Unify OpenStage 15 User Manual Download

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OpenStage 15/15G SIP

OpenScape Voice

User Guide

A31003-S2030-U104-3-7619

Summary of Contents for OpenStage 15

Page 1: ...OpenStage 15 15G SIP OpenScape Voice User Guide A31003 S2030 U104 3 7619...

Page 2: ...scriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provid...

Page 3: ...roducts should be disposed of separately from the mu nicipal waste stream via designated collection facilities appointed by the government or the local authorities Proper disposal and separate collect...

Page 4: ...st accumulate this can con siderably reduce the service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic comp...

Page 5: ...e of your OpenStage 15 15 G 14 Ports on the underside of the phone 15 Using network ports more efficiently 16 OpenStage Manager 16 Features 16 OpenStage Key Module 15 17 Keys 18 Audio keys 18 Mailbox...

Page 6: ...hold and retrieving successively or simultaneously 49 Connecting parties 50 Callback 51 Requesting callback 51 Responding to a callback 52 Permitting a callback 52 Calling back missed calls 53 Call f...

Page 7: ...Placing a call on hold 81 Activating deactivating the hold reminder tone 82 Call waiting second call 86 Transferring a call 91 CTI calls 94 Making calls 96 Dialling with the DDS key 96 Calling a subsc...

Page 8: ...129 Settings for MultiLine keyset 130 Setting the time for a delayed ringer 130 Setting the ringtone for lines 131 Line preview 133 Rollover for a line 134 Privacy security 135 Activating and deactiv...

Page 9: ...park 156 Unparking 156 Silent Monitoring 157 Active silent monitoring 157 Muted silent monitoring 158 One way Intercom and Two way Intercom function 159 One way Intercom 160 Two way Intercom 160 Annou...

Page 10: ...g the reset 185 Call recording 186 Recording modes 186 Explanations of recording 187 Recordable calls 187 Non recordable calls 187 Enhanced functions 188 The following features are not supported 188 R...

Page 11: ...ator Pages 197 User pages 198 User menu 199 Fixing problems 202 Caring for your telephone 202 Troubleshooting 202 Contact partner in the case of problems 202 Labeling keys 203 Local user menu 204 Open...

Page 12: ...mplied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or pro...

Page 13: ...should be kept clear The optimum distance is approx 50 cm Proceed as follows to optimise display legibility Turn the phone to tilt the display to ensure you have a frontal view of the display while e...

Page 14: ...rmal using the handset 2 The display provides intuitive support for telephone operation two lines with up to 33 char acters each 3 Audio keys are also available allowing you to optimally configure the...

Page 15: ...5 OpenStage 15 15 G LCD display 33 x 2 characters Full duplex speakerphone function 10 100 Mbps Ethernet switch Page 16 1000 Mbps Ethernet switch Page 16 Interface for auxiliary device Programmable ke...

Page 16: ...onnection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly OpenStage Manager This program offers you an additional option for tai...

Page 17: ...le 15 is a key module attached to the side of the phone that provides an additional 18 illuminated programmable sensor keys Like keys on the phone these keys can be programmed and used according to yo...

Page 18: ...speaker on off with red LED key Page 37 Set the volume higher Page 24 Key Function when key is pressed O Open the menu for voicemail or missed calls with red LED key N Open the phone s main menu with...

Page 19: ...Meaning of LED displays on function keys Increase the number of programmable function keys by connecting a OpenStage Key Module 15 Page 17 If the prompt is not displayed or a programmed function is n...

Page 20: ...her telephone in the line trunk group simul taneously functions as the secondary line on that telephone Phantom line Phantom lines are not used as primary lines by any telephones in the line trunk gro...

Page 21: ...aracters available for the key pressed and the character selected are briefly displayed Character overview depends on the current language setting LED Explanation S Not lit The phone is in idle mode T...

Page 22: ...each one using OK Applies changes and closes the editor Delete Deletes characters from right to left Cancel Discards changes and exits the editor Mode here can also be used to switch 123 Digits only...

Page 23: ...l up various functions here Entries may vary The idle menu may contain the following entries Redial Ringer off Do not disturb on Mobile logon Cancel callbacks Directed pickup Back Press the O key to r...

Page 24: ...g displays in the status line Icon Explanation The ringtone is deactivated The ringtone is set to a beep The phone lock is activated The Do not disturb function is activated A mobile user is logged on...

Page 25: ...tions you can select using the navigation keys or Page 18 The range of functions available is sit uation specific Icon Explanation You received new voice messages New entries have been added to the ca...

Page 26: ...ons Select the appropriate function and confirm this with The menu with the functions closes automatically after you have executed an action To delete info only messages press Navigation key Icons dur...

Page 27: ...call journal is disabled Page 113 Call lists Each call list may contain up to 30 entries Once this limit is reached the oldest entry in the log is deleted Multiple calls from the same number are only...

Page 28: ...rameter for missed calls is defined Program Service menu Press the N key to open the Program Service menu This menu contains the following entries Personal Corporate Settings User Admin Personal You c...

Page 29: ...to leave the main menu or submenu Press and hold the key to access the option to leave the current menu level You exit the menu by pressing the N key and return to idle mode Page 23 Interrupting edit...

Page 30: ...the phone Page 184 Diagnostic Information V Provides information on all the main settings for the telephone Can provide valuable help in sup port situations Page 195 Reset phone V Personal settings m...

Page 31: ...a monitoring function You can use your phone as normal during monitoring However you will first be informed about the operation with a message on the display and prompted to allow monitoring If admini...

Page 32: ...s on the display Some functions may not be accessible while in emergency mode for example Call forwarding Page 54 Voicemail Page 41 Callback Page 51 Group functions Page 39 Multiline Page 116 OpenScap...

Page 33: ...ia the loudspeaker speakerphone mode The phone is ringing The caller is displayed Confirm The n key lights up or n Press the key shown The key lights up The speakerphone function is activated if nec o...

Page 34: ...ed a call on hold on their multi line phone you can also pick up this call Accept call Prerequisite You know the coworker s internal phone number and the function is configured for you in OpenScape Vo...

Page 35: ...unction is configured for you in OpenScape Voice Select and confirm the option shown in the idle phone s context menu or Lift the handset or n Press the key shown Select and confirm the option shown j...

Page 36: ...mode If the country setting is set to US you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode n Press the key shown Replace the handset Proceed wi...

Page 37: ...ening You can let other people in the room join in on the call Let the other party know that you have turned on the loudspeaker Prerequisite You are conducting a call via the handset Activating n Pres...

Page 38: ...ophone Prerequisite You are conducting a call The Mute key is configured Deactivating the microphone S Press the Mute key Activating the microphone R Press the illuminated Mute key Ending a call Selec...

Page 39: ...ption but not by just lifting the handset A key is programmed for call pickup Open a pop up menu with the Call pickup key when a group call is waiting Telephone status Ring on group call Yes Ring on g...

Page 40: ...opens Picking up a group call immediately via the pop up menu Prerequisite Your administrator has set up the group call such that it will be shown immediately on the display and the pop up menu will...

Page 41: ...es are waiting you will be shown a list with the new messages and the messages you have already listened to sorted by status The number of the re spective messages is indicated You can browse the list...

Page 42: ...tion on the second caller and you will likewise be given the three options to choose from Return to first caller T By pressing the flashing 2nd alert key again you will be shown the information on the...

Page 43: ...selected the option Busy When Dialling Page 99 you will not be interrupted by an incoming call In this case the caller hears the busy sig nal Dial Redial 1 l 1 Please note the information in relation...

Page 44: ...nter the number First enter the number The loudspeaker key illuminates when you enter the first digit j Enter the station number If nec Correct input using the navigation keys Page 18 Confirm or wait...

Page 45: ...Select and confirm the option shown Confirm if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Se...

Page 46: ...is dialled You must have activated the call journal in order to use the call list This also applies for redialling the last number dialled Page 113 If the call journal is disabled you will be shown th...

Page 47: ...ipant You can also use an already configured Conference key in this instance j Enter and confirm the second party s phone number Consult l Start conference If you want to use a call list or one of the...

Page 48: ...re reconnected with the first party Switching to the held party alternating Prerequisite You are conducting a consultation call Select and confirm the option shown In the first display line the phone...

Page 49: ...an also be initiated from the context menu S Press the Hold key The key flashes The consultation or second call and the first call are put on hold Retrieving the first call Switch to the first call R...

Page 50: ...ndset or if you are in speakerphone mode press the loudspeak er key The other two parties are now connected to one another Allowing call joining z You can also configure this setting via the web inter...

Page 51: ...llback requests You can delete scheduled callback requests if you no longer need to return a call for example at the end of the working day Prerequisite At least one callback was requested The phone i...

Page 52: ...er is added to the missed calls list Permitting a callback Prerequisite The Callback function has been activated by administrator z You can also configure this setting via the WBM interface Page 197 N...

Page 53: ...n the missed call and lets you call back the number directly call lists Page 27 Missed calls are not saved and displayed if the call journal is disabled Page 113 O Press the key shown Select and confi...

Page 54: ...impact Uncond l call forwarding has the highest priority followed by No reply and Busy If active Uncond l call forwarding is indicated on the display when the phone is idle Forwarded calls are logged...

Page 55: ...ing key Deactivating call forwarding If call forwarding was activated for Unconditional it is now automatically deac tivated or Activate forwarding to last destination The pop up menu opens The messag...

Page 56: ...and confirm the option shown j Enter edit and confirm the destination phone number or Edit favourites You can configure up to five destination phone numbers for call forwarding These destination phon...

Page 57: ...pens Select and confirm within three seconds Three types of call forwarding are offered in the settings menu Unconditional Busy No reply 1 s 1 Copy Select and confirm type of forwarding here for insta...

Page 58: ...Edit call forwarding Cancel Select and confirm within three seconds Select and confirm type of forwarding here for instance Unconditional Select and confirm a saved destination Call forwarding is act...

Page 59: ...Choose one of the forwarding types offered Uncond l 3339 deactivated is the default setting Busy 3335 No reply 1 s 3336 and confirm your selection Here for example Unconditional Select and confirm the...

Page 60: ...the settings for call forwarding via the user menu Page 79 S Press the Variable call forwarding key Select and confirm within three seconds Select and confirm the type of call forwarding Select and c...

Page 61: ...ding menu The Forwarding menu is opened either using the configured Variable call for warding key see Page 74 or via the user menu Page 79 and contains the three forwarding types Unconditional Busy No...

Page 62: ...for Unconditional it is now automatically deac tivated or Activating forwarding to last destination The pop up menu opens The message Set forward on to is displayed with the last forwarding destinati...

Page 63: ...ons Accept Set a forwarding destination Edit call forwarding Cancel Select and confirm within three seconds You are then offered three forwarding types in the Settings menu with three call types each...

Page 64: ...additionally and enter a destination phone number If you assign destination phone numbers for External and Internal for example both external and internal calls will be forwarded to the respective des...

Page 65: ...open the call view Copying and pasting destination phone numbers The current destination phone number for a call type is copied For example the current destination phone number for All calls should a...

Page 66: ...destination phone number The call type Ex ternal is activated automatically 3 Paste to a call type of a different forwarding type Select and confirm the forwarding type here for instance Busy Select...

Page 67: ...type s and you have configured the key for Variable call for warding see Page 74 S Press the Variable call forwarding key The pop up menu opens The message Set forward on to is displayed with the last...

Page 68: ...is shown on the display for the forwarding types Busy and No reply Call forwarding chain Sometimes calls to a station are forwarded to another station that also has call forwarding or DND activated T...

Page 69: ...2 Selected dialling 25 Headset 3 Repeat dialling 26 Do not disturb 4 CF unconditional 27 Group pickup 5 CF no reply 28 Repertory dial 6 CF busy 29 Feature toggle 7 CF unconditional any 30 Show phone s...

Page 70: ...enu N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm th...

Page 71: ...program the first level for instance Select and confirm the required function Select and confirm this option to enter a destination phone number j Enter and confirm a stations s destination phone num...

Page 72: ...gure this setting via the web interface Page 197 Select and confirm the option shown to program the first level for instance Select and confirm the required function Select and confirm this option to...

Page 73: ...istrator and the Ext int for warding function is activated call forwarding by incoming call type functionality will be available to you Forwarding in this case is dependent on the forwarding type and...

Page 74: ...pt is displayed Confirm to begin programming The key illuminates continuously z You can also configure this setting via the web interface Page 197 Select and confirm the option shown to program the fi...

Page 75: ...activate call waiting functionality even dur ing a call The perquisite for this is that a second call is permitted Page 89 By default a second call is permitted T Press the Call Waiting toggle key The...

Page 76: ...confirm the user password Select and confirm the option shown to switch to the Reset user data menu Select the option shown Select and confirm the option shown to delete the content of all keys Select...

Page 77: ...via the web interface Page 197 Deflect must be authorised by administrator N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the...

Page 78: ...e 125 Information only as set by administrator Yes or No Rejecting a call You can reject an incoming call Prerequisite An incoming call is displayed or signalled Reject must be au thorised by administ...

Page 79: ...e user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Configuring forwarding Select and confirm the option shown For a description...

Page 80: ...Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm...

Page 81: ...must be configured Page 69 Using line keys On multi line telephones you can use the line keys to place ongoing calls on hold R Press the corresponding line key The line key LED starts flickering The c...

Page 82: ...interface Page 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select...

Page 83: ...te the delay z You can also configure this setting via the web interface Page 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confi...

Page 84: ...configure this setting via the WBM interface Page 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select...

Page 85: ...age 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confir...

Page 86: ...d and first call successively Page 49 Consultation call from second call If the second call is your active call you can initiate a consultation call from it Prerequisite The administrator must have ap...

Page 87: ...an make a consultation call initiate a conference toggle between the consultation call and your call party transfer a call A third call would be rejected with the busy signal If you have disconnected...

Page 88: ...ion phone number The second call is deflected to the destination specified You are reconnected with the first party Connecting parties Prerequisite You have accepted the second call Select and confirm...

Page 89: ...ption shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Assuming...

Page 90: ...Page 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confi...

Page 91: ...utodial delay expires Transferring with consultation You can announce a call to a recipient before transferring it Prerequisite You are conducting a call The options Allow Call Transfer and Transfer o...

Page 92: ...party Allowing call transfer z You can also configure this setting via the web interface Page 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec...

Page 93: ...Page 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confi...

Page 94: ...the configured CTI application can be found in the corresponding user guide z You can also configure this setting via the web interface Page 197 Prerequisite The option was programmed by your administ...

Page 95: ...nfigure this setting via the web interface Page 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select an...

Page 96: ...cal phonebook N Press the key shown Confirm the option shown or S Press the configured key Personal for the local phonebook Page 69 Select and confirm the required subscriber Confirm the option shown...

Page 97: ...lowing activities Pressing the key This always works lifting the handset This only works if the phone number was entered when the phone was idle or if it was entered for a consultation call when the h...

Page 98: ...he web interface Page 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown...

Page 99: ...via the web interface Page 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option...

Page 100: ...first connection you want to clear down or On the display select and confirm the second connection you want to clear down Select and confirm the option shown You are now involved in a one to one call...

Page 101: ...confirm the option shown in the menu Both connections are cleared down the conference is cleared down Allowing a local conference This option allows or blocks the Conference function z You can also c...

Page 102: ...via the web interface Page 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option...

Page 103: ...ng a consultation call Select and confirm the option shown in the Conference context menu If the party answers you can toggle between the party and the conference connect the consultation call to anot...

Page 104: ...Putting the conference on hold Select and confirm the option shown in the Conference context menu The conference is placed on hold and you can consult with someone in your office for instance Leaving...

Page 105: ...the local phonebook Select and confirm the option shown j Fill in the three fields Last name First name Number accordingly Select and confirm to save the phonebook entry Editing a contact z You can ed...

Page 106: ...rm the option shown Confirm the option shown or Select and confirm to cancel the process Deleting all contacts z You can delete contacts more conveniently via the web interface Page 197 N Press the ke...

Page 107: ...K The first name found with the initial letter K is displayed after a short time If you are looking for a name that begins with Kr also enter the second letter in the search field The first name found...

Page 108: ...configured Corporate key for the corporate directory Page 69 Select and confirm the option shown The following 11 search fields can be used Last name First name Business 1 Business 2 Mobile Private C...

Page 109: ...and confirm the option shown You can now enter new search criteria for a search Defining a qualifier before a search Prior to a search you can select which qualifiers should also appear in the out pu...

Page 110: ...ilable names with the corre sponding initial letter are listed after a predefined period of time or after confirm ing with the key You can restrict the output by entering the second or other letters T...

Page 111: ...is condition you can now skip to the first corresponding entry by entering the initial letter of the last name Character Description Searches for the exact string before the special character You can...

Page 112: ...nd confirm the list of missed calls The list is sorted chronologically with the most recent caller first You can use the Navigator keys to browse through the list Select and confirm the appropriate li...

Page 113: ...and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm to disable the call journal The message Call...

Page 114: ...ged see also Page 39 The Exclude setting is recommended if groups are set up With the default setting Manually for Delete entry you can delete specific missed calls you called back yourself If you sel...

Page 115: ...onfirm the option shown Confirm to prevent calls answered by other subscribers being displayed in the list Select and confirm the option shown Deleting missed calls when called Select and confirm the...

Page 116: ...i line phone Refer to the following sec tions for a detailed description of the individual components Introduction to multi line phones Page 13 Lines and line keys Page 20 Incoming calls Depending on...

Page 117: ...or press speakerphone key S Press the required line key j Enter the phone number or use redial for example The connection is set up Automatic trunk seizure Prerequisite Your administrator has configur...

Page 118: ...Confirm The connection is set up Forwarding calls for primary line The call forwarding can only be activated for the primary line Which call for wards are possible how they are configured and activat...

Page 119: ...ou are conducting a call At the same time a call is incoming on another line Call on line 1 T Press the line key for line 2 The call on line 1 is placed on hold Conduct call on line 2 End call on line...

Page 120: ...conducting a call R Press the call line key T The LED line key flashes The LED line displays the hold status on all multi line phones to which the line is connected On phones connected to the line a u...

Page 121: ...ard number e g after a minute if no other number is dialled Entering a number for the hot and warm line function Specify which number should be dialled when the hot or warm line function is activated...

Page 122: ...ss the line key a second time following the preview in order to connect The key of a secondary line illuminates it is busy You want to connect to the call R Press the illuminated line key A conference...

Page 123: ...s up and a connection is established Consultation with the DSS station Prerequisite You are conducting a call and administrator has configured the DSS key for consultation S Press the relevant DSS key...

Page 124: ...ou are connected with the other party Rejecting a call Prerequisite administrator must activate the reject option for DSS keys and auto answer must be deactivated Page 94 T Press the DSS key The call...

Page 125: ...s S Press the relevant DSS key The call is deflected to the DSS station If the DSS station does not answer you can pick up the call by pressing the DSS key LED display on DSS keys DSS Key Explanation...

Page 126: ...age 54 For All calls from Executive 1 to Secretary 1 For All calls from Executive 2 to Secretary 2 Forward on Busy and forward on No reply from Secretary 1 to Secretary 2 Forward on Busy and forward o...

Page 127: ...n incoming call for Executive 1 rings on Secretary 1 The Secretary 1 di rect station selection key on the Executive 1 phone flashes The Secretary 1 has not yet answered the call Before the call is for...

Page 128: ...ing a call If e g the Secretary 1 answered a call it can forward the call using the direct station selection keys to the following telephones Executive 1 Executive 2 Secretary 2 The following examples...

Page 129: ...nference During a consultation call Secretary 1 can toggle between Executive 1 and the caller can initiate a conference or disconnect one of the two call parties More on this subject can be found on p...

Page 130: ...me before a held call should be signalled on a line z You can also configure this setting via the web interface Page 197 N Press the key shown Select and confirm the option shown Select and confirm th...

Page 131: ...nfirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the required line for example line 1 Selecting th...

Page 132: ...Confirm the selected Ringer melody Select and confirm the option shown Selecting the pattern sequence The following setting is only effective if you selected Pattern under the ringer option Select and...

Page 133: ...w opens and you receive information about the caller Press the line key again to accept the call or wait until the popup closes itself after a specified period of time The preview function is switched...

Page 134: ...ve microphone and the corresponding line key blinks or Z T The ringer melody set sounds briefly approx 3 seconds via the loudspeaker and the corresponding line key blinks or Z T You hear a short notif...

Page 135: ...f icon disappears from the status bar on the display You can also switch the function on and off using the option in the idle menu Select and confirm the option shown Setting the ringer to a beep Hold...

Page 136: ...mmed key or also from the idle menu Prerequisite A programmable key is assigned the function Do Not Disturb see Page 69 Do not disturb must be activated Page 137 Enabling do not disturb via a key S Pr...

Page 137: ...and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confir...

Page 138: ...d period of validity You will have to create a new password when the period ends The message Change Password 1 days left will alert you to this at the appropriate time The message Pass word has expire...

Page 139: ...ption shown Select and confirm the option shown j Enter the current password at least six characters text entry see Page 21 and confirm your entry Select and confirm the option shown j Enter a new pas...

Page 140: ...000000 to deactivate the password Confirm entry at least 6 characters text entry see Page 21 Select and confirm the option shown j Enter six zeros 000000 to deactivate the password for text input see...

Page 141: ...and confirm the option shown j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the o...

Page 142: ...you only know the administrator password You are prompt ed to enter the administrator password j User password or enter and confirm the administrator password The phone is unlocked if the password is...

Page 143: ...orced logon when the user is still logged on at that phone Page 145 Delayed logon at a remote phone with forced logon when the user is still logged on at that phone and the phone is busy Page 146 Tran...

Page 144: ...g on mobile user Validating Registering Downloading user data Once you have completed logon the mobility icon is shown in the display Logging off from the phone Prerequisite You are logged on as a mob...

Page 145: ...d If however your administrator enabled Forced logoff during call without setting a time the system does not consider whether or not the remote phone is busy Logon via a key If a program key is config...

Page 146: ...t menu Page 23 You are prompted to enter your mobility ID j Enter and confirm Mobility ID usually a telephone number You are prompted to enter the password j Enter and confirm the user password The fo...

Page 147: ...mmable keys being pressed Example Switching between Line busy and Line free see also Page 152 Prerequisite Your administrator configured a programmable key with the function Busy make line busy for th...

Page 148: ...dset j Enter the code see the table of codes Page 163 to transmit the caller infor mation Z You hear a confirmation tone or an announcement Activating If your administrator activated caller ID transmi...

Page 149: ...hone number of the party you want to contact Caller ID transmission is reactivated after this call Temporarily deactivating anonymous calling for the next call If your administrator suppressed caller...

Page 150: ...by verbal user prompts that let you add entries to the selection list delete entries in the selection list check the selection list activate or deactivate the function For call rejection As for select...

Page 151: ...iated dialling Abbreviated dialling gives you access to a central list of frequently dialled phone numbers You can dial a specific phone number by simply entering a digit string As these are three dig...

Page 152: ...tributing calls to a group of tele phones If you want another member of the group to pick up an incoming call you can set your telephone to signal the busy status for your line to the other members of...

Page 153: ...a free line in the hunt group chain after it reaches this line Activating Lift the handset j Enter the code see the table of codes Page 163 Z Wait until you hear the confirmation tone Deactivating Unm...

Page 154: ...following infor mation Feature name Current status active inactive Number of numbers currently on the serial call list You are prompted to do one of the following Activate deactivate the feature only...

Page 155: ...e only if numbers are already entered in the list Call up the numbers currently entered in the list Add or delete numbers Repeat the options in edit mode If the parallel call list is still empty you a...

Page 156: ...owed by a line number see code table Page 163 You receive a confirmation tone The caller hears a waiting melody Replace the handset Tell your colleague that a call for him is parked and give him the l...

Page 157: ...Active silent monitoring Station A and B are on a call You want to listen to the call and talk to Station A and B All callers can hear and speak to each other Lift the handset j Enter the code for act...

Page 158: ...e code for muted silent monitoring and the destination number for station A see code table Page 163 You are connected to the call and can listen unnoticed You can enable the whisper function using a f...

Page 159: ...e same collective group as you and has like wise been assigned a member number The team member s phone has a loudspeaker One way Intercom and or a speakerphone function Two way Intercom Automatic answ...

Page 160: ...From your phone you can directly call any team member whose telephone has a speakerphone function The loudspeaker and microphone of the destination phone are switched on automatically Two way Intercom...

Page 161: ...ternatively if you have disabled the call journal Page 113 Retrieving and dialling the last answered caller The following phone numbers can be saved for retrieval The last answered call The last misse...

Page 162: ...rs call function configured ringing when the office is closed you can pick up the call early from your phone You can also forward your phone to the phone with the out of hours call function before lea...

Page 163: ...nymous calls Page 151 Using abbreviated dialling Page 151 Call tracing Page 151 Making a line busy on Page 152 Making a line busy off Page 152 End of hunt group chain on Page 153 End of hunt group cha...

Page 164: ...the connection is being established or has been established Calls with a low Impact Level are treated in a particular way either through their own icons text labels and or a special ringtone The impac...

Page 165: ...dspeaker key or via the headset Answering forwarded calls The phone rings with the defined ringtone for calls with a lower IL The caller is shown with a special icon the forwarding icon and the adviso...

Page 166: ...r IL If you are forwarding a partner with a lower IL to a partner with a higher IL this will be displayed when the connection is being established Prerequisite The Deflect function is approved by the...

Page 167: ...partners in a conference call At least one of the partners belongs to the lower IL zone The advisory Lower IL is dis played in the Conference line Reconnecting You have ended a consultation call for...

Page 168: ...is setting via the web interface z Page 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select and confir...

Page 169: ...ord Select and confirm the option shown Select and confirm the option shown The time set is displayed j Enter and confirm the time Select and confirm the option shown Setting the date N Press the key...

Page 170: ...aylight saving and standard time Prerequisite Auto DST is deactivated Page 171 Enter the difference to be used for daylight saving time z You can also configure this setting via the web interface Page...

Page 171: ...own Daylight saving time must be manually set if a No is entered for Auto DST Page 170 Time display format z You can also configure this setting via the web interface Page 197 N Press the key shown Se...

Page 172: ...d confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown The format set is di...

Page 173: ...web interface Page 197 Example Handset N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the...

Page 174: ...tor has loaded suitable files to the phone you can select a realtone file in mid and wav format for the ringer tone If no individual audio files are available the pattern ringtone is preset z You can...

Page 175: ...lect and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown and then sele...

Page 176: ...elody with the select Ringer tone sequence Confirm the selected setting Select and confirm the option shown Country setting for speakerphone mode Enter the country setting you prefer for speakerphone...

Page 177: ...e option shown Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown The setting is made in the same way for all...

Page 178: ...nsecured voice connection Use this option to activate an alerting tone that you hear when a secure voice connection with the party you are currently talking to ceases to be secure The message Nonsecur...

Page 179: ...firm the option shown if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Adjusting the volume for the Key click Select and confirm the...

Page 180: ...ge 197 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm...

Page 181: ...Catal 5 6 Cymraeg 7 Dansk 8 Deutsch 9 Eesti keel 10 English 11 English US 12 Espa ol 13 Fran ais 14 Hrvatski 15 Italiano 16 Latvie u Valoda 17 Lietuviu Kalba 18 Magyar 19 Nederlands 20 Norsk 21 Polski...

Page 182: ...t and confirm the option shown You may choose from the following countries Settings User Locality Country Germany f United States f 1 The phone displays the current setting Save Exit l 1 Argentina AR...

Page 183: ...Page 197 N Press the key shown Select and confirm the option shown Confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the opti...

Page 184: ...HTTP address of the web interface This address is specified in the address line of the Internet browser and is used to call the web interface of the phone in the browser DNS domain The DNS domain tha...

Page 185: ...ll entries are deleted Programmable keys All personalised programming is deleted see also Page 76 Attention All data is reset without a warning tone Initiating the reset N Press the key shown until th...

Page 186: ...s to which settings were made for your phone Mode ALL CALLS The telephone starts and stops the recorder automatically in order to ensure that all calls are being recorded Mode MANUAL You decide when t...

Page 187: ...is immaterial here whether a call is set up directly via the telephone or via an application Outgoing Incoming Consultation Pickup Reconnect Second call Connected call Conference1 Automatic call acce...

Page 188: ...rding for you and your call partner The audible advisory can also be switched off Please check with the relevant administrator Multiline In terms of call recording no distinction is made between multi...

Page 189: ...e the option or S Press the recording button to enable the option the LED key lights up R or press the key shown to disable the option the LED extinguishes The recording button also indicates the stat...

Page 190: ...ducting a call Recording has started The recording button LED lights up You are conducting a call see also Page 187 R Press the recording button to pause the recording the LED extinguishes and the rec...

Page 191: ...isplay again You can now terminate the consultation call or for example switch back to the first call party alternate while the consultation call is placed on hold Second call during call recording Pr...

Page 192: ...the main call You hear a beep and the recording symbol is shown in the line for the main call this call is now being recorded You can pause and restart the recording at any time in manual and auto st...

Page 193: ...the con ference call Adding conference participants Prerequisite You have set up a conference The System conference feature was configured by the administrator The conference call is now being record...

Page 194: ...ite The telephone has more than one line configured The active line is being recorded The recording button LED is lighting Holding and retrieving the call on the line You are conducting a call for exa...

Page 195: ...e Settings User Diagnostic information Diagnostic Information 2011 05 23 12 24 00 00 terminal number 3334 01 sip server 192 168 1 240 02 sip port 5060 03 sip registrar 192 168 1 240 04 sip registrar p...

Page 196: ...overy mode Manual 31 dhcp reuse No 32 lan port type 0 33 pc port status None 34 pc port type 0 35 pc port autoMDIX No 36 vlan id 37 qos layer 2 38 qos layer 2 voice 5 39 qos layer 2 signalling None 40...

Page 197: ...lets you configure settings for administering your phone and the network environment Access to the Administrator Pages is protected by the admin password For more information con tact your administrat...

Page 198: ...ries Click the menu heading again to close the menu 2 Click a menu entry to open the corresponding form 3 Make the desired changes 4 Click the corresponding button to save or discard your changes Butt...

Page 199: ...callback Emergency Special 1 Special 2 Special 3 Configuration Outgoing calls Autodial delay seconds V Page 97 Callback option V Page 52 Allow busy when dialling V Page 99 Allow transfer on ring V Pag...

Page 200: ...t V Page 178 Toggle associate Page 90 Lower IL alert V Page 183 Keyset Lines Ring delay seconds V Page 130 Allow in overview not relevant for OpenStage 15 Address 1 Primary line 1 Ring on off 1 Ringer...

Page 201: ...d only All keys Locality Country V Page 182 Language V Page 180 Date format V Page 172 Time format V Page 171 Security Password Old password User password V Page 138 Confirm password Phonebook Contact...

Page 202: ...If the telephone is locked repdial keys cannot be used This also applies when an emergency number is saved on it Check whether your telephone is locked Phone locked To unlock enter the PIN appears on...

Page 203: ...OpenStage 15 and OpenStage Key Module 15 Note the function or name in the white field on the strip and insert the strip on your OpenStage 15 or OpenStage Key Module 15 With a computer via the Interne...

Page 204: ...The majority of settings that can be made via the user menu on the phone can also be accessed via the web interface Page 197 Changes are usually confirmed using the Save Exit option or discarded usin...

Page 205: ...Ringtone Ring file Page 174 Pattern Ringer1 wav Ringer2 wav Ringer3 wav Ringer4 wav Ringer5 wav Ringer6 wav Return Ringer melody 2 Page 175 1 2 3 4 5 6 7 8 Return Ringer tone sequence 1 Page 176 1 2 3...

Page 206: ...able Yes No Ringtone Ring file Ringer melody 2 Ringer tone sequence 1 Emergency call Save Exit Exit no save Available Yes No Ringtone Ring file Ringer melody 2 Ringer tone sequence 1 Special 1 Save Ex...

Page 207: ...eflection Yes Page 77 No Return Default destination Page 77 Deflect to DSS Yes No 1 Page 78 Save Exit Exit no save Forwarding call forwarding by type see Page 61 Settings All calls 12345 Page 59 Turn...

Page 208: ...on 5 Save Exit Exit no save Copy Page 57 Paste if copying is active Page 57 Return No reply 12345 Page 59 Turn on Enter destination Page 56 List of saved numbers if applicable Edit favorites Page 56 D...

Page 209: ...swer beep Yes Page 94 No Return AutoReconnect beep Yes Page 95 No Return Save Exit Exit no save Return Connected calls Allow call transfer Yes Page 92 No Return Allow call joining Yes Page 50 No Retur...

Page 210: ...Hot warm dest nnnn Page 121 Address 1 nnnn Ring on off 1 On Selection order 1 1 Ringtone Ring file Page 131 Ringer melody 2 Page 131 Ringer tone sequence 1 Page 131 Save Exit Exit no save Return Overv...

Page 211: ...hifted Unallocated Page 70 Unallocated Further functions see Page 214 Label predefined or customised Settings function dependent Save Exit Exit no save Key Module if available such as Program keys Key...

Page 212: ...e 141 Save Exit Exit no save Phone lock No Yes Network information Phone address Page 184 Web address IP address LAN RX LAN TX PC RX PC TX LAN autonegotiated Yes LAN information 10 Mbps full duplex PC...

Page 213: ...conditional ext CF busy any CF busy int CF busy ext CF no reply any CF no reply int CF no reply ext Ringer off Hold Alternate Blind transfer call Transfer call Deflecting Shift Conference Headset Do n...

Page 214: ...hifted of the function keys Unallocated Selected dialilng Repeat dialling Alternate Blind transfer call Transfer call Deflecting Conference Repertory dial Show phone screen Directed pickup Callback Ca...

Page 215: ...nation phone number 63 Variable 55 62 Call forwarding chain 68 Call forwarding favourites 56 Call forwarding information 118 Call list 53 Call lists 112 Call log 27 53 Call recording alternating 192 a...

Page 216: ...icating call status 26 Group call 39 H Hold reminder tone 82 Holding 81 Hot line 45 for lines 121 I Idle mode 23 Immediate dialing 45 97 Important information 3 4 Incoming calls multi line 116 Interco...

Page 217: ...rivacy 135 Private line 20 Program Service menu 28 Programmable function key 19 Programmable keys 69 Q Quick search 110 R Reachability 154 Redial 46 Redialing multi line 118 Repdial keys 96 Ringer mel...

Page 218: ...218 Index V Variable call forwarding 55 62 W Warm line 45 for lines 121 Web interface 197 204...

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