Toshiba Satellite Radius 11 User Manual Download

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GMAD00408011
11/14

If you need assistance:

Technical support is available online at Toshiba’s Web site at

support.toshiba.com

. At this Web site, you will find answers

for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.

For more information, see

“If Something Goes Wrong” on

page 109

in this guide.

User’s Guide

Summary of Contents for Satellite Radius 11

Page 1: ...Toshiba s Web site at support toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 109 in this guide User s Guide ...

Page 2: ...logies available As with any new technology you must read and follow all set up and usage instructions in the applicable user guides and or manuals enclosed or provided electronically If you fail to do so this product may not function properly and you may lose data or suffer other damage TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF T...

Page 3: ... SUCCESSFULLY COPIED OR TRANSFERRED TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The computer you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any oth...

Page 4: ...locate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with noncompliant peripherals or peripherals...

Page 5: ...es Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use a Bluetooth device always change the frequency move your device to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your device Please contact TOSHIBA computer product support on Web site http www toshiba europ...

Page 6: ...ive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or ser...

Page 7: ...ork performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Radio Frequency Interference Requirements This device i...

Page 8: ...ss LAN may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless ...

Page 9: ...e reçu même s il est susceptible de compromettre son fonctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed ...

Page 10: ...2 11a radio device Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards This product is carrying the CE Mark in accordance with the related European Directives The part...

Page 11: ... or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling This Directive applies to EU memb...

Page 12: ... Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in Franc...

Page 13: ... 5 GHz bands in the European Community Ad hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating...

Page 14: ...model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric ...

Page 15: ...z to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 The interference range of this equipment is less than 10m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz 3 TOSHIBA Direct PC Monday Frida...

Page 16: ... subject to the approval of the U S Department of Commerce prior to export Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PRO...

Page 17: ...or its subsidiaries in the United States and other countries Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital microSD and SD are trademarks or registered trademarks of SD 3C LLC in the United Sta...

Page 18: ...fficient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit toshiba com recycle Reuse Donation Recycling Functional computers can be donated to a local ...

Page 19: ...Chapter 1 Getting Started 29 Selecting a place to work 29 Setting up a work environment 29 Keeping yourself comfortable 30 Computer user comfort recommendations 30 Good Working Posture 30 Using the notebook with an external keyboard mouse or monitor 31 Typing style 32 Taking breaks and varying tasks 33 Mobile computing tips 33 Transporting the notebook 33 Seeking additional help 34 ...

Page 20: ...memory 44 Recovering the Internal Storage Drive 44 Creating recovery media 45 Restoring from recovery media 48 Refresh your PC with user s data 49 Reset your PC 51 Installing drivers and applications 54 Using the touch pad 55 Adjusting touch pad settings 57 Disabling or enabling the touch pad 58 Connecting an external device 58 Using external display devices 59 Selecting video cables 59 Connecting...

Page 21: ...hiba s online resources 72 Chapter 3 Mobile Computing 73 Toshiba s energy saver design 73 Running the computer on battery power 73 Battery Notice 74 Power management 75 Charging the main battery 75 Charging the RTC battery 76 Monitoring battery power 77 Determining remaining battery power 78 What to do when the main battery runs low 79 Setting battery notifications 79 Conserving battery power 80 P...

Page 22: ...e Memory card reader 94 Inserting memory media 95 Removing memory media 95 Chapter 5 Utilities 97 eco Utility 98 Password Utility 99 Using a supervisor password 99 Using a user password 101 Deleting a user password 103 System Settings 104 Function Key 106 Recovery Media Creator 107 Service Station 107 TOSHIBA Application Installer 108 Chapter 6 If Something Goes Wrong 109 Problems that are easy to...

Page 23: ...od computing habits 125 Data and system configuration backup in the Windows operating system 126 If you need further assistance 130 Contacting Toshiba 131 Other Toshiba Internet Web sites 131 Toshiba s worldwide offices 132 Appendix A TOSHIBA Function Keys 133 Functions 133 Help file 134 Display brightness 134 Output Display switch 135 Disabling or enabling the touch pad 136 Media buttons 136 Volu...

Page 24: ...le operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer s power management features have been pre configured to activate the display Sleep mode after no later than 15 minutes of inactivity the system Sleep mode is activated after no later than 30 minutes of user inactivity We recommend that you leave these and other energy saving...

Page 25: ...res its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process Certain Microsoft software product s included with this computer may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NO...

Page 26: ... accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at support toshiba com This guide This guide introduces the computer...

Page 27: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 28: ... Documentation Your computer comes with the following documentation An electronic version of the User s Guide this document A Quick Start document It may also include other documentation For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of service programs to complement its standard limited warranty Toshiba s standard limited w...

Page 29: ...to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space ar...

Page 30: ...t If your feet cannot reach the floor use a foot rest Avoid pressure points behind the knee or under the thigh The space under your desk should be free of clutter so that your legs and feet are not restricted and you can get close enough to your notebook and other items that you use frequently Adjust the chair back rest it should match the curve of your back and provide comfortable back support Ad...

Page 31: ... away from bright light sources or reduce the light intensity from windows by using blinds Glare on the notebook display may cause eye strain eye fatigue or headaches Certain notebook displays have a brightness approaching that of a TV device We recommend that you adjust the brightness of your notebook display to a comfortable level to prevent possible eye strain Keep your head level facing forwar...

Page 32: ... should be centered in front of your body The top of the monitor should be at or slightly below eye level A monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles If you use bifocals you may need to lower the monitor Alternatively you might consider customized prescription computer glasses Typing style Learn to touch type so that...

Page 33: ...ng tips When using the notebook at airports on airplanes or trains or at meetings make sure that you take the time to consider the points just mentioned When working on the road it may be difficult to set up the notebook in an optimal position In these situations it is important that you take frequent breaks and change your posture frequently to relieve the excess loads on your body Be creative wh...

Page 34: ... etools computerworkstations Check list Is your chair comfortable does it support your back and arms well Are your feet flat on the ground Is there adequate space under your desk for your legs Are the keyboard and mouse at elbow level Are your shoulders relaxed when using the keyboard Are your shoulders relaxed when using a mouse or other optional pointing device Are your hands and wrists aligned ...

Page 35: ... occur immediately 1 Turn off the computer 2 Disconnect the AC adaptor from the power plug socket and computer Failure to follow these instructions could result in serious injury or permanent damage to the computer Do not turn on the power again until you have taken the computer to an authorized service center Avoid prolonged physical contact with the underside or surface of the computer Computer ...

Page 36: ...k disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid touching the surface of the disc Grasp it by its center hole and edge If you handle the disc incorrectly y...

Page 37: ...rside of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury The cooling fan location will vary depending on the computer Setti...

Page 38: ...lectrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or oth...

Page 39: ...when the main battery is fully charged Is unlit when the main battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor If the AC power light flashes amber during charging either the main battery is malfunctioning or it is ...

Page 40: ... point where it moves easily and never lift the computer by the display panel Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel Initial setup The Startup screen is the first screen displayed when you turn on your computer for the first time Follow the on screen instructions on each screen in order to...

Page 41: ...gistration process 3 From the Desktop Press the Windows key to display the Start screen Click or touch the Search icon at the upper right corner of the screen and in the Search field type Registration In the list that appears click or touch Registration and complete the registration process Failure to complete Product Registration will not diminish your rights under the Toshiba Standard Limited Wa...

Page 42: ...ding the Shift key and then click or touch the Shut down option The computer closes all open applications shuts down the operating system and then turns off To Restart your computer 1 Press the Windows key to display the Start screen 2 Click or touch the Power icon at the upper right corner of the screen Sample Image Restart 3 Highlight Restart and then click or touch the Restart option The comput...

Page 43: ... 3 Highlight Sleep and then click or touch the Sleep option Sleep mode saves the current state of the computer to memory so that when you restart the computer you can continue working from where you left off Adding optional external devices Before adding external devices Toshiba recommends setting up your software See Setting up your software on page 40 After starting your computer for the first t...

Page 44: ...ities directly from your internal storage drive as described in the sections below However it is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage Recovery option Description Creating recovery media This option allows you...

Page 45: ... another backup program For more information see Backing up your work on page 72 Creating recovery media It is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal st...

Page 46: ...To create recovery media 1 From the Start screen begin typing Recovery Media Creator and click or touch your selection If you are in the Desktop press the Windows key to display the Start screen Click or touch the Search icon at the upper right corner of the screen and in the Search field type Recovery Media Creator In the list that appears click or touch your selection The TOSHIBA Recovery Media ...

Page 47: ...ified in the TOSHIBA Recovery Media Creator utility to your computer All information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery media Be sure to save the information stored on your external media to another storage device before executing this procedure or use blank media 5 Click or touch the Create button in the TOSHIBA Recovery Media Creat...

Page 48: ...store your system only the operating system files and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows or another backup program For more information see Backing up your work on page 72 To recover your internal storage drive from recovery me...

Page 49: ... deleted Toshiba does not guarantee that your data will not be deleted during the Refresh process Please make a back up of your data to external media before executing this process For more information see Backing up your work on page 72 During the recovery process your computer must be connected to an external power source via the AC adaptor You can recover the factory default software refresh yo...

Page 50: ...or touch Update and recovery 5 Click or touch Recovery 6 Under Refresh your PC without affecting your files click or touch Get Started The Refresh your PC screen appears Sample Image Refresh your PC screen Toshiba does not guarantee successful data back up Be sure to save your work to external media before executing the recovery see Backing up your work on page 72 ...

Page 51: ...e your system will reboot your Windows operating system Reset your PC The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 72 During the recovery process your computer be must connected to an external power source via the AC adaptor 1 From the Start or Desktop screen ...

Page 52: ...e PC Settings The PC settings window appears Sample Image PC settings screen 4 Click or touch Update and recovery 5 Click or touch Recovery 6 Under Remove everything and reinstall Windows click or touch Get Started The Reset your PC screen appears Sample Image Reset your PC screen ...

Page 53: ...o you want to fully clean your drive screen 8 Select one of the following options Just remove my files Fully clean the drive The Ready to reset your PC screen appears Sample Image Ready to reset your PC screen 9 Click or touch the Reset button The Resetting your PC window appears When the process is complete your system will reboot your Windows operating system ...

Page 54: ...n begin typing TOSHIBA Application Installer and click or touch your selection If you are in the Desktop press the Windows key to display the Start screen Click or touch the Search icon at the upper right corner of the screen and in the Search field type TOSHIBA Application Installer In the list that appears click or touch your selection Sample Image Installing drivers and applications 2 Click or ...

Page 55: ...ct an item on the screen Open or activate an item on the screen Scroll through a document or information Zoom in for a close up view Zoom out to see more information at once Sample Illustration The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation The pointer is the icon usually an arrow that moves on the screen when you slide ...

Page 56: ...Open or activate an item 1 Move the pointer to the item you want to open activate 2 Do one of the following Tap the touch pad twice in rapid succession OR Press and release the primary control button twice in rapid succession Sample Illustration Tap twice to open Right click an item 1 Move the pointer to the item you want to right click 2 Press and release the secondary control button This feature...

Page 57: ...pad with the heel of your hand as you type Also accidental light touches or taps on the touch pad may select an item or text on the screen and potentially the item or text may be replaced by the next character you type Scroll horizontally Slide your finger along the bottom edge of the touch pad in the direction you want to scroll Repeat to scroll a longer distance Sample Illustration Horizontal sc...

Page 58: ... pad is enabled by default To enable disable the touch pad press F5 For more information see Disabling or enabling the touch pad on page 136 Connecting an external device Depending on your system some models may include USB 3 0 port s To distinguish these ports please look for the blue inset within the USB 3 0 port if available You can easily attach an external device your computer To do this 1 Re...

Page 59: ...le Connecting an HDMI compatible television or display device To connect an HDMI compatible television or display device to the computer Connect one end of an HDMI cable not included with your computer to the HDMI Out port on the side of your computer and then connect the other end of the cable to your television or display device Refer to the manual that came with the television or display device...

Page 60: ...the appropriate device attached and turned on The quickest way to change the display output settings is to use the P keys Press the P keys repeatedly until the setting you want takes effect Briefly pause each time you press the P keys to allow time for the display to change This cycles through the settings in the following order the last two options are available if an external monitor is connecte...

Page 61: ...ings to make adjustments to your computer to suit your needs From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Settings charm and then click or touch Change PC Settings Then choose a category you wish to change Refer to your operating system documentation or Help and Support f...

Page 62: ...rnal storage drive and optical disc drive indicator lights stop glowing and all external peripheral cables are disconnected Do not pick up the computer by its display panel or by the back Doing so could damage the system Using a computer lock You may want to secure your computer to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more i...

Page 63: ... Caring for your computer 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is now securely locked Sample Illustration Attaching security lock cable ...

Page 64: ...l storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 71 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset...

Page 65: ...y to check and optimize disk space and improve performance Scan all new files for viruses This precaution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is r...

Page 66: ...Illustrations Display configuration mode positions Disconnect the AC adaptor before moving or lifting the computer Disconnect the AC adaptor and all peripherals cables before changing the position of the display mode Failure to follow these instructions may result in damage to the computer and or attached peripherals cables Tablet Presentation Laptop Tabletop Audience ...

Page 67: ...rding to the rotation angle To lock the screen so that it does not rotate automatically orient the device in the desired screen rotation portrait or landscape and perform the following steps 1 From the Start screen swipe in from the right edge 2 When the Windows charms appear touch the Settings charm 3 Touch the Screen icon 4 Touch the Auto rotate icon Using the keyboard Your computer s keyboard c...

Page 68: ...TOSHIBA Function Keys on page 133 Special Windows keys Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Windows key Toggles between the Start screen and the last app opened or between the Desktop and Start screens if no apps are open For more information refer to Help Support or see Exploring the Start screen on pag...

Page 69: ...nd then without lifting your finger move the item until you reach the target position For example drag items on any app screen to reposition them Swipe or slide To swipe or slide quickly move your finger across the surface of the screen without pausing For example swipe your finger to the left from the right edge of the screen to display the Windows charms Double tap Tap quickly twice to zoom in F...

Page 70: ...ce or mouse settings To access Mouse properties 1 If you are in the Desktop press the Windows key to display the Start screen Click or touch the Search icon at the upper right corner of the screen and in the Search field type Mouse In the list that appears click or touch your selection The Mouse screen appears 2 Adjust the settings as desired and then click or touch OK Starting an app To Start an ...

Page 71: ...ith the available system apps to choose from or you can enter your search in the search field Sample Image Searching for apps To return the Start screen click or touch the Up arrow icon in the lower left corner of the screen Saving your work Before you turn off the computer using the Shut down command save your work on the internal storage drive external media flash media or optical disc This is o...

Page 72: ...ge drive Also see Backing up your data or your entire computer with the Windows operating system on page 128 HINT Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs DVDs You may prefer to use a high capacity file recovery system such as an external hard drive Toshiba s online resources Toshiba maintains a number of online sites to which ...

Page 73: ...a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a Lithium Ion Li Ion battery that provides ...

Page 74: ...ll need to be replaced This is normal for all batteries To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Please...

Page 75: ... battery modes Changes to these settings may result in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Customer Support Center Charging the main battery The battery needs to be charged before you can use it to power the computer Alwa...

Page 76: ...tely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you periodically operate your computer on battery power until the battery discharges completely Please make a complete back up of your data to external media before discharging the battery For more information see Backing up your work on page ...

Page 77: ...ing prompts you to reset the real time clock The computer can be used while the RTC battery is being charged although the charging status of the RTC battery cannot be monitored Monitoring battery power To locate your system indicator lights please refer to your Quick Start document The computer s main battery light gives you an indication of the main battery s current charge Glows amber while the ...

Page 78: ...tion Power and battery light locations Determining remaining battery power Wait a few moments after turning on the computer before trying to monitor the remaining battery power The computer needs this time to check the battery s remaining capacity and perform its calculations Move the pointer over the power icon in the notification area see Finding your way around the desktop on page 88 for more i...

Page 79: ... work and turn off the computer If you do not manage to do any of these things before the main battery completely runs out of power the computer automatically enters Hibernation mode and turns itself off Hibernation mode keeps track of where you were so that when you turn on the power again you can continue where you left off Setting battery notifications You can set two notifications Each notific...

Page 80: ...How long a fully charged battery pack lasts when you are using the computer depends on a number of factors such as How the computer is configured How much you use the internal storage drive optical disc drive or other optional devices Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your...

Page 81: ...t individual power saving options to suit your own needs The following sections describe how to choose a Power Plan and discuss each power saving option Power Plans You can choose a predefined Power Plan or select your own combination of power options To do this 1 While on the desktop click or touch the Battery icon in the notification area 2 Click or touch More power options The Windows Power Opt...

Page 82: ...t need to be edited The eco plan is the best used for maximum battery time The Balanced plan is a compromise between battery time and performance Using the eco power plan This computer is equipped with the eco power plan Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance For example when this power plan is enabled the br...

Page 83: ...e following sections offer tips on how to take care of your battery and prolong its life Safety precautions Always immediately turn the power off and disconnect the power cable cord plug from the plug socket and stop using the computer if you observe any of the following conditions Offensive or unusual odor Excessive heat Discoloration Deformation cracks or leaks Smoke Other unusual events during ...

Page 84: ...ons For disposal reuse or recycling information please contact your local government For more information see Computer Recycling Information on page 18 or for complete information about Toshiba s recycling programs and initiatives please visit toshiba com recycle Traveling tips The environmental precautions listed in Selecting a place to work on page 29 also apply while traveling Never leave your ...

Page 85: ...mputer aboard an aircraft make sure the Wireless antenna is OFF Airplane mode is ON if your computer has wireless LAN capability To enable or disable wireless communication use the F12 key For more information see TOSHIBA Function Keys on page 133 NOTE NOTE ...

Page 86: ...een or swipe in from the right edge a list of Windows charms will slide out from the right These Windows charms perform various commands including basic tasks like turning off the power and advanced PC settings You can go to the Start screen by clicking or touching the Start charm see Charms on page 87 You can also use the Windows key on your keyboard or on the LCD screen to go to the Start screen...

Page 87: ...harms Search Share Start Devices and Settings You may also access the Power and Search icons in the upper right corner of the Start screen Search This charm allows you to search for most anything you need to locate on your computer It can help you find apps documents photos and your favorite music Share This charm allows you to share music and photos with your favorite social Web sites Start This ...

Page 88: ... documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system Finding your way around the desktop Your computer s desktop includes several standard features icons taskb...

Page 89: ...manently delete the file s or cancel the deletion If you delete a file of any size from an external media or flash media it does not go into the Recycle Bin The file is permanently deleted Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help If you place the pointer over an icon a popup description of the file contents a...

Page 90: ...time sensitive delivery of personalized content such as an instant message from a friend Tile notifications Used by applications that are not currently running with an at a glance characteristic giving you a quick preview of the subject line of your latest email or the current weather conditions Badge notifications A specialized type of tile notification shown on the Start screen tile using glyphs...

Page 91: ...tional software external hardware or services Availability of public wireless LAN access points may be limited Follow the steps below to set up your Wireless connection 1 Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click the Settings charm 2 Click or touch the Wi Fi icon The Networks screen appears 3 Select your network 4...

Page 92: ...external microphone You can listen to sound files or audio CDs using the built in speakers headphones or external speakers Recording sounds You may record sounds using the computer s internal microphones available on certain models or by connecting an optional external microphone Using a microphone 1 If you want to use an external microphone connect it to the computer 2 From the Start screen begin...

Page 93: ... volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack on the comp...

Page 94: ...Web Camera from the Start screen click or touch the Camera tile The Web Camera indicator light glows when the Web Camera is active When the Web camera is not active the indicator light is off Using the Memory card reader The Memory card reader supports the use of Secure Digital SD SDHC SDXC miniSD microSD or MultiMediaCard MMC media These media can be used with a variety of digital products digita...

Page 95: ...ple Illustration Inserting memory media When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Always remove memory media when not in use Removing memory media 1 If you are not currently on the Desktop choose the Desktop tile on the Start screen otherwise skip to step 2 2 Prepare the card for removal by clicking on...

Page 96: ...afe to Remove Hardware If the computer has a spring loaded adapter slot see step 4 otherwise skip to step 5 4 Gently press the card inward to release it The card pops out slightly 5 Grasp the card and pull it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media mig...

Page 97: ...etails set additional options or change default options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system eco Utility Supervisor password User password System Settings Function Key Recovery Media Creator Service Station TOSHIBA Application Installer NO...

Page 98: ...the eco Utility 1 From the Start screen begin typing eco Utility 2 Click or touch eco Utility The eco Utility window appears Sample Image eco Utility window 3 To activate the eco power plan select eco Mode on the left side 4 Click or touch the eco Mode button 5 Click or touch Close For more information on the eco power plan and utility click or touch the Help button at the bottom of the window ...

Page 99: ...mputer When setting up passwords keep the following in mind The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set The user password can be set up under the supervisor password Using a supervisor password A supervisor password prevents other users from changing hardware configuration options Setting...

Page 100: ...hen enter it again to verify 6 Click or touch Set Under User Policy this option may or may not ask for password verification 7 Click or touch OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can pr...

Page 101: ...An authority verification pop up screen appears 6 Click or touch Delete 7 Enter the password and then click or touch Verify 8 Click or touch OK to exit Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access ...

Page 102: ...Click or touch Set 5 Enter your password and then enter it again to verify 6 Click or touch Set 7 Click or touch OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting your previo...

Page 103: ...een begin typing Password Utility 2 Click or touch Password Utility A pop up screen appears asking for a password 3 Enter your password and then click or touch Verify 4 Click or touch Delete An authority verification pop up screen appears 5 Click or touch Delete 6 Enter the password and then click or touch Verify 7 Click or touch OK to exit ...

Page 104: ...uch System Settings The System Settings screen appears Sample Image System Settings screen General tab options The System Settings screen may have the following tabs Boot Options Allows you to change the sequence in which your computer searches the drives for the operating system Boot Priority Allows you to configure boot priority settings Panel open Power on Allows you to turn on the computer whe...

Page 105: ... using after starting in Sleep mode press the P keys to toggle the display For more information see Directing the display output when you turn on the computer on page 60 General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to access the wake on keyboard function or to configure the function keys SATA Allows you to set condi...

Page 106: ...in combination with Fn Some functions show the toast notification at the edge of the screen These settings turn notifications ON OFF 1 To access Function Key from the Start screen begin typing Function Key 2 Click or touch Function Key The Function Key screen appears Sample Image Function Key 3 Slide the ON OFF switch to enable disable the notification 4 Click or touch Close NOTE ...

Page 107: ...n using the utility to create recovery media see Creating recovery media on page 45 Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software firmware documentation or other information is available for your computer Sample Image Service Station The Service Station will alert you when updates are available and you can then choos...

Page 108: ...all applications To reinstall drivers and applications 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer 2 Click or touch TOSHIBA Application Installer The TOSHIBA Application Installer window appears Sample Image TOSHIBA Application Installer selection screen 3 Click or touch the item you want to install 4 Click or touch Install then follow the on ...

Page 109: ...s the problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program or application stops responding The operating system allows for the use of both applications Apps used with the Windows Modern UI and programs used in the traditional Windows desktop environme...

Page 110: ... End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adaptor and power cord cable properly Press and hold the power button for at least 10 seconds If you are using the AC adapto...

Page 111: ...s recommended that you do not leave the computer in Sleep mode for long periods of time To charge the battery leave the computer plugged into a live wall outlet for several hours For more information see Charging the main battery on page 75 The AC power light is blinking If the AC power light is blinking try the following steps 1 Connect the AC adaptor to a different power outlet preferably in a d...

Page 112: ... the battery light is blinking when the computer is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for example DC 19V 3 95A 2 Check the INPUT specifications on the bottom of the computer The output specifications of the AC adaptor must match the input specifications of the computer 3 If the specifications do not match locate and use the AC a...

Page 113: ... menu will launch To enter the Advanced Startup options manually 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge 2 When the Windows charms appear click or touch the Settings charm 3 Click or touch Change PC Settings 4 Click or touch Update and recovery 5 Click or touch Recovery 6 Click or touch Restart Now under Advanced ...

Page 114: ... System Image Recovery Windows will Recover the Operating system using a specific image provided by the user Startup Repair This feature automates the repair process The Operating System will automatically look for problems and repair them if possible Command Prompt The command prompt is a very powerful tool for advanced users Startup Settings In previous Operating Systems the majority of the opti...

Page 115: ...t to fail Choose this option only if Windows is stuck in a loop where it fails attempts to restart and fails again repeatedly Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your access can be slow and popularity of the sites you ar...

Page 116: ...s Click or touch one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support toshiba com Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusab...

Page 117: ...er in case the new version is causing a problem The tabs that appear in the dialog box vary from one device to another For more information about Device Manager refer to Windows online Help Power and the battery The computer battery may not be accessible by the user Your computer receives its power through the AC adaptor and power cord cable or from the system battery Power problems are interrelat...

Page 118: ...he computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options via your Power Plans see Power Plans on page 81 Have you added a device that takes its power from the battery Is your software using the internal storage drive more Is the dis...

Page 119: ...ith the computer Try using a different make of keyboard Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen If you are using the built in screen make sure the display priority is not set for an external monitor To do this press F4 If this does not correct the problem press F4...

Page 120: ... settings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the color palette to one that is supported by the computer s internal display To change the display properties 1 Right click or touch hold in a blank area of the Windows desktop 2 Click or touch Personalize and then Display 3 Use the menu on the right hand side of the page to ...

Page 121: ...drives Run Error checking which analyzes the directories and files on the storage drive and repairs any damage it finds To run Error checking 1 From the Start screen type computer 2 Click or touch This PC from the list that appears 3 Right click or touch the drive you wish to check Sample Image Clicking on or touching the drive 4 In the pop up menu click or touch Properties The drive s Properties ...

Page 122: ...s menu click or touch the drive you wish to defragment 4 Click or touch the Optimize button The system will display the status as it optimizes and defragments the drive Your data files are damaged or corrupted Refer to your software documentation for file recovery procedures Many software packages automatically create backup files You may also be able to recover lost data using utility software Co...

Page 123: ...s self test to check for any problem with the printer itself Make sure you installed the proper printer drivers as shown in the instructions that came with the printer You may have connected the printer while the computer is on Disable Sleep mode turn off the computer and turn off the printer Turn the printer back on make sure it is online and then turn the computer back on Try printing another fi...

Page 124: ...t has network access and can connect to the Internet If for example the other computer cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to connect through SSIDs are case sensitive Check the Windows Control...

Page 125: ... network If you have enabled any security provisions closed system MAC address filtering Wired Equivalent Privacy WEP etc check the access point vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases Develop good computing habits Save your work frequently You can never predict when your computer will lock forcing you to...

Page 126: ...ith your computer as well as the information that may come with the programs and devices you purchase Your local computer store or book store sells a variety of self help books you can use to supplement the information in the manuals Data and system configuration backup in the Windows operating system The Windows operating system offers some easy to use features for backing up your Windows setting...

Page 127: ...gs select Turn on System Protection 6 Click or touch OK 7 Click or touch Create 8 In the input field enter a name that is descriptive enough to be easily understood in the future such as Before installing Brand X Accounting app Then click or touch Create The Windows operating system creates the restore point automatically stamps it with the current date and time and displays a message that the res...

Page 128: ...tore point was created and then the computer will be automatically restarted Backing up your data or your entire computer with the Windows operating system The most valuable component of your computer system is the data you create and store on its internal storage drive Since problems with either hardware or software can make the data inaccessible or even destroy it the next most valuable componen...

Page 129: ...e are a few tips to help ensure safe and easy installation of new hardware printers pointing devices external hard drives optical disc drive writers scanners etc and software applications like Microsoft Office and Adobe Photoshop or utility software such as special toolbars for your web browser Create a restore point refer to Saving system configuration with restore points on page 126 Before insta...

Page 130: ...fore each successive installation This will make it much easier to determine the origin of any new problems For best results follow this sequence 1 Back up critical data 2 Create a restore point 3 Install one item of hardware or software 4 Restart the Windows operating system 5 Use the new hardware or software for a while noting any new problems Make sure that your critical applications email busi...

Page 131: ...nical Support Web site For technical support or to stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at support toshiba com Other Toshiba Internet Web sites toshiba com Toshiba corporate site toshiba com us Marketing and product information in the USA accessories toshiba com Accessories ...

Page 132: ...an Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Ed...

Page 133: ...nction keys provide a quick way to modify selected system functions and to launch applications Functions TOSHIBA Function keys are used to set or modify the following system functions Help file Brightness control Output Display switch Touch pad Media Volume mute Wireless ...

Page 134: ... Functions 5 375 x 8 375 ver 2 3 Help file Display brightness This TOSHIBA Function key displays the help file This TOSHIBA Function key decreases the screen brightness This TOSHIBA Function key increases the screen brightness ...

Page 135: ...he available options see Directing the display output when you turn on the computer on page 60 PC screen only Duplicate Extend Second screen only Sample Image Display mode options window All of the above modes are always displayed on the screen however only the available modes for your system are functional depending on the attached external display s NOTE ...

Page 136: ...information on using the touch pad see Using the touch pad on page 55 This TOSHIBA Function key allows you to restart playing the current track or go to the previous track This TOSHIBA Function key allows you to start playing or pause the media currently playing This TOSHIBA Function key allows you to go to the next track This TOSHIBA Function key decreases the volume This TOSHIBA Function key inc...

Page 137: ... Function key enables disables volume mute When volume mute is enabled no sound will come from the speakers or headphones This TOSHIBA Function key enables disables the Wi Fi antenna in your computer The wireless modes are Disables the wireless antenna Airplane mode is ON Enables the wireless antenna Airplane mode is OFF ...

Page 138: ... with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 139: ...AC Alternating Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor CPU Central Processing Unit DC Direct Current DMA Direct Memory Access DIMM Dual Inline Memory Module DOS Disk Operating System ...

Page 140: ...inition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per second MIDI Musical Instrument Digital Interface PC Personal Computer...

Page 141: ...h and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connect...

Page 142: ...nformation is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot prior...

Page 143: ...aph break in a word processing program A character occupies one byte of computer storage Charm charms Start screen icons that slide out from the right side of the screen and direct you to various Windows functions chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To pres...

Page 144: ... 7 and earlier releases of the Windows operating system default The setting selected by a program when the user does not specify an alternative setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program called a driver that permits a co...

Page 145: ... primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated download 1 In communications to receive a file from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag...

Page 146: ...ge drive that keeps track of the location of stored files file name A set of characters that uniquely identifies a file within a particular folder It consists of two parts the actual name and the file name extension See also file extension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type of file Examples are exe for ...

Page 147: ...a The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable hardware The physical components of a computer system Compare software HDMI High Definition Multimedia Interface An interface used to transmit high quality audio and video signal via a single cable in digital format providing better picture quality than analog signal HDMI ...

Page 148: ...ing speed It is slower than L1 cache and faster than main memory See also cache CPU cache L1 cache LAN Local Area Network A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network LED Light Emitting Diode A solid state lamp SSL that uses light emitting diodes LEDs as the so...

Page 149: ...M ROM microprocessor See Central Processing Unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides a way of translating music into a form computers can use and vice versa motherboard The computer s main circuit board that contains the processor memory and other primary components MS DOS prompt See syste...

Page 150: ... reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos P palette See color palette password A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the capabilities of computers PC Cards provide functions such as modem fa...

Page 151: ...lication utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date R RAM Random Access Memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ...

Page 152: ...herwise specify text data or graphics with the intent to perform some operation on it shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware solid state drive A data storage device...

Page 153: ...ial Bus USB USB Flash drive A small portable flash memory card that plugs into a computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB utility A computer program designed to perform a narrowly focused operation or ...

Page 154: ...creen 71 audio features 92 B backing up files 65 72 battery battery life 74 care 83 84 changing 83 charge indicator light 39 charge time 75 charger 75 charging 39 75 charging the real time clock RTC 76 conserving power 80 determine remaining power 78 indicator light 78 low charge 79 maintaining 84 maximum capacity 74 monitoring power 39 77 power management 75 power options 79 real time clock RTC 7...

Page 155: ...or display device 59 power cord cable 39 power source 38 cooling fan adequate ventilation 37 customize computer settings 61 D data entire system backup troubleshooting 128 desktop creating new icon 89 exploring the 88 icons 89 recycle bin 89 standard features 87 88 Device Manager fixing a problem 116 directing display output 60 disabling touch pad 58 display troubleshooting 120 display configurati...

Page 156: ...icator lights 78 AC adaptor light 77 AC power light 38 39 battery light 39 Web Camera light 94 Licenses 17 lock computer using 62 M maintaining your battery 84 memory adding 44 Memory card reader inserting memory media 95 removing memory media 95 using 94 microphone using 92 monitor problems troubleshooting 119 monitoring battery power 77 mouse properties 70 moving the computer 62 N network access...

Page 157: ...g drivers and applications 54 internal storage drive 44 refresh your PC 49 reset your PC 51 restoring from recovery media 48 Recovery Media Creator 107 recycle bin icon 89 refresh your PC with user s data 49 registering computer 41 restart computer 42 restore points troubleshooting 126 runningcomputeronbatterypower 73 S safety computer 84 disposing of computer 84 icons 27 precautions 35 safety pre...

Page 158: ...ight is blinking 112 bookmarkedsitenotfound 115 checkingdeviceproperties 116 computer will not start 110 contacting Toshiba 130 corrupted damaged data files 122 data entire system backup 128 Device Manager 116 display error message 120 display problems screen is blank 119 error message warning resume failure 111 Error checking 121 external display problems 120 external keyboard 119 external monito...

Page 159: ...ting display 61 W warranty standard limited warranty 28 Web Camera using 94 Web sites 131 Wi Fi wireless networking 91 Windows Charms Devices 87 Search 87 Settings 87 Share 87 Start 87 Windows charms 87 Windows key 68 Windows operating system desktop 88 95 troubleshooting 112 Windows Store 90 wireless networking 91 troubleshooting 124 ...

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