TSC TX200 Series User Manual Download

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USER

’S

MANUAL

TX200/ TX300/ TX600 Series

THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER

Summary of Contents for TX200 Series

Page 1: ...USER S MANUAL TX200 TX300 TX600 Series THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER ...

Page 2: ...se from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co No part of this manual may be reproduced or transmitted in any form or by any means for any purpose o...

Page 3: ...er Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die Netzanschluß Steckdose soll nahe dem Gerät angebracht und leicht zugänglich sein 5 Das Gerät ist vor Feuchtigkeit zu schűtzen 6 Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten Ein Kippen oder Fallen könnte Beschädigungen hervorrufen 7 Beachten Sie beim Anschluß ans Stromnetz die Anschlußwerte 8 Di...

Page 4: ...here is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between ...

Page 5: ... iv HAZARDOUS MOVING PARTS KEEP FINGER AND OTHER BODY PARTS AWAY ...

Page 6: ...1 2 3 1 LED Indication and Key 11 3 Setup 12 3 1 Setting up the printer 12 3 2 Loading the Ribbon 13 3 3 Loading the Media 16 3 3 1 Loading the Media 16 3 3 2 Loading Media in Cutter Mode Option 19 3 3 3 Loading Media in Peel off Mode Option 20 4 Diagnostic Tool 22 4 1 Start the Diagnostic Tool 22 4 2 Printer Function 23 4 3 Setting Ethernet by Diagnostic Tool 24 4 3 1 Using USB interface to setup...

Page 7: ...nsor 38 5 6 Skip AUTO BAS 39 6 LCD Menu Function 40 6 1 Enter the Menu 40 6 2 Main Menu Overview 41 6 3 TSPL2 42 6 4 ZPL2 44 6 5 Sensor 47 6 6 Interface 48 6 6 1 Serial Comm 48 6 6 2 Ethernet 49 6 6 3 Bluetooth 50 6 6 4 Wi Fi 50 6 7 File Manager 51 6 8 Diagnostics 52 6 8 1 Print Config 52 6 8 2 Dump Mode 54 6 8 3 Print Head 55 6 8 4 Display 55 6 9 Advanced 56 6 10 Service 57 7 Troubleshooting 58 8...

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Page 10: ...media The printer construction features a rugged double wall design that is stronger and more durable than other thermal transfer mechanisms on the market Its strong motor is powerful enough to handle a 300 meter long ribbon As with all TSC printers the TX200 Series features the TSPL EZ printer control language which is fully compatible with other TSC printer languages while supporting TPLE Transl...

Page 11: ...rinting the label length should be more than 3 mm Head open sensor 128MB Flash memory 128 MB DDR2 DRAM Micro SD card reader for memory expansion up to SDHC 32GB RS 232 interface Max 115 200 bps USB 2 0 interface Full speed mode Internal Ethernet print server 10 100 Mbps interface USB host Real time clock Buzzer Standard industry emulations right out of the box including Eltron and Zebra language s...

Page 12: ... Latin 1 Codepage 852 Latin 2 Codepage 855 Cyrillic Codepage 857 Turkish Codepage 860 Portuguese Codepage 861 Icelandic Codepage 862 Hebrew Codepage 863 French Canadian Codepage 864 Arabic Codepage 865 Nordic Codepage 866 Russian Codepage 869 Greek 2 Codepage 950 Traditional Chinese Codepage 936 Simplified Chinese Codepage 932 Japanese Codepage 949 Korean Codepage 1250 Latin 2 Codepage 1251 Cyrill...

Page 13: ...ar cutter full cut guillotine cutter Paper thickness 0 06 0 19 mm Note Except for the linerless cutter all regular heavy duty care label cutters DO NOT cut on media with glue KP 200 Plus keyboard display unit KU 007 Plus programmable smart keyboard Bluetooth module serial interface 802 11 b g n wireless module serial interface Parallel port RFID 3 5 color TFT display For 200 dpi and 300 dpi models...

Page 14: ... 200 dpi model 300 dpi model 600 dpi model Print head resolution dots per inch mm 203 dots inch 8 dots mm 300 dots inch 12 dots mm 600 dots inch 24 dots mm Printing method Thermal transfer or direct thermal Dot size width x length 0 125 x 0 125 mm 1 mm 8 dots 0 084 x 0 084 mm 1 mm 12 dots 0 042 x 0 042 mm 1 mm 24 dots Print speed inches per second Up to 8 IPS Up to 6 IPS Up to 4 IPS Max 3 ips for ...

Page 15: ...fan fold notch Media wound type Outside wound Inside wound For inside wound media the max label length is 6 with 3 paper core Media width 19 mm 112 mm Media thickness 0 055 mm 0 254 mm Label length 3 25 400 mm 0 1 1 000 3 11 430 mm 0 1 450 3 25 400 mm 0 1 1 000 Label length peeler mode 25 4 mm 152 4 mm 1 6 Label length cutter mode 25 4 max print length Black mark Min 8 mm W x 2 mm H Gap height Min...

Page 16: ...aging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One auto switching power supply One USB interfac...

Page 17: ... 8 2 2 Printer Overview 2 2 1 Front View 1 LED indicators 2 Feed Pause button 3 Paper exit chute 4 Top cover open lever 5 Power switch 2 1 3 P o w e r L E D i n d i c a t o r 4 5 ...

Page 18: ...n supply hub 8 Media cover 9 Media holder locking switch 10 Media guides 11 Platen roller 12 Black mark sensor 13 Media guide adjustment button 14 Gap sensor transmitter 2 1 3 P o w e r L E D i n d i c a t o r 8 Pri nt he ad 4 5 6 7 P r i n t h e a d 9 Pri nt he ad 10 Pri nt he ad 12 Pri nt he ad 13 Pri nt he ad 14 Pri nt he ad 11 Pri nt he ad ...

Page 19: ...DHC CLASS 6 MicroSD 4 GB Transcend The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format 1 Power jack socket 2 RS 232C interface 3 Ethernet interface 4 Micro SD card socket 5 USB interface 6 USB host 7 Centronics interface 8 External label entrance chute The interface picture here is for reference only Please refer to the prod...

Page 20: ... On Out of ribbon Blinking Need to clear print head Blinking Ribbon near end On Print head open Blinking RF communication 1 Feed labels When the printer is ready press the button to feed one label to the beginning of next label 2 Pause the printing job When the printer is printing press the button to pause a print job When the printer is paused the power LED will blink green Press the button again...

Page 21: ...s off 3 Connect the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack ...

Page 22: ...inter s top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle 2 Open the ribbon access cover and the media cover 3 Insert the rewind spindle into the paper core ...

Page 23: ...wind hub first then align the notches on the left side and mount onto the spokes 5 Insert the ribbon spindle into the ribbon core Note The yellow part of spindle is in left side 6 Install the ribbon right side onto the supply hub first then align the notches on the left side and mount onto the spokes ...

Page 24: ...7 Stick the ribbon onto the ribbon rewind paper core 8 Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound Close the ribbon access cover and the top cover Loading path for ribbon ...

Page 25: ...n the printer top cover by pulling the tabs located on each side towards the front of the printer then lift the top cover to the maximum open angle 2 Separate and hold open the media holders 3 Place the roll between the holders and close them onto the core ...

Page 26: ...edia guide adjustment button 6 Close the top cover gently 7 Use Diagnostic Tool to set the media sensor type and calibrate the selected sensor Start the Diagnostic tool Select the Printer Configuration tab Click the Calibrate Sensor button Please refer to the diagnostic utility quick start guide for more information Note Please calibrate the gap black mark sensor when changing media PUSH ...

Page 27: ... 18 Loading path for media ...

Page 28: ...aper guide and pass over the platen 2 Lead the paper through the cutter paper opening 3 Move the media guides to fit the label width by pushing the media guide adjustment button 4 Close the top cover gently 5 Use Diagnostic Tool to set the media sensor type calibrate the selected sensor and set the post print action to CUTTER PUSH ...

Page 29: ...ent button 3 Close the top cover gently Use Diagnostic Tool to set the media sensor type calibrate the selected sensor and set the post print action to PEEL Note Please calibrate the sensor before loading media into the peel off module for avoiding paper jam 4 Open the top cover gently Pull the label through the front of the printer and take some labels off only leave the liner 5 Open the peel off...

Page 30: ... 21 6 Close the peel off cover and printer cover Printer is ready for peel off mode 7 Print a label for test ...

Page 31: ...ds to a printer With the aid of this powerful tool you can review printer status and setting in an instant which makes it much easier to troubleshoot problems and other issues 4 1 Start the Diagnostic Tool 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility ...

Page 32: ...the Printer Setup group media sensor field Ethernet Setup Setup the IP address subnet mask gateway for the on board Ethernet RTC Setup Synchronize printer Real Time Clock with PC Factory Default Initialize the printer and restore the settings to factory default Reset Printer Reboot printer Print Test Page Print a test page Configuration Page Print printer configuration Dump Text To activate the pr...

Page 33: ... and computer with USB cable 2 Turn on the printer power switch 3 Start the Diagnostic Utility by double clicking on the icon 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field 5 Click on the Ethernet Setup button from Printer Function group in Printer Configuration tab to setup ...

Page 34: ... as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet ...

Page 35: ...ect the computer and the printer to the LAN 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the icon 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet ...

Page 36: ...P address click Static IP radio button then enter the IP address subnet mask and gateway Click Set IP to take effect the settings Users can also change the Printer Name by another model name in this fields then click Set Printer Name to take effect this change Note After clicking the Set Printer Name or Set IP button printer will reset to take effect the settings 8 Click Exit button to exit the Et...

Page 37: ... setup the printer you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network ...

Page 38: ...lease the button when LED indicates with different status for different functions Power on utilities The LED will be changed as following LED color status Functions Red 5 blinks Red 5 blinks Red 5 blinks Red 5 blinks Green 5 blinks Green Solid 1 Ribbon sensor calibration and gap black mark sensor calibration Release 2 Gap black mark sensor calibration Self test and enter dump mode Release 3 Printe...

Page 39: ...ch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking It will calibrate the ribbon sensor and gap black mark sensor sensitivity The LED will be changed as following order red 5 blinks red 5 blinks red 5 blinks red 5 blinks green 5 blinks green solid Note Please select gap or black mark sensor by sending GAP or BLINE command to printer prior to...

Page 40: ...n off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking The LED will be changed as following order red 5 blinks red 5 blinks red 5 blinks red 5 blinks green 5 blinks green solid 4 It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode Note Please select gap or black mark s...

Page 41: ...on Firmware checksum Printer S N Configuration file System date System time Printed mileage meter Cutting counter Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed inch sec Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close m...

Page 42: ... 33 Numbers of download files Total available memory space Print head check pattern ...

Page 43: ...re received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Note 1 Dump mode requires 4 wide paper width 2 LEDs will be turned on when at dump mode 3 Turn off on the power to resume printer for normal printing ASCII Data Hex decimal data related to left column of ASCII data ...

Page 44: ...en turn on the power switch 3 Release the button when LED turns red and 5 blinks The LED will be changed as following red 5 blinks red 5 blinks red 5 blinks red 5 blinks green 5 blinks green solid Printer configuration will be restored to defaults as below after initialization Parameter Default setting Speed 101 6 mm sec 4 ips 203DPI 76 mm sec 3 ips 300DPI Density 8 Label Width 4 101 5 mm Label He...

Page 45: ... 36 Offset 0 Tear Mode On Peel off Mode Off Cutter Mode Off Serial Port Settings 9600 bps none parity 8 data bits 1 stop bit Code Page 850 Country Code 001 Clear Flash Memory No IP Address DHCP ...

Page 46: ...r Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns red and 5 blinks The LED will be changed as following red 5 blinks red 5 blinks red 5 blinks red 5 blinks green 5 blinks green solid ...

Page 47: ... follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green and 5 blinks The LED will be changed as following red 5 blinks red 5 blinks red 5 blinks red 5 blinks green 5 blinks green solid ...

Page 48: ...errupted without running the program by the power on utility Please follow the procedures below to skip an AUTO BAS program 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green The LED will be changed as following red 5 blinks red 5 blinks red 5 blinks red 5 blinks green 5 blinks green solid 4 Printer will be interrupted to ...

Page 49: ...nu Press the Menu button to enter the main menu Use the Cross button to select the item on main menu The selected item will turn red Press the Feed button to enter the setting list Note This LCD function is optional for TX200 and TX300 series ...

Page 50: ...d Tear Off Print Mode Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prefix Delimiter Char Media Power Up Head Close Label Top Left Position Reprint Mode Format Convert Sensor Auto Calibration Manual Setup Threshold Detect Maximum Length Advanced Interface Serial Comm Ethernet Bluetooth option Wi Fi option File Manager DEAM FLASH CARD Diagnostics Print Config Dump...

Page 51: ...or 0 Use this item to setup the printout direction DIRECTION 0 DIRECTION 1 0 Print mode This item is used to set the print mode There are 5 modes as below Printer Mode Description None Next label top of form is aligned to the print head burn line location Tear Off Mode Batch Mode Once image is printed completely label gap black mark will be fed to the tear plate location for tear away Batch Mode M...

Page 52: ...tion Available setting value is from to or 0 to 9 000 Shift Y 000 Reference X This item is used to set the origin of printer coordinate system horizontally and vertically Available setting value is from 0 to 9 000 Reference Y 000 Code page Use this item to set the code page of international character set 850 Country Use this option to set the country code 001 Note If printing from enclosed softwar...

Page 53: ...ust your density based on selected media 16 Menu ZPL2 Darkness Print Speed Tear Off Print Mode Tear Off Peeler Off Cutter Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prodix Delimiter Char Media Power Up Feed Calibration Length No Motion Head Close Feed Calibration Length No Motion Label Top Left Position Reprint Mode Enabled Disabled Format Convert None 150 300...

Page 54: ...abel The formats stored in the printer s DRAM Flash or optional memory card N A List Setup This feature is used to print current printer configuration to the label N A Control Prefix This feature is used to set control prefix character N A Format Prefix This feature is used to set format prefix character N A Delimiter Char This feature is used to set delimiter character N A Media Power Up This opt...

Page 55: ...on printer s control panel Disabled Format Convert Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would like to scale None Note If printing from enclosed software driver the software driver will send out the commands which will overwrite the settings set from the panel ...

Page 56: ...e media please use Manual setup function to calibrate the sensor sensitivity N A Threshold Detect This option is used to set sensor sensitivity in fixed or auto Auto Maximum Length This option is used to set the maximum length for label calibration 254mm Advanced This function can set the minimum paper length and maximum gap bline length for auto calibrate the sensor sensitivity OFF Menu Sensor Au...

Page 57: ...set the RS 232 baud rate 9600 Parity This item is used to set the RS 232 parity None Data Bits This item is used to set the RS 232 Data Bits 8 Stop Bit s This item is used to set the RS 232 Stop Bits 1 Menu Interface Serial Ethernet Bluetooth Wi Fi Menu Interface Serial Baud Rate 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps Parity None Odd Even Data Bits 7 8 Stop Bi...

Page 58: ...le Item Description Default Status Use this menu to check the Ethernet IP address and MAC setting status N A DHCP This item is used to ON or OFF the DHCP Dynamic Host Configuration Protocol network protocol N A Static IP Use this menu to set the printer s IP address subnet mask and gateway ON Menu Interface Ethernet Status Configure DHCP Static IP ...

Page 59: ... operating mode of wireless local area networks to connect devices to the networks Note Infrastructure mode requires the use of an access point for this communication to take place Ad hoc mode involves connecting a computer directly to another computer Infrastructure Scan AP This item is used to scan the access point devise N A DHCP This item is used to ON or OFF the DHCP Dynamic Host Configuratio...

Page 60: ...tion DRAM Use this menu to show delete and run BAS the files saved in the printer DRAM memory FLASH Use this menu to show delete and run BAS the files saved in the printer Flash memory CARD Use this menu to show delete and run BAS the files saved in the printer Card memory Menu File Manager DRAM FLASH CARD ...

Page 61: ... dot damage on the print head heater element Self test printout Model name F W version Firmware checksum Printer S N TSC configuration file System date System time Printed mileage meter Cutting counter Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark sensor intension Code page Country code Menu Diagnostics Print Config Dump Mode Print Head Display Sensor Menu Di...

Page 62: ...ix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note ZPL is emulating for Zebra language RS232 serial port configuration Numbers of download files Total available memory space Print head check pattern Note Checking dot damage requires 4 wide paper width ...

Page 63: ...57 4E 4C 4F AD F TES 41 44 20 46 2C 22 54 45 53 T4 DAT 5 54 34 2E 44 41 54 22 2C 35 CLS DOW 2C 43 4C 53 0D 0A 44 4F 57 NLOAD TE 4E 4C 4F 41 44 20 22 54 45 ST2 DAT 53 54 32 2E 44 41 54 22 2C 5 CLS DO 35 2C 43 4C 53 0D 0A 44 4F WNLOAD F 57 4E 4C 4F 41 44 20 46 2C TEST4 DA 22 54 45 53 54 34 2E 44 41 T 5 CLS 54 22 2C 35 2C 43 4C 53 0D DOWNLOAD 0A 44 4F 57 4E 4C 4F 41 44 TEST2 D 20 22 54 45 53 54 32 2E...

Page 64: ...8 3 Print Head This feature is used to check print head s temperature resistance and bad dots 6 8 4 Display This feature is used to check LCD s color state Menu Diagnostics Print Head Menu Diagnostics Display ...

Page 65: ...s Item Description Display Brightness This item is used to setup the brightness for display Date Time This item is used to setup the date and time on display Language This item is used to setup the language on display Menu Advanced Display Brightness Date Time Language ...

Page 66: ...n This feature is used to restore printer settings to defaults Printer Information This feature is used to check the printer s serial number printed mileage m printed labels pcs and cutting counter Contact Us This feature is used to check the contact information for tech support service Menu Service Initialization Printer Information Contact Us ...

Page 67: ...e label roll Calibrate the gap black mark sensor LED Blinking Paper jam Gap black mark sensor is not set properly Make sure label size is set properly Labels may be stuck inside the printer mechanism Calibrate the media sensor Set media size correctly Remove the stuck label inside the printer mechanism LED turn on Other errors Out of memory Print head over heat Cutter error Cutter jam Delete unuse...

Page 68: ...ed Run printer self test and check the print head test pattern if there is dot missing in the pattern Change proper ribbon or proper label media The release lever does not latch the print head properly Take Label Peel function is enabled If the peeler module is installed please remove the label If there is no peeler module in front of the printer please switch off the printer and install it Check ...

Page 69: ... the GAP Black mark sensor by blower Wrinkle Problem Printhead pressure is incorrect Ribbon installation is incorrect Media installation is incorrect Print density is incorrect Media feeding is incorrect Please set the suitable density to have good print quality Make sure the label guides touch the edge of the media guide RTC time is incorrect when reboot the printer The battery has run down Check...

Page 70: ...ce Clean the print head when changing a new label roll Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with water Clean the platen roller when changing a new label roll Peel Bar Use the lint free cloth with 100 ethanol to wipe it As needed Sensor Compressed air or vacuum Monthly Exterior Wipe it with water dampened cloth As needed Interior Brush or vacuum As ne...

Page 71: ... 62 Revise History Date Content Editor 2015 4 15 Modify the pictures for moved parts color green Camille 2015 4 20 Modify section 3 2 Printhead module change Camille ...

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Page 73: ...1st Rd Wujie Township New Taipei City 23141 Taiwan R O C Yilan County 26841 Taiwan R O C TEL 886 2 2218 6789 TEL 886 3 990 6677 FAX 886 2 2218 5678 FAX 886 3 990 5577 Web site www tscprinters com E mail apac_sales tscprinters com tech_support tscprinters com TSC Auto ID Technology Co Ltd ...

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Summary of Contents for TX200 Series

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TSC TX200 Series, User Manual

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