Visioneer OneTouch 9750 User Manual Download

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for Windows

Visioneer

OneTouch

9750 USB Scanner
User's Guide

Summary of Contents for OneTouch 9750

Page 1: ...for Windows Visioneer OneTouch 9750 USB Scanner User s Guide...

Page 2: ...Visioneer OneTouch 9750 USB Scanner User s Guide F O R W I N D O W S...

Page 3: ...TION IS NOT RECEIVED DURING THE INITIAL 90 DAY PERIOD THE 12 MONTH WARRANTY IS NO LONGER AVAILABLE AND YOUR PRODUCT WARRANTY WILL TERMINATE AFTER THE 90 DAY INITIAL PERIOD EXPIRES THIS IS VISIONEER S...

Page 4: ...Your Scanner 22 View the User Guides 23 Register Your Scanner and Check for Updates 25 Scanning 26 Scanning Basics 27 Load a Stack of Documents 27 Load a Single Page 28 Scan with the Buttons on the Sc...

Page 5: ...essing the TWAIN Interface from PaperPort 94 The Two TWAIN Interface Options 98 Scanning from the TWAIN Basic Interface 99 Scanning Part of an Image 101 Scanning from the TWAIN Advanced Interface 102...

Page 6: ...the ADF Pad Assembly 137 Replacing the Roller Assembly 138 Troubleshooting 140 Status Light Troubleshooting Codes 144 How to Uninstall Your Scanner 145 Step 1 Uninstall the OneTouch 4 0 Scanner Softwa...

Page 7: ...iv TABLE OF CONTENTS...

Page 8: ...IN THE BOX Before starting the assembly and installation check the contents of the box to make sure that all parts are included If any items are missing or damaged contact the dealer where you purcha...

Page 9: ...9750 SCANNER Scan Buttons and Status Light Glass Document Pad Reference Frame Scanner Cover ADF Cable Power jack USB Port ADF port Power On Off Switch Paper Stop Paper Guide Extension Paper Guide Aut...

Page 10: ...a stack of pages onto the glass for scanning The ADF can hold up to 50 pages at a time Lock Locks or unlocks the scanning head The lock must be unlocked for the scanner to scan The lock should always...

Page 11: ...t Resolution set to at least 800 x 600 pixels To set your monitor s colors and resolution Open the Windows Control Panel Double click on Display then select the Settings tab DOCUMENTATION The followin...

Page 12: ...us or AntiSpyware software before installing your scanner but if you do make sure to turn it back on again when installation is finished If you already have a scanner connected to your computer it is...

Page 13: ...assemble the scanner are included in the box To assemble the scanner 1 Remove all shipping tape from the top and bottom of the scanner 2 Open the ADF cover and carefully remove any foam particles tha...

Page 14: ...Guide down into place The catch tabs C snap into place Refer to the picture on page 2 to see the location of the assembled parts Note The locking tab protects the scanner s scan head by holding it sec...

Page 15: ...750 SCANNER USER S GUIDE 5 Insert the Paper Guide Extension into the Paper Guide and snap its tabs into place 6 Insert the Paper Stop onto the back of the scanner and slide it downward to snap its tab...

Page 16: ...into the ADF port Tighten the two locking screws on either side of the plug to make sure the ADF cable is securely plugged into the port The ADF will not function properly if the ADF cable is loose or...

Page 17: ...Note If the CD does not automatically start check the following Make sure the CD drive s door is completely shut Make sure the CD was inserted in the drive in the proper direction label side up To la...

Page 18: ...tion window opens automatically 3 On the Installation Main Menu click Install Products The next window lists the software that is available to install on your computer 4 Select Nuance PaperPort and Sc...

Page 19: ...installed 9 On the Customer Information window accept the current values or enter new information then click Next 10 On the Setup Type window keep the default Setup Type and click Next 11 Click Instal...

Page 20: ...Agreement window read the license agreement If you accept the terms select I Agree and click Next If you choose not to accept the license agreement the installation will terminate and the scanner dri...

Page 21: ...ifferent methods to scan as explained in this User Guide TWAIN and ISIS The TWAIN and ISIS drivers are installed The OneTouch 4 0 Monitor will not run and you cannot use the OneTouch features You can...

Page 22: ...ckScan application you received with the scanner The OneTouch 4 0 Monitor will not run and you cannot use the OneTouch features You will not be able to use the TWAIN driver You also will not be able t...

Page 23: ...see this Installation Complete window Do NOT click Finish yet Leave the window open and proceed to the next section Step 3 Connect the Power Supply Reminder If your computer is running AntiVirus or An...

Page 24: ...Plug the power supply into its power port on the scanner 2 Plug the power cord into the power supply and into a wall outlet Now proceed to the next section Step 4 Connect the USB Cable and Turn on the...

Page 25: ...ance however your scanner will also connect to a USB 1 1 port The USB symbol as seen in the above diagram identifies the location of the USB port on your computer If the plug does not attach easily ma...

Page 26: ...plugged the USB cable into a USB 1 1 port an information bubble may open explaining that A HI SPEED USB device is plugged into a non HI SPEED USB hub Plug the USB cable into a USB 2 0 port if availabl...

Page 27: ...message 5 When you re certain that the software has completely loaded return to the Complete the installation by connecting your hardware window 6 Click OK The scanner s status light is green when th...

Page 28: ...NECT THE USB CABLE AND TURN ON THE POWER 21 7 Click Close on the Installation Complete window to close and exit the software installer You can now install free additional software you received with yo...

Page 29: ...additional applications on the installation CD To install the additional applications 1 Return to the Installation window and select the additional application s you want to install on your computer...

Page 30: ...D also contains User Guides for your Visioneer 9750 scanner and for all the software you received with it To view the user guides 1 On the Main Menu click User Guides The Visioneer User Guides window...

Page 31: ...rsion provided on the installation CD is a newer version than the one currently installed on your computer To view and save the User Guides 1 Click the name of a User Guide you want to view and it wil...

Page 32: ...or Online Updates from the pop up menu 3 Follow the instructions on the screen and register your scanner by entering your scanner s serial number and your email address The serial number is located on...

Page 33: ...any other programs use the TWAIN interface so you can scan from them too See Scanning with the TWAIN Interface on page 93 WIA Interface This option is the Microsoft Windows Image Acquisition WIA inter...

Page 34: ...aper 3 Adjust the Paper Stop at the back of the scanner for the size of the paper Pull out the slide on the Stop for letter sized pages Push it in for legal sized pages Note Always remove any staples...

Page 35: ...atic Document Feeder and will scan pages in it You must remove these pages prior to scanning if you want to scan from the Flatbed 2 Lift the cover and place the item on the Flatbed glass face down 3 A...

Page 36: ...lication on your computer 1 Load a stack of documents face up in the Automatic Document Feeder or place a single page face down on the Flatbed glass and close the cover 2 Press a scanner button A scan...

Page 37: ...nd attaches it to a new email message in your email application Copy Scans the document as an 8 5 x 11 black and white page then sends its image to your computer s printer or copier Scan Scans the doc...

Page 38: ...documents in the Automatic Document Feeder or place a document face down on the Flatbed glass 2 Now click on the OneTouch icon in the Windows Notification Area at the bottom right corner of the screen...

Page 39: ...process finishes the scanned images appear in the Destination Application In the example below the Destination Application is PaperPort To cancel scanning click the Cancel button Important The OneTouc...

Page 40: ...ea at the bottom right corner of the screen The OneTouch Button Panel opens 2 Right click the button you want to check The OneTouch Properties window opens for you to view and change the settings befo...

Page 41: ...ouch panel will update to show the new settings See Configuring the OneTouch Buttons on page 37 to change settings You can also click the tabs at the top of the OneTouch Properties window to see the s...

Page 42: ...icon to use to scan 3 To see the detailed settings for a button prior to scanning click on the green arrows to navigate through the panel s three views The Button View is your main scanner control pa...

Page 43: ...image If you want to use another application to work with your scanned images you can change the Destination Application and settings of a button For example if you scan a lot of documents that have...

Page 44: ...ttom right corner of the screen 2 Right click a button on the OneTouch Button Panel Remember left clicking a button on the OneTouch Button Panel starts the scan process Right clicking opens the OneTou...

Page 45: ...o see the settings for that button Select Destination The list of applications that can open to display the scanned image for the selected button To configure the list of available applications click...

Page 46: ...anning mode You can also click the Edit button or double click the configuration to see more detailed information about the selected configuration Important Later on if you install new software that c...

Page 47: ...are based on the type of Destination Application you select This example shows the formats that apply to Microsoft Outlook The button names indicate their file types See Selecting Format Options on pa...

Page 48: ...ion list select the application where you want documents sent when scanning is finished See Selecting Options for a Button on page 58 to display a full list of the Destination Applications that you ca...

Page 49: ...t as the Destination Application then the available formats are for graphics such as bmp and jpg 5 Click OK to accept the changes and close the window 6 To accept the changes but keep the window open...

Page 50: ...perties that you can select 1 On the OneTouch Properties window click a Destination Application 2 Click the Properties button A OneTouch 4 0 Link Properties dialog box opens for the type of Destinatio...

Page 51: ...g the folder to receive your scanned items 1 Select the PaperPort folder where you want the file of the scanned image to be located 2 Click OK 3 Click OK or Apply on the OneTouch Properties window Whe...

Page 52: ...he options you want The options will apply to all the applications in the group Always send a file even when no text was found The scanned file is sent to the OCR reader even if the image does not app...

Page 53: ...the icon that will appear in the OneTouch Destination List 5 In step 4 of the dialog box select the file formats that the application will accept Refer to the documentation you received with the appl...

Page 54: ...en Resolution Use this option to ensure that an image will fit on the computer s screen When a computer screen is set to a lower resolution bitmap images with a higher resolution may be too big to fit...

Page 55: ...Destination Application named Transfer to Storage If a CD burner is attached to your computer and your computer is running Windows XP you can also use this dialog box to start the Burn to CD process S...

Page 56: ...ed for each month and week so you can keep track of when you scanned the documents 2 Click the Browse button to specify the location to store the scanned documents or type a location directly into the...

Page 57: ...AOL you need to know which folder contains the scanned documents so you can manually attach them to your email messages 1 Click the Browse button under Folder for storing attachments and choose a fold...

Page 58: ...t options applicable to AOL 4 Select the options for color document handling Convert Bitmaps using Screen Resolution Use this option to ensure that an image will fit on the computer s screen When a co...

Page 59: ...FF are standard image file formats generally used if you want to do additional image processing such as photo touch up or color correction Both of those file formats tend to be larger than the JPEG fo...

Page 60: ...image quality option for your scanned images Minimize Size Smallest file size lowest image quality Normal Medium file size some loss of image quality Maximum Quality Largest file size no loss of image...

Page 61: ...rs such as a business letter report or spreadsheet The text format icon may have additional file formats available depending on the Destination Application you select The specific file format is the f...

Page 62: ...selected on the OneTouch Properties window Other buttons that have a text option selected as the Format are not affected so you can set the text file type independently for each button Simple Text Th...

Page 63: ...the Destination Application with their text ready for editing and other text processing To select OCR settings 1 Select the Destination Application 2 Right click on a text format icon Note Visioneer r...

Page 64: ...rotate an improperly oriented page image so the text is recognizable by the OCR process Single column output Select this option to produce a single column of text in the Destination Application even...

Page 65: ...arrow and select the button for new options The example above shows the Scan button is selected 3 Select button options as described below Show All Destinations This option selects all the Destination...

Page 66: ...s See eMail Properties on page 50 for details about attaching scanned documents to your email messages Storage and CD R W is for either storing scanned documents in a folder or sending them to a CD bu...

Page 67: ...choose to save permanent copies of the scanned items on your hard drive The copies will be saved in the folder specified in the Folder Copy Options section see the description below and the figure on...

Page 68: ...s by the type of file such as rtf or jpg If you also want to group them by date you can choose the week and month options The following example shows the folders when the selections are Group items by...

Page 69: ...gurations available When you create a new scan configuration it will be listed for the buttons that are set for the same types of Destination Applications For example if you create a new configuration...

Page 70: ...ck the Copy button not the Copy tab The Scan Configuration Properties dialog box opens If the Scan Settings tab is not selected click it 4 Type a name for the new scan configuration If the configurati...

Page 71: ...is 50 dpi The higher the dpi setting the sharper and clearer the scanned image However higher dpi settings take longer to scan and produce larger files for the scanned images Brightness and Contrast S...

Page 72: ...wavy rippled lines that sometimes appear on the scanned images of photographs or illustrations particularly newspaper and magazine illustrations Selecting Reduce Moire Patterns will limit or eliminat...

Page 73: ...r to automatically remove a color from a scanned item For example if you are scanning a letter with a red watermark you can choose to filter out the red so the scanned letter just shows the text and n...

Page 74: ...r your eyes see as reflected from the image and gamma controls the brightness of the midtones of the color 9 Drag the sliders to the left and right to change the color settings As you do the image cha...

Page 75: ...ge will automatically be reduced to fit the page Actual size crop image if necessary If the scanned image is too big to be printed or faxed on a single page the image will automatically be cropped aro...

Page 76: ...n the Scan Configurations dialog box when the selected Destination Application is set as Transfer to Storage You use the options on this tab to select where you want to save your scanned items for sto...

Page 77: ...you can keep track of when you scanned the documents By default the location of the archived documents is at C Documents and Settings your user name My Documents My OneTouch Archive and then in a fold...

Page 78: ...ou keep those configurations locked and do not edit or delete them That way you will always have the factory settings available If you do edit or delete them and want to get the factory pre sets back...

Page 79: ...make changes to a configuration but for the changes to be saved the configuration must first be unlocked Click the lock icon to unlock the configuration Clicking it toggles between locking and unlock...

Page 80: ...her settings When you scan the scanned image will still be sent as the file type and to the same Destination Application already selected in the OneTouch Properties window for that button To configure...

Page 81: ...See Scanning with the TWAIN Interface on page 93 ISIS The ISIS Interface opens for you to make changes prior to scanning See Scanning with the ISIS Interface on page 127 WIA The Windows Image Acquisit...

Page 82: ...r computer s CD Drive 2 Open the OneTouch Properties window 3 Click the Copy button tab or other button if you ve set it up to scan and burn to a CD 4 Select Burn to CD as the Destination Application...

Page 83: ...on The OneTouch 4 0 Link Properties window opens 9 Make sure a CD is in the CD burner 10 Click the Burn to CD button The CD burner begins and your scanned documents are written to the CD Note Until yo...

Page 84: ...ouch software will automatically make sure the storage location is correct To create a custom configuration for CD burning select Burn to CD as the Destination Application then click the New button an...

Page 85: ...scanning To scan with event forwarding 1 Open the OneTouch Properties window 2 Click the button you want to use for event forwarding If none of the buttons have Still Image Client as a Destination Ap...

Page 86: ...canning using the button you selected for event forwarding A dialog box opens for you to select the application to use for scanning 7 Select the application in the box and click OK Now the application...

Page 87: ...or other special processing This is essentially from your scanner to a web ready format in one automatic step To scan and create an HTML web page 1 Open the OneTouch Properties window 2 Click a button...

Page 88: ...using the OCR process then is converted into an HTML format Microsoft Internet Explorer then opens showing your converted page 8 Choose Save As from the Internet Explorer File menu give the page a nam...

Page 89: ...d To transfer scanned documents to storage 1 Open the OneTouch Properties window 2 Click a button that has Transfer to Storage as one of its Destination Applications If none of the buttons have Transf...

Page 90: ...e The Storage Location shown in the example above is the default place where your scanned documents are stored if you haven t created any new scanning configurations or selected a new storage location...

Page 91: ...iguration with the appropriate storage location for that set Then switch to another scan configuration and scan the next set of documents to store them in their folder Setting up multiple folders for...

Page 92: ...r Business Receipts 7 Click the Scan Settings Page Settings and Advanced Settings tabs and select the settings you want 8 Click the Storage Options tab 9 Click the Browse button 10 Select the folder y...

Page 93: ...a Transfer to Storage configuration 13 Repeat the process to create additional new configurations such as one named Storage for Personal Receipts 14 Make sure to designate separate folders as the Sto...

Page 94: ...closes 6 Now either press the button on the scanner or click it on the OneTouch Button Panel The documents are scanned to the folder specified for the configuration 7 When scanning is finished open t...

Page 95: ...a server or mapped drive You select a mapped drive using the Browse button 1 See Scanning to Multiple Folders on page 84 or Transferring Scanned Documents to Storage on page 82 for the steps to select...

Page 96: ...anned documents Servers and mapped drives are represented by an icon that indicates its network connection 4 Click OK Now when you scan using Transfer to Storage as the Destination Application the doc...

Page 97: ...LAMP POWER SAVING 1 Right click on the OneTouch icon and choose Show Hardware from the pop up menu You can also click the scanner icon at the top of the OneTouch Button Panel If the Hardware View of t...

Page 98: ...CONFIGURING THE ONETOUCH BUTTONS 91 The Hardware Properties dialog box opens and shows information about your Visioneer 9750 scanner 2 Click the Properties button...

Page 99: ...fore the scanner powers down from 1 minute to a maximum of 10 hours 3 Click the arrows for the Lamp timeout setting and choose a time To turn the lamp on and off manually without turning off power to...

Page 100: ...th your scanner uses the TWAIN standard and this guide shows how to scan with it But you can also open the same TWAIN interface from many other graphics and imaging applications and scan from them as...

Page 101: ...re for accessing the TWAIN interface from the PaperPort application To access the TWAIN interface from PaperPort 1 On the Windows taskbar click Start point to Programs point to ScanSoft PaperPort then...

Page 102: ...time you select from the list while PaperPort initializes the scanner Later on the scanner initializes immediately when you select it from the list Note If the Scan button at the bottom of panel is no...

Page 103: ...are scanned the TWAIN interface closes and each page is placed on the PaperPort Desktop as a separate file When the check box is not selected the scanned pages are not placed on the PaperPort Desktop...

Page 104: ...format and Photographs are scanned in Color in the JPG file format 8 Click the Scan button on the Scan pane The TWAIN Interface opens You re ready to start scanning GETTING HELP WITH THE PAPERPORT SO...

Page 105: ...TWAIN Basic Interface on page 99 Advanced Interface The Advanced Interface includes all the settings of the Basic Interface plus a wide range of more advanced settings such as color saturation gamma...

Page 106: ...he option to scan Auto Document Feeder Simplex Scans documents from the Automatic Document Feeder Scan Reflective Using Scans the document on the Flatbed 2 Choose the color grayscale or black and whit...

Page 107: ...inished scanning items click Done to close the Basic Interface 9 If you re using PaperPort the PaperPort Scan message box opens Click Done When scanning is finished a thumbnail of the scanned image s...

Page 108: ...ng it is your first selected area When using the Flatbed you can select up to six separate areas on an image You can now move or resize the outline to select the specific area you want to scan 2 To mo...

Page 109: ...ge it The setting s options appear on the right side of the Advanced Interface where you can make changes if necessary When you are satisfied with the scan settings click Scan Click Preview to viewthe...

Page 110: ...ite photographs and other higher quality black and white images You can also scan a color photo with this setting to turn its colors into gray shades The file size is about one third the size of a col...

Page 111: ...ick the Cancel button on the progress window 10 When you re finished scanning items click Done to close the Advanced Interface 11 If you re using PaperPort the PaperPort Scan message box opens Click D...

Page 112: ...f the Advanced Interface select a configuration for example Color Configurations 2 Click a setting in the list of settings or click its corresponding button on the right side of the Advanced Interface...

Page 113: ...lick the Scan Size setting in the list or click the Scan Size button Note The information in the scan settings list and the options you select on the various settings panels are interactive As you cha...

Page 114: ...the details However higher dpi settings also take longer to scan and produce larger files sizes Usually the higher resolution settings are used for precision work such as photographs or fine artwork T...

Page 115: ...can also type a number directly into the resolution setting box or click the up and down arrows to increase or decrease the setting The resolution settings on your Visioneer 9750 scanner range from 5...

Page 116: ...ontrast is only available for Color and Grayscale configurations To adjust the brightness and contrast 1 Drag the Brightness slider to the left to make the item darker or to the right to make the item...

Page 117: ...urity of a color and hue is the color your eyes see as reflected from the image The following figure shows the color options To adjust the color settings 1 Drag the Gamma Saturation and Color Hue slid...

Page 118: ...to scan only specific sections of an image For example if you re scanning a photograph and want to focus on one section adjusting the input size removes the rest of the photograph from the final scan...

Page 119: ...ouse 3 To resize the selected area put the pointer on a dotted line and drag it Note that as you drag a dotted line the menu selection for the image size changes to Custom to indicate you are customiz...

Page 120: ...you click the icon the ruler units across the top and down the side of the window cycle among centimeters inches and pixels THE SCAN INFO BOX The following figure shows the information on the Scan In...

Page 121: ...iles for example Black White Configurations Custom 2 Adjust the settings as required and then click the Save As button The Save Profile dialog box opens 3 Type a name for the new profile and click OK...

Page 122: ...CONFIGURATION 1 Click the Device Configuration button The Device configuration window opens and shows the information about your scanner See the section Checking the Hardware and Setting the Lamp Powe...

Page 123: ...to set up your scanner to work with PaperPort Note Setting up your scanner is a one time only process for each option from the Scanner drop down list Therefore you may have to set up your scanner once...

Page 124: ...to work with PaperPort 1 From the Scanner drop down list select one of the options such as TWAIN Visioneer 9750 2 Click the Setup button A window opens to begin the setup process 3 Click Yes then cli...

Page 125: ...cking the connection between your scanner and the computer 5 Click Next After the Setup Wizard checks the connections the next window is displayed It has a series of setup options but only the Basic s...

Page 126: ...Next The TWAIN Basic Interface opens 7 Insert a page into the scanner face up and the Scan button on the Basic Interface will become active Note If you are setting up your scanner for the WIA or ISIS...

Page 127: ...opens that says Basic scan test passed 9 Click Next on the message window The final Setup window opens to let you know the setup process is finished 10 Click Finish Your scanner is now set up for the...

Page 128: ...as Windows Image Acquisition WIA for acquiring images from scanners digital cameras and other digital devices This section shows how to use Microsoft Paint to scan using the WIA interface but you can...

Page 129: ...ER 9750 SCANNER USER S GUIDE To scan using WIA from Microsoft Paint 1 On the Windows taskbar click Start point to Programs point to Accessories then click Paint 2 From the File menu choose From Scanne...

Page 130: ...atic Document Feeder select a paper size from the Page Size list If you re scanning from the Flatbed glass you can change the size of the scanned image after seeing a preview 5 Click Preview to previe...

Page 131: ...you re scanning from the Flatbed change the size of the scanned image To do this click and hold the mouse pointer over one of the four sizing boxes on the corners of the previewed image Then drag the...

Page 132: ...S Select new settings before you scan an item to fine tune exactly how you want to scan it To select the scanner settings before you scan 1 On the scan window click Adjust the quality of the scanned p...

Page 133: ...choose the dots per inch dpi of the resolution The maximum resolution is 600 dpi the minimum is 50 dpi The higher the dpi setting the sharper and clearer the scanned image However higher dpi settings...

Page 134: ...the interface to use The interface is also available from ISIS scanning applications If you are using an ISIS application to scan please see its User s Guide for the steps to open the interface To ope...

Page 135: ...age is displayed on the right side of the window Note If you preview when scanning a stack of documents the first page of the stack feeds through the ADF for the preview After adjusting the scanner se...

Page 136: ...ocument pages feed through the Automatic Document Feeder and are scanned with the new scan settings To scan with the Flatbed 1 Click the Flatbed tab at the top of the window 2 Click the button most ap...

Page 137: ...ings ADJUSTING THE ISIS SCAN SETTINGS You can adjust the scan settings for the selected type of scan To adjust the Color Document GrayScale or Text Document settings 1 Click the Color Document button...

Page 138: ...t apply Resolution Click the menu arrow and choose a resolution dpi Your scanner can scan up to 600 dpi Page Click the menu arrow and choose a page size 2 Click OK To adjust the Custom Document settin...

Page 139: ...of different sizes and is often used to produce newspaper and magazine images Use this setting for lower resolution black and white images The halftone settings also produce small file sizes Diffusio...

Page 140: ...the rectangle put the crosshairs cursor in it hold down the Ctrl key and drag the mouse You can also type new numbers in the boxes on the left 5 To resize the rectangle click in the Width or Length b...

Page 141: ...vary from the descriptions provided in this User s Guide If you open the QuickScan software to scan directly from it you may see the following warning message 1 Please disregard this message and clic...

Page 142: ...item wipe the scanner glass with a soft clean cloth to rid the glass of dust or other debris CLEARING PAPER JAMS If your scanner stops scanning due to a paper jam in the Automatic Document Feeder a wa...

Page 143: ...3 Wipe the feed roller from side to side Rotate the roller to clean its entire surface 4 Wipe the ADF pad from top to bottom Be careful not to snag the cloth on the springs on either side of the pad 5...

Page 144: ...ou received a replacement pad in the original scanner box and you can also order a new one See the Visioneer 9750 Scanner Parts List on page 148 for ordering information To replace the ADF Pad assembl...

Page 145: ...y A worn roller can cause documents to feed in skewed at an angle or multiple pages to feed at the same time In both cases paper jams may occur A worn roller should be replaced to avoid damage to the...

Page 146: ...king tabs are free from the ADF cover 4 Gently slide the roller to the right until the left side is free from its mounting hole 5 You can now angle the roller assembly out and away from its housing 6...

Page 147: ...ose or not plugged in securely Inspect all cable connections Make sure all the cables are plugged in securely Are the scanner s status lights on Turn on the scanner s power If the status light doesn t...

Page 148: ...lready installed on your computer for another scanner They are interfering with the installation and OneTouch options and you need to remove those other drivers and re install your Visioneer 9750 scan...

Page 149: ...em The paper jams about halfway through the scan How can I keep this from happening Check the Flatbed glass to make sure no items are on it when you scan from the ADF Multiple items placed on the Flat...

Page 150: ...nner and then plug it back in If the scanner does not reconnect 1 Unplug the power cable from the scanner 2 Restart your computer 3 After the restart is complete plug the power cable back in Problem H...

Page 151: ...rror Code Problem Description Solution 8 Paper jam See Clearing Paper Jams on page 135 9 Scanner is locked Make sure the scanner lock is in the unlocked position before the scanner s power is turned o...

Page 152: ...s and asks if you are sure you want to remove OneTouch 4 0 from your computer Click Yes The OneTouch 4 0 software is removed from your computer 5 Unplug the scanner USB cable 6 Close all open windows...

Page 153: ...ve button d An Add or Remove message box opens and asks if you are sure you want to remove OneTouch 4 0 from your computer Click Yes The OneTouch 4 0 software is removed from your computer 2 Unplug th...

Page 154: ...Scanner dimensions Height 10 0 inches 25 4 cm Width 11 69 inches 29 69 cm Length 19 63 inches 49 86 cm Weight 11 1 pounds 5 03 kg Operating temperature 50 104 F 5 35 C without condensation Relative hu...

Page 155: ...bers when ordering replacements for your Visioneer 9750 scanner Part Name Part Number Paper guide assembly 57 0097 000 Paper guide extension 57 0098 000 Paper stopper assembly 57 0099 000 ADF Pad asse...

Page 156: ...r 64 103 color hue 110 options 110 Color Document 42 Color Document button 130 color filter 66 computer restart 140 Configure Before Scan 73 127 Contrast 64 109 126 131 create single page items check...

Page 157: ...56 OCR options 56 on off switch 3 19 OneTouch Button Panel 31 33 36 Button View 35 Detail View 35 Hardware View 35 OneTouch icon 31 33 35 37 OneTouch ISIS Scan window 128 OneTouch Properties window 33...

Page 158: ...Sti event forwarding 59 Storage and CD R W 59 Storage Properties 48 Straighten Image 65 system requirements 4 T technical support 140 Text Document button 130 Text Documents Properties 45 Text Editor...

Page 159: ...INDEX 152...

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