TWIG One Ex personal alarm is a lone worker safety device designed
for all areas of personal and professional safety in potentially
explosive areas.
Manufacturer:
Twig Com Ltd.
24910 SALO, Finland
www.twigcom.com
Publication number: YZ6900-01
All rights reserved. © Twig Com Ltd.
TWIG One Ex is certified by the Eurofins Expert Services Oy with EU-type
examination Certificate EESF 20 ATEX 045X Issue 2 in compliance with
standards EN 60079-0 (2018) and EN 60079-11 (2012) and IECEx Certificate
of conformity IECEx EESF 19.0020X in compliance with standards IEC 60079-
0: 2017 and IEC 60079-11: 2011.
TWIG One Ex is an intrinsically safe, waterproof, dust and impact resistant
mobile safety device for industrial application in areas with an increased
risk of explosion in accordance with directives 1999/92/EC (ATEX 137) and
2014/34/EU as well as with UK statutory requirement
SI 2016 No. 1107.
Only use of approved accessories is allowed. Twig Com Ltd. declares that this
mobile device, type TLP50EU, TLP51EU or TLP53EU, is in compliance with
the essential requirements and other relevant provisions of Directive 2014/53/
EU and UK statutory requirement SI 2016 No. 1107.
The user of the device is fully responsible for ensuring that the TWIG One Ex is
used in explosive atmospheres in accordance with the applicable regulations.
Twig Com Ltd. reserves the right to change or improve their products and
to make changes in the quick guide content without obligation to notify any
person or organization of such changes or improvements. Twig Com Ltd. is
not responsible for any loss of data, income or any consequential damage
whatsoever caused.
Some of the features described in this guide are optional and intended to
be purchased separately. For more information, details and descriptions,
including device configuration, assortment of chargers and accessories, visit
the web site: www.twigcom.com or contact your reseller.
GETTING STARTED
Turning off the PIN request
Turn off the PIN request from the SIM card. If it is not possible, change the
PIN code to 9999 or to same that was used in SIM card before switching
it on the TWIG device. Please refer to TWIG Point Remote Configurator or
TWIG Configurator PC program and TWIG Configuration Guide to change the
PIN code to code the device automatically uses. Download PC Configuration
software and instructions from ftp://support.twigcom.com or ask TWIG sales
to create you a TWIG Point SP account for device configuration.
Device must
not be connected to PC or any charger with any other cable than FME92EU,
CME92EU or CCE92EU.
Inserting SIM card
Pull the SIM card tray completely out from the tray slot and turn it upside
down for SIM card placement. Attach your SIM card to the tray with the
sticker provided in the sales box. Verify the correct direction of the tray before
pushing it back into slot! In correct direction the device back side and SIM
card are towards you!
Charging
When you start using the device for the first time, you should charge the
battery first. Please note that the battery will reach its full capacity only after
two or three charging times.
Device is equipped with system protecting the unit for being overloaded or
malfunctioning causing danger to user. In rare cases where the device battery
is overloaded e.g. heavy GPRS transmission, the protection system turns the
device off. Device can be turned on again by connecting it to the charger. This
must not be done inside ATEX area. This is normal policy. It is suggested not to
use GPRS to telematics to minimize the possible automatic turning off.
TWIG One Ex device can be charged with in the sales package provided
mains charger attached to the adapter or as accessory provided charging
station. Mains charger with a charger adapter or a charging station need to be
connected with TWIG Ex USB cable of device type FME92EU. The device has
an integrated lithium-Ion polymer battery. The battery type and capacity may
vary depending on the market area and model of your TWIG device.
The mains charger CME92EU should only be used indoors. Make sure the
voltage of the country corresponds to the voltage marked on the charger.
When charging, connect the mini USB connector to the mini USB connector
of the charging adapter. Set the small lump of the charging adapter to the hole
at the device bottom and push the adapter forward until it clicks on its place
on front cover.
Device must not be connected to PC or any charger with any
other cable than FME92EU, CME92EU or CCE92EU.
Charging is forbidden in Ex area! The device controls the charging status, the
battery temperature and power supply during the charging operation. The
ideal temperature range for charging is +10°...+30°C. Charging the battery
above or below these temperatures may shorten the battery life. Also, the
battery may not reach full capacity. Battery charging is not allowed below
+0°C or above +45°C.
When charging the Li-Ion batteries with the USB charger, about 70% of the
battery capacity will be charged quickly, but charging the remaining 30%
takes relatively more time. Also note that humidity, temperature, age of the
battery and currently used features (e.g. the GNSS*) affect the time spent on
charging. Please note! If battery is depleted, it may take up to several hours
before starting of charging can be noticed.
Device must not be connected
to PC or any charger with any other cable than FME92EU, CME92EU or
CCE92EU.
Temperature ranges
Device usage is allowed only at temperatures above -20°C or below +60°C!
The recommended usage temperature is above -10°C and below +50°C.
Battery must not be charged below °0 or above +45 °C. Charging is forbidden
in Ex area!
Handsfree use
TWIG device can be used handsfree via its powerful loudspeaker. Therefore it
is not allowed to put the device close to head and ear to avoid loud tones to
cause pain or injure.
Environment’s impact on usage
The device must have an unobstructed view to satellites at any time. In
marginal conditions (e.g. when staying in surroundings with heavy tree cover
or next to high-rise buildings) GNSS* positioning may not work properly.
The device can be used like a standard GSM phone with the limited feature
set. In some cases, the device can be built in clothes or special vests. If the
device is mounted somehow, it must be attached to the surface so that the
back of the device is facing towards body and the top of the phone upwards.
To ensure proper functioning of the GNSS* and GSM, the unit can be covered
with thin low loss material such as plastic, fibre glass or clothes, but not with
metal. This is regarding particularly to GSM and GNSS* antenna areas!
Battery care, maintenance and disposal
The continuous operating time is less when using an old battery than a new
battery. When storing device for a long time, it should be kept cool and with
fully charged battery in a dry place. Li-Ion batteries do not contain heavy
metals which can damage the environment. The Li-Ion batteries, devices
and device accessories should be disposed according to the country-specific
regulations or returned to the manufacturer for recycling.
Handling and maintenance
•
NOTE: The instructions below apply to the device, its accessories, batteries
in use as well as batteries taken out of use.
•
Dust and dirt may damage the moving parts of the device. Do not use or keep
the device in dusty or dirty surroundings.
•
Do not open the device by yourself or pierce holes in it.
•
Rough handling may break the circuitry inside the device. Do not drop,
knock, twist or shake the device.
•
Keep the device dry. Liquids contain minerals which could corrode electronic
circuits. If the device gets wet, turn it off and dry the device immediately. Put
the device into an upright position and let it dry. It is recommended that a
reseller or service personnel check that the device functions properly.
•
Even though the device is waterproof, do not wet the device unnecessarily
or immerse it in water.
•
Protect the device from heat. High temperatures may shorten the life of the
electronical devices, melt or warp plastics and damage batteries. Do not warm
up the device or use it near fire.
•
Do not short-circuit the battery or charging contacts. Exposing the metal
strips of the battery to a close contact with a metallic object, such as a coin,
a clip or a set of keys can cause accidental short-circuiting and damage the
battery.
•
Charge and recharge the device only with the charger specified in the
Operating instructions/Quick Guide. Use the device only for the purpose it is
intended.
•
Clean the device with a soft cloth, dampened slightly with mild soapy water.
Do not clean the device with harsh chemicals, solvents or other corrosive
substances.
•
Only allow service personnel authorised by the reseller to repair the device.
TWIG One Ex
Quick Guide
II 2 G
Ex ib IIC T4 Gb
II 2 D
Ex ib IIIC T130°C Db
Ta: -20°C...+60°C.
