Tosibox Lock 100 User Manual Download

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Version 1.8

USER MANUAL

TOSIBOX

Lock 100

TOSIBOX

Lock 150

TOSIBOX

Lock 200

TOSIBOX

Lock 500

TOSIBOX

Key

Summary of Contents for Lock 100

Page 1: ...1 Version 1 8 USER MANUAL TOSIBOX Lock 100 TOSIBOX Lock 150 TOSIBOX Lock 200 TOSIBOX Lock 500 TOSIBOX Key ...

Page 2: ...ings for Lock 100 Lock 150 and Lock 500 20 4 7 Key connection settings for the Lock 20 4 8 Advanced settings for the Lock 21 4 9 Internet connection priorities 21 4 10 PoE 21 4 11 Service Port 21 4 12 Mounting instructions 24 4 13 Input powering options 26 4 14 Lock 500 Digital In Out port with 24V DC out 28 4 15 Lock 500 Software configurable I O 28 4 16 Lock 500 Digital I O SMS alert 30 5 TOSIBO...

Page 3: ...eys This trust relationship is the basis for all communication happening afterwards TOSIBOX creates direct VPN tunnel between the physical devices Only trusted devices can access the network TOSIBOX is globally audited patented and performs at the highest security levels in the industry The technology is based on two factor authentication automatic security updates and the latest encryption techno...

Page 4: ...Wi Fi is not allowed in the geographical area within a radius of 20 km from the centre of Ny Ålesund Svalbard Norway 1 2 IMPORTANT NOTICE FOR WIRELESS OPERATION OF TOSIBOX LOCK Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are ...

Page 5: ...the cellular modem can transmit signals that could interfere with this equipment In an aircraft the Lock and the cellular modem MUST BE POWERED OFF Otherwise the Lock and the cellular modem can transmit signals that could interfere with various onboard systems and may be dangerous to the operation of the aircraft or disrupt the cellular network Use of a cellular phone in an aircraft is illegal in ...

Page 6: ...e Ny Ålesund Svalbard Norvège 1 2 INFORMATION IMPORTANTE POUR L UTILISATION DU RÉSEAU SANS FIL DU TOSIBOX LOCK En raison de la nature des communications sans fils les données transmises et reçues ne peuvent être garanties Les données peuvent être retardées corrompues avoir des erreurs ou être complètement perdues Bien que les pertes ou les retards de données soient rares lorsque les équipements so...

Page 7: ...x par le modem cellulaire susceptibles d interférer avec ces équipements Le Lock et le modem cellulaire DOIVENT ÊTRE ÉTEINTS dans un avion Le Lock et le modem cellulaire sont susceptibles de transmettre des signaux pouvant brouiller les systèmes de embarqués pouvant nuire au bon fonctionnement de l appareil ou interférer avec les réseaux radio L utilisation d un téléphone cellulaire dans un avion ...

Page 8: ...n additional Key that has restricted access rights BACKUP KEY A duplicated backup copy of the Key All matched Keys and Locks are automatically synchronized between the original Key and the Backup Key Key user interface installed from the Key device In the image you can see TOSIBOX Lock devices which are matched with the TOSIBOX Key and the network devices connected to each TOSIBOX Lock 2 OVERVIEW ...

Page 9: ...atically distributes IP addresses for the Keys Sub Keys and the network devices connected to LAN port s of the Lock The Lock can also control network devices with fixed IP addresses Lock settings can be changed via service port encrypted TOSIBOX VPN connection local network SUB LOCK A Sub Lock is a Lock that has been converted to Sub Lock mode When connecting two Locks to each other one must be in...

Page 10: ...l Bracket AC Adapter Ethernet Cable LOCK 200 CONTENT Cable Saddle DC Feed Plug Rubber Feet AC Adapter model is subject to change according to the market area AC Adapter model is subject to change according to the market area TOSIBOX Lock 100 150 AC Adapter model is subject to change according to the market area ...

Page 11: ... Power Source LTE Antennas only Lock 500i DC Conversion Cable AC Plug Adapters WiFi Antennas Digital I O Connector SIM Card Slot Cover Power Connector Antenna model is subject to change according to the market area MODEL REGION WLAN LTE POWER KIT WLAN ANT LTE ANT TBL5 EU Global x x TBL5PS EU Global x x x TBL5iA EU US x x x x TBL5iAPS EU US x x x x x TBL5iB APAC x x x x TBL5iBPS APAC x x x x x ...

Page 12: ...or matching and USB Modem 2 WAN Port 3 LAN1 Port 4 LAN2 Port 5 LAN3 Port 6 Service port 7 Reset button not in use 8 DC Power Input Led indicators 9 Power 10 WLAN 11 Service 12 LAN3 13 LAN2 14 LAN1 15 WAN LOCK 100 150 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ...

Page 13: ...C Power Input 2 Reset button not in use 3 Power led indicator 4 Info led indicator 5 WAN Port 6 Service Port 7 LAN1 Port 8 LAN2 Port 9 LAN3 Port LOCK 200 USB Port for matching and USB Modem 1 2 3 4 5 6 7 8 9 ...

Page 14: ...eset button for Service Port activation only 4 Digital I O Connection Ethernet Connections 5 LAN2 Port 6 WAN Port 7 LAN3 Port 8 LAN1 Port 9 Power Connection 10 WiFi Antenna Port 1 11 LTE Antenna Port 2 Lock 500i only 12 WiFi Antenna Port 2 13 LTE Antenna Port 1 Lock 500i only LAN3 Port can be configured as a Service Port 1 2 3 4 5 6 7 8 9 14 15 16 17 10 11 12 13 18 19 20 21 ...

Page 15: ...general information Locks and Keys Green Connected Red Disconnected Remotely controlled devices Green Connected Red Disconnected Login using admin user Password can be found on the bottom of the Lock Details of the remotely controlled devices ...

Page 16: ...onds Remove the Key from the Lock You can also match additional Locks to the same Key 2 3 Connect the Lock to your network according to your use case Remember to make sure that the Lock has a working internet connection 4 Connect the Key to your computer and install the Key software Follow the section Deploying the Key 5 Secure TOSIBOX connection is now ready to be used for controlling and monitor...

Page 17: ... IP range printed on the bottom label of the Lock Do not add same IP address We recommend adding the next IP sequential address ABOVE the IP address on the lock and so forth for each additional device Note Lock s IP and netmask address can also be found in the service port at Network LAN 2 Plug the device s into the Lock s LAN port s and go C Connecting device s with Fixed IP addresses by configur...

Page 18: ...rk into one of the Lock s LAN ports and go Note Do not connect Internet to the Lock s WAN Port or a USB modem to the USB port Doing so will automatically deactivate the Client Mode and revert the Lock s LAN settings back to factory defaults Do no connect the controlled devices to any LAN port The Lock will scan the entire LAN network for connected devices and will grant device access to any user w...

Page 19: ...s The other Locks will be changed to Sub Lock operating mode 5 Confirm the selection Save matching is ready Note The connections will come into effect when the Locks have access to the Internet The Sub Lock ends of the connection in the picture do not have their own DHCP service If the connection between the Lock and the Sub Lock is interrupted the network devices connected with the Sub Lock can n...

Page 20: ... Confirm the selection Save 4 Connect a Tosibox supported USB Modem to the USB port of the Lock 4 5 INTERNAL MODEM SETTINGS FOR LOCK 500I You can connect the Lock to the Internet with an internal Modem Before inserting or removing the SIM card s disconnect the Lock power supply 1 Log in as admin user select Network Internal Modem 2 Either use the Automatic APN setting or fill in the APN and if nec...

Page 21: ...th auto detection feature This means you can connect laptops and other non PoE devices without damaging them The PoE on PoE out outputs approximately 2V below input voltage and supports up to 0 58A So e g 24V PSU will provide 22V 0 58A output to the PoE out port The device accepts powering from the power jack or from the PoE in port passive PoE 1 DC power jack 5 5mm outside and 2mm inside diameter...

Page 22: ...les package Using longer screws pose a risk of damaging the device internal electronics More versatile installation options to DIN rail such as angle brackets are available from an authorized TOSIBOX reseller as an accessory LOCK 100 150 WALL MOUNTING The bottom of the Lock has two keyhole shaped openings that allow the Lock to be installed on the wall with countersunk screws LOCK 200 INSTALLATION...

Page 23: ...23 ...

Page 24: ...nt holes Have all the cables secured in such a way that they cannot make the Lock fall aside and routed as far away from the antennas as possible Position the antennas in orthogonal pattern i e in such a way that they form 90 degrees angle between each other Observe the gender of the antenna connectors to make sure each antenna is fitted into the correct antenna port To achieve the maximum radio p...

Page 25: ... Installing the Lock inside of metal cabinet may result in the degradation or loss of radio performance In such case have the antennas installed outside of the cabinet using coaxial RF extension cables available at your local specialized dealer or service technician Avoid installing the Lock close to other high power radio transmitters as they may affect the performance of the Lock Also avoid inst...

Page 26: ...sales package Alternatively in case the operating voltage of 8 27V DC 10 is available from an external power source a DC input plug included in the sales package can be used Connect the stripped wires by tightening the screws with a flat blade screwdriver Follow the polarity marking in the plug To secure the input power cable from being accidentally pulled away from the power input jack the use of...

Page 27: ...the locking screws with a flat blade screwdriver The wires with a cross section of up to 1 5mm2 AWG 16 can be used with the connector The stripping length of the conductor is 6 mm The Lock is equipped with a 2 Amp internal fuse In case of a device malfunction the fuse is blown to protect the power circuitry The fuse cannot be replaced by the user In case of a blown internal fuse do not open the de...

Page 28: ... I O The Digital I O state information and configuration can be accessed from Settings Digital I O menu For signal physical properties please refer to section I O specifications at the end of this manual Input port roles can be selected from Not selected no action based on port state Allow Internet connection when port voltage is set high Lock allows Internet connections When port voltage is set l...

Page 29: ...tects there is no Internet connection the port voltage is set high If the Internet connection is OK the port voltage is set low VPN connection active when Lock detects active VPN connection s from matched Keys the port voltage is set high When there are no active VPN connections the port voltage is set low VPN connection inactive When there are no active VPN connections the port voltage is set hig...

Page 30: ...rted so the maximum length of a message is 160 characters western alphabet If using non western alphabet the limit is 70 characters Input port X SMS phone numbers Enter phone number s to send the message to Only one number per input field is allowed More phone numbers can be added by adding a new input field Input port X SMS send limit Determines how many messages per minute will be sent 0 stands ...

Page 31: ...0 the time to get it delivered to the destination is dependent on the Operator used Some subscriptions need the Message Service Center number defined to be able to send SMS messages This can be set in Internal Modem settings where SMS center number can be defined The number should be defined in international format e g 358 Note that the setting can be defined separately for both SIM slots ...

Page 32: ...ke sure to keep the code safe when transferring it to the master Key as anybody who knows the code can match the Lock and connect to it If the code gets lost deactivate remote matching on the Lock s web user interface and start it again by generating a new code 5 1 TAKING MASTER KEY INTO USE 1 Insert the matched Key into the USB port of your computer You should notice an auto play window open up o...

Page 33: ... matching process Both the Lock and the Key need to be connected to the Internet for the feature to work Required Steps to Perform Remote Matching 1 Log in as admin on Lock or Virtual Central Lock 2 Go to Settings Keys Locks click Generate button under Remote Matching title 3 Start Key SW on a PC Mac 4 Open Devices Remote Matching 5 Enter the code in the wizard and click Start If both devices are ...

Page 34: ...u to view all the details of the connected device 3 Click Rename to rename the selected Lock The Lock names are global so a Lock s name change will be reflected on all locks and Keys Only Master and Back up Keys can rename Locks 5 2 RENAMING AND USING DEVICES This is the start window for the Key user interface You can open the Lock user interface by double clicking the Lock icon on the left side o...

Page 35: ...browser http 2 You can connect to network sharing in Open windows network share 3 You can open the remote desktop connection in Open Remote Desktop Connection RDP if available 4 You can check the functionality of the controlled device with PING command in Check if host available PING ...

Page 36: ... all versions 4 Lock 150 all versions ACTIVATION The activation process has five steps as outlined below 1 On master Key generate activation code Go to Devices Manage Keys Add Key and add a new Key of type SoftKey and give it a name 2 An activation code will be generated send it over to the end user who shall activate and use the SoftKey client 5 3 ADDING EXTRA KEYS Additional Keys can be matched ...

Page 37: ...Activate the SoftKey by choosing Devices Activate SoftKey and enter the activation code 4 On Master Key Confirm SoftKey Confirm the activation from the pop up dialog 5 Define access rights for the new SoftKey by following the wizard The SoftKey is now ready to be used and can connect to the Locks where access was granted in step 5 ...

Page 38: ...nnect to chosen Locks but it has no rights to create new Keys 2 Select the Lock s Sub Lock s to which you want to grant access for the extra Key and choose Next 3 Confirm the selection by pressing Save Matching of the extra Key is now complete 4 The extra Keys can be removed in the Lock user interface by clicking Settings Keys and Locks admin only ...

Page 39: ...essing Save 3 The Backup Key is now created Press Close button to exit the feature 4 The Backup Keys can be managed later in the Key user interface under Manage Keys Important This feature creates a Backup Key with equal user rights Later when the new locations are deployed by the other Key the access rights are automatically copied to both Keys ...

Page 40: ...40 Key Subkey EXTRA KEY USE CASE Sub Key ...

Page 41: ...ton 5 A list of targeted Locks is displayed Confirm the choises and click Save 6 Matching of the extra Keys is now complete Press Finish button to exit the wizard 5 5 PUK CODE FOR THE KEY 1 In the event that a wrong Key password has been entered six consecutive times the Key will be locked To unlock the Key a personal unlocking code PUK is needed The PUK code is delivered with the Key Store it saf...

Page 42: ...TOSIBOX Key software by plugging a matched Key into the USB port of your computer 3 Go to the software menu and select Devices Manage Keys 1 Download and install the TOSIBOX Mobile Client from the Google Play store 6 1 MOBILE CLIENT FOR ANDROID DEVICES ...

Page 43: ...43 4 Select the mobile clients tab and click Add new 5 Enter the name of your mobile device and click Next 6 Select the Locks that you would like to access through your mobile device and click Next ...

Page 44: ...44 9 Scan the QR code displayed on your computer or enter the matching code where prompted on your device 7 Open the TOSIBOX Mobile Client on your device 8 Tap the screen to start matching ...

Page 45: ...45 11 Create a password for the mobile client 10 Click Finish once the matching is complete 12 Connect to a Lock by selecting its on off icon ...

Page 46: ...If your network device does not have a web interface HTTP HTTPS you can use a third party application to make the connection You can find third party applications from the Google Play store You can copy the network device IP address to the device s clipboard by clicking the IP button Doing so will allow you to paste the IP address to a third party application 13 Check the I trust this application ...

Page 47: ...ftware by plugging a matched Key into the USB port of your computer 3 Go the software menu and select Devices Manage Keys 1 Download and install the TOSIBOX Mobile Client from the App Store 6 2 MOBILE CLIENT FOR IPHONES AND IPADS ...

Page 48: ...48 4 Select the Mobile Clients tab and click Add new 5 Enter the name of your mobile device and click Next 6 Select the Locks that you would like to access through your mobile device and click Next ...

Page 49: ...49 9 Scan the QR code displayed on your computer or enter the matching code where prompted on your device 7 Open the TOSIBOX Mobile Client on your device 8 Tap the screen to start matching iOS iOS ...

Page 50: ...50 11 Create a password for the mobile client 10 Click Finish once the the matching is complete 12 Connect to a Lock by selecting its on off icon ...

Page 51: ... a web interface HTTP HTTPS you can use a third party application to make the connection You can find third party applications from the App Store You can copy the network device IP address to the device s clipboard by clicking the IP button Doing so will allow you to paste the IP address to a third party application 13 On the first time when connecting to a Lock the user needs to authorize the ins...

Page 52: ... tosibox com support for more instructions 7 DÉPANNAGE Le logiciel pour la TOSIBOX Key ne peut être installé Vérifiez que votre ordinateur dispose d un système d exploitation pris en charge par TOSIBOX Windows 10 Windows 8 8 1 32 64 bits Windows 7 32 64 bits Windows Vista 32 64 bits Windows XP SP3 Windows Server 2003 Windows Server 2008 Mavericks Mac OS X 10 9 ou plus récent Intel 64 bits Redémarr...

Page 53: ...OX doivent être traités avec précaution En observant les instructions suivantes vous profiterez de leurs performances maximales et aurez l assurance d avoir une garantie optimale Gardez les appareils au sec Pour éviter des risques de corrosion des circuits électroniques protégez les équipements des précipitations de l humidité et des liquides Les appareils sont conçus pour une utilisation en intér...

Page 54: ...ht article Operating temperature 25 C 70 C 13 F 158 F Oparating humidity 20 80 RH non condensing Storage temperature 40 C 70 C 40 F 158 F Cast aluminium casing IP protection class IP20 Maximum operating altitude 2000 m 6562 ft Overvoltage category I USB modem options TB4GM2EU TB4GM2AU for 3rd party options please see http www tosibox com support WLAN IEEE 802 11 b g n max 150 Mbps WEP WPA PSK WPA2...

Page 55: ... Weight 365 g 1 31 lbs net weight article Operating temperature 20 C 55 C 4 F 131 F Oparating humidity 20 80 RH non condensing Storage temperature 40 C 70 C 40 F 158 F Cast aluminium casing IP protection class IP20 Maximum operating altitude 2000 m 6562 ft Overvoltage category I USB modem options TB4GM2EU TB4GM2AU WLAN IEEE 802 11 b g n max 150 Mbps WEP WPA PSK WPA2 PSK WPA PSK WPA2 PSK Mixed WPA ...

Page 56: ...e IP addresses Built in firewall NAT Up to 50 concurrent VPN connections VPN throughput up to 15 Mb s BF CBC 128 bit Physical properties 140 mm x 36 mm x 125 mm 5 51 x 1 42 x 4 92 L x W x H Weight 530 g 1 17 lbs Operating temperature 20 C 50 C 4 F 122 F Operating humidity 20 80 RH non condensing Storage temperature 40 C 70 C 40 F 158 F Cast aluminium casing IP protection class IP20 Maximum operati...

Page 57: ...57 ...

Page 58: ... B41 Supported technology HSPA UMTS Bands B1 B2 B3 B4 B5 B8 Dual SIM TOSIBOX LOCK 500 Ports 1x USB 2 0 type A 500 mA maximum load allowed 1 x RJ 45 WAN connection 10 100 Mb s auto negotiation MDI MDI X 3 x RJ 45 LAN connection 10 100 Mb s auto negotiation MDI MDI X LAN3 can be assigned as Service connection 10 100 Mb s auto negotiation MDI MDI X Ethernet port isolation 1500 Vrms 1 minute when conn...

Page 59: ...ps Band 5 UMTS 850 12 2 kbps Band 6 UMTS 850 12 2 kbps 23 dBm 1 dB Connectorized Class 3 Band 8 UMTS 900 12 2 kbps Band 9 UMTS 1700 12 2 kbps Band 19 UMTS 850 12 2 kbps LTE frequency band support Band Frequency Tx Frequency Rx Band 1 1920 1980 MHz 2110 2170 MHz Band 2 1850 1910 MHz 1930 1990 MHz Band 3 1710 1785 1805 1880 MHz Band 4 1710 1755 2110 2155 MHz Band 5 824 849 MHz 869 894 MHz Band 7 250...

Page 60: ...5 MHz Band 19 830 845 MHz 875 890 MHz Band 21 1447 9 1462 9 MHz 1495 9 1510 9 MHz Band 28 703 748 MHz 758 803 MHz Band 38 2570 2620 MHz TDD Band 39 1880 1920 MHz TDD Band 40 2300 2400 MHz TDD Band 41 2496 2690 MHz TDD For bandwidth support details see 3GPP TS 36 521 1 v11 3 0 table 5 4 2 1 1 WCDMA frequency bands support Banda Frequency Tx Frequency Rx Band 1 1920 1980 MHz 2110 2170 MHz Band 5 824...

Page 61: ...SK Mixed WPA EAP WPA2 EAP TKIP AES encryption Frequency 2 412 2 462 GHz 11 channels Output power 20 dBm max I O Specification 2 x digital inputs galvanic isolation current limited to 5mA voltage 0 32V nominal input voltage of 0 5V is interpreted as 0 input voltage over 12V is interpreted as 1 2 x digital outputs type transistor sourcing output voltage 24V DC 5 nominal 1 x 24V DC out 24V DC 5 nomin...

Page 62: ...00 240 V AC 50 60 Hz 24 V 0 8 A 19 2 W 0 C 40 C 32 F 104 F 20 80 RH 20 C 60 C 4 F 140 F 10 90 RH TBL15 ATS024T W240V 100 240 V AC 50 60 Hz 24 V 1 A 24 W 20 C 70 C 4 F 158 F 20 80 RH 20 C 80 C 4 F 176 F 10 90 RH TBL2EU SAW30 240 0800G A 100 240 V AC 50 60 Hz 24 V 0 8 A 19 2 W 30 C 50 C 22 F 112 F 5 95 RH 10 C 70 C 14 F 158 F 10 90 RH TBL2AU UK US ATS018T W240V 100 240 V AC 50 60 Hz 24 V 0 8 A 19 2 ...

Page 63: ...ting systems Windows 10 Windows 8 8 1 32 64 bit Windows 7 32 64 bit Windows Vista 32 64 bit Windows XP SP3 Windows Server 2003 Windows Server 2008 Mac OS X 10 9 Mavericks or more recent Intel 64 bit Physical properties 83 mm x 22 mm x 10 mm 3 27 x 0 87 x 0 39 L x W x H Weight 27 g 0 06 lbs Casing aluminium plastic Operating temperature 0 C 70 C 32 F 158 F Storage temperature 20 C 80 C 4 F 176 F ...

Page 64: ...CE OF THE PRODUCT OR ACCESSORY OR FOR ANY INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW The complete information about Tosibox ...

Page 65: ...ecode request tosibox com Tosibox Oy Teknologiantie 12 A 90590 OULU FINLAND 11 MENTIONS LÉGALES 2019 Tosibox Oy Tous les droits sont réservés La reproduction la distribution ou le stockage de tout ou partie du contenu de ce document sans l autorisation écrite préalable de Tosibox est interdite En raison du développement continu du produit Tosibox se réserve le droit de modifier et d améliorer tous...

Page 66: ...this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment FCC ID 2AHCNLOCK100 12 DECLARATIONS TOSIBOX LOCK 200 EU DECLARATION OF CONFORMITY Hereby Tosibox Oy declares that the radio equipm...

Page 67: ...COMMISSION INTERFERENCE STATEMENT This device complies with FCC part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for co...

Page 68: ...a and the user or bystanders Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionne...

Page 69: ...t type Lock 500 is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address www tosibox com documentation and downloads UL DECLARATION OF CONFORMITY This device is UL listed in USA and Canada with UL file number E497243 R ...

Page 70: ...70 Teknologiantie 12A FIN 90590 Oulu www tosibox com Copyright Tosibox Oy 2019 ...

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