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ErisTerminal

®

 SIP Deskset 

VSP725A

User Guide

Hosted Telephony in the Cloud

7

Using the Phone

Programmable feature key lights

The programmable feature key lights indicate call status and other information, 

Key

Light Activity

Description

Line

Flashing ORANGE
Solid GREEN

Steady ORANGE

Line is unregistered
On a call or dialing
Ringing incoming call
Held call
Cordless Handset in use

Shared line key Steady ORANGE

The shared line is on a call
The shared line is on hold

Do not disturb

Off
Steady ORANGE

DND is off
DND is on

Call forward

Off
Steady ORANGE

Call forward is off
Call forward is on

Off
Steady ORANGE

Flashing ORANGE

Monitored phone is idle
Monitored phone is on a call or has a 

held call
The monitored phone is ringing
Registration error.

Automatic Call 

Distribution

Steady GREEN
Slow Flash GREEN
Steady ORANGE

ACD agent “wrap up” state
ACD agent ready state
ACD agent unavailable state
ACD logged on
ACD logged off
ACD subscription error

Using the menu

1.  Press 

MENU

 to show the main menu.

2.  Press

 

 or 

 to highlight menu items.

3.  Press 

SELECT

 or a corresponding dial pad key to 

select a highlighted menu item. For example, when 

Features is highlighted, you can press 

SELECT

 or 

you can press 

1

 on the dial pad to view the Features submenu.

4.  Press 

SELECT

 or an appropriate soft key to save changes.

5.  Press 

CANCEL

 to stop an operation, exit a menu or return to the idle screen.

Hosted Telephony in the Cloud

Summary of Contents for ErisTerminal VSP725A

Page 1: ... ORANGE Flashing ORANGE Monitored phone is idle Monitored phone is on a call or has a held call The monitored phone is ringing Registration error Automatic Call Distribution Steady GREEN Slow Flash GREEN Steady ORANGE ACD agent wrap up state ACD agent ready state ACD agent unavailable state ACD logged on ACD logged off ACD subscription error Using the menu 1 Press MENU to show the main menu 2 Pres...

Page 2: ...Your phone s soft keys are programmable and may differ from what is shown here If Hotline is enabled then the phone will automatically dial a pre programmed number after going off hook Hosted Telephony in the Cloud 6 Using the Phone As with shared lines you can monitor call activity using Busy Lamp Field BLF keys However BLF keys and LEDs represent activity on an individual deskset extension only ...

Page 3: ...umber of the desired speed dial entry For example to dial speed dial entry 4 press and hold 4 on the dial pad See Speed Dial on page 47 Hosted Telephony in the Cloud 5 Using the Phone Transferring calls continued To transfer a call blind 1 During a call press Transfer The call is automatically put on hold and the transfer setup screen appears 2 Press Blind 3 Dial the number to which you want to tr...

Page 4: ...ring calls You can transfer a call to someone else at another phone If you talk to the transfer recipient before completing the transfer you are making a supervised transfer However the transfer recipient does not have to talk to you before receiving the transferred call If you do not talk to the transfer recipient before transferring the call you are making a blind transfer You can also transfer ...

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