Wacom Cintiq 20WSX Installation Manual Download

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Installation Guide & Hardware Manual
for Cintiq 20WSX (DTZ-2000W)

Cintiq20WSX_Manual.fm Page -1 Monday, January 15, 2007 9:23 AM

Summary of Contents for Cintiq 20WSX

Page 1: ...Installation Guide Hardware Manual for Cintiq 20WSX DTZ 2000W Cintiq20WSX_Manual fm Page 1 Monday January 15 2007 9 23 AM...

Page 2: ...of Wacom Company Limited Photoshop is either a registered trademark or a trademark of Adobe Systems Incorporated in the United States and or other countries Microsoft Windows and Vista are either regi...

Page 3: ...er treats the Cintiq pen display as two separate devices the LCD monitor and the pen tablet Therefore the installation process is completed in two stages First install the Cintiq as a display Then ins...

Page 4: ...ure changes are severe or exceed specifications e g outdoors or inside a vehicle The pen display the Grip Pen and the Cintiq stand are exposed to direct sunlight or heat from an appliance or are expos...

Page 5: ...rotation lock screws see page 56 the stand will not separate from the display unit and Cintiq can be safely lifted by grasping the display unit with both hands Always follow the instructions on page...

Page 6: ...esult in a temporary discoloration and blotching of the LCD monitor If discolorations occur leave Cintiq s display on and the discolorations should disappear within a few hours Reuse recycling and rec...

Page 7: ...ments 15 Step 1 LCD monitor installation 16 Step 2 Pen tablet installation 21 Working with your Cintiq 23 Using the pen 23 Working with the tablet controls 25 Setting up your work area 30 Customizing...

Page 8: ...or stand 57 Pen and digital ink capabilities in Windows Vista 60 Uninstalling Cintiq 61 Product specifications 62 Purchasing parts and accessories 65 Radio and television interference 66 Warranty Worl...

Page 9: ...came with those CDs or DVDs Retain the package box for use when storing or shipping Cintiq Next step Set up the Cintiq stand See page 8 Cintiq 20WSX model DTZ 2000W pen display main unit with attache...

Page 10: ...tand use these levers to adjust the display incline as described in Adjusting the display incline on page 10 Front feet The front feet have rubber pads to reduce stand slippage on the desktop when adj...

Page 11: ...s bearing recess See A The V shaped edges of the stand will serve as a guide for positioning the bearing hub With the back of Cintiq resting against the stand lower Cintiq until the bearing hub rests...

Page 12: ...ting the incline adjustment levers Cintiq must be mounted on the stand with the stand feet resting on a stable flat surface The stand is spring loaded and can snap back quickly causing injury or damag...

Page 13: ...irection If you do not plan to rotate the Cintiq use the rotation lock screws to fasten the display to the stand in a horizontal position See Optional display configurations on page 56 for more inform...

Page 14: ...unit out of the display stand Important When removing Cintiq from the display stand always lift Cintiq in a direction parallel to the front of the stand You may also need to rotate Cintiq slightly so...

Page 15: ...in which video signals are not sent Power switch Turns power to the unit on or off Status LED Lights blue when the pen is in the active area of the pen display tablet and the pen tip eraser or side sw...

Page 16: ...d removal from the stand On Screen Display OSD controls These controls enable you to adjust a variety of display settings See Adjusting the LCD monitor on page 36 for more information Important Always...

Page 17: ...perating system you may be able to set up Cintiq as a mirrored extended or independent display Refer to your video card documentation for more information on its capabilities When you are working with...

Page 18: ...NALOG DVI VGA switch located on the back of Cintiq for the video connection you are using Move the switch toward the tablet edge for Digital DVI I or DVI D and move it toward the OSD buttons for ANALO...

Page 19: ...ADC to DVI I adapter Plug the Cintiq video cable into the ADC to DVI I adapter Then plug the ADC adapter end into the ADC connector on your video card If you are connecting to an Apple mini VGA connec...

Page 20: ...your video card has a DVI or VGA connector and that you correctly set the Cintiq Digital Analog DVI VGA switch for the video connector you are using CAUTION Use only the power adapter that came with...

Page 21: ...ton 2 Select the MONITOR tab and click the PROPERTIES button 3 Select the DRIVER tab and click the UPDATE DRIVER button The HARDWARE UPDATE WIZARD will display 4 Insert the Wacom Pen Tablet Driver CD...

Page 22: ...of Cintiq For troubleshooting tips please refer to page 41 Notes Each Cintiq LCD panel is produced under very stringent quality standards Production techniques cannot guarantee an absolutely perfect...

Page 23: ...your computer or into a USB hub attached to your computer Next move on to the pen tablet Software installation on page 22 You must install the Wacom tablet driver software for full tablet functionali...

Page 24: ...hould again jump to the new position This is known as absolute positioning and enables you to position the screen cursor without having to drag your pen across the display screen surface To fine tune...

Page 25: ...e tip switch Toggle the DuoSwitch in either direction to activate the upper or lower button functions You can use the DuoSwitch whenever the pen tip is within 5 mm 0 2 inch of the tablet surface you d...

Page 26: ...uble clicking Press the upper side switch or quickly tap the display screen twice in the same place with the pen tip Double clicking is easier when the pen is perpendicular to the tablet screen Refer...

Page 27: ...unction is also available for use on multiple monitor systems This feature allows you to use your pen on the Cintiq pen display to navigate the screen cursor to any display on your system See Using th...

Page 28: ...Macintosh Button 4 SPACE key spacebar Button 5 DISPLAY TOGGLE This option is available for use only on multiple monitor systems Button 6 Left and right outer TOUCH STRIP MODIFIER Enables you to change...

Page 29: ...ndard Wacom tablet where the screen cursor can be moved across the entire desktop or additional displays In Photoshop pressing the spacebar key 4 on your pen display tablet switches the currently sele...

Page 30: ...he assigned keystroke function one step at a time By sliding your finger over the Touch Strip you can quickly zoom in or out scroll up or down or perform other functions You can do this with your seco...

Page 31: ...ach for the keyboard or access the Photoshop BRUSHES palette This is the default setting for the Touch Strip when pressing the outer ExpressKey in each upper pair group Refer to the electronic Softwar...

Page 32: ...nd relax your muscles Use a gentle grip when working with the pen Alternate tasks throughout the day Minimize awkward postures and repetitive movements that cause discomfort Alternate between differen...

Page 33: ...r position if you feel any discomfort due to your work position Do not pull the cable out of its computer connections by accidentally moving the pen display tablet too far from the computer An optiona...

Page 34: ...anel use the Cintiq pen on the pen display tablet Windows Click on the Windows START button and choose ALL PROGRAMS For Windows 2000 choose the PROGRAMS group Then select WACOM TABLET and choose the W...

Page 35: ...e for most control panel items Simply position the screen cursor over an item and let it rest there in a few moments the Tool Tip will pop up Additionally your keyboard tab and arrow keys can be used...

Page 36: ...when working with the tablet Use the pen tip to click on the center of the crosshairs in the upper left corner Then click on the center of the crosshairs that are displayed in the lower right corner T...

Page 37: ...trol Panel and click on the HELP button To read the Software User s Manual before installing Cintiq first insert the Wacom Pen Tablet Driver CD into your computer s CD ROM drive When the software menu...

Page 38: ...the AUTO ADJUST option to initiate display synchronization Additional screen display adjustments can be manually made using the OSD controls Color calibration Changing the color color temperature cont...

Page 39: ...s use the RESET RECALL option to return Cintiq to its original factory defaults When you open the On Screen Display OSD the following menu options are displayed as icons CONTRAST Select to increase or...

Page 40: ...TNESS and CONTRAST settings are also set to DIRECT and cannot be adjusted manually Also provides a CUSTOM option that enables you to adjust Red Green and Blue independently Choose a setting to work wi...

Page 41: ...splays be sure the display corresponding to Cintiq is selected in the MONITOR menu Click on the CALIBRATE button to activate the calibration screen Using the OSD controls open the OSD menu and select...

Page 42: ...uter or video card the display will automatically comply with the below power saving parameters Computer mode H sync V sync Video Power consumption Power lamp Power ON Yes Yes Active 50 W Blue Standby...

Page 43: ...here to obtain support for your region Testing Cintiq 1 If the Cintiq power LED does not light check the following First verify that the green light on the power adapter is on If the light is not on c...

Page 44: ...evice and the pen tip is pressed against the display 4 Check the pen If you cannot make a selection on the display screen with the pen Test the pen by pressing the pen tip or the eraser against the su...

Page 45: ...ccur when the button is pressed In this case you may want to change that button s function before testing Testing the ExpressKeys 1 With the DIAGNOSTICS dialog box open observe the TABLET INFO column...

Page 46: ...ESSURE should change from approximately 0 with no pressure applied to approximately 100 when full pressure is applied For the optional Airbrush move the fingerwheel forward the WHEEL value should decr...

Page 47: ...Cintiq and your computer Verify that the DIGITAL ANALOG DVI VGA switch is properly set Restart your computer after changing the position of the switch Verify that the video card is properly installed...

Page 48: ...he display ripples or flickers Open the OSD menu go to the RESET menu and select the AUTO ADJUST option If necessary manually adjust the pitch and phase settings Verify that the display adapter or vid...

Page 49: ...ake sure the tablet driver software is installed and functioning Install the pen tablet driver software in accordance with the instructions found in the Installation section of this manual The pen doe...

Page 50: ...have defective hardware see Troubleshooting on page 41 Open the Wacom Tablet control panel Check the control panel s PEN tab and verify that the tip is assigned to a CLICK function Changing the functi...

Page 51: ...make sure that your pen display tablet is operating in PEN mode When using Cintiq on a multiple monitor system you cannot use the pen to control the other monitor s To toggle the screen cursor between...

Page 52: ...lder Then open the TABLET folder and run the REMOVETABLET utility When the utility starts click on the REMOVE ALL PREFERENCE FILES button Log out then log back in When the tablet driver loads it will...

Page 53: ...ed check the pen display s USB cable connection or try plugging the pen display into a different USB port If this does not help contact Wacom for Technical Support See Technical support options on pag...

Page 54: ...is not working properly contact the Wacom support staff for the area where your product was purchased See the Wacom tablet Read Me file located on the Wacom Pen Tablet Driver CD for contact informati...

Page 55: ...Africa Japan Asia Pacific English China Korea Taiwan Worldwide Web http www wacom com productsupport Driver downloads Worldwide Web http www wacom eu Software updates Anonymous FTP Site ftp ftp wacom...

Page 56: ...display tablet ExpressKeys Touch Strips or pen buttons tip and eraser wet they contain sensitive electronic parts that will fail if liquids enter them Cleaning To clean the Cintiq casing the Cintiq d...

Page 57: ...or lay it flat on your desk To maintain the sensitivity of your pen do not store the tool in a container where it will rest on its tip or eraser WARNING Prevent children from swallowing the pen tip or...

Page 58: ...he rotation lock screws as shown below To lock Cintiq to the display stand Rotate the pen display to the standard landscape position with the power switch located at the top of the unit Line up the tw...

Page 59: ...it and your computer 2 Remove Cintiq from its stand and place it face down on a flat soft surface such as a cloth spread across a desktop 3 Remove the bearing hub by unscrewing the four bearing hub at...

Page 60: ...er 2 Remove Cintiq from the alternate mounting platform 3 Place the pen display unit face down on a flat soft surface such as a cloth spread across a desktop Remove the bearing cover plate 4 Remove th...

Page 61: ...earing hub sections to the unit making sure to use the correct screws for reattachment The bearing hub screws are longer than the cable cover plate screws Proper positioning shows the hub sections ali...

Page 62: ...nd inking tools available in Microsoft Office 2007 applications running on Windows Vista Found on the REVIEW tab within applicable applications these tools provide a consistent set of inking options F...

Page 63: ...on the REMOVE button Windows 2000 double click on the ADD REMOVE PROGRAMS icon In the dialog box that appears choose the TABLET option and click on the ADD REMOVE button 3 Follow the prompts to remove...

Page 64: ...s 1280 x 1024 pixels SXGA 1280 x 960 pixels 1280 x 720 pixels HD 720 1024 x 768 pixels XGA 800 x 600 pixels SVGA 640 x 480 pixels VGA and others Synchronization range 60 Hz vertical for WSXGA 50 to 75...

Page 65: ...n Weight 1 7 kg 3 7 lb Rotation 180 Incline 10 to 65 from horizontal Primary orientation Landscape lockable Input voltage 100 to 240 VAC 50 60 Hz Output voltage 12 VDC 5 83 A Pressure sensitivity 1024...

Page 66: ...This pressure sensitive pen has the same feature set as the Cintiq Grip Pen but with a slimmer profile that does not include a rubberized grip ZP 300E Replacement nibs Standard nibs polyacetal white f...

Page 67: ...acom eu Or visit the Wacom web site at www wacom eu solutionstore You can also contact your local dealer distributor or Technical Support using the appropriate number for your region To purchase parts...

Page 68: ...ntenna until the interference stops Move the equipment farther away from the television or radio Plug the equipment and computer into an outlet that is on a different circuit from the television or ra...

Page 69: ...d other than in accordance with Wacom s storage instructions Any descriptions drawings specifications samples models bulletins or similar material used in connection with the sale of the product shall...

Page 70: ...roduct except in the Software within the Warranty Period you should contact your local dealer or distributor If an authorized Wacom repair center is not available in your local country you will be res...

Page 71: ...1513 Fax 81 3 5309 1514 Wacom China Corporation Wacom Digital Solutions Co Ltd 1108 Block One Kuntai International Bldg Gangnam Telepia B D 9th Fl 662 18 12 Chao Wai Street Chao Yang District Yeoksam...

Page 72: ...Installation Guide Hardware Manual for Cintiq 20WSX DTZ 2000W Wacom Co Ltd UE 0364 Cintiq20WSX_Manual fm Page 70 Monday January 15 2007 9 23 AM...

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