TiV
o SERVICE
Quick Reference Guide
TiVo® Service from Wave
©2014 WaveDivision Holdings, LLC
1-866-WAVE-123 | wavebroadband.com
More Choice and Control on Your TV
Combine the best TV and web entertainment in one convenient place– the TiVo Central™ screen.
Tons of TV On Demand & Web Video Titles
Choose “Find TV, Movies and Videos” from the TiVo Central™ screen.
Choose from thousands of hit shows from your favorite networks whenever you
want. Most shows are available for free. Or, watch blockbuster hit movies. It’s
simple and easy and all done from the comfort of your couch.
Netflix has thousands of movies and TV episodes available on demand.
With a Netflix unlimited streaming membership, you can watch it all instantly.
Anything that’s on YouTube is now on your big screen! Watch the latest viral
videos, or browse one of 12 categories like
Music Videos, Education
or
Pets
.
Select the
Settings
icon to sign in to your YouTube account so you can access
your online playlists and channel subscriptions through TiVo.
Internet Radio & Photo Sharing
Choose “
Music & Photos
” from TiVo Central.
If you listen to Pandora on your computer, tablet or smartphone, you can link
your accounts and play your favorite music on the best speakers in the house.
Enjoy photos that your family and friends uploaded to the web and shared with
you. Or watch a slideshow to relive your latest family vacation right on your TV.
TiVo makes it easy with Picasa.
Enjoy More Freedom with the FREE TiVo App
Watch TV instantly anywhere in your home. Discover new shows you’ll love. Access your DVR and
schedule/manage recordings on the go.
Easily Find Shows & Movies
Tap on the
What to Watch
icon or the
Browse
icon in the bottom menu on the app for great TiVo
recommendations to watch or record. Looking for something specific? Simply type what you are looking
for into the search box at the top.
You can also use our app as the world’s best remote. Find what you want and click the
Watch Now
button in the upper right.
TV Wherever You Are!
With the TiVo app, you can watch live or recorded TV on your
iPad and/or Android tablet anywhere in the house via WiFi.
Whether you’re in the kitchen, the bedroom or even out in
the yard, your favorite shows are just a click away.
With the TiVo app, you can also access your TiVo DVR on the go and manage your recordings, or schedule
new ones straight from your iPad and/or Android tablet.
How to Get the App
Search ‘TiVo’ in the Apple App Store or the Google Play Store and download the app to your device.
To login to the app after it has been downloaded, you will need your Media Access Key, or the email
address and password associated with your tivo.com account. To create an account, follow the
instructions on the back of this guide. If you need additional help, visit wavebroadband.com/tivo, or call
customer service at 1-866-928-3123.
TiVo and the TiVo logo are trademarks or registered trademarks of TiVo Inc. or its subsidiaries.
Netflix is a registered trademark of Netflix, Inc. YouTube is a
trademark of Google, Inc. iOS, iPad, iPhone, and iPod touch are registered trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a
service mark of Apple Inc.
TV On Demand
Creating a TiVo Account at tivo.com.
You will need to create an account at www.tivo.com in order to take advantage of TiVo’s online
features, such as remote DVR management and scheduling, as well as logging into the TiVo mobile
application for iOS and Android. You will need your TiVo Service Number (TSN) and your 10-Digit
Media Access Key, along with a valid email address to create an account.
1. Visit www.tivo.com and click the “Sign In” button in the top-right corner of the page.
2. Click the “here” link displayed under “New Customer? Have a TiVo device from your cable company?
Click here to create an account.”
3. Enter your 15-digit TiVo Service Number (TSN)
4. Enter your 10-digit Media Access Key (last 10 digits)
5. Click “Continue” button, and then enter a valid email address to associate with the account.
6. Click “Continue” button and then enter a password to associate with the account.
7. Once you’ve confirmed your password, click “Continue” button and then click “Go to My Account” to
enter your email address and password for logon.
8. You can use the same email address and password combination to login to the TiVo app.
IMPORTANT: Write down your TiVo account information.
Write your TiVo Service # (TSN) and Media Access Key below so that you have it handy in the future.
Your TSN can be found on the back panel of your TiVo DVR and TiVo Mini, or through the TiVo interface via
TiVo Central > Settings & Messages > Account & System Info > System Information. Your Media Access
Key can be accessed via TiVo Central > Settings & Messages > Account & System Info > Media Access Key.
DVR TSN # _____________ - _____________ - _____________ - _____________
Mini TSN # _____________ - _____________ - _____________ - _____________
Media Access Key: ___________________________________________________
Email Address: _______________________________________________________
Visit wavebroadband.com/tivo for additional information, FAQs, troubleshooting tips, and
access to the full TiVo Service Guide.
