Should a problem arise with your system, you should first turn to your reseller.
Your system has most likely been configured by them, and so they should have
the best idea of what is in your system. Hence, they should be able to help you
the most. Further, if you purchased your system from a dealer nearby, you can
actually bring your system to them to have it serviced instead of fiddling with it
yourself. If your reseller is unable to assist you, try our web page, http://
www.tyan.com, or our newsgroup, alt.comp.periphs.mainboard.tyan.
Technical Support
Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor
first
for
any product problems.
A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service can be rendered. You can obtain service by calling
the manufacturer for a Return Merchandise Authorization (RMA) number. The
RMA number should be prominently displayed on the outside of the shipping
carton and the package should be mailed prepaid, or hand carried to the manu-
facturer. Shipping and handling charges will be applied for all orders that must
be mailed when service is complete.
This warranty only covers normal consumer use and does not cover damages
incurred during shipping or from failure due to the alteration, misuse, abuse, or
improper maintenance of products.
