Xerox 3210 - workcentre b/w laser User Manual Download

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Summary of Contents for 3210 - workcentre b/w laser

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Page 2: ...ed 27 Restoring the network configuration 27 Printing a network configuration page 27 Using SetIP program 28 Installing the software 29 Machine s basic settings 29 Altitude adjustment 29 Changing the display language 29 Setting the date and time 29 Changing the clock mode 30 Changing the default mode 30 Setting sounds 30 Entering characters using the number keypad 31 Using the save modes 31 Settin...

Page 3: ...SB connections 43 Scanning using a network connection 43 Preparing for network scanning 44 Scanning to a network client 44 Scanning to Email 45 Changing the settings for each scan job 45 Changing the default scan settings 45 Setting up Address Book 45 Registering speed email numbers 45 Configuring group email numbers 45 Using Address Book entries 46 Searching Address Book for an entry 46 Printing ...

Page 4: ...ry device 58 Scanning 59 Customizing Scan to USB 59 Printing from a USB memory device 59 To print a document from a USB memory device 59 Backing up data 59 Backing up data 59 Restoring data 60 Managing USB memory 60 Deleting an image file 60 Formatting a USB memory device 60 Viewing the USB memory status MAINTENANCE 61 61 Printing reports 61 Printing a report 62 Clearing memory 62 Firmware update ...

Page 5: ... Printing quality problems 78 Copying problems 79 Scanning problems 80 Network Scan problems 80 Fax problems 81 Common PostScript problems WorkCentre 3220 only 81 Common Windows problems 81 Common Linux problems 82 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 83 83 Supplies 83 Accessories 83 How to purchase INSTALLING ACCESSORIES 84 84 Precautions to take when installing accessories...

Page 6: ...Contents_5 contents GLOSSARY 89 INDEX 93 ...

Page 7: ... substantially reducing power consumption when not in use To save paper you can print on both sides of the paper double sided printing See Software section Expand your machine s capacity Your machine has an extra memory slot to expand their memory Page 83 Zoran IPS Emulation compatible with PostScript 3 PS enables PS printing Print in various environments You can print with Windows 2000 and Window...

Page 8: ... conventions of this guide FEATURES WorkCentre 3210 WorkCentre 3220 USB 2 0 USB Memory Interface ADF Automatic Document Feeder Network Interface Enthernet 10 100 Base TX wired LAN Automatic Duplexing 2 sided printing FAX Scan to email PostScript driver CONVENTION DESCRIPTION EXAMPLE Bold Used for texts on the display or actual prints on the machine Start Note Used to provide additional information...

Page 9: ...rmation for maintaining your machine troubleshooting and installing accessories This user s guide also contains a Software section to provide you with information on how to print documents with your machine in various operating systems and how to use the included software utilities Printer Driver Help Provides you with help information on printer driver properties and instructions for setting up t...

Page 10: ...d on electromechanical equipment 3 Use supplies and cleaning materials only as directed in the Operator section of this manual 4 Do not remove covers or guards that are fastened with screws There are no parts behind these covers that you can maintain or service Operational Safety Information Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements These in...

Page 11: ...l outlet If you are not sure whether or not an outlet is correctly grounded consult an electrician 5 Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal 6 Do not place this equipment where people might step or trip on the power cable 7 Do not place objects on the power cable 8 Do not override or disable electrical or mechanical inter...

Page 12: ... standards for laser product set by government national and international agencies as a Class 1 laser product It does not emit hazardous light as the beam is totally enclosed during all phases of customer operation and maintenance Ozone Safety Information This product will produce ozone during normal operation The ozone produced is heavier than air and is dependent on copy volume Providing the cor...

Page 13: ...ion FCC Notices For The USA NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance wit...

Page 14: ...een issued under any Act of Congress Adjusted compensation Certificates for veterans of the World Wars Obligations or Securities of any foreign government bank or corporation Copyrighted material unless permission of the copyright owner has been obtained or the copying falls within the fair use or library reproduction provisions of the copyright law Further information of these provisions may be o...

Page 15: ...REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this Xerox equipment causes harm to the telephone network the Telephone Company will notify you in advance that temporary discontinuance of service may be requi...

Page 16: ...her loop disconnect pulse or DTMF tone signaling it is recommended that it is set to use DTMF signaling DTMF signaling provides reliable and faster call setup Modification connection to external control software or to external control apparatus not authorized by Xerox will invalidate its certification OpenSSL License Copyright c 1998 2001 The OpenSSL Project All rights reserved Redistribution and ...

Page 17: ...distributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must displ...

Page 18: ...ot dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal author...

Page 19: ...you are managing the disposal of your Xerox product please note that the product may contain lead Perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local aut...

Page 20: ... guides 9 Document output tray 2 ADF cover 10 USB memory port 3 Control panel 11 Paper level indicator 4 Output support 12 Optional tray 2 5 Front cover 13 Print cartridge 6 Manual tray 14 Manual tray paper width guides 7 Tray 1 15 Scanner lid 8 Document input tray 16 Scanner glass 1 Telephone line socket 6 Handle 2 Extension telephone socket EXT 7 Control board cover 3 USB port 8 Rear cover 4 Net...

Page 21: ... Confirms the selection on the screen 11 Back Sends you back to the upper menu level 12 Number keypad Dials a number or enters alphanumeric characters See page 30 13 Address Book Allows you to store frequently used fax numbers in memory or search for stored fax numbers or email addresses 14 Redial Pause In ready mode redials the last number or in Edit mode inserts a pause into a fax number 15 On H...

Page 22: ...em referring to Understanding display messages on page 73 The print cartridge is low Order a new print cartridge see Ordering supplies and accessories on page 83 You can temporarily improve print quality by redistributing the toner See Replacing the print cartridge on page 65 On A problem has occurred such as a paper jam cover opened or no paper in the tray so that the machine cannot continue the ...

Page 23: ...ange Default Copies Copy Collation Reduce Enlarge Darkness Original Type Scan Feature USB Feature Scan Size Original Type Resolution Scan Color Scan Format E mail Feature Scan Size Original Type Resolution Scan Color Scan Setup Change Default USB Default E mail Default System Setup Continued Report All Report Configuration Phone Book Address Book Send Report Sent Report RCV Report Fax RCV Report S...

Page 24: ...r the machine s status and alerts you when an error occurs during printing SetIP Use this program to set your machine s TCP IP addresses You can only use IPv4 setting for SetIP Linux Printer driver Use this driver to take full advantage of your printer s features Postscript Printer Description PPD file Use this file to run your machine from a Linux computer and print documents WorkCentre 3220 only...

Page 25: ...WINDOWS LINUX MACINTOSH Toner save O O O Machine print quality option O O O Poster printing X X X Multiple pages per sheet N up O O 2 4 O Fit to page printing O X O Scale printing O X O Different source for first page X X O Watermark X X X Overlay X X X Duplex O O O ...

Page 26: ...cline greater than 2 mm 0 08 inch Otherwise printing quality may be affected 2 Unpack the machine and check all the enclosed items 3 Remove the tape holding the machine tightly 4 Install the print cartridge 5 Load paper See Loading paper on page 37 6 Make sure that all the cables are connected to the machine 7 Turn the machine on SYSTEM REQUIREMENTS Before you begin ensure that your system meets t...

Page 27: ...us network environments Customize e mail settings and set up Address Book for scanning to email Customize printer copy and fax settings SetIP Utility program allowing you to select a network interface and manually configure the IP addresses for use with the TCP IP protocol See the Software section You can only use IPv4 setting for SetIP Via the control panel You can set up the following basic netw...

Page 28: ...2 Press OK to access the menu 3 Press the left right arrow until Clear Setting appears and press OK 4 Press OK when Yes appears to restore the network configuration 5 Power the machine off and back on Printing a network configuration page The Network Configuration page shows how the network interface card on your machine is configured 1 Press Menu on the control panel until you see Network on the ...

Page 29: ...ue in the User Account Control window 3 Click Install Software 4 Select Typical installation for a network printer and then click Next 5 The list of machines available on the network appears Select the printer you want to install from the list and then click Next If you do not see your machine on the list click Update to refresh the list or select Add TCP IP Port to add your machine to the network...

Page 30: ...te Time appears and press OK 4 Enter the correct time and date using the number keypad Month 01 to 12 Day 01 to 31 Year requires four digits Hour 01 to 12 12 hour mode 00 to 23 24 hour mode Minute 00 to 59 You can also use the left right arrow to move the cursor under the digit you want to correct and enter a new number 5 To select AM or PM for 12 hour format press the or button or any number butt...

Page 31: ...ious tasks you may need to enter names and numbers For example when you set up your machine you enter your name or your company s name and the fax number When you store fax numbers or email addresses in memory you may also enter the corresponding names Entering alphanumeric characters 1 When you are prompted to enter a letter locate the button labeled with the character you want Press the button u...

Page 32: ...active before it must print The machine handles incoming data as a single job if it comes in within the specified time When an error occurs while processing data from the computer and the data flow stops the machine waits the specified time and then cancels printing if data flow does not resume 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press OK when M...

Page 33: ...DF you can load up to 50 sheets of paper 75 g m2 20 lb bond for one job When you use the ADF Do not load paper smaller than 142 x 148 mm 5 6 x 5 8 inches or larger than 216 x 356 mm 8 5 x 14 inches Do not attempt to load the following types of paper carbon paper or carbon backed paper coated paper onion skin or thin paper wrinkled or creased paper curled or rolled paper torn paper Remove all stapl...

Page 34: ... the following The type size and weight of the print media for your machine are described later in this section Desired outcome The print media you choose should be appropriate for your project Brightness Some print media are whiter than others and produce sharper more vibrant images Surface smoothness The smoothness of the print media affects how crisp the printing looks on the paper Dust on the ...

Page 35: ...onarch 98 x 191 mm 3 87 x 7 5 inches 75 to 90 g m2 20 to 24 lb bond 1 sheet in the manual tray Envelope No 10 105 x 241 mm 4 12 x 9 5 inches Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x 229 mm 6 37 x 9 01 inches Envelope C6 114 x 162 mm 4 48 x 6 38 inches Transparency Letter A4 Refer to the Plain paper section 138 to 146 g m2 1 sheet in the manual tray Labels Letter Legal US Folio...

Page 36: ...nes for special print media MODE SIZE SOURCE Copy mode Letter A4 Legal Oficio US Folio Executive JIS B5 A5 A6 tray 1 optional tray 2 manual tray Print mode All sizes supported by the machine tray 1 optional tray 2 manual tray Fax mode Letter A4 Legal tray 1 optional tray 2 Duplex printinga a 75 to 90 g m2 20 24 lb bond only Letter A4 Legal US Folio Oficio tray 1 optional tray 2 manual tray MEDIA T...

Page 37: ...bles or other indications of separation Make sure that there is no exposed adhesive material between labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine components Do not run a sheet of labels through the machine more than once The adhesive backing is designed for only a single pass through the machine Do no...

Page 38: ...n the tray To prevent paper jams do not add paper when there is still paper in the tray This also applies to other types of print media Print media should be loaded face up with the side you want to print and the top edge going into the tray first Place print materials in the center of the tray Always load only the specified print media to avoid paper jams and print quality problems See Selecting ...

Page 39: ...printing you need to select the paper size and type in the application program you use on your PC 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press the left right arrow until Paper Setup appears and press OK 3 Press OK when Paper Size appears 4 Press the left right arrow until the paper tray you want appears and press OK 5 Press the left right arrow unt...

Page 40: ...splay and press OK 3 Press the left right arrow until the setup option you want appears and press OK 4 Press the left right arrow until the setting you want appears and press OK 5 Repeat steps 3 through 4 as needed 6 Press Stop Clear to return to ready mode Darkness If you have an original containing faint markings or dark images you can adjust the brightness to make a copy that is easier to read ...

Page 41: ... Start appears on the display 4 Press Start Your machine begins scanning the front side and shows Place Back Side and Press Start 5 Turn the original over and place it on the scanner glass where arrows indicate as shown Then close the scanner lid 6 Press Start to begin copying USING SPECIAL COPY FEATURES You can use the following copy features Collation You can set the machine to sort the copy job...

Page 42: ...m the original document on a single page The number of images is automatically determined by the original image and paper size This copy feature is available only when you place originals on the scanner glass Unload the paper in ADF 1 Press Copy 2 Place a single original face down on the scanner glass For details about loading an original see page 32 3 Press Menu until Copy Feature appears on the ...

Page 43: ...ike a book 5 Press OK to save your selection SETTING COPY TIMEOUT You can set the time the machine waits before it restores the default copy settings if you do not start copying after changing them on the control panel 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press OK when Machine Setup appears 3 Press the left right arrow until Timeout appears and p...

Page 44: ...down on the scanner glass For details about loading an original see page 32 3 Press Scan Email Ready to Scan appears on the top line of the display 4 Press the left right arrow until Scan to Appl appears on the bottom line of the display and press OK 5 Press the left right arrow until the application program you want appears then press OK Default setting is My Documents 6 To scan from the default ...

Page 45: ...can Email 4 Press the left right arrow until Network Scan appears on the bottom line of the display and press OK 5 Enter the ID you have set in the Xerox Network Scan Manager window and press OK 6 Enter the PIN you have set in the Xerox Network Scan Manager window and press OK 7 If the scan destination is folder type press the left right arrow until the scan setting option you want appears and pre...

Page 46: ... OK 5 Press the left right arrow until the scan setting option you want appears and press OK 6 Press the left right arrow until the desired status appears and press OK 7 Repeat steps 5 and 6 to change other settings 8 To change the default settings for other scan types press Back and repeat from step 4 9 Press Stop Clear to return to ready mode SETTING UP ADDRESS BOOK You can set up Address Book w...

Page 47: ...1 If necessary press Scan Email 2 Press Address Book until Search Send appears on the bottom line of the display and press OK 3 Press the left right arrow until the number category you want appears and press OK 4 Press the left right arrow until ID appears and press OK 5 Enter the first few letters of the name you want and press OK 6 Press the left right arrow until the name you want appears and p...

Page 48: ...ing in a print queue or print spooler such as the printer group in Windows delete the job as follows 1 Click the Windows Start menu 2 For Windows 2000 select Settings and then Printers For Windows XP 2003 select Printers and Faxes For Windows Vista select Control Panel Hardware and Sound Printers 3 Double click the Xerox WorkCentre 3210 or WorkCentre 3220 icon Or Xerox WorkCentre 3220 PS 4 From th...

Page 49: ...rrow until the option you want appears and press OK 5 Press Stop Clear to return to ready mode Recommended resolution settings for different original document types are described in the table below We recommend you to use traditional analog phone services PSTN public switched telephone network when connecting telephone lines to use Fax If you use other Internet services DSL ISDN VolP you can impro...

Page 50: ...ar the message and try to send the fax again You can set your machine to print a confirmation report automatically each time sending a fax is completed For further details see page 55 Automatic redialing When the number you have dialed is busy or there is no answer when you send a fax the machine automatically redials the number every three minutes up to seven times according to the factory defaul...

Page 51: ...h number someone is calling in on to properly answer the phone Using the Distinctive Ring Pattern Detection DRPD feature your fax machine can learn the ring pattern you designate to be answered by the fax machine Unless you change it this ringing pattern will continue to be recognized and answered as a fax call and all other ringing patterns will be forwarded to the extension telephone or answerin...

Page 52: ... originals are automatically erased from memory You cannot send a color fax using this feature 1 Press Fax 2 Load originals face up into the ADF or place a single original face down on the scanner glass For details about loading an original see page 32 3 Adjust the document resolution and darkness to suit your fax needs See page 48 4 Press Menu until Fax Feature appears on the bottom line of the d...

Page 53: ...enu until Fax Feature appears on the bottom line of the display and press OK 5 Press the left right arrow until Priority Send appears and press OK 6 Enter the number of the receiving machine You can use speed buttons speed dial numbers or group dial numbers For details see page 56 7 Press OK to confirm the number 8 Enter the job name you want and press OK The original is scanned into memory before...

Page 54: ...rward appears and press OK 6 Press the left right arrow until Forward appears and press OK To set the machine to print out a fax when fax forwarding has been completed select Forward Print 7 Enter your email address and press OK 8 Enter the email address to which faxes are to be sent and press OK 9 Press Stop Clear to return to ready mode Subsequent sent faxes will be forwarded to the specified em...

Page 55: ...rrow until the menu item you want appears and press OK 5 Press the left right arrow until the desired status appears or enter the value for the option you have selected and press OK 6 If necessary repeat steps 4 through 5 7 Press Stop Clear to return to ready mode Sending options Remove a selected phone entry Add a new Phone entry OPTION DESCRIPTION Redial Times You can specify the number of redia...

Page 56: ...ll Stamp RCV Name This option allows the machine to automatically print the page number and the date and time of reception at the bottom of each page of a received fax RCV Start Code This code allows you to initiate fax reception from an extension phone plugged into the EXT socket on the back of the machine If you pick up the extension phone and hear fax tones enter the code It is preset to 9 at t...

Page 57: ...press the first digit button s and then hold down the last digit button You can also search through memory for an entry by pressing Address Book See page 57 Group dial numbers If you frequently send the same document to several destinations you can group these destinations and set them under a group dial number You can then use a group dial number to send a document to all of the destinations with...

Page 58: ... Enter the first few letters of the name you want and press OK 6 Press the left right arrow until the name you want appears and press OK Deleting a Address Book entry You can delete entries in Address Book one by one 1 Press Address Book until Delete appears on the bottom line of the display and press OK 2 Press the left right arrow until the number category you want appears and press OK 3 Press t...

Page 59: ...ur dealer You must use only an authorized USB memory device with an A plug type connector Use only a metal shielded USB memory device Insert a USB memory device into the USB memory port on the front of your machine SCANNING TO A USB MEMORY DEVICE You can scan a document and save the scanned image onto a USB memory device There are two ways of doing this you can scan to the device using the default...

Page 60: ...t USB Your machine automatically detects the device and reads data stored on it 3 Press the left right arrow until USB Print appears and press OK 4 Press the left right arrow until the folder or file you want appears and press OK If you see D in the front of a folder name there are one or more files or folders in the selected folder 5 If you selected a file skip to the next step If you selected a ...

Page 61: ...ng a USB memory device 1 Insert the USB memory device into the USB memory port on your machine 2 Press Direct USB 3 Press the left right arrow until File Manage appears and press OK 4 Press the left right arrow until Format appears and press OK 5 Press OK when Yes appears to confirm your selection 6 Press Stop Clear to return to ready mode Viewing the USB memory status You can check the amount of ...

Page 62: ...he user selectable options You may print this list to confirm your changes after changing settings Address Book This list shows all of the fax numbers and email addresses currently stored in the machine s memory Send Report This report shows the fax number the number of pages the elapsed time of the job the communication mode and the communication results for a particular fax job You can set up yo...

Page 63: ...g the power cord Wait for the machine to cool down 2 Completely open the front cover Before clearing the memory make sure that all fax jobs have been completed or you will lose those jobs Some menus may not appear in the display depending on options or models If so it is not applicable to your machine OPTIONS DESCRIPTION All Settings Clears all of the data stored in memory and resets all of your s...

Page 64: ... turn the machine on Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies We suggest that you clean the scan unit at the start of each day and during the day as needed 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner lid 3 Wipe the surface of the scanner glass and ADF glass until it is clean and dry 4 Wipe the underside of th...

Page 65: ...ar You can temporarily improve print quality by redistributing the toner The toner related message saying that the toner is low may appear on the display The SmartPanel program window appears on the computer telling you which cartridge is low on toner 1 Completely open the front cover 2 Grasp the handles on the print cartridge and pull to remove the cartridge from the machine 3 Holding both handle...

Page 66: ... the handles on the print cartridge Insert the cartridge until it clicks into place 8 Close the front cover Make sure the cover is securely latched and then turn the machine on Do not touch the green surface the OPC drum or the front of each print cartridge with your hands or any other material Use the handle on each cartridge in order to avoid touching this area Be careful not to scratch the surf...

Page 67: ...e maintenance parts after their lifespan Checking replaceables If you experience frequent paper jams or printing problems check the number of pages the machine has printed or scanned Replace the corresponding parts if necessary 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press the left right arrow until Maintenance appears and press OK 3 Press the left ...

Page 68: ...ansfer roller 1 Turn the machine off then wait a few minutes for the machine to cool down 2 Completely open the front cover 3 Grasp the handles on the print cartridge and pull to remove the cartridge from the machine 4 Push the transfer roller lever forward to release the transfer roller Remove the transfer roller from the machine 1 Bushing 2 ADF roller Do not touch the green surface the OPC drum ...

Page 69: ...the machine s device information and check its current status Change TCP IP parameters and set up other network parameters Change the printer properties Set the machine to send email notifications to let you know the machine s status Get support for using the machine To access CentreWare IS 1 Start a web browser such as Internet Explorer from Windows 2 Enter the machine IP address http xxx xxx xxx...

Page 70: ...s in a tray Use only recommended print media See Setting the paper size and type on page 38 Ensure that the recommended side of the print media is facing down in the tray or facing up in the manual tray CLEARING DOCUMENT JAMS When an original jams while passing through the ADF Document Jam appears on the display Input Misfeed 1 Remove any remaining pages from the ADF 2 Open the ADF cover 3 Rotate ...

Page 71: ...he paper feed area follow the next steps to release the jammed paper 1 Pull the tray open 2 Remove the jammed paper by gently pulling it straight out as shown below If the paper does not move when you pull or if you do not see the paper in this area check In the print cartridge area MESSAGE LOCATION OF JAM GO TO Paper Jam 0 Open Close Door In the paper feed area or inside the machine Page 70 Page ...

Page 72: ...place the print cartridge and close the front cover Printing automatically resumes In the paper exit area If paper is jammed in the paper exit area follow the next steps to release the jammed paper 1 If a long portion of the paper is visible pull it straight out Open and close the front cover firmly The machine will resume printing If you cannot find the jammed paper or if there is any resistance ...

Page 73: ...ition 5 Close the rear cover Printing automatically resumes In the optional tray If paper is jammed in the optional Tray follow the next steps to release the jammed paper 1 Pull the optional tray open 2 If you see the jammed paper remove the paper from the machine by gently pulling it straight out as shown below If you cannot find the jammed paper or if there is any resistance removing the paper s...

Page 74: ...hat have been successfully stored press the OK button to accept No You should send the remaining pages later when memory is available Connection Error Connection with the SMTP server failed Check the server settings and the network cable Data Read Fail Check USB Mem Time expired while reading data Try again Data Write Fail Check USB Mem Storing to the USB memory failed Check the available USB memo...

Page 75: ...ed time interval to redial a previously busy station You can press OK to immediately redial or Stop Clear to cancel the redial operation Send Error AUTH There is a problem in SMTP authentication Configure the authentication setting MESSAGE MEANING SUGGESTED SOLUTIONS Send Error DNS There is a problem in DNS Configure the DNS setting Send Error POP3 There is a problem in POP3 Configure the POP3 set...

Page 76: ...r guides are against both sides of the envelopes CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The machine does not print The machine is not receiving power Check the power cord connections Check the power switch and the power source The machine is not selected as the default printer Select Xerox WorkCentre 3210 or WorkCentre 3220 as your default printer in your Windows Check the machine for the fo...

Page 77: ...ntative The printer does not print PDF file correctly Some parts of graphics text or illustrations are missing Incompatibility between the PDF file and the Acrobat products Printing the PDF file as an image may solve this problem Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS T...

Page 78: ... See page 33 Remove the print cartridge and install a new one See page 65 CONDITION SUGGESTED SOLUTIONS AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals The print cartridge may be damaged If a repetitive mark occurs on the page print a cleaning sheet several times to clean the cartridge After the printout if...

Page 79: ... Horizontal stripes If horizontally aligned black streaks or smears appear The print cartridge may be installed improperly Remove the cartridge and reinsert it The print cartridge may be defective Remove the print cartridge and install a new one See page 65 If the problem persists the machine may require repair Contact a service representative Curl If the printed paper is curled or paper does not ...

Page 80: ...perly Make sure that the USB cable is not defective Switch the cable with a known good cable If necessary replace the cable Check that the scanner is configured correctly Check scan setting in the application you want to use to make certain that the scanner job is being sent to the correct port The unit scans very slowly Check if the machine is printing received data If so scan the document after ...

Page 81: ...heck that the original is the right size not too thick or thin Make sure that the ADF is firmly closed The ADF rubber pad may need to be replaced See page 66 Faxes are not received automatically The receiving mode should be set to Fax Make sure that there is paper in the tray Check to see if the display shows any error message If it does clear the problem The machine does not send Make sure that t...

Page 82: ...r driver is installed in your system Open Unified Driver configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers Make sure that your machine is displayed on the list If not invoke Add new printer wizard to set up your device Check if the printer is started Open Printers configuration and select your machine on the printers list Look at...

Page 83: ...me other application If this is the case you should wait for completion of the current job or should press Release port button if you are sure that the present port s owner is not functioning properly CONDITION SUGGESTED SOLUTIONS The machine does not scan Check if a document is loaded into the machine Check if your machine is connected to the computer Make sure if it is connected properly if I O ...

Page 84: ...s may differ by countries Contact your sales representatives whether the part you want is available in your country TYPE Average yielda a Declared yield value in accordance with ISO IEC 19752 Standard yield print cartridge Average cartridge yield 2 000 standard pages High yield print cartridge Average cartridge yield 4 000 standard pages When purchasing new print cartridges or other supplies these...

Page 85: ...y module slot to install additional memory When you are expanding the memory capacity you can add a memory module to the vacant memory slot Your machine has 128 MB memory and you can add a 256 MB memory module Order information is provided for optional memory module see Memory module on page 83 Installing a memory module 1 Turn the machine off and unplug all cables from the machine 2 Open the cont...

Page 86: ...g the PS printer driver see Software secion 2 Click the Windows Start menu 3 For Windows 2000 select Settings and then Printers For Windows XP 2003 select Printers and Faxes For Windows Vista select Control Panel Hardware and Sound Printers 4 Select the Xerox WorkCentre 3220 PS printer 5 Click the right mouse button on the printer icon and select Properties 6 For Windows 2000 XP 2003 Vista select ...

Page 87: ... WorkCentre 3210 Ready mode Less than 26 dBA Printing mode Less than 49 dBA Copying mode Less than 52 dBA WorkCentre 3220 Ready mode Less than 26 dBA Printing mode Less than 50 dBA Copying mode Less than 52 dBA Default time to power save mode from ready mode WorkCentre 3210 1 Minute WorkCentre 3220 5 Minutes Boot up time Less than 15 seconds from sleep mode Operating environment Temperature 10 to ...

Page 88: ... Windows 2000 XP 2003 Vista Linux Various Linux OS Macintosh Mac OS X 10 3 10 5 Interface High speed USB 2 0 Ethernet 10 100 Base TX embedded type ITEM DESCRIPTION Compatibility TWAIN standard WIA standard Scanning method Color CIS Resolutiona a Due to the applications for scanning the maximum resolution might differ TWAIN standard Optical ADF Up to 600 x 600 dpi Scanner glass Up to 1 200 x 1 200 ...

Page 89: ...er glass 25 to 400 The fax feature may not be supported depending on machines ITEM DESCRIPTION Compatibility ITU T G3 ECM Applicable line Public Switched Telephone Network PSTN or behind PABX Data coding MH MR MMR JBIG JPEG Modem speed 33 6 Kbps Transmission speed Up to 3 seconds pagea a Standard resolution MMR JBIG Maximum modem speed Phase C by ITU T No 1 chart Memory Tx ECM Maximum document len...

Page 90: ... A Duplex Automatic Document Feeder DADF is a mechanism that will automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper Default The value or setting that is in effect when taking a printer out of its box state reset or initialized DHCP A Dynamic Host Configuration Protocol DHCP is a client server networking protocol A DHCP server provid...

Page 91: ...m 1284 B refers to a specific connector type on the end of the parallel cable that attaches to the peripheral for example a printer Intranet A private network that uses Internet Protocols network connectivity and possibly the public telecommunication system to securely share part of an organization s information or operations with its employees Sometimes the term refers only to the most visible se...

Page 92: ...SO for communications OSI offers a standard modular approach to network design that divides the required set of complex functions into manageable self contained functional layers The layers are from top to bottom Application Presentation Session Transport Network Data Link and Physical PABX A private automatic branch exchange PABX is an automatic telephone switching system within a private enterpr...

Page 93: ...N An industry standard for scanners and software By using a TWAIN compliant scanner with a TWAIN compliant program a scan can be initiated from within the program an image capture API for Microsoft Windows and Apple Macintosh operating systems UNC Path Uniform Naming Convention UNC is a standard way to access network shares in Window NT and other Microsoft products The format of a UNC path is serv...

Page 94: ... 52 Multiple Send faxes 51 priority faxes 52 receiving faxes 49 sending faxes 49 Forwarding 52 G Group dial numbers set 56 I ID card special copy 40 ID copy 20 J jam clearing paper from the tray1 70 tips for avoiding paper jams 69 jam clear document 69 job timeout set 31 K key sound 30 L LED Status 21 Linux problems 81 loading originals ADF 32 scanner glass 32 M machine ID set 48 Maintenance maint...

Page 95: ...tridge 66 reports print 61 ringer 30 S scanner glass cleaning 63 loading documents 32 scanning default setting change 45 to email 44 to network computer 44 USB flash memory 58 secure receiving mode 51 sending a fax automatically 49 setting font 31 sounds set 30 speaker sound 30 speaker volume 30 special copy features 40 speed dial numbers set 56 supplies checking life 66 expected print cartridge l...

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Page 97: ... Software 9 Removing Printer Software 10 2 Using SetIP Installing SetIP 11 Using SetIP 11 3 Basic Printing Printing a Document 13 Printing to a file PRN 14 Printer Settings 14 Layout Tab 15 Paper Tab 15 Graphics Tab 16 Extras Tab 17 About Tab 18 Printer Tab 18 Using a Favorite Setting 18 Using Help 18 4 Advanced Printing Printing Multiple Pages on One Sheet of Paper N Up Printing 19 Printing Poste...

Page 98: ... is an Overlay 23 Creating a New Page Overlay 23 Using a Page Overlay 23 Deleting a Page Overlay 23 5 Using Windows PostScript Driver WorkCentre 3220 Printer Settings 24 Advanced 24 Using Help 24 6 Sharing the Printer Locally Setting Up a Host Computer 25 Setting Up a Client Computer 25 7 Scanning Scanning Process with TWAIN enabled Software 26 Scanning Using the WIA Driver 26 Windows XP 26 Window...

Page 99: ...ration 30 Scanners Configuration 31 Ports Configuration 31 Configuring Printer Properties 32 Printing a Document 32 Printing from Applications 32 Printing Files 33 Scanning a Document 33 Using the Image Manager 34 10 Using Your Printer with a Macintosh Installing Software 36 Printer driver 36 Setting Up the Printer 37 For a Network connected 37 For a USB connected 38 Installable Options 38 Printin...

Page 100: ...s a USB or parallel cable If your printer is attached to a network skip this step and go to Installing Software for Network Printing on page 6 You can install the printer software using the typical or custom method NOTE If the New Hardware Wizard window appears during the installation procedure click in the upper right corner of the box to close the window or click Cancel Typical Installation This...

Page 101: ...click No to reprint it 7 Click Finish NOTE After setup is complete if your printer driver doesn t work properly reinstall the printer driver See Reinstalling Printer Software on page 9 Custom Installation You can choose individual components to install 1 Make sure that the printer is connected to your computer and powered on 2 Insert the supplied CD ROM into your CD ROM drive The CD ROM should aut...

Page 102: ...work Printing When you connect your printer to a network you must first configure the TCP IP settings for the printer After you have assigned and verified the TCP IP settings you are ready to install the software on each computer on the network You can install the printer software using the typical or custom method Typical Installation This is recommended for most users All components necessary fo...

Page 103: ...ine guide 6 After the installation is finished click Finish If you choose to print a test page select the checkbox 7 If the test page prints out correctly click Yes If not click No to reprint it 8 Click Finish NOTE After setup is complete if your printer driver doesn t work properly reinstall the printer driver See Reinstalling Printer Software on page 9 Custom Installation You can choose individu...

Page 104: ...nd your machine in network please turn off the firewall and click Update For Windows operating system Start Control Panel and start windows firewall and set this option unactivated For other operating system refer to its on line guide TIP If you want to set a specific IP address on a specific network printer click the Set IP Address button The Set IP Address window appears Do as follows a Select a...

Page 105: ...einstall the printer driver See Reinstalling Printer Software on page 9 Reinstalling Printer Software You can reinstall the software if installation fails 1 Start Windows 2 From the Start menu select Programs or All Programs your printer driver name Maintenance 3 Select Repair and click Next 4 The list of printers available on the network appears Select the printer you want to install from the lis...

Page 106: ...l printing and you select your printer driver name the window asking you to print a test page appears Do as follows a To print a test page select the check box and click Next b If the test page prints out correctly click Yes If it doesn t click No to reprint it 6 When the reinstallation is done click Finish Removing Printer Software 1 Start Windows 2 From the Start menu select Programs or All Prog...

Page 107: ...lation window appears If the installation window does not appear click Start and then Run Type X Setup exe replacing X with the letter which represents your drive and click OK If you use Windows Vista click Start All programs Accessories Run and type X Setup exe If the AutoPlay window appears in Windows Vista click Run Setup exe in Install or run program field and click Continue in the User Accoun...

Page 108: ...ter and click If you cannot find your printer name click to refresh the list NOTES To confirm the MAC address see the NETWORK PRINTER CARD TEST PAGE The NETWORK PRINTER CARD TEST PAGE will be printed after the Configuration Page The refreshed list doesn t show your printer click enter your network printer card s Mac address IP address subnet mask default gateway and then click Apply 3 Click OK to ...

Page 109: ...annot select that option due to the machine s setting or environment The following procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to the User s Guide of your software application for the exact printing procedure 1 Open the document you want to pri...

Page 110: ...iffer depending on the printer in use If you access printer properties through the Printers folder you can view additional Windows based tabs refer to your Windows User s Guide and the Printer tab see Printer Tab on page 18 NOTES Most Windows applications will override settings you specify in the printer driver Change all print settings available in the software application first and change any re...

Page 111: ...et the basic paper handling specifications when you access the printer properties See Printing a Document on page 13 for more information on accessing printer properties Click the Paper tab to access various paper properties Copies Copies allows you to choose the number of copies to be printed You can select 1 to 999 copies Paper Options Size Size allows you to set the size of paper you loaded in ...

Page 112: ...nd Fit to Page For details see Printing a Reduced or Enlarged Document on page 21 For details see Fitting Your Document to a Selected Paper Size on page 21 Graphics Tab Use the following Graphic options to adjust the print quality for your specific printing needs See Printing a Document on page 13 for more information on accessing printer properties Click the Graphic tab to display the properties ...

Page 113: ... select output options for your document See Printing a Document on page 13 for more information about accessing the printer properties Click the Extras tab to access the following feature Watermark You can create a background text image to be printed on each page of your document For details see Using Watermarks on page 22 Overlay Overlays are often used to take the place of preprinted forms and ...

Page 114: ...this option will optimize the print quality for those circumstances Using a Favorite Setting The Favorites option which is visible on each properties tab allows you to save the current properties settings for future use To save a Favorites item 1 Change the settings as needed on each tab 2 Enter a name for the item in the Favorites input box 3 Click Save When you save Favorites all current driver ...

Page 115: ... Printing Multiple Pages on One Sheet of Paper N Up Printing You can select the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in the order you specify You can print up to 16 pages on one sheet 1 To change the print settings from your software application access printer properties See Printing a Document on p...

Page 116: ...4x4 Specify an overlap in millimeters or inches to make it easier to pasting the sheets together 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document You can complete the poster by pasting the sheets together 0 15 inches 0 15 inches Printing Booklets This printer feature allows you to print your document on both sides of the paper and arranges the pages so ...

Page 117: ... Click the Paper tab and select the paper source size and type 5 Click OK and print the document Long Edge Short Edge 2 5 3 2 5 3 2 5 3 2 5 3 Printing a Reduced or Enlarged Document You can change the size of a page s content to appear larger or smaller on the printed page 1 To change the print settings from your software application access printer properties See Printing a Document on page 13 2 F...

Page 118: ... message displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 4 Select watermark options You can select the font name style size or grayscale level from the Font Attributes section and set the angle of the watermark from the Message Angle section 5 Click Add to add a new watermark to the list 6 When you have finished editing click OK an...

Page 119: ...ST Dear ABC Regards WORLD BEST Using a Page Overlay After an overlay has been created it is ready to be printed with your document To print an overlay with a document 1 Create or open the document you want to print 2 To change the print settings from your software application access printer properties See Printing a Document on page 13 3 Click the Extras tab 4 Select the desired overlay from the O...

Page 120: ...Windows applications will override settings you specify in the printer driver Change all print settings available in the software application first and change any remaining settings using the printer driver The settings you change remain in effect only while you are using the current program To make your changes permanent make them in the Printers folder The following procedure is for Windows XP F...

Page 121: ...D ROM Setting Up a Host Computer 1 Start Windows 2 From the Start menu select Printers and Faxes 3 Double click your printer driver icon 4 From the Printer menu select Sharing 5 Check the Share this printer box 6 Fill in the Shared Name field and then click OK Setting Up a Client Computer 1 Right click the Windows Start button and select Explore 2 Select My Network Places and then right click Sear...

Page 122: ...ogram s instructions for acquiring an image Please refer to the user s guide of the application Scanning Using the WIA Driver Your machine also supports the Windows Image Acquisition WIA driver for scanning images WIA is one of the standard components provided by Microsoft Windows XP and works with digital cameras and scanners Unlike the TWAIN driver the WIA driver allows you to scan and easily ma...

Page 123: ...n Using Onscreen Help For more information about Printer Settings Utility click Opening the Troubleshooting Guide Double click the Status Monitor icon on the Windows task bar Or from the Start menu select Programs or All Programs your printer driver icon Troubleshooting Guide Double click this icon Changing the Status Monitor Program Settings Select the Status Monitor icon on the Windows task bar ...

Page 124: ...nts that might be necessary for the Unified Linux Driver software all required packages will be carried onto your system and installed automatically this is possible on a wide set of the most popular Linux clones Installing the Unified Linux Driver Installing the Unified Linux Driver 1 Make sure that you connect your machine to your computer Turn both the computer and the machine on 2 When the Adm...

Page 125: ...n you wan to uninstall the driver follow the installation instruction above but type root localhost Linux uninstall sh on the terminal screen Uninstalling the Unified Linux Driver 1 When the Administrator Login window appears type in root in the Login field and enter the system password NOTE You must log in as a super user root to install the printer software If you are not a super user ask your s...

Page 126: ...sponding configuration window You can use the onscreen help by clicking Help 3 After changing the configurations click Exit to close the Unified Driver Configurator Printers Configuration button Scanners Configuration button Ports Configuration button Printers Configuration Printers configuration has the two tabs Printers and Classes Printers Tab You can see the current system s printer configurat...

Page 127: ...ases the selected port Sharing Ports Between Printers and Scanners Your machine may be connected to a host computer via USB port Since the MFP device contains more than one device printer and scanner it is necessary to organize proper access of consumer applications to these devices via the single I O port The Xerox Unified Linux Driver package provides an appropriate port sharing mechanism that i...

Page 128: ...s check box to see previous jobs on the job list Classes shows the class that your printer is in Click Add to Class to add your printer to a specific class or click Remove from Class to remove the printer from the selected class 4 Click OK to apply the changes and close the Printer Properties Window Printing a Document Printing from Applications There are a lot of Linux applications that you are a...

Page 129: ... When you type only lpr and press Enter the Select file s to print window appears first Just select any files you want to print and click Open 2 In the LPR GUI window select your printer from the list and change the printer and print job properties For details about the properties window see page 32 3 Click OK to start printing Scanning a Document You can scan a document using the Unified Driver C...

Page 130: ... further details about editing an image see page 34 10 When you are finished click Save on the toolbar Drag the pointer to set the image area to be scanned 11 Select the file directory where you want to save the image and enter the file name 12 Click Save Adding Job Type Settings You can save your scan option settings to retrieve for a later scanning To save a new Job Type setting 1 Change the opt...

Page 131: ...gh the image Crops the selected image area Zooms the image out Zooms the image in Allows you to scale the image size you can enter the size manually or set the rate to scale proportionally vertically or horizontally Allows you to rotate the image you can select the number of degrees from the drop down list Allows you to flip the image vertically or horizontally Allows you to adjust the brightness ...

Page 132: ...n your computer and printer 2 Insert the CD ROM which came with your printer into the CD ROM drive 3 Double click CD ROM icon that appears on your Macintosh desktop 4 Double click the MAC_Installer folder 5 Double click the Installer OSX icon 6 Enter the password and click OK 7 The Xerox Installer window opens Click Continue 8 Select Easy Install and click Install Easy Install is recommended for m...

Page 133: ...nd Print Setup Utility For MAC OS 10 5 open System Preferences from the Applications folder and click Printer Fax 3 Click Add on the Printer List For MAC OS 10 5 press the icon then a display window will pop up 4 For MAC OS 10 3 select the IP Printing tab For MAC OS 10 4 click IP Printer For MAC OS 10 5 click IP 5 Select Socket HP Jet Direct in Printer Type When printing a document containing many...

Page 134: ...elect Xerox in Print Using and your printer name in Model For MAC OS 10 5 if Auto Select does not work properly select Select a driver to use and your printer name in Print Using Your machine appears on the Printer List and is set as the default printer 7 Click Add Installable Options After setting up for your printer you can set some more detailed options 1 Open the Applications folder Utilities ...

Page 135: ... 6 Click Print when you finish setting the options Mac OS 10 4 Make sure that your printer is selected Changing Printer Settings You can use advanced printing features when using your printer From your Macintosh application select Print from the File menu The printer name which appears in the printer properties window may differ depending on the printer in use Except for the name the composition o...

Page 136: ... definition in graphics and lighter gray scale images Paper Set Paper Type to correspond to the paper loaded in the tray from which you want to print This will let you get the best quality printout If you load a different type of print material select the corresponding paper type Mac OS 10 4 Mac OS 10 4 Printer Settings Select Printer Settings from the list to access the following features Toner S...

Page 137: ...ing your finished document The binding options are Long Edge Binding Which is the conventional layout used in book binding Short Edge Binding Which is the type often used with calendars 1 From your Macintosh application select Print from the File menu 2 Select the Layout 3 Select a binding orientation from Two Sided Printing option 4 Click Print and the printer prints on both sides of the paper CA...

Page 138: ...d reconnect it If the problem persists please refer to the Image Capture s help 4 Set the scan options on this program 5 Scan and save your scanned image NOTE For more information about using Image Capture please refer to the Image Capture s help Use TWAIN compliant software to apply more scan options You can also scan using TWAIN compliant softwares such as Adobe Photoshop Only for Macintosh OS X...

Page 139: ...stall Linux 28 N n up printing Macintosh 41 Windows 19 O orientation print 32 Windows 15 overlay create 23 delete 23 print 23 P Paper properties set 15 paper size set 15 print 32 paper source set 33 Windows 15 paper type set print 32 poster print 20 PostScript driver installing 24 print document 13 fit to page 21 from Macintosh 39 from Windows 13 N up Macintosh 41 Windows 19 overlay 23 poster 22 P...

Page 140: ...indows 16 toner save 16 true type option 16 software install Macintosh 36 Windows 4 reinstall Windows 9 system requirements Macintosh 36 uninstall Macintosh 36 Windows 10 status monitor use 27 T toner save set 16 40 TWAIN scan 26 U uninstall software Macintosh 36 Windows 10 uninstalling MFP driver Linux 29 W watermark create 22 delete 22 edit 22 print 22 WIA scan 26 ...

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Xerox 3210 - workcentre b/w laser, User Manual

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