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3/16/2016

WP600A / WP600ACG – User Guide

This User Guide explains how to use WP600A / WP600ACG and Wildix Phone App.

HW version: 47.145.7.438
WMS Version: 3.84
App version: 2.7.92
Updated: May 2017

Release notes: 

http://www.wildix.com/changelog-wp600a/

WP 2016 Datasheet and technical notes: 

https://manuals.wildix.com/#phones

Phone overview
First time login
Change language
Network connection
Login to Wildix Phone application
Wildix Phone application
Status
BLF keys
Dialpad
Live search
Place a call
Call management
Blind / Attended call transfer
Blind / Attended call transfer via BLF keys
History
Chat
Join the WebRTC ubiconf videoconference
Voicemail
Settings
Personal and Account settings
Call features (Call forwarding, call waiting, mobility) for each call class
Advanced Settings and Phone upgrades
Appendix 1. Phone settings
Appendix 2. Supported Headsets and Speakerphone
Appendix 3. Integration with intercoms
Door open function
Display incoming video stream before answer
Appendix 4. Phone recovery

Phone overview

Video tutorials: 

https://manuals.wildix.com/video-tutorials/

LED Indicator

: New Voicemail / Incoming call / Missed call (blinking blue)

Keypad instruction:

1/15

Summary of Contents for WP600A

Page 1: ...lace a call Call management Blind Attended call transfer Blind Attended call transfer via BLF keys History Chat Join the WebRTC ubiconf videoconference Voicemail Settings Personal and Account settings Call features Call forwarding call waiting mobility for each call class Advanced Settings and Phone upgrades Appendix 1 Phone settings Appendix 2 Supported Headsets and Speakerphone Appendix 3 Integr...

Page 2: ...personal phonebook 2 Wildix Phone app 3 Applications folder 4 Chrome browser read the note on first time use of Chrome on WP600AXX 5 Phone settings 6 Notification drawer and status bar First time login Change language 2 15 ...

Page 3: ...he phone automatically receives the IP address from the DHCP Server In case the phone has not received an IP address automatically you can set up the Static IP 1 Static IP tick off 2 Enter the IP address manually Wi Fi 1 Wi Fi ON 2 Select the Network from the list and enter the password if necessary 3 Tap Connect Login to Wildix Phone application After the phone has booted the Phone app opens auto...

Page 4: ...Settings Advanced Check for Updates In case there is a new version available follow the instructions on the screen to update Wildix Phone application 1 Status 2 Voicemail 3 History 4 Dialpad 5 BLF Keys 6 Chat 7 Settings You can swipe between the Phone app menu tabs by swiping with the finger on the phone screen to the right to the left Status Click user status to Set your status to DND Away and se...

Page 5: ... X keys per page More info Advanced Settings Configure BLF keys BLF keys must be configured in Collaboration Settings Feature keys or in WMS more info https manuals wildix com function keys blf keys wp Example of BLF keys configuration in Collaboration Supported BLF Keys Colleague monitor status ringing in call dnd away call tap the element and select call call pickup tap the element while the sta...

Page 6: ... 3 state switch monitor status green yellow red change status tap the element and select call Group Pick up pickup a ringing call of user belonging to your ACL group on the same PBX Call group monitor status red incoming call green idle call a call group tap the element and select call pickup a ringing call tap the element and select pickup if red Send DTMF Dialpad This menu allows you to search f...

Page 7: ...se start entering a number or a name into the Search field then tap on the contact that appears below the Search field Call management 1 Mute Unmute 2 Hold Resume 3 Hang up 4 Transfer 5 Video 6 Conference in case there are more than one active calls 7 New call Blind Attended call transfer 1 During a call tap Transfer 2 Enter the number for the transfer into the Search field 7 15 ...

Page 8: ...ansfer Blind Attended call transfer via BLF keys Transfer a call to a colleague a call group configured as BLF key 1 During a call go to BLF keys menu 2 Tap the BLF key of colleague call group Tap Transfer for blind transfer without notification Tap Call for attended transfer with notification new call starts tap Transfer button again from Call window to complete the transfer History This menu all...

Page 9: ...nnot start ubiconf videoconference from WP600AXX you can only participate you must be invited 1 To participate in a conference from WP600 WP600ACG you must be invited by a PBX user You receive the invitation to chat 2 Tap the invitation link to access the conference and select Chrome browser Tap Always the first time you access a conference to set up Google Chrome as the default browser In order n...

Page 10: ...forward Busy Call forward No Answer Call forward All To enable 1 Switch ON 2 Tap on the destination field underneath 3 Enter the number using the phone keyboard or the pop up keyboard on the screen or enter VOICEMAIL Call waiting receive more than one call at a time ON OFF Mobility with timeout receive incoming calls also to your mobile number To enable 1 Switch ON 2 Tap the timeout field undernea...

Page 11: ...omatic upgrades On Off when Off an additional option Notify of new versions On Off is displayed Allow usage of other VoIP Apps On Off when On Phone app does not open automatically during an incoming call We recommend to enable this option for ubiconf Videoconference Show chat notification On Off enable disable visual new chat message notifications Number of BLF keys 4 keys per page supported in ca...

Page 12: ...al Language and input Security Backup Security enable screen lock device administration credentials storage Language input Language tap Language to select another language from the list Spell checker tick off to enable tap the icon on the right then tap the earth icon to select a different language for spell checker Personal dictionary allows you to create a user dictionary Keyboard Input methods ...

Page 13: ...e Headsets Jabra Plantronics Sennheiser JPL ubiconf Voice speakerphone To connect the ubiconf Voice speakerphone to WP600AXX 1 Press and hold 2secs the Bluetooth button until the light flashes blue 2 Enable Bluetooth on the device and select ubiconfVoice from the list of available Bluetooth devices 3 The light turns solid blue when the connection is established More information in ubiconf Voice Sp...

Page 14: ...min mypassword 10 100 4 111 api camera snapshot width 1280 height 960 fps 15 2N example Note this custom application can be used in two scenarios 1 call a doorphone and see the video stream 2 see video stream from the doorphone before answer In case you don t know how to indicate the path correctly for your IP webcam intercom check this resource LINK mind that only HTTP connection and JPEG type ar...

Page 15: ...4 press 2 button to select Factory reset and Headset button to start the reset 5 after reset procedure update Phone app to the latest version 15 15 ...

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