166: ...PBX is adequate to enable the system to run safely and stably This guide will introduce the highest defense level in MyPBX and we strongly recommend that you configure firewall and other security opti...

Page 167: ...em System Preferences Change Password Figure I 2 2 Disable SSH on LAN Settings Page 2 1 Disable SSH Select LAN Settings Enable SSH If external debugging isn t required please select No Figure I 3 2 2...

Page 168: ...100 U200 Administrator s Guide www yeastar com Page 152 Figure I 4 2 The default username is root and the default password is ys123456 Figure I 5 3 Use command passwd to change the root s password Fig...

Page 169: ...w yeastar com Page 153 3 Security Configuration for Extensions 3 1 Change the default SIP Port PBX Basic settings SIP Settings General UDP Port Figure I 7 3 2 Disable guest calls PBX Basic settings SI...

Page 170: ...PBX Extensions FXS VoIP Extensions VoIP Extensions General VoIP Settings Figure I 9 3 4 Set a robust password and enable IP restriction for extensions 1 Set a new extension password at a higher secur...

Page 171: ...ons on backup and restore page before you go ahead In the case that you lock the device you can reset to factory default and restore the previous configurations The example rules below work with MyPBX...

Page 172: ...gurations could be as below Name LocalNetwork Protocol BOTH Port 1 65535 IP 192 168 5 0 255 255 255 0 Action Accept Figure I 13 Step 3 Create common rules to accept remote extensions or remote adminis...

Page 173: ...igure auto blacklist rules Auto blacklist rules the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceeds the rule you configured Add two auto bl...

Page 174: ...no VoIP trunk this rule is not required And if the RTP IP address of VoIP trunk and Registration IP address of the VoIP trunk are different we need to create a rule to accept the RTP IP address too A...

Page 175: ...t For example if the remote access IP is 110 5 14 6 and the port is 80 the configuration could be as below Name RemoteHTTP Protocol TCP Port 80 80 IP 110 5 14 6 255 255 255 255 Action Accept Figure I...

Page 176: ...I 20 Step 8 Add other firewall rules by yourself For example if you are using features related to email you should add the firewall rules for the SMTP server and POP3 server Step 9 Enable Drop all If...

Page 177: ...s Guide www yeastar com Page 161 Step 10 The Configuration of firewall settings is completed See the figures below Figure I 22 Figure I 23 Step 11 Define the authorized data transmitting rate and drop...

Page 178: ...defined But as soon as the transmitting beyond the define rate the IP will be added into blacklist automatically This is useful for remote extension who is using dynamic IP address Remove all the IP b...

Page 179: ...the IP to auto IP Blacklist and notify the user if it match the protection rule Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be a...

Page 180: ...notify the user Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be as below Phone Notification Settings Phone Notification Yes Number...

Page 181: ...MyPBX U100 U200 Administrator s Guide www yeastar com Page 165 Figure I 27...

Page 182: ...he call recording function by entering a license key in WEB GUI 1 Activate Call Recording Note For usage of call recording on U100 U200 please purchase activation code from your equipment provider Cal...

Page 183: ...web browser input the IP address of the MyPBX server Login the system with the monitor account User Name monitor Password password Figure J 3 3 USB Devices 1 USB Device information In this page we ca...

Page 184: ...the system will automatically delete the old recordings in a chronological manner until the used space is smaller than 85 2 Every second of a call recording uses about 8 KB space The following shows...

Page 185: ...ensions will be recorded Figure J 5 5 Record Logs Start Search You are able to search the record by Start Date to End Date Extension Trunk Duration and Communication Type The Record List You can choos...

Page 186: ...wed on the network Figure J 7 For WIN 7 Vista user please modify the registry before checking the shared file Step1 Start Run regedit Step2 Modify the value of HKEY_LOCAL_MACHINE SYSTEM CurrentControl...

Page 187: ...MyPBX U100 U200 Administrator s Guide www yeastar com Page 171 Figure J 8 Figure J 9...

Page 188: ...der the network users may not be able to check the shared files then Please ask the network user to try step1 Start Run cmd step2 net use del the is a space behind step3 Visit the device again with ne...

Page 189: ...MyPBX U100 U200 Extension User s Guide Yeastar Technology Co Ltd www yeastar com 1 9 MyPBX U100 U200 Extension User s Guide Version V1 1 Yeastar Technology Co Ltd Date 9th Aug 2013...

Page 190: ...TION 3 1 MYPBX USER WEB INTERFACE 3 1 1 LOGIN 3 1 2 CALL SETTINGS 4 1 2 1 Follow Me Settings 4 1 2 2 Call Waiting 5 1 2 3 Do not Disturb DND 5 1 2 4 Ring Out 5 1 2 5 Mobility Extension Number 5 1 3 VO...

Page 191: ...ngs such as enable disable voicemail service set a voicemail password and enable disable send the voicemail to an email address as an attachment service how to manage the extension s voicemail and cal...

Page 192: ...itionally forwarded to a Transfer To choose voicemail the incoming call will be unconditionally forwarded to voicemail b Transfer To choose Number the incoming call will be unconditionally forwarded t...

Page 193: ...er the incoming call will be forwarded to other extension PSTN or mobile phone number when the callee is busy Note When saving the When Busy Follow Me configuration the Ring Group and Call Queue servi...

Page 194: ...Ltd www yeastar com 6 9 number is set as the mobility extension number once it calls MyPBX the cell phone would have all authority of extensions In this way the user is able to check the voicemail ca...

Page 195: ...sword Enter the new password retype it and click save Email Address Enter the email address where the voicemail or fax would be sent to as an attachment Enable Voicemail Check the box to enable the vo...

Page 196: ...MyPBX U100 U200 Extension User s Guide Yeastar Technology Co Ltd www yeastar com 8 9 Figure 1 4...

Page 197: ...ing to delete and click Delete then the selected email would be deleted Download the recording Select the recording to download and click download Figure 1 5 2 CONCLUSION This User s Guide only explai...

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