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This product records videos while the vehicle is operating.
Read and follow the instructions in this guide to properly use and maintain the product.

User Guide

DC-H1-FG

Summary of Contents for DC-H1-FG

Page 1: ...This product records videos while the vehicle is operating Read and follow the instructions in this guide to properly use and maintain the product User Guide DC H1 FG ...

Page 2: ...lock devices ECU settings or TPMS settings some product features may not be supported and different firmware versions may influence the product s performance or features About the user guide The information provided in the guide may change when the manufacturer updates its service policy This user guide is intended for THINKWARE DC H1 FG models only and it may contain technical errors editorial er...

Page 3: ...cate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This appliance and its antenna must not be co located or operation in conjunction with any other antenna or transmitter A minimum separation dist...

Page 4: ...2 Mobile viewer screen layout 24 4 3 Playing recorded videos on the mobile viewer 25 4 4 Video control menu overview 25 4 5 Cloud service 26 4 5 1 Log in to the THINKWARE account 26 4 5 2 Locating the vehicle 27 4 5 3 Setting Geo Fence 28 4 5 4 Using the driving impact notification feature 30 4 5 5 Viewing driving impact videos on the cloud service 31 5 Using the PC viewer 32 5 1 System requiremen...

Page 5: ...ting the lane departure detection speed 46 6 4 7 Setting the forward collision detection sensitivity 46 6 4 8 Setting the low speed forward collision detection sensitivity 46 6 4 9 Setting front vehicle departure warning 47 6 5 Configuring the system settings 47 6 5 1 Setting the display language 47 6 5 2 Adjusting the system volume 47 6 5 3 Setting the Security LED 47 6 5 4 Setting the rear camer...

Page 6: ...Provides useful information to help users better utilize the product s features Safety information for proper use Driving and product operation Do not operate the product while driving a vehicle Distraction while driving may cause accidents and result in injury or death Install the product in places where the driver s view is not obstructed Obstruction of the driver s vision may cause accidents an...

Page 7: ...o not place heavy objects on the power cable or pull insert or bend the power cable using excessive force Doing so may result in electrical fire or electrocution Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer THINKWARE does not guarantee compatibility and normal operation of third party accessories When connecting the power cable to the product ensure that the connec...

Page 8: ... care If you drop mishandle or expose the product to external shocks it may cause damage and or result in the malfunction of the product Do not attempt to insert foreign objects into the device Avoid excessive humidity and do not allow any water to enter the product Electronic components inside the product may fail if exposed to humidity or water Depending on the make and model of your car the pow...

Page 9: ...ithout prior notice 1 1 2 Accessories sold separately External GPS receiver GPS reception may be affected by interference from the vehicle s windshield particularly those treated with anti UV protective coating or built in defroster It is recommended that an external GPS receiver is used when the GPS signal is weak or when you cannot get a GPS signal To connect the external GPS receiver to the fro...

Page 10: ...e the product s status GPS LED Indicates the GPS connection status Power button Press and hold to turn off the product Press to turn on the product Format button Press and hold to format the memory card Wi Fi button Press to connect the product to a smartphone via Wi Fi network Manual recording button Press to start manual recording Voice recording button Press to enable or disable voice recording...

Page 11: ... Used to connect the mount Front camera lens Records the front view Reset button Insert the tip of a sharp object to reset the product when an error occurs 1 2 3 Rear camera Adhesive mount Used to fix the rear camera in the vehicle Rear camera lens Records the rear view Security LED Indicates that the video is being recorded Connection port Used to connect the rear camera to the front camera using...

Page 12: ...e slot until you hear a click Before inserting the memory card ensure that the metal contacts on the memory card are facing toward the buttons of the product Ensure that the product is turned off before removing the memory card The recorded video files may be corrupted or lost if you remove the memory card while the product is on Ensure that the memory card is in the correct direction before inser...

Page 13: ... on the dashboard its GPS reception may be affected depending on the dashboard camera s installation location Adjust the installation location of the GPS navigating device to ensure that the two devices are separated by at least 20 centimeters approximately 8 inches 2 1 2 Securing the product Follow the instructions to secure the product at the installation location 1 2 1 Align the mount to the mo...

Page 14: ... and be damaged during vehicle operation if it is not firmly fixed to the mount If you need to remove the mount from the windshield to alter the installation location be careful not to damage the windshield s film coat 6 Set the vertical angle of the camera appropriately To confirm the camera angle record a video after installation and check the video using the mobile viewer or the PC viewer If ne...

Page 15: ...on location Select a location on the rear windshield where there is no defrost grid wire and the camera can record the entire rear view For vehicles with a sunshade attached to the rear windshield you must select a location where using the sunshade will not interfere with camera operation The adhesive part of the rear camera should not touch the defrost grid ...

Page 16: ...the rear camera to the rear windshield After securing the rear camera to the windshield it is hard to remove the camera or change the installation location due to the strong adhesive 2 2 1 Remove the protective film from the adhesive mount and camera lens 3 THINKWARE Attach the product with the THINKWARE logo facing indoors and press the adhesive tape firmly to secure the camera If the product is ...

Page 17: ...ect the other end of the rear camera cable to the rear camera s connection port For safe driving arrange the cables to prevent the driver s vision from being obstructed or interfering with driving 3 Turn on the ACC or start the engine to check if the product is powered on After the product is powered on the Status LED and the voice guidance will be turned on The product is powered on when the ACC ...

Page 18: ...nual Recording Motion Detection Parking Incident In the memory card Play videos on Window Mac computer or using the Thinkware mobile app If you play videos by inserting the memory card in devices such as a smartphone or a tablet PC the video files may be lost A file name is composed of the recording start date and time and the recording option REC_2018_07_01_10_25_30_F MP4 REC_2018_07_01_10_25_30_...

Page 19: ...mory card into the product 3 4 Recording manually You can record a scene you want to capture while driving and store it as a separate file To start manual recording press the manual recording button Then manual recording will start with the voice guide During manual recording the product operates as follows Mode Operation description Recording LED REC Manual recording When you press the manual rec...

Page 20: ... 10 minutes compressed into a 2 minute long file and stored in the motion_timelapse_rec folder Since the video file recorded with this option is small you can record a long video light on Impact detected When an impact is detected while parking a video is recorded for 100 seconds at a rate of 2 fps from the moment 50 seconds before detection to 50 seconds after detection and stored in the parking_...

Page 21: ...the product to a smartphone 4 1 1 Connecting the product to an Android device 1 On your Android device open the Play Store and download and install THINKWARE CLOUD 2 Run THINKWARE CLOUD 3 Tap Dash cam connection is required at the bottom of the screen and follow the on screen instructions to connect the product to an Android device The Wi Fi password is required when you connect the product to a s...

Page 22: ...E CLOUD 3 Tap Dash cam connection is required at the bottom of the screen 4 Tap Wi Fi Connection 5 On the product press the Wi Fi button 6 From the THINKWARE CLOUD tap Next The Wi Fi Settings screen will appear 7 From the network list select the Wi Fi network starting with Thinkware 8 Enter 123456789 in the Password field and tap Join The product is connected to your iOS device via Wi Fi ...

Page 23: ...the Password field and tap Join The product is connected to your iOS device via Wi Fi 9 Return to the THINKWARE CLOUD enter the password for your hotspot and tap Next To view the password for your hotspot from the home screen of your iOS device tap Settings Personal Hotspot 10 Tap Turn On Hotspot 11 Confirm the pop up message and tap OK 12 Turn on the Personal Hotspot and wait until you hear Conne...

Page 24: ...etwork Displays the connection status of the product View more menus for setting the account downloading the latest firmware or safety cameras data Move to the live view screen View notifications for firmware update entering and departing GEO Fence zones and impacts View the connected product or configure a new connection View and play the recorded videos View main menu View the cloud service menu...

Page 25: ...e viewer tap File List The categories will be displayed 3 Tap the desired category The video file list will appear 4 If necessary tap All Front or Rear to filter the video file list by camera 5 Select the desired video 4 4 Video control menu overview The following provides brief information about the mobile viewer s video control menu The recording and the Advanced Driver Assistance System ADAS fe...

Page 26: ...he network function to use the cloud service To turn on the network function refer to 6 6 1 Setting the network function on page 49 You must log in to the THINKWARE account to use the cloud service If you do not have an ID select ThinkWare Sign Up on the SIGN IN screen and create an account first Once you log in to the THINKWARE account and register your product to your account you can use cloud s...

Page 27: ...s location is marked on the map Tap the map to confirm your vehicle s location on the map Your vehicle s location and direction is marked on the map The last GPS information reception date and time are also displayed If the cloud service failed to receive GPS information from the product or if you are using the cloud service for the first time the following screen appears Tap Retry to attempt to r...

Page 28: ...ou can receive notifications when your vehicle enters to or departs from the Geo Fence zones Turning on the Geo Fence notification Follow the instructions to turn on the Geo Fence notification Tap Tap Push Notification Settings Tap GEO Fence Notification ...

Page 29: ...dding a Geo Fence zone Follow the instructions to add a Geo Fence zone DC H1 FG Tap Tap Set Geo Fence Tap Tap the desired location on the map Tap Radius and select a distance Tap Notice and select when to receive notifications Tap ...

Page 30: ...g the driving impact notification feature You can receive notifications if your vehicle receives impacts Follow the instructions to turn on the driving impact notification Tap Tap Push Notification Settings Tap Driving Impact Notification ...

Page 31: ...ideos from the cloud server Tap and select a video to download Tap Download The downloaded video will be available in the File List menu To delete driving impact videos from the cloud server Tap and select a video to delete Tap Yes Delete The selected video will be deleted from the cloud server You must turn on the network function to use the cloud service To enable or disable this feature refer t...

Page 32: ...tem other than those listed in the system requirements 5 2 PC viewer for Windows 5 2 1 Installing the PC viewer for Windows You can download the latest PC viewer software from the THINKWARE website http www thinkware com Support Download The PC viewer installation file setup exe is stored in the root folder of the memory card that is provided with the product Follow the instructions to install the...

Page 33: ...total running time of the current video Indicates the vehicle s driving speed at the time of recording Displays the progress of video playback Play or control a video Displays the video file name Display the current video in full screen Tap the Back button to return to the previous screen Switch between the front and rear videos Displays the playlist Indicates the G sensor value at the time of rec...

Page 34: ... will be automatically added to the playlist in the bottom right corner of the PC viewer screen The playlist section layout is as follows Select a folder Displays a list of videos in the selected folder 4 Double click a video file after selecting a video folder or click the Play button after selecting a video file The selected video file will be played If the video files on the memory card are not...

Page 35: ...the selected video file Stop Stop playing the current video The progress bar will move to the beginning of the video Skip forward by 10 sec Fast forward the video by 10 sec Play the next file Play the next file in the currently selected folder Enable Disable playing the next file in the playlist Enables or disables the feature for playing the next file in the playlist Enlarge Reduce image Enlarge ...

Page 36: ...ion file is stored in the root folder of the memory card that is provided with the product Follow the instructions to install the PC viewer on your PC 1 Insert the memory card into your PC using a SD card reader or SD card adapter provided 2 Move the file named dashcam_viewer_X X X dmg to the desktop 3 Double click the dashcam_viewer_X X X dmg and click Open Dashcam Viewer application The THINKWAR...

Page 37: ...ding Displays the progress of video playback Play or control a video Switch between the front and rear videos Displays the playlist Displays the current front video Right click this pane to display the current video in full screen Displays the current rear video Displays the GPS information at the time of recording Save the current scene Print the current scene Indicates the G sensor value at the ...

Page 38: ...ovided 3 Open the PC viewer 4 Click and locate the memory card The video files in the memory card will be automatically added to the playlist in the bottom right corner of the PC viewer screen The playlist section layout is as follows Select a folder Displays a list of videos in the selected folder DC H1 FG 5 Double click a video file after selecting a video folder or click the Play button after s...

Page 39: ...le Play the previous file in the currently selected folder Rewind by 1 frame Rewind the video by 1 frame Skip forward by 1 frame Fast forward the video by 1 frame Play the next file Play the next file in the currently selected folder Zoom in Zoom into the current video Zoom out Zoom out of the current video Restore image size Restore the size of the current video to the original size Display scrol...

Page 40: ...ng is applied automatically 6 1 2 Formatting the memory card This menu allows you to format the memory card that is inserted in the product Refer to the following instructions to format the memory card 1 From the mobile viewer tap Dash Cam Settings Memory Card Settings and tap the Format button under Formatting Memory Card 2 From Formatting Memory Card tap OK to proceed with memory formatting All ...

Page 41: ...s applied automatically 6 2 2 Setting the brightness of the rear camera You can set the brightness of the rear view recording Refer to the following instructions to set the brightness 1 From the mobile viewer tap Dash Cam Settings Camera Settings 2 From Brightness rear select Dark Mid or Bright The new setting is applied automatically 6 2 3 Flipping the rear view upside down You can flip the rear ...

Page 42: ...esolution videos while parking at night if you activate the Super Night Vision feature Follow the instructions to select a recording mode to use the Super Night Vision feature 1 From the mobile viewer tap Dash Cam Settings Record Settings 2 From Super Night Vision select the desired recording mode to use the Super Night Vision feature The new setting is applied automatically 6 3 3 Setting parking ...

Page 43: ...instructions to set the motion detection sensitivity 1 From the mobile viewer tap Dash Cam Settings Record Settings 2 From Motion Detection Sensitivity select the desired sensitivity The new setting is applied automatically 6 3 6 Setting the record timer feature When you activate the record timer feature the product will record a video in parking mode at a preset time Refer to the following instru...

Page 44: ...oduct may consume the battery completely depending on the conditions like the vehicle type or temperature 1 From the mobile viewer tap Dash Cam Settings Record Settings 2 From 12V or 24V select the desired voltage For vehicles using a 12 V battery most passenger vehicles configure the 12V setting For vehicles using the 24 V battery trucks and commercial vehicles adjust the 24V setting The new sett...

Page 45: ...tomatically 6 4 2 Setting the mobile zone alert Follow the instructions to turn on or off the mobile zone alert 1 From the mobile viewer tap Dash Cam Settings Road Safety Settings 2 From Mobile Zone Alert select Enabled or Disabled The new setting is applied automatically 6 4 3 Identifying the vehicle type Refer to the following instructions to initialize the ADAS calibration setting 1 From the mo...

Page 46: ...plied automatically 6 4 7 Setting the forward collision detection sensitivity When the vehicle drives at 30 km h or above the FCWS will detect forward collision danger via the realtime video image and warn the driver Refer to the following instructions to set the detection sensitivity or activate or deactivate this feature 1 From the mobile viewer tap Dash Cam Settings Road Safety Settings 2 From ...

Page 47: ... 6 5 1 Setting the display language Select a language to display on the screen Follow the instructions to select a language 1 From the mobile viewer tap Dash Cam Settings System Settings 2 From Language select the desired language The new setting is applied automatically 6 5 2 Adjusting the system volume This menu allows you to adjust the voice guidance volume Follow the instructions to adjust the...

Page 48: ...atically 6 5 6 Setting the daylight saving time Follow the instructions to set the daylight saving time 1 From the mobile viewer tap Dash Cam Settings System Settings 2 From Daylight Saving select Enabled or Disabled The new setting is applied automatically 6 5 7 Setting the speed unit Follow the instructions to set the speed unit 1 From the mobile viewer tap Dash Cam Settings System Settings 2 Fr...

Page 49: ...ct a sensitivity for the driving impact notification 1 From the mobile viewer tap Dash Cam Settings Network Function Settings 2 From Driving Impact Notification select the desired sensitivity The new setting is applied automatically 1G An acceleration of 1G equates to a rate of change in velocity of approximately 35 kilometers per hour 22 mph for each second that elapses Impact 1 3G Impact 2 4G 6 ...

Page 50: ...CAL ID Safety Camera Ver GPS Info 7 2 Accessing and configuring the GPS A GPS module is used to include the location data in the recorded videos From the mobile viewer tap Dash Cam Info GPS Info to view the GPS features The connection status signal strength time UTC vehicle speed current altitude and Horizontal Dilution of Precision HDOP are displayed on the screen Tap to initialize the GPS and al...

Page 51: ...ile to the root folder of the memory card 6 While the power is disconnected from the product insert the memory card into the memory card slot on the product 7 Connect the power cable to the product and then turn on the power ACC ON or start the engine to turn on the product The firmware upgrade starts automatically and the system will restart once the firmware update is completed Do not disconnect...

Page 52: ...gle The memory card cannot be recognized Ensure that the memory card has been inserted in the correct direction Before inserting the memory card ensure that the metal contacts on the memory card are facing toward the lens of the product Turn off the power remove the memory card and then check to ensure that the contacts in the memory card slot are not damaged Ensure that the memory card is an auth...

Page 53: ...e recording total 1 minute Parking Rec parking mode Audio Recording Press the voice recording button to turn the audio recording on or off Camera sensor 2 13 Megapixel 1 2 9 Sony Exmor R STARVIS Angle of view Lens Approximately 140 diagonally Video FHD 1920 x 1080 H 264 file extension MP4 Frame rate Maximum 30 fps Applies equally to the front rear recording Audio HE AAC Acceleration sensor 3 axis ...

Page 54: ...ication Remarks LED indicator Front Security LED Rear GPS LED Rec LED Wi Fi LED Alarm Built in speakers Voice guide buzzer sounds Operating temperature 14 140 10 60 Storage temperature 4 158 20 70 Connection Interface 1 x V IN port ...

Page 55: ...stored in the memory card The data in the memory card may be deleted during repair Every product requested for repair is regarded as a device that has had its data backed up The customer service center does not back up your data THINKWARE is not responsible for any loss such as data loss ...

Page 56: ...http www thinkware com Ver 1 1 July 2019 ...

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