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iCOLOR 700 

User Guide 

And

 

 

EDGE2Print Software Installation Guide  

Summary of Contents for iCOLOR 700

Page 1: ...iCOLOR 700 User Guide And EDGE2Print Software Installation Guide ...

Page 2: ...PM o Memory 8 GB o Windows 7 Pro 64 bit only Power 120v and 220v o Minimum outlet 5 Network o 2 IP Addresses for the Feeder and Printer o 3 Network Cables Before starting the software installation you need to ensure that you have a clean version of Windows 7 with nothing installed In order to do so you will need to make sure of the following There are no applications installed or currently running...

Page 3: ... Setting Up the Printer 15 Change User Account Control Settings 18 Change Region 20 Installing the EDGE2Print Software 21 Setting up the IP Addresses 30 Input IP Addresses into EDGE2Print 31 Selecting a Media ID 32 Setting up the Cost Calculator 33 Changing Units of Measurement 34 Changing the Color Registration 35 Saving and Loading Page Information 37 3 Before Printing 38 EDGE2Print User Interfa...

Page 4: ...he RIP 63 Nesting 67 Rip Rotate Options 69 Rip Scaling Options 70 How to View Cost Report 71 How to Purchase Variable Data Software iVDP Error Bookmark not defined How to Install Variable Data Software iVDP 73 How to Print Using Banner Mode 76 6 Trouble Shooting Maintenance 79 Toner Cartridge Replacement 79 Image Drum Replacement 81 Replacing the Transfer Belt Unit 83 Fuser Replacement 85 Clearing...

Page 5: ...ery is defined by a signed and dated receipt from the original carrier or Uninet dealer delivering the Product or down time for repair and replacement Uninet does not warrant the operation of the Product to be uninterrupted or error free Uninet assumes no liability for and holds itself harmless against any claims of consequential costs or damages which may arise from interruption or error in the o...

Page 6: ...le power supply UPS Your product has a grounded three prong plug as a safety feature This plug only fits into a grounded outlet If the plug does not fit the outlet may be an older non grounded type Contact an electrician to have the outlet replaced Do not use an adapter to defeat the grounding Install the product near an easily accessible power outlet and avoid damaging the power cord Do not put a...

Page 7: ...hes 203 mm Core inside diameter 3 0 inches 76 2 mm Maximum output roll weight 14 lbs 6 35 kg Dimensions H X W X D Printer Feeder 26 x 17 1 x 21 5 660 mm x 434 mm x 546 mm Rewinder 16 x 19 75 x 19 406 mm x 502 mm x 483 mm Weight Printer Feeder 110 lbs 49 9 kg Rewinder 27 65 lbs 12 54 kg Operating Environment Temperature 10 C to 20 C 50 to 89 6 F Humidity 20 to 60 RH Power 110 127 VAC 50 60 Hz 1150W...

Page 8: ...t On The Fly Module 5 Feeder Display Menu 6 Spindle Pin 7 Left and Right Media Guides 8 Static Bar 9 Front Cover 10 Black Tray Latches 11 Width Adjustment Wheel 12 Extension Arms 13 Feeder 14 Top Cover Release Button 15 Drum Units C M Y K 16 Rewinder 17 Fuser Release Levers ICOLOR 700 Rear View 8 ...

Page 9: ...ork Connection 2 Printer Power Outlet 3 Feeder Network Connection 4 Feeder Power Outlet 5 Paper Exit Path 6 Rewinder Plate Rewinder Not Shown Attached Note USB port is not available ICOLOR 700 Internal Feeder View 9 ...

Page 10: ...1 Drive Roller 2 Left and Right Media Guides 3 Tension Roller 4 Pinch Roller 5 Static Bar 6 Black Tray Latches 7 Width Adjustment Wheel 8 Extension Arms 9 Spindle Pin 10 ...

Page 11: ...ICOLOR 700 Rewinder View 1 Left End Disk 2 Switch Panel 3 DC Power In 4 Spindle 5 Core Adjustment Knob 6 Right End Disk 7 Dancer Arm 8 Lockdown Knob 9 Width Adjustment 11 ...

Page 12: ...igure both the Top and Bottom Load Sensors the Sensor Gap Cut on the Fly parameters and Auto Calibration menus To access the M2 Calibrations menu select On Line to turn the feeder offline Press the Menu key twice for the M2 Calibrations menu to appear The following items are under Calibrations I1 Bot Load Sensor This item configures the parameters for the bottom load sensor To access the I1 Bot Lo...

Page 13: ...line M3 Network Settings The Network Settings menu items allow configuration of the IP Address the Subnet Mask and the Default Gateway To access the M3 Network Settings menu select On Line to turn the feeder offline Press the Menu key three times for the M3 Network Settings menu to appear The following items are under Network Settings I1 IP Address This item sets the IP Address To access the I1 IP...

Page 14: ...u mode forwards or reverses the menu item displayed Press for 2 seconds or longer to jump from top to bottom 8 Enter Button In the ONLINE or OFFLINE mode enters the Menu mode In the Menu mode determines the setting selected 4 On Line Button Switches between ONLINE and OFFLINE Scrolls the HELP screen 9 Cancel Button Deletes the data being printed or received when pressed for two seconds or longer E...

Page 15: ...the bottom of the feeder before placing upright on any surface Position the feeder on a level surface Open the feeder and remove all packaging material Close the feeder door Lift the lid off of the printer box With two people remove the printer from the box Remove all of the packaging tape from the outside of the printer STEP 3 of 10 STEP 4 of 10 Press the button to open the top lid Remove the fus...

Page 16: ...ning Once the consumables have reached their lifespan please refer to the appendix on how to replace and install all consumables Align the printer with the pins located on the top of the feeder Keep the printer level and flush to the front while lowering it onto the feeder STEP 7 of 10 STEP 8 of 10 Unpack the rewinder removing all of the packaging tape Unwrap the rewinder attachment and prepare to...

Page 17: ... fully supported so it does not bend or break the rewinder plate The rewinder attachment has been successfully installed STEP 10 of 10 Once the rewinder is installed you need to connect the network and power cables to the correct outlets All of the outlets are located on the back side of the ICOLOR 700 connect accordingly 17 ...

Page 18: ...Change User Account Control Settings STEP 1 of 5 Click Start from Windows toolbar and then click Control Panel STEP 2 of 5 Click User Account and Family Safety 18 ...

Page 19: ...STEP 3 of 5 Click User Accounts STEP 4 of 5 Click Change User Account Control settings STEP 5 of 5 Move the left bar all the way down to the bottom and click OK 19 ...

Page 20: ... of 4 Click Start from Windows toolbar then click Control Panel STEP 2 of 4 Click Clock Language and Region STEP 3 of 4 Click Region and Language STEP 4 of 4 From the Format list select English Canada and then click OK 20 ...

Page 21: ...inet will share the software files to your email address To begin the installation you will need to log on to the internet and go to www dropbox com Click Sign Up if it is your first time using Dropbox Fill in the required information and select Sign Up again to register If it is not your first time using Dropbox log in Installing the RIP STEP 2 of 18 Select one option according to your requiremen...

Page 22: ...xample you have 1 new sharing from Uninet 1 new shared folder invitations will show in the middle of the webpage Click that link Installing the RIP STEP 4 of 18 The window above will pop up Please click Verify it now then click Send email to verify your email address 22 ...

Page 23: ...il from your email then you will see the pop up window above Click Accept Installing the RIP STEP 6 of 18 Then click on the EDGE2Print folder from the list If you cannot see this list please contact our customer service to get the sharing capabilities 23 ...

Page 24: ...P STEP 7 of 18 Click 1st Re Install RIP zip from the list and click Download to save your file Installing the RIP STEP 8 of 18 Unzip and open the folder you just downloaded click Prepare_iSys_RIP_v2 4 exe to install 24 ...

Page 25: ...s will start to install automatically Wait until the Install Dongles then Click to Continue button becomes available before proceeding to the next step Installing the RIP STEP 10 of 18 Insert the two dongles and then click Install Dongles then Click to Continue 25 ...

Page 26: ...nstalling the RIP STEP 11 of 18 The screen above will pop up Installing the RIP STEP 12 of 18 Wait until the window disappears and the window above shows like this Click Done The RIP is now installed 26 ...

Page 27: ...2Print Software STEP 13 of 18 Return to the Dropbox folder Click EDGE2Print Installation from the list Installing the EDGE2Print Software STEP 14 of 18 Select EDGE2Print_Install msi and click Download to save your file 27 ...

Page 28: ...nstalling the EDGE2Print Software STEP 15 of 18 Click on the file you just downloaded to install Installing the EDGE2Print Software STEP 16 of 18 The window above will be shown Click Next to continue 28 ...

Page 29: ...lling the EDGE2Print Software STEP 17 of 18 Click Next to continue Installing the EDGE2Print Software STEP 18 of 18 Wait until the process is finished then click Close Your software is now fully installed 29 ...

Page 30: ...nu 7 Write this IP address down as you will need to input it into the software For any inquiries regarding setting the IP address please contact your support team STEP 2 of 2 Setting the IP Address on the Feeder The Network Settings menu items allow configuration of the IP Address the Subnet Mask and the Default Gateway 1 Press Online to turn the feeder Offline 2 Press the Menu button three times ...

Page 31: ...unch the software The following window will pop up automatically Input the proper IP address for the printer and feeder then click Save STEP 2 of 2 If you need to change the IP address you can click Setup Options Printer IP Address from the toolbar 31 ...

Page 32: ...P 1 of 2 Open the EDGE2Print software click Media from the toolbar STEP 2 of 2 The following media list will open This list contains medias that have been certified by Uninet You can select one from the list by double click 32 ...

Page 33: ...STEP 1 of 2 Click Setup Options Software Cost Calculator from the toolbar STEP 2 of 2 In the following window input the price paid for each consumable This will calculate the cost per label This value will appear in the Image List 33 ...

Page 34: ...Changing Units of Measurement STEP 1 of 2 Select Setup Options Software Display Options from the toolbar STEP 2 of 2 Select your preferred measurement units to display and click Save 34 ...

Page 35: ... based on the media settings you selected in the software library You will want to ensure that your front panel settings and software settings are the same so you receive the exact results that are to be expected If you do not have an exact match with the front panel and media library settings there is potential for an error on the front panel STEP 2 of 4 Click Print Registration Plot 35 ...

Page 36: ...best judgment determine the best values In this case the correct values are as follows C 6 M 4 Y 0 this is because the pixels are perfectly filled within the boxes STEP 4 of 4 With the values determined in the previous step the following adjustments can be made to the Color Registration Form Click Apply to set Note If there are troubles with the color density select Printer Density Adjust Before E...

Page 37: ...File Save Page Information from the toolbar The current page information in the software will be saved STEP 2 of 2 To load the saved page information click File Load Page Information Select the page information file you saved before and then click Open 37 ...

Page 38: ...3 Before Printing EDGE2Print User Interface STEP 1 The following shows the interface of the EDGE2Print software 38 ...

Page 39: ... the total width of paper Input the value into Media Width Measure the distance of horizontal gap Input the value into Gutter STEP 3 of 4 STEP 4 of 4 Measure the distance of vertical gap Put the value into Alley You also should measure the width and height of the label Save the values for later Gutter Measures the distance between labels by using the horizontal gap Alley Measures the distance betw...

Page 40: ...e label Then calculate the distance of the gap The longer you measure the media the more precise value you will get Ex For the left picture we measure 9 label lengths plus 9 gutter lengths the total length is 1171 58 mm 46 125 inches Then measure one label length which is 127mm 5 inches Therefore the gutter value should be 1171 58 9 127 3 177 mm 40 ...

Page 41: ...s Printing IMPORTANT Only use with Media with a width ranging from 6 to 8 5 wide Note Maximum Printable Width is 8 24 STEP 2 of 11 STEP 3 of 11 STEP 1 of 11 Make sure the sides of the roll are straight and flush with the core 41 ...

Page 42: ...ont tray STEP 4 of 11 Cut a small piece of the media and to use to adjust the width of the guides Open the left and right media guides Place the paper between the left and right media guides Use the rewinder to adjust the width making sure there is no space on both sides and the paper can pass through with no tension STEP 5 of 11 42 ...

Page 43: ...y flush with the core Place the roll in the feeder between the extension arms with the leading edge of the material at the bottom of the tray Adjust the width of the extension arms to fit the paper roll s width if necessary STEP 6 of 11 Feed the media through ensuring it is between the tension and pinch rollers STEP 7 of 11 43 ...

Page 44: ...ing a clean leading edge for printing With the media flush against the back plate in the feeder ensure that there is no extra space on each side of the media and the left right media guides Feed the media underneath the drive roller and ensure that the paper is at the same level as the top of the rollers Back wind the roll if necessary Close the red left right media guides Ensure that the media is...

Page 45: ...1 After the feeder cuts the paper remove the Cut on the Fly module and scrap material Put the Cut on the Fly Module back in its position The CMYK colors will adjust and the printer will display Ready To Print when it is ready 45 ...

Page 46: ... sensor needs calibration before printing STEP 2 of 4 Refer to steps 1 8 of Loading Media for Continuous Printing for how to load the roll of media After the die cut roll is loaded into the tray line up the gap of the labels about one inch below the sensor Close the left right media guides Backwind the roll to ensure there is no tension when the sensor is calibrating If the roll is fully wound and...

Page 47: ... Sensor Gain and Sensor Window under the Media Library Settings and then click Copy Media Library Settings To Media Library to update the values in the feeder STEP 4 of 4 If the calibration did not work an error screen will pop up and you will have to adjust the roll before performing another calibration After calibration is done Turn the feeder Offline and hold the DOWN arrow on the feeder displa...

Page 48: ...nter using your best judgment STEP 2 of 6 Cut a section of the media you ll be using to print Place that piece of media flush against the Left End Disk and adjust the Right End Disk to fit the media Ensure that the paper is flat against the core and there is no excess space on each side of the End Disks Tighten the Core Adjustment Knob NOTE If there is excess space between the core and the Left Ri...

Page 49: ...nting adjust the rewinder left right using the Width Adjustment Knob aligning the rewinder with the paper path as the labels exit the machine Once the paper path and rewinder are aligned tighten the Lockdown Knob STEP 4 of 6 Plug the DC Power In and then plug the end of the power cord into a socket Turn the rewinder on by turning the switch to REV 49 ...

Page 50: ...ently downwards onto the paper The roll will continue to wind NOTE Winding speed is determined by the position of the Dancer Arm Lowering the arm will speed up the winding and lifting upwards will slow it down NOTE If the roll seems to be winding too loosely place your hand on the top of the roll while it s winding This will increase the tension momentarily Be careful when doing this as too much t...

Page 51: ...nd drop your PDF file to the Preview Screen STEP 2 of 3 You can load multiple PDF files as long as they have the same dimensions but the number of PDF files shouldn t exceed the column numbers on the die cut media The images will show in the Preview Screen and multiple files are aligned in columns STEP 3 of 3 The information of the images will show in the Image List on the left 51 ...

Page 52: ...eed to adjust vertically where the printer starts printing the label images Select Setup Options Software Print Alignment from the toolbar Set the proper Pattern Header Length Print more than 20 inches of labels for the first print Make sure the proper values for paper width gutter and alley measurements are inserted into the EDGE2Print software Recommendation The header NEEDS to be 22 inches long...

Page 53: ...ation The gap between labels should be in line with the gap on the label line If the labels are not aligned after the third copy adjust the start position value according to how far the label is from the gap STEP 3 of 3 Start Position Positive Value Move print down Negative Value Move print up 53 ...

Page 54: ...he Page Information adjustments have been made click Print button to start printing STEP 2 of 2 If Done is not selected on the feeder unit the printer will remain in a busy state and display a Feeder Not Ready window Press Done on the feeder unit and click OK 54 ...

Page 55: ...ized label image on top of a die cut label The term over bleed means that there is a small portion outside of the actual label known as the overprint area Excess toner of the label is printed on to this area so that the actual dimensions of the label are met with clear clean cut edges The cutting is done after we print 55 ...

Page 56: ...abel width X is 50 5mm label height Y is 127mm gutter is 3 175mm alley is 3 175mm STEP 3 of 3 If you want to print 1mm bleed outside of the label size on both direction just minus gutter and alley by 2mm and add 2mm to width and height So width becomes 52 5mm height becomes 129mm gutter becomes 1 175mm and alley becomes 1 175mm 56 ...

Page 57: ... Custom Media ID STEP 1 of 5 To create a new media click the Media tab on the toolbar STEP 2 of 5 In the pop up window above select the correct Media ID and right click on the Media ID STEP 3 of 5 The dialogue above will pop up 57 ...

Page 58: ...of use and consistency from the beginning of the job until the end The ICOLOR 700 was designed and engineered to operate with approved consumables and certified media which ensure superior quality and resolution every time Uninet is not responsible for damage or consequences arising from the use of non certified media or consumables STEP 5 of 5 There is an option that allows for only the new media...

Page 59: ...information If you want to delete it click Delete This Media button Notice You can only delete the media you created The Certified Media s in the library can t be deleted STEP 3 of 3 To delete a new Media ID that same media cannot be loaded or an Error Deleting Active Media window will display You should click OK Click Media Select Another Media ID to Load Click Media Right click on the new Media ...

Page 60: ... install your own ICC profile Click the colourful square button on the right side of your media s name STEP 2 of 8 This dialogue allows you to setup your own color information Make sure you checked Apply ICC Profile with RIP Setup Options STEP 3 of 8 Click Install Output ICC Profile 60 ...

Page 61: ...STEP 4 of 8 Select the ICC profile click Open STEP 5 of 8 Change the ICC name and ICC comment if you need then click Save STEP 6 of 8 Then your ICC profile appears in the list 61 ...

Page 62: ...STEP 7 of 8 Notice that only CMYK ICC profile can be installed If it is a RGB ICC profile this window will pop up STEP 6 of 8 After making changes click Save to save and close the dialogue 62 ...

Page 63: ...talling the Fonts in the RIP STEP 1 of 9 Go to Computer Disk C Windows double click Fonts STEP 2 of 9 Press Ctrl A to select all of the fonts within the folder and press Ctrl C to copy all of the fonts 63 ...

Page 64: ... a new folder in a convenient location e g a folder named myFonts on the Desktop then press Ctrl V to paste all of the fonts into this folder STEP 4 of 9 Open Windows Start and find iSys RIP click to open the software 64 ...

Page 65: ...f 9 Click the Red Stop Light Icon to pause the program STEP 6 of 9 Click Fonts Install Fonts from the toolbar STEP 7 of 9 Find the new folder you just created which has all of the fonts Double click to open 65 ...

Page 66: ...of 9 Press Ctrl A to select all of the fonts and click Install STEP 9 of 9 The fonts will start to install to the RIP Once the job has been completed all of the fonts will be available in the Print Software 66 ...

Page 67: ...opping By using the nesting feature you will save time by setting up the job and running it once rather than three times individually STEP 1 of 4 Click Nesting on the Toolbar Notice that the Add and Edit buttons have become available and the Print button is now labeled Print Nesting STEP 2 of 4 Load the PDF file files and enter the number you want to print Then click Add and job will be saved for ...

Page 68: ...t the nesting job click Edit button and the following dialogue will pop up You can change the distance between nested jobs by adding to the length of the label Ex If your label is 6 inches 152 4 mm high you will add 6 inches 152 4 mm to create that white space between jobs Label quantity can also be adjusted across each nested job Once the necessary changes have been made click Update then click E...

Page 69: ... the RIP Rotation Option the image will rotate 90 degrees clockwise To rotate the graphic first you will need to clear it from the EDGE2Print software select the desired rotation then re import the graphic Adjustments can now be made in the Page Information Section for correct placement on the selected media Note If the graphic does not fit the width of the media when rotated a red error will show...

Page 70: ...elect the desired scaling values then select Clear in the Image List section Re import the graphic into the EDGE2Print software The Preview Screen will now show the graphic scaled according to your specifications Note When scaling an image some resolution may be lost and result in pixilation If this is the case consult your graphic designer and have them properly scale the image rather than using ...

Page 71: ... from the toolbar STEP 2 of 3 The following window will pop up This is the cost report for the last printing job There are three different types of job costing given Total Toner Cost This is the cost of toner ONLY Total Cost Per Label This takes into account the wear and tear done on the drums transfer belt and fuser It also adds in the cost of the media based on the length of material used Total ...

Page 72: ...STEP 3 of 3 For variable data printing you can select the above to generate cost report after printing 72 ...

Page 73: ...the EDGE2Print software select Setup Options Software Variable Data STEP 2 of 9 The following window will pop up Enter the correct Dongle ID and click Import STEP 3 of 9 Open the folder that holds the Key and select Variable_Data_Enabled dat then select Open 73 ...

Page 74: ...able data which was created using Bartender Once loaded click the Print button Important If only the first image of your variable data is visible on the preview screen then you did not click the Variable Data tab before you opened the file You should clear the file and redo the two previous steps Limitations Variable Data has a 1 9GB limitation If the file is larger than 1 9GB the software will di...

Page 75: ...ob 1 will appear STEP 8 of 9 If the print job is larger than 1 9GB and you selected Pause between 1 9GB print jobs option this window will appear after the first job is printed and you must click Print Job 2 to start printing the next job If you did not select Pause between 1 9GB print jobs then job 2 will automatically start printing Please refer to Step 9 for printing options STEP 9 of 9 The fol...

Page 76: ...anner Mode STEP 1 of 5 EDGE2Print has a feature which can print a long PDF file using the banner mode Select Banner from the toolbar The Die Cut Mode now becomes unavailable STEP 2 of 5 Load the PDF file into EDGE2Print 76 ...

Page 77: ...click the Banner tab before you loaded your PDF file Please redo the two previous steps STEP 4 of 5 If the media width is large enough to take up multiple columns of the banner it will show in multiple columns You can set a value to the Alley to separate each column 77 ...

Page 78: ... look like the layout above Note The limitation of PDF size is 200 inches 5080 mm long If your graphic is larger than this you will need to have your graphic designer create a multi page PDF with 199 inches 5054 6 mm sections or less The multi page PDF can now be imported into the software and printed in sequence 78 ...

Page 79: ...ont of the printer b Lift the right hand end of the cartridge and then draw the cartridge to the right to release the left hand end as shown and withdraw the toner cartridge out of the printer STEP 3 of 8 STEP 4 of 8 Clean the top of the ID unit with a clean lint free cloth Remove the new cartridge from its box but leave its wrapping material in place Gently shake the new cartridge from end to end...

Page 80: ... the right end of the cartridge down onto the image drum unit STEP 7 of 8 STEP 8 of 8 Pressing gently down on the cartridge to ensure that it is firmly seated push the colored lever towards the rear of the printer This will lock the cartridge into place and release toner into the image drum unit Gently wipe the LED head surface with a clean lint free cloth Finally close the top cover and press dow...

Page 81: ... toner release lever 1 to the right pull the lever towards you This will release the toner cartridge from the drum CAUTION Static sensitive devices handle with care WARNING If the printer has been powered on the fuser will be hot Do not touch CAUTION The green image drum surface at the base of the ID unit is very delicate and light sensitive Do not touch it and do not expose it to normal room ligh...

Page 82: ...nto the new image drum cartridge as shown Push the left end in first and then lower the right end in It is not necessary to fit a new toner cartridge at this time unless the remaining toner level is very low STEP 7 of 8 STEP 8 of 8 Push the colored release lever away from you to lock the toner cartridge onto the new image drum unit and release toner into it Holding the complete assembly by its top...

Page 83: ...ces of heat and light Locate the two fasteners a at each side of the belt and the lifting bar b at the front end Turn the two fasteners 90 to the left This will release the belt from the printer chassis Pull the lifting bar b upwards so that the belt tilts up towards the front and withdraw the belt unit c from the printer CAUTION The green image drum surface at the base of the ID unit is very deli...

Page 84: ...er by the rear left corner of the unit and lower the belt unit flat inside the printer Turn the two fasteners a 90 to the right until they lock This will secure the belt unit into place Replace the four image drums complete with their toner cartridges into the printer in the same sequence as they came out Close the top cover and press down firmly at both sides so that the cover latches closed 84 ...

Page 85: ...fully upright and the two locating lugs c should be towards you Lower the fuser into the printer locating the two lugs in the slots in the metal partition which separates the fuser from the image drums Push the two retaining levers b towards the rear of the printer to lock the fuser in place STEP 5 of 5 Place the drums back into the printer and replace the lid WARNING If the printer has recently b...

Page 86: ...down gently onto a piece of paper to prevent toner from staining surrounding areas and to avoid damaging the green drum surface and cover CAUTION The green image drum surface at the base of the Image Drum is very delicate and light sensitive Do not touch it and do not expose it to normal room light for more than 5 minutes If the drum unit needs to be out of the printer for longer than this wrap th...

Page 87: ...w the sheet STEP 7 of 17 STEP 8 of 17 To remove a sheet from the central area separate the sheet from the belt surface and withdraw the sheet To remove a sheet in the fuser push the two retaining levers e towards the rear of the printer to release the fuser Withdraw the fuser unit using the handle f STEP 9 of 17 STEP 10 of 17 Press release lever g and pull trapped paper from the fuser Replace fuse...

Page 88: ...and press down on the fuser pressure release lever d Pull down the MP tray using the depressions Lift the front cover release lever and lower the front cover STEP 15 of 17 STEP 16 of 17 Check inside the cover for sheets in this area and remove any that you find and then close the cover Pull out the paper tray and ensure all paper is stacked properly is undamaged and that the paper guides are prope...

Page 89: ...arged with static electricity Use media that has been stored in appropriate temperature and humidity conditions Your print media is creased or curled Use appropriate media Flattened media can be used Your print media sheets are not aligned with each other Remove the sheets jog them into alignment and reload them Your print media is not aligned properly in the paper tray Adjust the paper stop and p...

Page 90: ...a through ensuring it is underneath the tension and pinch rollers With the media flush against the back of the machine ensure that there is no extra space on each side of the media and the left right media guides Close the left right media guides Ensure that the media is not buckling or too snug against the guide widths before proceeding STEP 2 of 6 Line up the gap of the labels about one inch bel...

Page 91: ... to make sure the top of paper is flush with the drive roller Backwind the roll to ensure there is no tension when the sensor is calibrating If the roll is fully wound and has tension on it it will skew the calibration STEP 4 of 6 91 ...

Page 92: ...RSEN AutoCal and hold Menu until Ready starts flashing f Press the UP arrow to select Execute and hold Menu until it stops flashing g Press Menu again and it will show Status Offline Press the On Line button and the calibration test will begin STEP 5 of 6 After the calibration process press the On Line button to turn the machine Offline and then hold the DOWN button to cut the excess paper after t...

Page 93: ...93 ...

Page 94: ...ng the up and down MENU buttons scroll to the required letter digit b Press the Enter button to input and move to the next letter digit c Repeat steps a and b until all letters digits are entered 4 Press the Enter button 5 Press the UP or DOWN arrow button until the category you want to change is displayed 6 Press the Enter button 7 Press the UP or DOWN arrow button until the item you want to chan...

Page 95: ...Open Ensure Guide Door is Closed Msg Guide Tray Out Push Guide Tray Completely into the Feeder Ensure Guide Tray Latches are Locked Msg Close Guide Tray Ensure Guide Door is Closed Msg Close Door Tray Push Guide Tray Completely into the Feeder Ensure Guide Tray Latches are Locked Msg Funnel Full Remove all Paper from the Guide Msg Path Full Remove all Paper from the Guide 10 11 380 381 385 392 382...

Page 96: ...l error Contact your dealer reseller Status Error 10 Media not found over lower load sensor after load Do a sensor calibration p 57 in the manual or remove paper in path Status Error 11 Media not positioned between load sensors properly after load advance Check that media tension is not too tight Status Error 31 Cutter did not leave home position in required time Check paper jam in cutter Status E...

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