TruConnect User Guide
TruConnect
Q u i c k R e f e r e n c e G u i d e
Basic Phone Features
Make a Call
1. Lift the Handset and dial the phone number.
2. Depending on your phone and con
fi
guration, you may
need to hit the
Dial
soft key.
Answering a Call
To answer a call using the speakerphone, press the
Speaker
key or
Answer
key.
Redial
Press the
Redial
key to call a recently dialed number
Ending Calls
To end a call replace the handset, or press the
End Call
key.
Programmable Function Keys
Up to 6 programmable keys on the PolyCom phones. Use these
keys to activate up to six lines or speed dials that can be as-
signed to your phone.
Soft Keys
The screen will display labels for these keys, to identify their
context-sensitive functions.
For Your Reference
Your phone number
Your extension
Code to dial an external number
Access your phone settings online
Conferencing phone number
Conferencing moderator code
Conferencing participant code
Conferencing moderator web access
Remote access to call forwarding number
Remote access to call forwarding PIN
Your administrator
You administrator’s phone number
Keys
Key Description
Directories key –
Access to local
directories and call lists
Services key –
Access to special services.
Contact your administrator.
Conference key –
Establishes a 3-way
conference call.
Transfer key –
Transfer of current call to
third party.
Redial key –
Redial the most recently dialed
number.
Voicemail key –
Retrieves messages from
the voice mailbox.
Menu key –
Access local (your phone) and
global (your organization) features.
Do Not Disturb key –
Switches Do Not
Disturb mode on and off.
Hold key –
Places a call on “Hold” or
resumes it.
Speakerphone key –
Allows for hands-free
communication during calls.
Microphone Mute key –
Mutes audio
transmission locally during calls.
Headset key –
Allows you to place
and receive calls through an optionally
connected headset.
Display Control Keys –
Use
and
(arrow
keys) to scroll through the displayed information.
Use
to select a
fi
eld of displayed data.
Use
to delete displayed data.
Volume Keys –
Use these to adjust the
volume of the handset, headset, speaker,
and ringer.
TruConnect
Quick Start Guide
