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Read the User Guide carefully before attempting to use your wheelchair.  

Alterations in construction, electronics or other components without the written authorization of 
UPnRIDE Robotics will invalidate the warranty and product liability. 

 

 

UPnRIDE Powered Wheelchair 

User Guide  

Document Version:

 

UM-01-01_Rev B5 

 

 

Issue date: September 2019 

 

Summary of Contents for UPnRIDE

Page 1: ...hair Alterations in construction electronics or other components without the written authorization of UPnRIDE Robotics will invalidate the warranty and product liability UPnRIDE Powered Wheelchair Use...

Page 2: ...le like yourself Your feedback and suggestions are invaluable Sincerely Oren Tamari CEO How to contact UPnRIDE Robotics Ltd Headquarters Address Kochav Yokneam Bld floor 3 P O Box 253 Yokneam Illit 20...

Page 3: ...UPnRIDE Powered Wheelchair User Guide Page 3 of 90 Document Version UM 01 01_Rev B5 Note All specifications in this manual are subject to change without notice...

Page 4: ...can arise while and from using the wheelchair Always keep this guide handy with your wheelchair since the need for important information can arise concerning its use safety and maintenance It is also...

Page 5: ...the Product if any the Company s warranty is limited to the warranty provided by said third party 5 The remedies hereby provided shall be the exclusive and sole remedies of the Customer 6 This warran...

Page 6: ...NTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ALL SUCH OTHER WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED BY THE COMPANY IN NO EVENT SHALL THE COMPANY S LIABILITY OF ANY KIND INCLU...

Page 7: ...recautions 16 3 UPnRIDE Overview 30 4 Charging the Battery 32 4 1 Warnings and Cautions 32 4 2 Power Button 33 4 3 When to Charge the Batteries 33 4 4 Charging the Battery 35 5 Getting Seated 37 5 1 W...

Page 8: ...Rising to the Upright Position 50 6 7 3 Lying Down Function for Emergency Situations 51 6 7 4 Lying Down from Sitting Position 51 6 7 5 Sitting from Standing Position 52 6 7 6 Explanation of Auto Bala...

Page 9: ...al 70 8 4 4 Plastic 70 8 5 Battery Care 70 8 6 Safety Inspection 70 8 6 1 Condition of the Tires 70 8 6 2 Securing Belts and Brackets Inspection 70 9 Transport and Storage 71 9 1 General Guidelines 71...

Page 10: ...gure 4 3 Charging Socket 36 Figure 5 1 Transferring into a wWheelchair 38 Figure 5 2 Loosen the Armrest Attachment Knob 40 Figure 5 3 Armrest Without the Controls in the Back Position 40 Figure 5 4 Lo...

Page 11: ...reen 55 Figure 6 15 Using the Joystick 56 Figure 6 16 Driving over Obstacles 57 Figure 6 17 Driving on Side Slopes 58 Figure 6 18 Driving Downhill Sitting 60 Figure 6 19 Driving Downhill Upright 60 Fi...

Page 12: ...90 Document Version UM 01 01_Rev B5 Tables Table 3 1 Legend for the Overview of the Wheelchair 31 Table 6 1 R net Control Panel Legend 45 Table 7 1 Drive Screen Indicators 66 Table 10 1 Troubleshootin...

Page 13: ...prove some of the secondary medical conditions associated with the extreme sedentary lifestyle that paralysis imposes While in the upright position with the auto balancing system on the user remains s...

Page 14: ...ch if ignored could cause serious physical injury and or irreparable property damage including damage to the wheelchair Caution A safety issue which if ignored could lead to property damage including...

Page 15: ...our wheelchair was configured specifically for your needs as prescribed by your healthcare provider Warning Do not use the stand up function for the first time without professional supervision Practic...

Page 16: ...een damaged or in some other manner appears to be incorrect contact your supplier or UPnRIDE Robotics Ltd for more information as soon as possible Fully charge the batteries Check the condition of the...

Page 17: ...and serious damage to the vehicle Do not carry passengers on the wheelchair Doing so can lead to personal injury and damage to the wheelchair The harness foot straps knee supports and hip belt are des...

Page 18: ...the wheels Take every precaution to reduce the distance between the wheelchair and the user overextending this distance can cause the user to overexert lose balance or fall Transfer in the presence o...

Page 19: ...elchair It can also void the warranty The maximum user weight for the wheelchair is set forth in chapter 11 Specifications of the supplied User Guide The maximum user weight includes the user and any...

Page 20: ...ing Operation Disengaging from the Motor Do not operate the wheelchair with the motor disengaged Disengaging the wheelchair from the motor while on an incline could cause the wheelchair to roll on its...

Page 21: ...h Hazard label shown below Warning Do not touch or access motorized parts while the position switches are in use Failure to heed this warning can lead to personal injury Warning The user must be compl...

Page 22: ...rsonal injury If the wheelchair begins to move in an unexpected manner immediately release the joystick to stop the wheelchair from driving If the wheelchair is in the upright standing position return...

Page 23: ...ng Pinch Warning Keep hands and fingers clear of all moving parts on the wheelchair This is especially important when operating the stand up and seat down features 2 3 2 9 Operation Road Conditions Wa...

Page 24: ...o the wheelchair Warning Do not drive the wheelchair on side slopes steeper than indicated in chapter 11 Specification if you can avoid it There is a risk of tipping Changing the seat from the default...

Page 25: ...elchair more difficult to control Do not drive up slopes with a gradient greater than indicated in chapter 11 Specification There is a risk that the wheelchair will not maneuver safely Do not drive up...

Page 26: ...ely Do not drive down ramps that are not equipped with proper edge protection along the sides of the ramp to prevent the wheelchair from falling off the ramp Do not drive down a hazardous slope such a...

Page 27: ...wheelchair to become uncontrollable or drive erratically Such use may also void the warranty The wheelchair is heavy and contains many moving parts which means that the risk of being caught between th...

Page 28: ...washing Exposure to moisture can cause the wheelchair to short circuit catch fire and cause personal injury or property damage Do not operate your wheelchair if it has been exposed to moisture until...

Page 29: ...n the charger is connected Use only the UPnRIDE charger that is supplied with the wheelchair Always charge the wheelchair in a well ventilated room Do not charge in a bathroom or wet room Warning Batt...

Page 30: ...UPnRIDE Powered Wheelchair User Guide Page 30 of 90 Document Version UM 01 01_Rev B5 3 UPnRIDE Overview Figure 3 1 Overview of the Wheelchair...

Page 31: ...of controls such as driving profile and turn signals that are described in section 6 3 R net Control Panel with LCD Display The LCD display on the controller is described in detail in section 7 R net...

Page 32: ...ery charging socket of the wheelchair This will void the warranty Caution Recycling the Batteries Dispose of used or broken drive batteries in an environmentally correct manner in accordance with loca...

Page 33: ...ol system which in turn supplies power to the motors Figure 4 1 Power On Off Button 4 3 When to Charge the Batteries If the battery indicator is red and flashes then the battery has less than 19 charg...

Page 34: ...UPnRIDE Powered Wheelchair User Guide Page 34 of 90 Document Version UM 01 01_Rev B5 Figure 4 2 Battery Indicator...

Page 35: ...ir in a well ventilated room Do not charge in a bathroom or wet room Warning Battery Charger Use only the battery charger that has been supplied with your wheelchair The use of incorrect chargers coul...

Page 36: ...wheelchair controller to turn off the power Refer to section 6 6 Powering On Off Step 4 Connect the cable from the charger to the socket on the right side of the wheelchair seat 1 Figure 4 3 Charging...

Page 37: ...ss foot straps hip belt or knee support are not meant to act as safety belts while sitting in the wheelchair in a van or other moving vehicle Warning Always wear the harness foot straps and knee suppo...

Page 38: ...gaged with the motor that locks the wheels Take every precaution to reduce the distance between the wheelchair and the user overextending this distance can cause the user to overexert lose balance or...

Page 39: ...ep 3 Remove the chest strap and swing away or remove the knee support Step 4 Transfer the user out of the seat according to therapist recommendations use the armrests for support if needed 5 4 Sideway...

Page 40: ...Armrest Attachment Knob Step 2 Release the armrest by pulling it until the pin is free and swing the armrest until the pin fits into the other hole For the right armrest swing it CCW For the left arm...

Page 41: ...the Armrest Attachment Knob Step 2 Release the armrest by pulling it until the pin is free and swing the armrest until the pin fits into the other hole For the right armrest swing it CCW For the left...

Page 42: ...forward to open the knee support Figure 5 6 Unlock the knee rest Step 2 Swing the knee support away Figure 5 7 Swinging out the Knee Supports Step 3 After the user is sitting in the wheelchair swing...

Page 43: ...ease the knee support by pulling it away from the wheelchair Figure 5 8 Removing the Knee Support Step 3 After the user is sitting in the wheelchair slide the knee support back into position and tight...

Page 44: ...n front of the joy stick and positioning switches located in back of the joy stick Figure 6 1 Joy Stick Controller and Positioning Switches 6 2 Joystick The primary function of the joystick is to cont...

Page 45: ...heelchair drive components The Power button turns of the wheelchair 2 LCD display This LCD display shows status information Under normal circumstances it displays the following Battery gauge Speed Cur...

Page 46: ...eed this warning can lead to personal injury The wheelchair has eight position modes that are controlled by a toggle button and four positioning switches Each positioning switch can control two differ...

Page 47: ...ror with the positioning mechanism for that function 6 4 2 Upper Row Functions Figure 6 4 Positioning Functions Toggle Up 6 4 2 1 Auto Balancing On Off When activated the user is kept substantially ve...

Page 48: ...6 4 3 2 Forward Offset This switch tilts the user forward or backward while the user is in the upright position Press the switch up to tilt the user forward Press the switch down to tilt the user back...

Page 49: ...Controls Joystick and Positioning Switches Step 1 Move your wrist outwards to cause the armrest to swing away Step 2 Move your wrist toward your body to swing it back into the normal position Figure 6...

Page 50: ...knee supports are locked Refer to chapter 5 Getting Seated Make sure that the wheelchair is on a flat level surface Do not raise the wheelchair to an upright position when you are on or approaching a...

Page 51: ...tion Figure 6 8 Forward Offset Switch Pull to Lie Down in an Emergency 6 7 3 2 Returning the Wheelchair to the Standing Position for Future Use Step 1 Push up and hold the Power Recline switch to retu...

Page 52: ...ition Figure 6 11 Sitting Standing Switch Pull to Sit 6 7 6 Explanation of Auto Balancing The user can turn on or off the auto balancing at will When starting to use the wheelchair in the sitting posi...

Page 53: ...E JOYSTICK This will always interrupt the current movement Warning Proper edge protection Warning When driving over critical slopes it is recommended that the user be in sitting position When driving...

Page 54: ...a different direction than desired Failure to heed this caution can lead to damage to property including the wheelchair Caution Do not take the first test drive on your own The test drive is intended...

Page 55: ...n will flash the joystick displaced screen You must release and center the joystick to resume normal operation If you do not release the joystick within five seconds the wheelchair will not be able to...

Page 56: ...tick Step 1 Power on the wheelchair Step 1 Push the joystick in the desired direction The wheelchair will move in the direction of the joystick Step 2 Push the joystick further in the same direction t...

Page 57: ...g locations changes the center of mass and increases the risk of tipping Therefore use the Seat Elevator Sit to Stand and Seat Forward functions with extreme caution and at low speed The Seat Forward...

Page 58: ...ps that do not have proper edge protection Warning On steep slopes consider driving in a sitting position to avoid tipping Warning Always drive on side slopes and hills at low speed and with great cau...

Page 59: ...her than by turning the power off Turning off power while the wheelchair is in motion will cause the wheelchair to stop suddenly and risk tipping Select the slowest speed and proceed with caution Driv...

Page 60: ...UPnRIDE Powered Wheelchair User Guide Page 60 of 90 Document Version UM 01 01_Rev B5 Figure 6 18 Driving Downhill Sitting Figure 6 19 Driving Downhill Upright...

Page 61: ...joystick rather than by turning the power off Turning off power while the wheelchair is in motion will cause the wheelchair to stop suddenly Be sure to keep all recommended positioning belts securely...

Page 62: ...UPnRIDE Powered Wheelchair User Guide Page 62 of 90 Document Version UM 01 01_Rev B5 Figure 6 20 Driving Uphill Sitting Figure 6 21 Driving Uphill Upright...

Page 63: ...tion Auto balancing is off by default and can be turned on manually System Limitation When on a slope steeper than 7 while in the upright position the wheelchair automatically slows down This is indep...

Page 64: ...ir unless in emergency situations such as loss of power exhausted battery or any wheelchair malfunction that requires manual moving of the user Warning Do not engage or disengage the wheels from the m...

Page 65: ...UPnRIDE Powered Wheelchair User Guide Page 65 of 90 Document Version UM 01 01_Rev B5 6 10 1 Disengaging and Re engaging the Wheels from the Motor Figure 6 23 Lever to Disengage Re engage Wheels...

Page 66: ...ator The current speed setting The speed setting is adjusted using the Speed buttons Current Profile Displays the current operating profile Movement Limited The wheelchair is being limited for example...

Page 67: ...screen appears intermittently Diagnostic indicators are displayed on the controller screen The diagnostics indicators include Description 1 displays a brief description of the type of error Indicated...

Page 68: ...to wear and tear between the moving parts due to the strains and stresses of typical use Therefore it is essential to know how to correctly use the wheelchair and how to maintain it Preventive mainten...

Page 69: ...damage the electronics Always shut off the wheelchair while it is being cleaned With regular care and maintenance the wheelchair will provide years of superior performance and satisfaction To maintain...

Page 70: ...ked in detergent and warm water Rinse thoroughly and dry Remove scuff marks from low gloss coatings with pre softened paste wax Follow the manufacturer s instructions 8 4 4 Plastic For normal cleaning...

Page 71: ...degree of safety that is offered by standard car seats no matter how securely it has been fastened in the transporting vehicle When the wheelchair is transported with the user seated in it secure the...

Page 72: ...chairs on aircraft in the United States refer to the Air Carrier Access Act at 49 USC 41705 and accompanying regulations at 14 CFR Part 382 For further guidelines pertaining to transporting powered wh...

Page 73: ...enheit and humidity under 90 To prevent rapid discharge of batteries keep both batteries off It is recommended to charge the batteries at least once every 2 months if the wheelchair is not used 9 3 1...

Page 74: ...es not start Batteries out of charge Charge the batteries Cable connection to the controller is loose Tighten the cable connection to the controller Main power switch on both battery packs is in the O...

Page 75: ...n on the controller to turn off the control system for several minutes Step 2 Press the Power button again to turn on the control system Step 3 Try to drive the wheelchair Step 4 Shut down the wheelch...

Page 76: ...should treat it as if both main switches were triggered When in doubt always contact an authorized UPnRIDE dealer Each battery pack has its own circuit breaker Caution Always shut off the power on the...

Page 77: ...gth sitting position 46 85 Length upright position 41 34 Width side to side 26 18 Height sitting position 39 76 Height upright position 64 56 maximum Pivot width Sitting 46 45 Standing 47 24 Reversing...

Page 78: ...12 sitting 7 standing Safe slope 12 sitting 7 standing Sideways Slope Capability 12 sitting 7 standing Static stability downhill 12 sitting 7 standing Static stability uphill 12 sitting 7 standing Sta...

Page 79: ...ectancy 300 cycles Battery charging time 8h for two batteries 4h for one battery Battery circuit breaker thermal hydraulic and BMS battery management system Contains safety activation for Over charge...

Page 80: ...rake release occurs turn The powered wheelchair OFF as soon as it is safe Be aware that adding accessories or components or modifying the UPnRIDE wheelchair may make it more susceptible to interferenc...

Page 81: ...UPnRIDE Powered Wheelchair User Guide Page 81 of 90 Document Version UM 01 01_Rev B5 12 Disposal The wheelchair should be disposed of according to local regulations...

Page 82: ...new replacement labels may be ordered from UPnRIDE Make sure to familiarize yourself with all the labels on your wheelchair to become familiar with their meaning These labels contain important inform...

Page 83: ...UPnRIDE Powered Wheelchair User Guide Page 83 of 90 Document Version UM 01 01_Rev B5 13 2 EMC Warning Label Figure 13 2 EMC Warning label...

Page 84: ...m the Motor Figure 13 3 Wheel Locks Label 13 4 Main Power Switch on Each Battery Pack Figure 13 4 Main Power Switch Label 13 5 Battery Charger The label indicates the location of the charging port The...

Page 85: ...turned off from the power button on the control panel This is not the same as shut down which is controlled by the power switch on each battery pack Profile Different speed level settings for use in s...

Page 86: ...erall width min 26 18 max 26 18 ISO 7176 5 Required width of angled corridor 35 ISO 7176 5 Required doorway entry depth 53 93 ISO 7176 5 Required corridor width for side opening 37 40 ISO 7176 5 Total...

Page 87: ...12 was obtained Standing configuration upright standing 10 sitting position 7 standing position ISO 7176 2 Forward dynamic stability Medium stable sitting configuration seat lowered down back support...

Page 88: ...ximum obstacle height that can be climbed and descended reference operation obstacle mode 0 98 ISO 7176 10 Maximum obstacle height that can be climbed and descended manufacturer s recommended operatio...

Page 89: ...ed Wheelchair User Guide Page 89 of 90 Document Version UM 01 01_Rev B5 Standard Item Values ISO 7176 7 Front location of armrest structure dimension 17 min 13 38 max 18 11 ISO 7176 5 Minimum turning...

Page 90: ...g date YYYY MM DD Waste Electrical and Electronic Equipment WEEE Disposal This symbol indicates that waste electrical and electronic equipment must not be disposed of as unsorted municipal waste and m...

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