background image

 

 

Content 

 

BH72 Series FAQ ....................................................................................... 1 
Pairing and Connecting .............................................................................. 1 

1.  How to enable the Bluetooth pairing mode of BH72 headset? How 

long does it take? ............................................................................. 1 

2.  What is the connection distance of BH72 Bluetooth headset? ......... 1 
3.  Does the BH72 headset have a Bluetooth dongle? ......................... 1 
4.  How BH72 works with BT51 Bluetooth dongle? ............................... 1 
5.  How many Bluetooth connections can the BH72 headset support? 

What Bluetooth devices can be connected to BH72 headset? ........ 2 

6.  What is the Bluetooth version supported by BH72 headset? Can the 

BH72 Bluetooth headset be used with other devices with older 
Bluetooth versions? ......................................................................... 3 

7. Can I use the USB-A and USB-C cable to connect the BH72 headset? 

 ......................................................................................................... 3 

8.  Can the BH72 series of headsets be used with smartphone and touch 

panel? .............................................................................................. 3 

9.  Can the BH72 headset series work  with an iPhone and Android 

phone simultaneously? .................................................................... 3 

10. How to clear the previous connection device information? .............. 4 
11. Can the headset reconnect to the device if it returns to the Bluetooth 

range after it exceeds the range? .................................................... 4 

Call Control and Music Control ................................................................... 4 

12. Why no sound is played out when talking and playing music after the 

headset is connected to the computer? ........................................... 4 

13. Why is the voice low or unclear when I talk by the headset? ........... 4 
14. Why can't the other person hear the sound while answering the 

phone? ............................................................................................. 5 

15. How to keep the first call when answering the first call and then 

answer/reject the second call? ......................................................... 5 

16. Can I transfer media music to the headset? ..................................... 5 
17. How to adjust the volume and the order of the songs while playing 

Summary of Contents for BH72

Page 1: ...8 Can the BH72 series of headsets be used with smartphone and touch panel 3 9 Can the BH72 headset series work with an iPhone and Android phone simultaneously 3 10 How to clear the previous connection...

Page 2: ...eadset 7 25 What is the power of the wireless charging cradle 7 26 How long does it take for the BH72 headset to use wireless charging and USB charging respectively 8 27 How long are the battery life...

Page 3: ...ically turn off the Bluetooth pairing mode 2 What is the connection distance of BH72 Bluetooth headset It can reach 30 m 100 ft 3 Does the BH72 headset have a Bluetooth dongle The BH72 headset comes w...

Page 4: ...click refresh in the list of Pairable devices List select the Bluetooth name of the headset and click Start pairing 3 Check whether the pairing is successful in the Paired devices 5 How many Bluetooth...

Page 5: ...ree Profile HFP 1 5 or other Bluetooth devices with higher Bluetooth version such as smartphone touch panel and IP phone 7 Can I use the USB A and USB C cable to connect the BH72 headset You can only...

Page 6: ...r it exceeds the range Yes If you exceed the range within 5 minutes the headset will actively try to reconnect to the Bluetooth device when you return to the range If you remain out of range for 5 min...

Page 7: ...to unmute If the headset is still muted when you pressed the mute key you can check the status of the microphone boom arm first 15 How to keep the first call when answering the first call and then ans...

Page 8: ...from Google Play for Android devices or download it from the App Store for iOS devices 19 Do I need to turn on phone rights to install the Yealink Connect APP Yes If you want to use some features wit...

Page 9: ...alink USB Connect software Please make sure that the BT51 is connected to your PC successfully and the headset is turned on 23 How to upgrade the BH72 headset version You can update the headset versio...

Page 10: ...e headset is disconnected it automatically enters the sleep mode if you do not use the device for 5 minutes When the headset enters pairing mode it will automatically enter the sleep mode if you do no...

Page 11: ...th bit of regular soap and water making sure to dry the excess liquid to prevent the cloth from dripping Use only soap and water do not use a strong cleaner b Gently wipe the headset to make sure ther...

Reviews: