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E BEAM

User Manual & Modem Installation Guide

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User Manual & Modem Installation Guide

July 2005

Draft Version 07012005

whirlwind

99 Ling Road

Rochester, NY 14612

Telephone: 888.733.4396

Fax: 585.865.8930

Email:

[email protected]

Technical Support:

[email protected]

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Summary of Contents for E BEAM

Page 1: ...uide digital User Manual Modem Installation Guide July 2005 Draft Version 07012005 whirlwind 99 Ling Road Rochester NY 14612 Telephone 888 733 4396 Fax 585 865 8930 Email sales whirlwindusa com Technical Support techsupport whirlwindusa com ...

Page 2: ... Panel 5 LED Descriptions 6 2 MODEM INSTALLATION 7 MOUNTING THE MODEM 7 POWERING THE MODEM 7 CONNECTING THE CABLES 7 LED DESCRIPTIONS 9 TROUBLESHOOTING BY LED STATUS 9 Safety LED Troubleshooting 9 Fiber Optic Link Troubleshooting 10 HYPERTERMINAL CONFIGURATION FOR OPTICAL STATISTICS 12 UNDERSTANDING RECEIVED OPTICAL POWER LEVEL READINGS 14 Received Optical Power at the Modem 14 TROUBLESHOOTING GUI...

Page 3: ...s version which will increase capacity ten fold Switching between 100 Mbps and 1 Gbps only requires changing the media converter the antenna supports both versions The E BEAM can solve many of the logistical problems encountered when using standard copper wire or fiber optic cabling It s a great solution for on the spot setup where there is breaking news at music festivals over highways building t...

Page 4: ...oducts provide the following applications Concert Stages Sporting Events Fiber Extension Local Area Network LAN Extension Campus Connectivity Voice over IP VoIP T1 E1 Private Branch Exchange PBX Extension 2G 3G Base Station Interconnect Radio Frequency RF Microwave Alternative RF Microwave Backup Fiber Backup Disaster Recovery ...

Page 5: ...ust not be stored outdoors or in a place subject to extreme temperatures or high humidity Back Panel The back panel of the E BEAM modem has two 48 V wall plug power adapter connections RS 232 port and a ground connection Front Panel The front panel of the E BEAM modem consists of 8 light emitting diodes LEDs a transmit TX fiber optic cable connection a receive RX fiber optic cable connection and a...

Page 6: ...t is operating at 10 Mbps Fault Red when an internal firmware fault is detected in the modem Safety Red when a heater safety interlock circuit fault has occurred This means that the laser source inside the modem is turned off and the lens heater will not work Fiber Data Will flicker amber when data is being transmitted Fiber Link Green when a connection is detected Ethernet Data Will flicker amber...

Page 7: ...adapter of the modem be plugged into an uninterruptible power supply After power is provided to the modem the power LED and Safety LED should be on The fiber data light will also be flickering Connecting the Cables The Ethernet connection on the modem is connected to a switch via a straight through Ethernet cable Category 5E or greater The switch or PC port that the modem is connected to must be s...

Page 8: ...fore the Safety LED turns off after connecting the fiber optic cables If the Safety LED remains lit refer to the Safety LED Troubleshooting section on page 9 for more information on how to turn the Safety LED off To complete the alignment process refer to the Installation Guide After plugging in the modems at both sites and if the alignment was completed properly the Fiber Optic Link should light ...

Page 9: ...he lens heater will not work Fiber Data Will flicker amber when data is being transmitted Fiber Link Green when a connection is detected Ethernet Data Will flicker amber when data is being transmitted Ethernet Link Green when a connection is detected Troubleshooting by LED Status Safety LED Troubleshooting The graphic below illustrates the heater safety interlock circuit fault The red Safety LED i...

Page 10: ...link LED on one modem is lit but not on the remote modem and the fiber data lights are flickering as shown in the graphic on the below it could be that The modem at Site 1 is transmitting a laser signal to the remote site but it is not receiving a laser signal from Site 2 that is good enough to establish link greater than 30 dBm The received optical power is higher than 2 dBm which is causing rece...

Page 11: ...ved Optical Power section on page 14 for a table that defines what power levels to expect at certain distances If the problem persists proceed to the location in which the modem does not have fiber link Site 1 in this example Take an infrared viewer up to the roof or pertinent antenna location of Site 1 and verify that there is a laser source coming from Site 2 Through the infrared viewer the lase...

Page 12: ... HyperTerminal Configuration for Optical Statistics Set up a new connection via HyperTerminal Name the connection EBeam Optical Data The default serial connection is COM1 If a different COM port is used select the appropriate COM port The settings for the COM port should be 9600 8 N 1 and no flow control ...

Page 13: ...the window below will appear on the HyperTerminal screen The table below defines the values and ranges for the stats shown in the HyperTerminal interface The values shown below Settings are what the components were set to at the factory The values shown below Readings gives the end user real time values of the stats Name Description Range Bias Laser Bias Current 500 mA Temp Laser Driver Temperatur...

Page 14: ...nectors and the fiber itself there could be a loss of up to 1 dBm in the actual reading If there are problems with data transmission and the modem seems to be operating properly the received optical power may be either out of the operating range or too close to the maximum and minimum received power thresholds If the received power is greater than 2 dBm it causes receiver saturation To determine w...

Page 15: ...ption 1 Poor alignment on either side 2 Mount movement on either side 3 Line of sight obstruction on either side ii Fiber disconnected or broken on either side iii Remote site power interruption iv Defective modem 3 Check Ethernet link and data LEDs a Ethernet link LED off i Wire signal interruption 1 Ethernet cable unplugged from either side 2 Plugged into wrong inactive improperly configured bad...

Page 16: ...ause the unit to malfunction during data transmission Too much signal strength causes receiver saturation A temporary solution for this problem is to slightly pull out the ST connectors approximately 1mm on the modem Tape the connectors so that they do not fall out until a fiber attenuation kit is purchased and installed Technical Support techsupport whirlwindusa com www whirlwindusa com 888 733 4...

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