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© 2013 Woosh Bikes Limited 

                             

 

Woosh Support: 

 

Be sure to check the FAQ section on our website before call-
ing as the answers to the most common queries are there 
and you may find that the solution to your problem is already 
online. If you 

do

 need to get in touch, our contact details are 

below. 
 
It can sometimes be useful to 

see

 the issue you have, so if 

possible, email a couple of photos illustrating the problem 
and we’ll normally get back to you within a an hour or two (on 
weekdays). 
 
Support staff are not available at the weekends, though if 
you send an email, it will normally be read  on the following 
Monday morning. 
 
If you need support on a bike purchased in Cambridge 
please note that you should call our Southend office. 
 
Email: 

[email protected]

 

 
Telephone: 

01702 684444

 

 
 
Support staff are available 10am to 5pm Monday to Friday. 
They are not available at weekends. 
As well as telephone support, they have to deal with work-
shop servicing and customers in store, so may not be able to 
take your call. Please do not call repeatedly. Either leave 
your name and number once or send an email.  
They will get back to you within 3 to 4 hours. 

 

Woosh Zephyr CD Manual 

 

Please read this manual. 

 

It contains important  information about your safety and 

how to look after your bike properly to avoid paying  

expensive repair charges in the future. 

 
 

After sales support line: 

(01702) 684444 

or email:  [email protected] 

 

Support hours: Mons to Fridays 10 — 5 

(if unmanned, leave a message.  

Calls  are returned within 3 to 4 hours). 

 

 

Summary of Contents for Zephyr CD

Page 1: ...d in Cambridge please note that you should call our Southend office Email support wooshbikes co uk Telephone 01702 684444 Support staff are available 10am to 5pm Monday to Friday They are not availabl...

Page 2: ...n much lower profit margins than many of our competitors It also means working hard with our suppliers to constantly improve quality and ensure that each bike is checked before leaving us not somethin...

Page 3: ...the motor to seize up and could damage the bat tery Identical bikes No two bikes are identical even if they are the same model and purchased at the same time One may be a little quicker or one motor m...

Page 4: ...An electric bike has around 120 more parts than a standard bike and these are added after the bike has been assembled and the frame sprayed It is inevitable that however well trained factory workers...

Page 5: ...ights heavier than 5Kgs being placed on the rear rack of allowing people to ride on the rear rack excessive or constant use of the throttle riding under the influence of drink or drugs riding in dusty...

Page 6: ...vicing under warranty so a breakdown is unlikely but you should be aware of this Insurance and break down cover Whether from us or any other supplier electric bikes get stolen and break down If you ar...

Page 7: ...ienced ask a local bike shop to do this for you for a fee usually around 35 The aim of the PDI is to ensure safety and should include Checking that the brakes are fully installed set cor rectly and wo...

Page 8: ...s variation ensures the wheel is straight or trued If all the spokes were equally tight or all very tight the wheel would not be straight In future check your spokes regularly They should definitely b...

Page 9: ...count should you ride the zephyr through deep pud dles fords or deep snow The charging socket on the Zephyr is much lower than on other bikes and if water gets inside will damage the electrics The wei...

Page 10: ...quickly by telephone or email and usually by sending a small replacement part or giving sensible advice Our email address is support wooshbikes co uk Mechanical wear and tear is not the same as a man...

Page 11: ...bike are checked before despatch you must also thoroughly check the bike yourself before riding it to ensure your own safety DIY Repairs We sell to users willing and able to maintain their bike to a...

Page 12: ...e not received this please call us Second hand buyers Please note that if you sell your bike second hand the balance of the warranty is transferable but all aspects of our sales conditions such as wei...

Page 13: ...dicators The Zephyr CD electric bike comes with a throttle control to allow you to vary the amount of assistance from the motor The throttle is located on the right side of the handlebars as shown bel...

Page 14: ...you need to be using pedal assist mode Your maxi mum speed will be then limited by your highest cadence or by the motor The motor assistance will cut out in either of the following two conditions 1 Y...

Page 15: ...bat tery fully to prepare it for regular use once again Do not attempt to access or repair the battery Do not immerse the bike in water Ensure the battery is not exposed to temperatures above 55 degre...

Page 16: ...he front section of the bike anti clockwise and it should come to rest parallel alongside the rear of the bike The handlebars can also be folded if needed by reversing the procedure detailed earlier O...

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