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Debugging and troubleshooting of Media Gateways
Debugging and troubleshooting of Media Gateways
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Jun 10, 2020 22:20
Debugging and troubleshooting of Media Gateways
Troubleshooting of BRI Gateways in case of provisioning or network issues
Troubleshooting of BRI/ PRI Gateways in case of call issues
Resolving issues with ISDN operator’s line connection
Resolving issues with PBX legacy/other devices connection
Debugging of BRI/ PRI Gateways using PCM trace
Step 1. Connect to BRI/ PRI Media Gateway
Step 2. Enable pcap trace on PBX
Step 3. Convert a pcap file using Wireshark packet analyzer
Step 4. Open a PCM file using Audacity program
Debugging of BRI/ PRI Gateways using PCAP trace
Debugging of ISDN Gateways using Syslog
Troubleshooting of W01/ W02 FXS 2014
Introduction
This Guide provides information about various ways of solving Media Gateways issues and analyzes the most
typical problems with the help of examples.
Consult the Guide in case you have provisioning, network and call issues.
Some useful links
Refer to these Quick Installation Guides for reminding how to connect and configure Media Gateways:
SIP Trunk Settings Guide describes trunk settings and can be helpful in configuring various parameters of Media
:
Gateways
This Admin Guide describes how to debug and troubleshoot various issues with Wildix Media Gateways.
Created: April 2018
Updated: August 2019
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