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* Assembly Guide & Warranty Card Included

Revision 

0

72517

XC400 ELLIPTICAL 

OWNER’S MANUAL

Transcend Console

Escalate

15

 Console

Escalate

9

 Console

Emerge Console

Summary of Contents for XC400

Page 1: ...Assembly Guide Warranty Card Included Revision 072517 XC400 ELLIPTICAL OWNER S MANUAL Transcend Console Escalate15 Console Escalate9 Console Emerge Console...

Page 2: ...truefitness com Pour documents dans des langues suppl mentaires veuillez www truefitness com document library 29 international manuals de visite www truefitness com www truefitness com document librar...

Page 3: ...the culture of innovation at TRUE have given rise to a full line of extraordinary cardio and strength equipment As a result people all over the world are benefiting from the TRUE experience Innovatio...

Page 4: ...Audio TV Controls Virtual Active Advanced Console Functions 48 Chapter 4B Escalate15 Operation 65 67 72 74 76 Escalate15 Overview Console Navigation TV Controls Bluetooth Audio Advanced Console Funct...

Page 5: ...ay result from improper connection of the equipment s grounding conductor Check with a qualified electrician if you are unsure about proper grounding techniques Do not modify the plug provided with th...

Page 6: ...heated surfaces Do not pull the equipment by the power cord or use the cord as a handle Do not run the power cord along the side or under the treadmill If the electrical supply cord is damaged it mus...

Page 7: ...ught between moving parts by making sure that they are out of reach of the elliptical while it is in motion Allow only one person at a time on the elliptical while it s operating It is the sole respon...

Page 8: ...he outlet have a proper outlet installed by a qualified electrician Do not remove the motor cover or you may risk injury due to electric shock The 120 V model is for use on a nominal 120 V circuit and...

Page 9: ...CHAPTER 1 SAFETY INSTRUCTIONS Truefitness com 800 426 6570 636 272 7100 5...

Page 10: ...nywornormissingwarningdecalscontactTRUEFITNESSbyoneofthefollowing www truefitness comorcontact customerserviceat800 883 8783 COMPLIANCES This equipment complies with all applicable codes and regulatio...

Page 11: ...n or loose components and do not use until corrected replaced or tightened prior to use Do not wear loose or dangling clothing while using elliptical Care should be used when mounting or dismounting e...

Page 12: ...pallet For each step use hardware in the corresponding bag Sub Assembly Identification Use the image below as a reference for where the provided sub assemblies will be located in the complete ellipti...

Page 13: ...make sure that the fully assembled elliptical 33 inches wide can fit through them b If the fully assembled unit will not clear the doors and walls move all parts to the final location and assemble mac...

Page 14: ...and be careful to not pinch the wires on the right side of the base c Use 2 M12x12mm bolts and 8 M8x12mm bolts to attach Pedestal to Base and then connect the cables coming from the right pedestal to...

Page 15: ...g 2 to secure the push rod Hardware Required Bag 2 2 M10 Bolts 2 Flat Washers 2 Lock Washer b Attach the bottom of each draw bar to rear crank with M8 x 12mm bolts Hardware Required Bag 2 8 M8x12mm Bo...

Page 16: ...e Cable wires c Use 4 M8x12mm bolts to tighten the Side Arms into the underside of the Pedestal Hardware Required Bag 3 4 M8x12bolts STEP 4 Upper Exercise Arms a Install each upper arm with 4 M8x1 25x...

Page 17: ...x8mm Screws STEP 5 Attach Pedal Tubes a Use 2 M10x80mm bolts and 2 M10 Nuts to attach Pedal Tubes Make sure that pedal tubes are centered between the rollers of the Crankshaft before tightening the bo...

Page 18: ...ts 2 M8x20mm Bolts STEP 6 Console Assembly Front Neck Panel b Attach Front Neck Panel to the Front Mast using 2 Phillips head bolts Hardware Required Bag 6 2 M5x12mm Bolts STEP 6 Console Assembly Cons...

Page 19: ...und Wires Must be connected Truefitness com 800 426 6570 636 272 7100 15 Console 15 TFT Coaxial Cable Power Cable 2 Pin Network Cable Data Cable USB Ground Wire Adapter Cable CHAPTER 2 ASSEMBLY INSTRU...

Page 20: ...es Must be connected Truefitness com 800 426 6570 636 272 7100 16 Console 16 Touchscreen Console Ethernet Port Grounding Screw Coaxial Cable Power Port USB CHAPTER 2 ASSEMBLY INSTRUCTIONS ELLIPTICAL A...

Page 21: ...ble connections are not available on the Orange LED or 9 TFT Consoles All Ground Wires Must be connected Both 9 TFT Orange LED Consoles Connect Data Cable USB CHAPTER 2 ASSEMBLY INSTRUCTIONS ELLIPTICA...

Page 22: ...x12mm Screws STEP 7 Front Guard Boot Covers a Slide front guard between the front covers and the frame and secure it to the frame using 4 M8x20 bolts Hardware Required Bag 7 2 M8x20mm Bolts d Snap the...

Page 23: ...e Transport Handles a Once Elliptical is moved into its final location remove the two Handle Bars on the back of the machine and store with owner s manual for future use STEP 10 Remove Protective Film...

Page 24: ...ear access plastics on the user s right sided of the elliptical b Locate and cut the wire tie that holds the power cable c Disconnect the lower board latching power cable d Connect the power cable to...

Page 25: ...This step is REQUIRED for units that are paired with a touchscreen or 15 TFT console f Mount Power Supply on bracket and attach with wire ties g Tuck excess wires inside shroud opening h Re install a...

Page 26: ...CHAPTER 2 ASSEMBLY INSTRUCTIONS WIRING DIAGRAMS Truefitness com 800 426 6570 636 272 7100 22...

Page 27: ...CHAPTER 2 ASSEMBLY INSTRUCTIONS WIRING DIAGRAMS continued Truefitness com 800 426 6570 636 272 7100 23...

Page 28: ...2 7100 24 CHAPTER 3 PRODUCT OVERVIEW ELLIPTICAL OVERVIEW Console Assembly Upper Exercise Arms Contact Heart Rate Pads Transport Handle Access Foot Pads Side Steps Coaxial Port Ethernet Port Power Cord...

Page 29: ...he footpads during startup to isolate upper body or in the event of an emergency Transport Handles Access Threaded sockets in the frame of the elliptical that will accept the transportation handles Fo...

Page 30: ...e on Chest Strap Heart Rate Monitoring The chest strap produces a radio signal that the elliptical reads and registers as the user s heart rate The accuracy of a reading may be affected when outside i...

Page 31: ...e spent some time learning how their heart responds to different workout intensity levels they will have a better understanding of how to use the elliptical to reach their target heart rate Warm Up At...

Page 32: ...tart Get right into a pre set 20 minute workout designed to shape and tone every major muscle group Manual Users set up their own workout to a TIME or DISTANCE limit Hill Intervals Hill Intervals are...

Page 33: ...to the finish Walk Run Intervals This workout uses PACE SETTER to suggest walking then running intervals in 1 minute segments WORKLOAD can be adjusted throughout workout Pace Intervals This workout su...

Page 34: ...WORKLOAD to maintain the user s heart rate within a few beats of their target HRC Weight Loss Based on age this is a heart rate controlled workout at 65 of the user s maximum heart rate This creates e...

Page 35: ...thin 10 bpm of the user s target At this point the machine takes control of WORKLOAD to maintain the user s heart rate within a few beats of their target Fitness Test A fitness test used to estimate t...

Page 36: ...go Run Explore the tall buildings and wide public parks of this Midwestern metropolis From the sculpture gardens of Millennium Park to the shores of Lake Michigan to the shops that line the Magnificen...

Page 37: ...world s largest tree The guided workout starts with a challenging climb to the top of Morro Rock before relaxing into a moderately difficult finish Destinations Include Sequoia National Park Californi...

Page 38: ...Truefitness com 800 426 6570 636 272 7100 34 CHAPTER 4A TRANSCEND OPERATION TRANSCEND OVERVIEW Touchscreen Display Cooling Fan Headphone Jack USB Jack Auxiliary LCD Display Reading Rack Warning Decal...

Page 39: ...update the console software Auxiliary LCD Display Displays workout data that can be easily viewed regardless of which mode is displayed on the Touchscreen Display Available on the 16 model only Readin...

Page 40: ...highly responsive and can be activated with very light touches of the user s finger TOUCHSCREEN NAVIGATION TRUE recommends that users familiarize themselves with the different screens to ensure that t...

Page 41: ...r B Quick Start Cardio 360 Starts a 20 minute Cardio 360 workout in which the user controls the workout intensity C Safety Instructions Displays a list of safety instructions for users to review prior...

Page 42: ...category preview window B Workouts can also be viewed in an uncategorized list by touching Show All Workouts button C Workout Data Entry Screens Workout data entry screens allow the user to input thei...

Page 43: ...load level C Heart Rate Information When the user is wearing a heart rate chest strap or utilizing the contact heart rate system their heart rate will be displayed in beats per minute bpm and in the g...

Page 44: ...allows the user to end their current workout with a two minute low intensity cool down period When Cool Down is activated the unit is in manual mode and the user directly controls all settings D Fan...

Page 45: ...isplay window B to scroll through the available screens Workout Summary Screen At the end of a workout the Summary Screen will display an overview of the workout data The workout data can be exported...

Page 46: ...ey need to do to achieve the complete workout so all they need to do is commit to stepping on the machine During a Cardio 360 program the Cardio 360 Workout Data Screen will be displayed to guide user...

Page 47: ...the user to switch back and forth between full screen and regular mode C Keyboard Displays the onscreen keyboard to allow users to input text D Home Displays the browsers home page See advanced consol...

Page 48: ...uetooth and press the Bluetooth Button B to search for devices The console will complete a scan for available Bluetooth devices Once the scan is complete simply touch the name of the desired device C...

Page 49: ...t For Android devices press Accept F to accept the request Once the Bluetooth pairing request has been accepted the playback screen will be displayed During playback users can control volume G pause a...

Page 50: ...or Mutes the audio volume from the TV program B Change Audio Toggles between available audio sources C Channel Controls Used to display a full list of available channels or to change channels one at a...

Page 51: ...nge Audio Button A to create a truly unique workout Additionally The Workout View Screen controls and displays are still available when using this feature in standard mode The video can be stopped wit...

Page 52: ...g and holding the TRUE logo A in the upper left corner of the home screen When the word TRUE B begins to flash release the logo and press and hold the lower right corner of the screen C Main Menu Afte...

Page 53: ...sole not the base unit C Tuner Type The type of TV tuner installed in the console D Software Version The current version of software that is installed on the console E Firmware Version The current ver...

Page 54: ...n which it is installed To change the console configuration From the Main Menu touch the Setup button From the Setup Menu Press Product Setup A Touch the correct model number to select it B Touch the...

Page 55: ...ng the system s error log Setting the Clock From the Main Menu press the Setup button From the Setup Menu press the Clock Button A Touch the arrows B to adjust the date and time and use the slider but...

Page 56: ...ole Additional Screen Saver Options Custom Screen Saver images can be deleted by touching the clear button D The amount of time the console must be idle before the screen saver engages can be adjusted...

Page 57: ...older named facility case sensitive Importing Facility Images Touch the Facility Images button A Insert the USB drive that contains the images into the console s USB port Verify the images in the prev...

Page 58: ...touch TV Setup A Touch the type of signal that is being used to select it B Analog Digital or Both Digital is selected by default When analog is selected the user will need to choose the analog standa...

Page 59: ...e TV Setup process Insert a blank USB drive into the console s USB port When all desired channels are listed in the Channel List A touch the Export Scan to USB Button B Importing TV Setup Data from US...

Page 60: ...s the Add Channel Screen Use the Up Down Arrows C to adjust the values Standard Frequency Network and Channel Number Channel frequencies must be obtained from your television service provider Once all...

Page 61: ...s with minimal interruption to their workout Adding Channel Logos Navigate to the TV Advanced Screen A Touch the desired channel in the Channel List B to select it Touch the channel again to enter the...

Page 62: ...ly touch the Setup Connection button A and select the desired network from the list and enter the password if necessary and then press connect Enabling the Web Browser Touch the Web browser Enabled Sl...

Page 63: ...hen enabled the console will attempt to read heart rate data from the contact heart rate grips before reading data from a wireless chest strap When this option is turned off telemetry heart rate will...

Page 64: ...etup Timeout Choose how long the workout data entry screen will remain on the display without any user interaction By choosing the off setting the data entry screen will be displayed until closed by a...

Page 65: ...hat the belt has traveled Distance D is the amount of distance the belt has traveled since the last time the Clear Mileage button E was pressed The Distance Clear Mileage feature is helpful for tracki...

Page 66: ...khz non coded transmissions only C Fan Speed Control Using the slider allows users to test the fan independent of a program C Keypress When a quick access key is pressed on the unit NONE will change t...

Page 67: ...iodically release software updates to ensure users enjoy the best workout experience available To update the console software download the update program A from truefitness com and load the software t...

Page 68: ...n calibration tool On the first screen displayed users can touch anywhere in the white area B and a small red box C will appear to verify screen function Touching the Calibrate button D will begin a t...

Page 69: ...ATE15 OVERVIEW TFT Display Cooling Fan Headphone Jack USB Jack Truefitness com 800 426 6570 636 272 7100 Navigation Buttons Reading Rack Back Button Enter Workload Keys Start TV Button Left Right Sele...

Page 70: ...Allows users to export workout data to an external USB drive or update the console software Headphone Jack Standard 3 5mm audio jack used to connect headphones to the console during media playback Ba...

Page 71: ...Starts a Quick Start workout in which the user controls all settings The workout continues until it is ended by the user D Cardio360 Quickstart Begins a Cardio 360 Quick Start Program See Program Desc...

Page 72: ...viewed in an uncategorized list by selecting the Show All Workouts option C Workout Data Entry Screens Workout data entry screens allow the user to input their personal information or workout goals p...

Page 73: ...e and Pace B Workload Level Displays the current Workload level C Heart Rate Information When the user is wearing a heart rate chest strap or utilizing the contact heart rate system their heart rate w...

Page 74: ...selection D Fan This tool toggles the cooling fan on and off E Cool Down Allows the user to end their current workout with a two minute low intensity cool down period When Cool Down is activated the u...

Page 75: ...y need to do to achieve the complete workout so all they need to do is commit to stepping on the machine During a Cardio 360 program the Cardio 360 Workout Data Screen will be displayed to guide users...

Page 76: ...select More Time D and press the Enter Button C to extend the time that the summary remains on the screen TV CONTROLS This console has an integrated HDTV Tuner which allows the user to watch live prog...

Page 77: ...e Enter Button B to search for devices The console will complete a scan for available Bluetooth devices Once the scan is complete use the Up Down Selection Buttons C to select the desired device from...

Page 78: ...ure to operate For iOS devices press Pair E to accept the request For Android devices press Accept F to accept the request Once the Bluetooth pairing request has been accepted the playback screen will...

Page 79: ...release the navigation button and press and hold the Enter Button C Main Menu After successfully entering service mode the Main Menu will be displayed From this menu users can access all of the servi...

Page 80: ...sole not the base unit C Tuner Type The type of TV tuner installed in the console D Software Version The current version of software that is installed on the console E Firmware Version The current ver...

Page 81: ...he unit on which it is installed To change the console configuration From the Main Menu select the Setup menu From the Setup Menu select Product Setup A Use the Selection Buttons B to select the corre...

Page 82: ...lect the Setup menu From the Setup Menu select Clock A Use the Left Right Selection Buttons B to select the desired value C Use the Up Down Selection Buttons D to adjust the value to the desired setti...

Page 83: ...ges can be deleted by selecting Clear Current Slides E and pressing Enter B The amount of time the console must be idle before the screen saver engages can be adjusted by selecting Screen Saver Time F...

Page 84: ...Importing Facility Images Select Facility Images A and press Enter B Insert the USB drive that contains the images into the console s USB port Verify the images in the preview window C Select Save D u...

Page 85: ...the type of signal is being used C Then press Enter D to select the appropriate signal type Analog Digital or Both Digital is selected by default When analog is selected the user will need to choose t...

Page 86: ...e s USB port When all desired channels are listed in the Channel List A use the Up Down Selection Buttons B to highlight Export Scan to USB C and press Enter D Importing TV Setup Data from USB Navigat...

Page 87: ...ght Navigation Buttons C to select between the available values Standard Frequency Network and Channel Number Channel frequencies must be obtained from your television service provider Use the Up Down...

Page 88: ...els with minimal interruption to their workout Adding Channel Logos Navigate to the TV Advanced Screen A Select the desired channel in the Channel List B and press the Enter Button C Select the logo D...

Page 89: ...e to allow users to save custom workouts to the console E Contact Heart Rate Has Priority When enabled the console will attempt to read heart rate data from the contact heart rate grips before reading...

Page 90: ...uts manual workouts or distance workouts E Workout Setup Timeout Choose how long the workout data entry screen will remain on the display without any user interaction By choosing the off setting the d...

Page 91: ...s traveled Distance D is the amount of distance the belt has traveled since the last time the Clear Mileage E feature was used The Distance Clear Mileage feature is helpful for tracking mileage in a p...

Page 92: ...s outside interference from another source This unit is designed to receive 5 khz non coded transmissions only C Fan Speed Control Allows users to test the fan independent of a program D Keypress When...

Page 93: ...sing Enter C but it is not recommended Diagnostics Menu Software Update TRUE may periodically release software updates to ensure users enjoy the best workout experience available To update the console...

Page 94: ...te Software B and press Enter NOTE Do not power cycle the unit between the software and firmware updates After the installation of the software update highlight Load Firmware C and press Enter Followi...

Page 95: ...00 426 6570 636 272 7100 93 CHAPTER 4C ESCALATE9 OPERATION ESCALATE9 OVERVIEW TFT Display Workload Keys Start Selection Buttons Selection Buttons Stop Reading Rack Headphone Jack Warning Decal USB Por...

Page 96: ...to hold a book magazine e reader or tablet computer during a workout USB Port Allows users to export workout data to an external USB drive or update the console software Numeric Keypad A small panel o...

Page 97: ...Quick Start Starts a 20 minute Cardio 360 workout in which the user controls the workout intensity B Workout Finder Displays preset workouts categorized by goal focus categories C Quick Start Starts a...

Page 98: ...d the Next Selection Button to return to the previous screen Workout Data Entry Screens These screens allow users to input their personal information or workout goals prior to beginning a workout To s...

Page 99: ...lay See Workout Data Screen Controls E Show Tools section below B Time Displays the time elapsed for the current workout C Workload Shows the current workload level D Pace Displays the current pace of...

Page 100: ...ge View Switches between the available Workout Data Screens B Cool Down Pressing this button allows the user to end their current workout with a two minute low intensity cool down period When Cool Dow...

Page 101: ...Selection Button A will display various options Pressing the Change Data Selection Button C will toggle the data points in Custom Data Display 1 1 between distance and watts The data points in Custom...

Page 102: ...o to achieve the complete workout so all they need to do is commit to stepping on the machine During a Cardio 360 program the Cardio 360 Workout Data Screen will be displayed to guide users through th...

Page 103: ...ry Screen will display an overview of the workout data The workout data can be exported to another device by inserting a USB drive into the console s USB port and pressing the Save Selection Button A...

Page 104: ...orkout Finder selection button C until the service screen displays Service Menu The first screen displayed after entering service mode is the Service Menu From this menu technicians can access all of...

Page 105: ...l number that the console is currently configured to B Software Version The current version of software that is installed on the console C Units Displays the units the console is currently using as de...

Page 106: ...the enter selection button C to confirm the selection Utilities Menu Product Setup The product setup screen allows for adjustments to be made to the model configuration TRUE s recommendation is to on...

Page 107: ...le instructions Navigate to the software update screen and insert the USB drive into the console s USB port When the console recognizes the software it will show a message that reads Drive found and r...

Page 108: ...smitter and both the source and the transmitter are powered on 1 Use the Scroll Selection Buttons A to highlight the desired transmitter series from the list BV TV SERIES 1 9 B Broadcast Vision Transm...

Page 109: ...save the channel NOTE The order in which the channels are saved determines the order that they are displayed in standard user mode 6 Repeat steps 4 and 5 for each additional audio source 7 If a chann...

Page 110: ...be automatically saved Language Select a default Language for the unit All settings and workout data will be displayed in that language Units Choose how the workout data is displayed by default Save...

Page 111: ...displayed until closed by a user Summary Timeout Determines the amount of time the Workout Summary Screen will remain on the display By choosing the Off setting the summary will be displayed until end...

Page 112: ...le is capable of storing the ten most recent errors The error log can be cleared by pressing the enter selection button A but it is not recommended Statistics An overview that includes distance time m...

Page 113: ...om 800 426 6570 636 272 7100 111 EMERGE OVERVIEW Upper LED Display Lower LED Display Cardio 360 Quickstart Workload Keys Start Reading Rack USB Port Workout Finder Enter HRC Cruise Control Warning Dec...

Page 114: ...to begin the workout Enter Press this key to confirm a selection in a preset workout HRC Cruise Control Engages Heart Rate Control to allow the equipment to maintain the user s current heart rate thro...

Page 115: ...n C To begin a Target HRC Workout press the HRC Cruise Control button D followed by the Enter button C Workout Data Entry Before beginning a preset workout the console will ask the user for informatio...

Page 116: ...ll take the bore out of working out The program walks users through the various movements they need to do to achieve the complete workout so all they need to do is commit to stepping on the machine To...

Page 117: ...erage Heart Rate Max Heart Rate Average RPM Max RPM Distance and Calories To Clear the Summary and return to the home screen press the Stop button A Exporting Workout Data to a USB Drive The Emerge Co...

Page 118: ...the Enter Button B until the unit beeps again about 3 seconds Then release the Enter button and when the Upper LED Display C reads Maintenance Mode press the Enter Button B to enter maintenance mode...

Page 119: ...to change the options within the setting After changing any setting the Start Button D MUST be pressed to save the changes if the start button is not pressed to save the changes the setting will rever...

Page 120: ...unt of time that all workouts can last does not apply to quickstart manual or distance workouts Power Enables the use of an optional power supply Pause Time This setting will limit the amount of time...

Page 121: ...any buttons that are pressed In the event of a stuck key the key that is being engaged will display HR Test Telemetry Use a wireless heart rate strap or simulator to test if the unit is receiving wire...

Page 122: ...installation program on the USB stick The program must be run on a Windows based computer Software Installation Steps Press and hold the Down Workload Key A while powering on the unit When the upper L...

Page 123: ...Turn the unit off and then unplug the power cord from its power source Make sure other users know that the elliptical needs service To order parts or to contact a TRUE Authorized Service representativ...

Page 124: ...electrical connections Inspect all components for abnormal or premature wear CAUTION Use only TRUE Fitness certified service providers LONG TERM STORAGE When the elliptical is not in use for any leng...

Page 125: ...tact information for the closest dealer You may also contact TRUE Fitness customer support team by calling 800 883 8783 or e mailing us at service truefitness com Monday Friday during normal business...

Page 126: ...not sure if the actual product is damaged or not You must sign the bill of lading as damaged when accepting the shipment Once you have opened the box and you have determined something is indeed damag...

Page 127: ...randomly Damaged power cord Replace power cord Power cord not fully seated in socket Inspect power connection at the unit and outlet Insufficient power Verify output voltage from 20A outlet with a vol...

Page 128: ...the unit Move the units so that there is more space in between units Environmental interference from high voltage power lines Move the unit to another position within the room or move the cause of th...

Page 129: ...onfigured for a product different than that to which it is connected Console configured incorrectly Power cycle Re configure console Loose cable Check cable connections Fault CN07 Calibration Timeout...

Page 130: ...king twice The small and compact footprint of the XC400 allows you to place this elliptical machine in tight spaces where a traditional front or rear drive elliptical might not work Plus your users wi...

Page 131: ...attern Contact Heart Rate Monitoring Yes Wireless Heart Rate Monitoring Polar Compatible AVAILABLE CONSOLES Transcend16 Escalate15 Escalate9 Emerge Cardio 360TM Upper Body Isolation Yes Lower Body Iso...

Page 132: ...or caused by improper assembly installation failure to follow instructions and warnings in owner s manual accident misuse abuse unauthorized modification or failure to provide reasonable and necessary...

Page 133: ...herewith expressly specified herein 6 This Limited Warranty shall not apply to Service calls to correct installation of the equipment or instruction to owners on how to use the equipment or any labor...

Page 134: ...m Brand ________________ 5 How many people use your facility on a daily basis ___ a 25 ___ b 25 75 ___ c 76 150 ___ d 150 6 Do you plan to purchase more fitness equipment in the next 6 12 months ____...

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