background image

Go to 

www.vtechphones.com

  

to register your product for 
enhanced warranty support and 
latest VTech product news.

Congratulations

on purchasing your new VTech product.  

Before using this HD video monitor, please read 

Important safety instructions

.

For support, shopping, and everything new at VTech, visit our website at  

www.vtechphones.com.

 In Canada, visit 

www.vtechcanada.com

.

Technical

 specifica

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UL STD. 

62368-1 

CERTIFIED TO 

CSA STD. 

C22.2 NO.62368-1

CO

NFO

RM

S T

RM7764HD 

RM7764-2HD

7-inch Smart Wi-Fi 1080p 

Pan and Tilt Monitor

What does HD Video Monitor do?

VTech 7-inch Smart Wi-Fi 1080p Pan and Tilt Monitor allows you to stay close to your baby when 

you are on the move or away. 

This monitor is Wi-Fi enabled, which uses your home wireless network to stream live video and 

audio through the HD baby unit and 7-inch color screen parent unit. It allows you to maintain a 

constant connection to your baby.

You can also monitor from your smartphone and mobile tablet.
VTech 7-inch Smart Wi-Fi 1080p Pan and Tilt Monitor uses 

MyVTech Baby Pro 

app to let you 

instantly see and hear what’s happening with your baby from anywhere in the world. 

The app can be 

 the App Store or the Google Play

TM

 Store, directly from your 

smartphone or 

Frequency

Baby unit: 2412 - 2462 MHz

Channels

11

LCD

7’’ C

olor L

CD

(IPS 1200x800 pixels

)

Nominal effective range

Maximum power allowed by FCC and IC. Actual operating range may 

vary according to environmental conditions at the time of use.

Pow

er requir

ement

Parent unit: 

3.7V

 5000mAh, 18.5Wh Lithium-ion batt

ery

Baby unit power adapter: Output: 5V DC @ 1

A

Par

en

t un

it p

ow

er a

dap

te

r: O

utp

ut:

 5V DC @ 2

A

Specific

ations ar

e subject to change 

without no

tice. 

© 2021 VT

ech Communic

ations, Inc. 

All rights r

eserved. 

10/21. RM7764-

XHD_QSG_V

4. 

Quick start guide

RM7764HD

RM7764-2HD

For more support information

S

m

Disclaimer and Limit

ation of

 Liability

VTech C

ommunications, Inc. and its suppliers assume no r

esponsibility for

 any damage or

 loss 

resulting fr

om the use o

f this user’

s manual. VT

ech Communic

ations, Inc. and its suppliers assume no 

responsibility

 for

 any loss or

 claims by 

third parties 

that ma

y arise 

through 

the use of this pr

oduct.

Compan

y: VT

ech Communic

ations, Inc.

Addr

ess: 9020 SW W

ashington Squar

e Road - S

te 555 

Tigard, OR 97223, U

nited S

tat

es

Phone: 1 (

800) 595-9511 in 

the U.S. or

 1 (800

) 267-

7377 in Canada

  Overview 

  What’s in the box

  Connect, charge and power on the baby monitor

  

Protect your privacy and online security

x 2

x 2

Important safety 

instructions

Quick start  guide

Your HD video monitor package contains the following items. Save your sales receipt and 

original packaging in the event warranty service is necessary.

  How the system works

VTech cares about your privacy and peace of mind. That’s why we’ve put together a list of 

industry-recommended best practices to help keep your wireless connection private and 

your devices protected when online. We recommend you carefully review and consider 

complying with the following tips.

Ensure your wireless connection is secure.

•  Before installing a device, ensure your router’s wireless signal is encrypted by selecting 

the “WPA2-PSK with AES” setting in your router’s wireless security menu.

Change default settings.

•  Change your wireless router’s default wireless network name (SSID) to something unique.
•  Change default passwords to unique, strong passwords. A strong password:

-  Is at least 10 characters long.
-  Is complex.
-  Does not contain dictionary words or personal information.
-  Contains a mix of uppercase letters, lowercase letters, special characters and numbers.

Keep your devices up to date.

•  Download security patches from manufacturers as soon as they become available. This 

will ensure you always have the latest security updates.

•  If the feature is available, enable automatic updates for future releases.

Disable Universal Plug and Play (UPnP) on your router.

•  UPnP enabled on a router can limit the effectiveness of your firewall by allowing other 

network devices to open inbound ports without any intervention or approval from you. 
A virus or other malware program could use this function to compromise security for the 
entire network.

For more information on wireless connections and protecting your data, please review the 

following resources from industry experts:
1.  Federal Communications Commission: Wireless Connections and Bluetooth Security Tips 

–  

www.fcc.gov/consumers/guides/how-protect-yourself-online

.

2.  U.S. Department of Homeland Security: Before You Connect a New Computer to the 

Internet –  

www.us-cert.gov/ncas/tips/ST15-003

.

3.  Federal Trade Commission: Using IP Cameras Safely –  

https://www.consumer.ftc.gov/articles/0382-using-ip-cameras-safely

.

4.  Wi-Fi Alliance: Discover Wi-Fi Security –  

http://www.wi-fi.org/discover-wi-fi/security

.    

 Parent unit icons

For mobile access:

MyVTech Baby Pro

 mobile app

Network

Wi-Fi

Wi-Fi router

2.4GHz 802.11 b/g/n

Internet connection

1.5 Mbps @ 720p or 2.5 Mbps @1080p upload
bandwidth per baby unit

Requirements

Parent unit overview

1

LINK LED light

•  On when the parent unit is linked to the 

baby unit.

•  Flashes when the link to the baby unit 

is lost. 

2

 LED light

•  On when the parent unit is connected to 

AC power, and the battery is charging.

•  Flashes when the parent unit battery is 

low and needs charging.

3

3- level sound indicator light

•  Green on when low sound level is 

detected by the baby unit.

•  Green and amber on when moderate 

sound level is detected by the baby 

unit.

•  Green, amber and red on when high 

sound level is detected by the baby 

unit.

4

TALK / 

•  Press and hold to talk to the baby unit.
•  While in a submenu, press to exit. 

5

•  Press to zoom in/out.

•  While in a submenu, press to view the 

help menu.

6

Arrow keys

 , 

,   or 

•  Press to navigate leftward, upward, 

rightward or downward, within the 

main menu and submenus.

•  While viewing image from the 

baby unit, press to pan the baby 

unit leftward, upward, rightward or 

downward.

•  While viewing zoomed image, press 

to move the zoomed image leftward, 

upward, rightward or downward.

7

MENU/SELECT

•  Press to enter the main menu.
•  While in a menu, press to choose an 

item, or save a setting.

8

- VOL/ VOL +

•  Increase or decrease parent unit’s 

volume.

9

Microphone

10

POWER / LCD ON/OFF

•  Press and hold to power on or off.
•  Press to turn on or off the LCD screen.

11

Power jack

12

RESET

•  Force reboot the parent unit.

13

Antenna

14

Speaker

15

Stand

Connect the baby monitor

•  The rechargeable battery in the parent unit is built-in.
•  Use only the power adapters supplied with this product.
•  Make sure the parent unit and the baby unit are not connected to the switch controlled electric outlets.
•  Connect the power adapters in a vertical or floor mount position only. The adapters’ prongs are not 

designed to hold the weight of the parent unit and the baby unit, so do not connect them to any ceiling, 
under-the-table, or cabinet outlets. Otherwise, the adapters may not properly connect to the outlets.

•  Make sure the parent unit, the baby unit and the power adapter cords are out of reach of children.

Charge the parent unit battery before use

The parent unit runs on rechargeable battery or AC power. To continuously monitor your 

baby, keep the parent unit connected to AC power. With the battery alone, the parent unit 

can cordlessly run for a short time only.

•  Before using the baby monitor for the first time, charge the parent unit battery for 12 hours. When 

the parent unit battery is fully charged, the battery icon becomes solid 

.

•  The standby time varies depending on your actual use.

After the parent unit is fully charged, press 

POWER

 until the welcoming screen appears.

The battery icon indicates the battery status (see the following table).

Battery indicators

Battery status

Action

The screen displays 

 and 

. The 

 light flashes.

The battery has very little 

charge and may be 

used 

for only a short time.

Charge without interruption (about 

30 minutes).

The battery icon becomes 
solid 

.

The battery is fully 

charged.

To keep the battery charged, connect 

it to AC power when not in use.

Raise the parent unit antenna  

for better reception

1 set for RM7764HD
2 sets for RM7764-2HD

Direct mode

The parent unit and the baby unit of your video monitor connect to each others in 

Direct mode

 

by default, which allows you to stream live video right out of the box. 

Direct mode

 connection 

lets you stream live video from parent unit only.

•  You may experience reduced signal strength if your parent unit and baby unit are far apart, or there are 

obstructing factors, such as internal walls, between them. Move the parent unit closer to the baby unit to 
improve the signal strength. You can also set up 

Router mode

 to connect via your home Wi-Fi network to 

improve the connection between your parent unit and baby unit.

Router mode

You can continue using your video monitor 
with 

Direct mode

 connection, or you 

can set up your monitor in 

Router mode

 

connection.

Router mode

 uses your home Wi-Fi 

network to connect your video monitor. 
It supports streaming live video through 
parent unit and smartphone app.

We recommend that you set up your 
monitor in 

Router mode

 to enjoy streaming 

live video via your parent unit with better 
connection.
If you want to stream live video remotely with your mobile device, download and install the 

MyVTech Baby Pro

 mobile app. With the mobile app, your Wi-Fi router (not included) provides 

Internet connectivity to your HD video monitor system. It serves as a communicating channel 
between your baby unit and mobile device, allowing you to monitor and/or control your baby 
unit wherever you are. For detail, see 

Download app for mobile access

 section in this quick start 

guide.

•  Your parent unit detects the connection signal strength. If you have connected your video monitor with 

your home Wi-Fi network, your parent unit automatically switches to direct or router mode - the one that 
has stronger signal strength.

•  When both parent unit and app are viewing the camera simultaneously, the video quality will be 

optimised to deliver the best possible viewing result.

Local access

Mobile access

Enhanced local access

NOTE: 
Camera lens and surface may get 
warm during normal operation.

WARM

WARM

Baby unit overview

1

Light sensor

2

Camera lens

3

Microphone

4

Infrared LEDs

•  Allow you to see clearly in a dark 

surrounding.

5

LED indicator

•  Orange is steady on when the baby unit 

is connecting to the parent unit directly 
in local mode.

•  Green is steady on when the baby unit 

and parent unit are connecting to your 
home Wi-Fi network via the Wi-Fi router.

•  Flashes orange slowly during video 

streaming in local mode.

•  Flashes green slowly during video 

streaming via home Wi-Fi network.

6

ON

•  Power on/off switch.

7

Speaker

8

Power jack

9

Temperature sensor

10

Slots for wall mounting

•  Wall mount bracket is included in your 

package.

11

PAIR

•  Reset the baby unit to factory default.

1.  Press and hold 

PAIR

 key until you 

hear a beep sound.

2.  Release the 

PAIR

 key, and then 

press the 

PAIR

 key again five times 

until you hear another beep sound.

3.  The baby unit will sound another 

beep when the reset completes. 
Then, the baby unit will reboot.

1

2
3

5
6

4

7

8

9

10

11

1

2
3

5
6

4

7

8

9

10

11

1

2
3

5
6

4

7

8

9

10

11

2

1

3
4
5
6
7
8

9

13

14

15

12

11

10

Power on

Power off

St

ra

ng

ul

at

io

n

H

az

ar

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Ke

ep

 th

is 

co

rd

 o

ut

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ea

ch

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 c

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Th

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ds

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as

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aw

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ild

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im

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ith

 an 

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 d

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Main 
Menu

Options

Monitoring mode 

(* For 

RM7764-2HD

 only)

•  View baby unit 1 or 2 in 

Single

 

mode.

•  View both baby units in 

Patrol

 

mode.

•  View both baby units in 

Split

 

screen.

Melodies and soothing sounds

•  Select play all melodies, or play 

one of the five melodies and 

four soothing sounds.

•  You can also set the timer to 

stop playing after 15, 30 or 60 

minutes, or play non-stop.

 

Alerts - Sound, motion and temperature

•  Turn on/off 

sound detection

motion detection

, and 

temperature

 alerts.

•  Select the 

sound

 and 

motion

 

detection

 sensitivity 

level.

•  Select maximum and minimum 

temperature for alert range.

•  Turn on/off 

Auto Wake Up

 

function.

•  Change the temperature format 

to Fahrenheit (°F) or Celsius (°C).

Parent unit settings

•  Adjust parent unit screen 

brightness.

•  Turn on/off dim mode.

Baby unit settings

•  Turn on/off 

Night Vision

.

•  Turn on/off baby unit’s status LED.
•  Adjust baby unit’s speaker 

volume.

•  Update baby unit’s security key.

Main 
Menu

Options

General settings

•  Configure Wi-Fi

, choose your 

connection mode

, and check 

your 

connection status

.

•  Turn on/off 

Parent unit Wi-Fi 

Connection

.

•  Connect mobile phone

.

•  Turn on/off 

Low Battery Alert Tone

.

•  Turn on/off 

No Link Alert Tone

.

•  Reset settings

 to factory default.

•  Software Update

.

Status icons

Direct mode
Parent unit, baby unit 1 and baby unit 2 

(*For 

RM7764-2HD only

) are connected to 

each others directly.

Router mode
Parent unit, baby unit 1 and baby unit 2 

(*For 

RM7764-2HD only

) are connected to 

home Wi-Fi network.

Baby unit 1 and 2 are being viewed in 

Patrol 

mode (*For 

RM7764-2HD

 only).

Baby unit 1 and 2 are being viewed in 

Split

 mode (*For 

RM7764-2HD

 only).

Night vision is turned on.

Motion alert is turned on.

Sound detection alert is turned on.

Melodies and soothing sounds are turned 

on.

Night light is turned on.

Parent unit speaker is muted.

Temperature alert is turned on.

Slide the 

ON

 switch to power on or off your baby unit.

 

Notes

•  When powering up, the baby unit’s status LED turns on. 

 It will turn off after a while and stay off.

•  The status LED setting is off by default. If you want to keep 

the LED on, press 

MENU

, then go to  

 

Status LED

 and turn it on. 

Summary of Contents for RM7764-2HD

Page 1: ...and Tilt Monitor allows you to stay close to your baby when you are on the move or away This monitor is Wi Fi enabled which uses your home wireless network to stream live video and audio through the HD baby unit and 7 inch color screen parent unit It allows you to maintain a constant connection to your baby You can also monitor from your smartphone and mobile tablet VTech 7 inch Smart Wi Fi 1080p ...

Page 2: ... ez pas cett e étiq uett e Man teng a este cab le fuer a de la alca nce de los niño s Este cab le deb e esta r por lo men os tres pies fuer a de la alca nce del niño en todo mom ento No lo use con una exte nsió n inal ámb rica No quit e esta etiq ueta Ri sq ue d é tra ng lem en t Ri es go de es tra ng ula ció n Protect your privac Important safety instructions Quick start guide original packaging ...

Page 3: ...g video streaming in local mode Flashes green slowly during video streaming via home Wi Fi network 6 ON Power on off switch 7 Speaker 8 Power jack 9 Temperature sensor 10 Slots for wall mounting Wall mount bracket is included in your package 11 PAIR Reset the baby unit to factory default 1 Press and hold PAIR key until you hear a beep sound 2 Release the PAIR key and then press the PAIR key again ...

Page 4: ... a submenu press to exit 5 Press to zoom in out While in a submenu press to view the help menu 6 Arrow keys or Press to navigate leftward upward rightward or downward within the main menu and submenus While viewing image from the baby unit press to pan the baby unit leftward upward rightward or downward While viewing zoomed image press to move the zoomed image leftward upward rightward or downward...

Page 5: ...o through parent unit and smartphone app We recommend that you set up your monitor in Router mode to enjoy streaming live video via your parent unit with better connection If you want to stream live video remotely with your mobile device download and install the MyVTech Baby Pro mobile app With the mobile app your Wi Fi router not included provides Internet connectivity to your HD video monitor sy...

Page 6: ...es from manufacturers as soon as they become available This will ensure you always have the latest security updates If the feature is available enable automatic updates for future releases Disable Universal Plug and Play UPnP on your router UPnP enabled on a router can limit the effectiveness of your firewall by allowing other network devices to open inbound ports without any intervention or appro...

Page 7: ...so do not connect them to any ceiling under the table or cabinet outlets Otherwise the adapters may not properly connect to the outlets Make sure the parent unit the baby unit and the power adapter cords are out of reach of children NOTE Camera lens and surface may get warm during normal operation WARM WARM Power on Power off Slide the ON switch to power on or off your baby unit Notes When powerin...

Page 8: ... icon becomes solid The standby time varies depending on your actual use After the parent unit is fully charged press POWER until the welcoming screen appears The battery icon indicates the battery status see the following table Battery indicators Battery status Action The screen displays and The light flashes The battery has very little charge and may be used for only a short time Charge without ...

Page 9: ...ght Vision Turn on off baby unit s status LED Adjust baby unit s speaker volume Update baby unit s security key Main Menu Options General settings Configure Wi Fi choose your connection mode and check your connection status Turn on off Parent unit Wi Fi Connection Connect mobile phone Turn on off LowBatteryAlertTone Turn on off No Link Alert Tone Reset settings to factory default Software Update S...

Page 10: ...wering up your video monitor the parent unit streams live video in direct mode We recommend you follow the instructions on screen to set up home Wi Fi network with your monitor for functionality enhancements and mobile access See Auto software and firmware update and Download app for mobile access in this quick start guide Use the menu Press MENU on the parent unit to enter the main menu choose a ...

Page 11: ...o to Baby unit settings 3 Press to scroll to Volume 4 Press to decrease and to increase the baby unit s speaker volume Talk to your baby via the baby unit 1 Press and hold the TALK key 2 When the icon displays on screen speak to your parent unit Your voice is transmitted to the baby unit 3 When finish talking release the TALK key and hear your baby again You can reset the parent unit by pressing t...

Page 12: ...unit Positioning the HD video monitor Keep the baby unit out of the reach of your baby Never place or mount the baby unit inside the baby s crib or playpen 1 Place the baby unit more than 3 feet away from your baby 2 Adjust the angle of the baby unit to aim at your baby 3m 37 37 10 25 AM 10 25 AM 2 If you drill the holes into a stud go to step 3 If you drill the holes into an object other than a s...

Page 13: ...re when there are new versions available Follow the instructions on the parent unit screen to update your HD video monitor If you skip the updates the parent unit and baby unit will be updated automatically when the parent unit is powered off and then powered on again To check if your device is running on the latest software or to update your device software go to Software Update Connect your HD v...

Page 14: ...ength adjust the distance or direction of your parent unit Check with your parent unit again RM7764HD online help Need help Use your smartphone or mobile device to access our online help Go to https help vtechphones com rm7764hd or https help vtechphones com rm7764 2hd OR Scan the QR code on the right Launch the camera app or QR code scanner app on your smartphone or tablet Hold the device s camer...

Page 15: ... the wall mount bracket position is fixed You can tighten the other screw in the top hole 3 Insert the screws into the holes and tighten the screws until only 1 4 inch of the screws are exposed 4 Place the baby unit on the wall mount bracket and then slide it forward until it locks into place Align the holes on the wall mount bracket with the screws on the wall and slide the wall mount bracket dow...

Page 16: ... MENU SELECT will turn the LCD display back on Why does the baby unit not respond normally Try the following in the order listed for common cure 1 Disconnect the power to the baby unit 2 Wait a few minutes before connecting power back to the baby unit 3 Reboot the parent unit Why is my screen in black and white The baby unit has a light sensor that measures the ambient light When the ambient light...

Page 17: ...anty gle Play store eyword MyVTech Baby Pro aby Pro mobile app to your mobile device app the app by Pro mobile app and install it e device and the mobile app to ne download the app into your p to set up and pair your baby bile app from the App Store or e instructions in the mobile app and parent mobile device and then create a user account webmail services such as Google Gmail for the your email a...

Page 18: ...er requirement Parent unit 3 7V 5000mAh 18 5Wh Lithium ion battery Baby unit power adapter Output 5V DC 1A Parent unit power adapter Output 5V DC 2A Specifications are subject to change without notice 2021 VTech Communications Inc All rights reserved 10 21 RM7764 XHD_QSG_V4 Disclaimer and Limitation of Liability VTech Communications Inc and its suppliers assume no responsibility for any damage or ...

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