IP5g
Quick Reference Guide
Extension Name :
Extension Number :
Voicemail Password :
Setup Password :
Making a Call
Pre-Dialing
(allows corrections & quick calling out).
Handset:
enter the phone number then pick up the
handset.
Handsfree: e
nter the phone number then press
.
Headset:
enter the phone number then press
.
While entering the phone number use the
[Delete]
softkey
to replace an incorrect digit.
Note: you can first lift the handset, press the Headset key
or press the Speakerphone key before dialing but pre-dial
sends the call faster since the action of pressing these keys
after dialing causes the immediate sending of the number.
Answering a Call
Using the Handset:
pick up the handset.
Using the Speakerphone:
press
.
Using the Headset:
press
.
3-Party Conference
1. While connected to the 1
st
call, press
[Conf]
softkey.
The 1
st
call is placed on Exclusive Hold.
2. Call the 2
nd
number. (Hint: press
when finished
dialing to send the number faster.)
3. After the 2
nd
call is established, press the
[Conf]
softkey
to connect the three people (2 called and yourself) in a
conference.
Putting a Call on Hold
Exclusive Hold – call held for you only.
1. Press the
[Hold]
softkey. Caller is put on
Exclusive Hold.
2. To retrieve the call press
[Resume]
softkey.
Note:
when there are more than one active
calls, select the desired call with the Navigation
keys and use the corresponding softkey to
[Hold]
or
[Resume]
that call.
System Hold (shared) – any user can pick up
calls on System Hold 1 or 2.
1. While on a call press an idle (green) Hold
key 1 or 2
2. To retrieve the call on Hold 1 or 2 press that
key at any telephone.
Notes:
1. System Hold keys are red when a call is
held there.
2. System Hold keys become available (green)
immediately after any user retrieves a call
from one of the System Hold keys.
Call Transfer
Attended Transfer:
1. Press
[Xfr]
softkey during an active conversation. That
call is put on Exclusive hold.
2. Dial the transferee number (extension or outside
number.)
3. When the transferee answers you can announce the
call.
a. If the transferee wants the call, press the
[Xfr]
softkey
to complete the transfer.
b. If the transferee does NOT want the call, press
[End]
softkey to disconnect the transferee and then press
the
[Resume]
softkey to return to the call on
Exclusive hold.
Blind Transfer:
1. Press
[Xfr]
softkey during an active conversation. That
call is put on Exclusive hold.
2. Enter the transferee number and then press the
[Xfr]
softkey.
Mute
1. Press
to Mute the microphone during a call.
2. Press
again to un-Mute the microphone.
Call Forward
1. Press
[Menu]
> Features > Call Forward.
2. Select your extension (top of the list).
3. Select the type of forward (Unconditional, Busy, No
Answer).
4. Use the
or
keys to Enable/Disable.
5. Press
to
Forward To
and input the destination.
6. Press
[OK]
softkey or Navigation key.
Voicemail
If you have voicemail messages waiting the red lamp at the
upper-right corner of your phone will flash.
1. To access your mailbox, press
or
[Vmail]
softkey.
2. Input your password (1111 is the default) and follow the
voice prompts to listen to your messages.
Call List
1. Press
key or [CallLog].
2. Scroll through the lists using the navigation keys
.
3. To dial an entry, press the
[Dial]
softkey or pickup the
handset or press the
or
.
Contacts
Access Contacts:
1. Press
key or softkey
[Menu]
.
a. If you started using Menu select Contact.
2. Select Local Contacts.
3. Select All Contacts or Add a new group.
4. To dial an entry, navigate to the entry and press
[Dial]
softkey or pickup the handset or press
or
.
Add new entry:
1. Select Contact as above then All Contact or other
group.
2. Press
[Add]
.
3. Enter name and number and press
[OK]
softkey.
Do Not Disturb
1. Press
[DND]
. (Use
[More]
if it is not shown.)
2. Press
[DND]
again to remove DND.
Redial
1. Press
to redial a number that was previously dialed.
220330-4
