Tenda TDSEE User Manual Download

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TDSEE App for Security Camera

User Guide

Summary of Contents for TDSEE

Page 1: ...TDSEE App for Security Camera User Guide...

Page 2: ...any form or by any means without the prior written permission of Shenzhen Tenda Technology Co Ltd Disclaimer Pictures images and product specifications herein are for references only To improve inter...

Page 3: ...ed for illustrations here unless otherwise specified Operations in this guide are based on iOS Devices of other operating systems may differ The typographical elements that may be found in this docume...

Page 4: ...d to highlight a procedure that will save time or resources Technical Support If you need more help contact us by any of the following means We will be glad to assist you as soon as possible Hotline G...

Page 5: ...ot 9 Method 3 Add a camera in a wired manner 14 Home page 18 Basic settings 19 Monitoring operation 19 Name your device 22 Check the basic information of your device 23 Modify the Wi Fi settings 24 Up...

Page 6: ...se Micro SD card for the first time 38 Micro SD card recording settings 40 Format Micro SD card 41 Check or edit the Micro SD card video 42 Check micro SD card avaliable storage 44 Set up alarm 45 Met...

Page 7: ...smartphone 63 Share photos videos with friends or through social platform 64 Share device 65 Method 1 Recommended 65 Method 2 66 Method 3 68 Accept sharing 70 Method 1 Recommended 70 Method 2 71 Disso...

Page 8: ...vii Method 1 76 Method 2 77 Accept invitation from your friends 78 Method 1 Recommended 78 Method 2 79 Delete your friends 80 About us 81 FAQ 82 Feedback 83 Settings 84 My profile 85...

Page 9: ...DSEE App If you already have the TDSEE App please Login If you have NOT got one scan the following QR code or search for TDSEE in Google Play or App Store download and install it onto your smartphone...

Page 10: ...device used for setup such as a smartphone can access the internet If you already have a registered account Step 1 Open the TDSEE App Step 2 Enter the registered mobile phone number or Email address...

Page 11: ...region where you are Then enter your email address and tap Get Verification Code Step 3 Enter the Verification Code If you do not receive activation code Please check your spam box Check if you enter...

Page 12: ...disabled Method 1 Add a camera through QR code Step 1 Power on the camera The LED indicator lights solid red after the camera is powered on When the LED indicator blinks blue quickly the camera is wai...

Page 13: ...1 Open the TDSEE App Enter the home page tap Add a device or in the upper right corner of the home page 2 Scan the QR code on the bottom of the camera If a prompt pop up asking for access to the camer...

Page 14: ...Tap to go to Settings WLAN of your smartphone Then connect to the 2 4 GHz Wi Fi network of the router which is Tenda_123456 in this example 5 Return to the TDSEE App enter the Wi Fi password and tap N...

Page 15: ...ack and forth to adjust the distance between the screen of the smartphone and the camera and keep each position for about two seconds Ensure that the camera lens has no shade or blemishes Remove the p...

Page 16: ...tone Connecting Wi Fi Please wait tap I have heard the prompt tone then the TDSEE App is adding the device 8 Wait a moment and the camera is added successfully You can name your camera which is Home...

Page 17: ...lights solid red after the camera is powered on When the LED indicator blinks blue quickly the camera is waiting to connect to a 2 4 GHz Wi Fi network Assume that the Wi Fi name and Wi Fi password of...

Page 18: ...corner of the home page 2 Scan the QR code on the bottom of the camera If a prompt pop up asking for access to the camera of your smartphone please allow it 3 Tap Others in the upper right corner the...

Page 19: ...t to the 2 4 GHz Wi Fi network of the router which is Tenda_123456 in this example 5 Return to the TDSEE App then enter the Wi Fi password and tap Next If a prompt pop up asking for access to the loca...

Page 20: ...SSID Wi Fi name of the camera The SSID is TendaIPC_XXXXXX XXXXXX indicates the last six characters of its UUID which can be found on the bottom of the device 8 Return to TDSEE App then tap Next The TD...

Page 21: ...13 9 Wait a moment the camera is added successfully You can name your camera which is Home in this example and tap OK End...

Page 22: ...i Fi password UmXmL9UK Step 1 Connect to the camera 1 Power on the camera The LED indicator lights solid red after the camera is powered on When the LED indicator blinks blue quickly the camera is wai...

Page 23: ...15 Step 2 Connect the smartphone to the Wi Fi network of the router Which is Tenda_123456 in this example...

Page 24: ...orner of the home page 2 Scan the QR code on the bottom of the camera If a prompt pop up asking for access to the camera of your smartphone please allow it 3 Tap Others in the upper right corner then...

Page 25: ...vice 6 Wait a moment and the camera is added successfully You can name your camera which is Home in this example Then tap OK End After added the camera successfully via Wired Config do not disconnect...

Page 26: ...s under this account or add a device etc Check the name of your device Tap it to add a device Check device status Tap it to check more settings Tap it to check system messages and notification message...

Page 27: ...p Tap the specific device on the home page which is the camera Home in this example then you can perform basic settings If you want to scale up any part of the video you can double tap the video and s...

Page 28: ...monitors Screenshots Tap it to save the screenshot of the current monitoring image to TDSEE Album Recording Tap it to start recording and tap it again to stop recording Successful recordings are autom...

Page 29: ...the monitoring location of the camera via the TDSEE App Cloud storage service After subscribed the cloud storage service the device uploads monitoring videos to the cloud you can watch and edit cloud...

Page 30: ...mera on Settings page Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right corner Step 2 Tap Basic Information and name y...

Page 31: ...odel device serial number Wi Fi name IP address MAC address storage and uptime Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the u...

Page 32: ...is online Scenario The current monitoring videos of the camera is not smooth so you want to change a Wi Fi network to which the camera is connected Requirement Ensure that the camera can monitor norm...

Page 33: ...in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right corner Step 2 Tap Wi Fi Settings then select a new Wi Fi network which is Tom i...

Page 34: ...ter the Wi Fi password of the Wi Fi network which is Tom12345 in this example and tap Connect Wait for 1 to 2 minutes till it can monitor normally after the camera successfully establish the connectio...

Page 35: ...new App version is detected During upgrade do not cut off the power or disconnect the device from the internet otherwise the upgrading may fail and damage the device Step 1 Log in to TDSEE App Tap the...

Page 36: ...storage service is only applicable for Tenda device Network bandwidth shall not be lower than 4 M The current subscribed cloud storage service is only applicable for the current device The cloud stor...

Page 37: ...DSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the lower left corner Step 2 Follow the on screen instructions to subscribe to the cloud storage servi...

Page 38: ...he home page which is the camera Home in this example Tap in the upper right corner Step 2 Tap Cloud Storage and follow the on screen instructions to subscribe to the cloud storage service package Aft...

Page 39: ...Method 1 Recommended Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the lower left corner Step 2 You can check and edit the video a...

Page 40: ...ideo to TDSEE Album Tap it to delete the specific cloud storage video Deleted videos cannot be restored Tap it to pause the video Tap it to play the video Tap it to enable or disable the camera audio...

Page 41: ...e home page which is the camera Home in this example Tap in the upper right corner Step 2 Tap Cloud Storage My Cloud Storage then you can check and edit the video according to the actual conditions Th...

Page 42: ...Log in to TDSEE App Tap Me Cloud Storage Step 2 Select a device of which you want to check the cloud storage video which is Home in this example Then you can check and edit the video according to the...

Page 43: ...device will not upload videos to the cloud Please operate carefully Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right...

Page 44: ...oud storage Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right corner Step 2 Tap Cloud Storage to check remaining time...

Page 45: ...order status of cloud storage service including orders pending payment and paid orders Step 1 Log in to TDSEE App Tap Me Cloud Storage Step 2 Tap My Order in the upper right corner to check the order...

Page 46: ...recording according to the recording mode Ensure that the storage capacity of the Micro SD card is 2 to 128 G and the read and write speed is Class 10 Tenda camera supports recording via Micro SD car...

Page 47: ...requirements Please format it according to the instructions If the formatting of the Micro SD card fails please try the following solutions Cut off the power of the camera unplug and insert the Micro...

Page 48: ...d by users You can set recording type of Micro SD card here Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right corner S...

Page 49: ...you can format the Micro SD card Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right corner settings Step 2 Tap Format...

Page 50: ...42 Check or edit the Micro SD card video Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Then tap Playback in the lower right corner...

Page 51: ...it again to stop recording Successfully recordings are automatically save to TDSEE Album Tap it to delete the specific cloud storage video Deleted videos cannot be restored Tap it to pause the video T...

Page 52: ...ble storage Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Then tap in the upper right corner Step 2 Tap Format SD Card to check Available...

Page 53: ...ding to alarm type You can check specific messages in message page Method 1 Recommended Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example The...

Page 54: ...ies the detection sensitivity of the camera By default the detection sensitivity is Medium you can select High or Low according to the actual condition Alarm Period It specifies the period in which th...

Page 55: ...enabled when S motion activity is detected the TDSEE tracks and follows the subject Alarm Notifications After the function is enabled when image change is detected the camera will send notifications a...

Page 56: ...to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right corner Step 2 Tap Alarm then you can modify the relevant parameters according to...

Page 57: ...figure movement the TDSEE tracks and follows the subject Method 1 Recommended Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Then tap Alar...

Page 58: ...1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right corner Step 2 Tap Alarm find S motion Tracking and set the S motion Trac...

Page 59: ...ic patrol and location patrol Panoramic patrol The camera performs 360 patrol of its surroundings Location patrol The camera patrols the location you specified You need to add the location in Basic se...

Page 60: ...Tap the specific device on the home page which is the camera Home in this example 2 Tap to choose the location you want to monitor which is Bedroom in this example Then tap Add Location 3 Tap personal...

Page 61: ...rol 1 Enter the camera monitor page tap in the upper right corner then tap Patrol Settings 2 Enable Patrol Settings function select Custom Patrol Settings completed the camera will patrol for 2 hours...

Page 62: ...e monitoring you need to set the direction to Camera Up side Down Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right co...

Page 63: ...dark environment the camera can monitor normally and the image is black and white Set up infrared night vision Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera H...

Page 64: ...d night vision If the camera turns off the infrared light the monitoring image is colorful If the camera turns on the infrared light the monitoring image is black and white Always on Under any light c...

Page 65: ...e By default the device indicator is turn on Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right corner Step 2 Scroll do...

Page 66: ...o TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right corner Step 2 Scroll down to the bottom of the page find Device On and set the Devi...

Page 67: ...ensure that the time zone of your device is correct Step 1 Log in to TDSEE App Tap the specific device on the home page which is the camera Home in this example Tap in the upper right corner Step 2 S...

Page 68: ...eds to be repaired or returned Delete device will clear the binding relationship between the device and the account including Wi Fi configuration information add location information and custom alarm...

Page 69: ...ication messages of each device on the Messages page Log in to TDSEE App Enter the Messages page and tap System Message to check login notification friend notification device sharing notification etc...

Page 70: ...Album You can check and edit the photos or videos saved by the TDSEE App Delete photos videos Log in to TDSEE App tap Me Album Tap Edit in the upper right corner to delete the selected photos or vide...

Page 71: ...63 Download photos videos to the smartphone Only one photo or one video can be downloaded at a time Log in to TDSEE App tap Me Album Select the photo or video you want to download and tap Download...

Page 72: ...videos with friends or through social platform Only one photo or one video can be shared at a time Log in to TDSEE App tap Me Album Select the photo or video you want to share tap Share then follow t...

Page 73: ...tailed steps Step 2 Share the device with your friends 1 Log in to TDSEE App tap the device you want to share with your friends on the home page which is the camera Home in this example Tap Share in t...

Page 74: ...s Refer to Add your friends for detailed steps Step 2 Share the device with your friends 1 Log in to TDSEE App enter the home page then tap Share Device 2 Choose the device you want to share with your...

Page 75: ...ose the management permissions you want to share and click OK End After logging in to TDSEE App to accept the device shared from you your friends can view the monitoring video of the camera and also e...

Page 76: ...dd the TDSEE App account of your friends Refer to Add your friends for detailed steps Step 2 Share the device with your friends 1 Log in to TDSEE App enter the home page then tap Friends 2 Choose a fr...

Page 77: ...me in this example then tap OK 4 Choose the management permissions you want to share and click OK End After logging in to TDSEE App to accept the device shared from you your friends can view the monit...

Page 78: ...you after you accept sharing request you can check the monitoring videos and have some management rights Method 1 Recommended Log in to TDSEE App tap Messages at the bottom of the home page find the c...

Page 79: ...is example The name of the shared camera is camera model the last four characters of camera s UUID and the UUID can be found on the bottom of the device After shared successfully the friend relationsh...

Page 80: ...solve the sharing relationship Methods to dissolve the sharing relationship are shown as follows The sharer cancels the sharing The accepter deletes the share The accepter deletes the device The shari...

Page 81: ...ep 1 The sharer logs in to TDSEE App enter the home page then tap Share Device Step 2 Tap the device of which you want to cancel sharing which is the camera Home in this example Find the friends you w...

Page 82: ...ccepter deletes the share Step 1 The accepter logs in TDSEE App enter the home page then tap Share Device Step 2 Tap Accepted find the device shared by another user which is CP6 1747 in this example a...

Page 83: ...The accepter logs in TDSEE App tap the device shared by another use which is the camera Home in this example Then tap in the upper right corner Step 2 Scroll down to the bottom of the page find and t...

Page 84: ...e device Method 1 Step 1 Log in to TDSEE App tap the device you want to share with friends on the home page which is the camera Home in this example Step 2 Tap Share in the lower left corner Step 3 Ta...

Page 85: ...f the home page then tap Friends Step 2 Tap Add Friends in the upper right corner and enter the phone number or email address End Your friends log in to TDSEE App and accept the invitation from you Re...

Page 86: ...If someone has sent you an invitation to add you as a friend in TDSEE App you can accept the invitation here Method 1 Recommended Log in to TDSEE App and enter the Message page Find the corresponding...

Page 87: ...79 Method 2 Step 1 Enter the Me page then tap Friends Step 2 Tap New Friends Find the invitation information then tap Accept End...

Page 88: ...friends You can delete friends of TDSEE App here Step 1 Log in TDSEE App enter the Me page then tap Friends Step 2 Tap the account of a friend you want to delete and tap Delete Tap Delete in the pop...

Page 89: ...us Tap Me About Us to enter the About Us page Check software version and upgrade device software Tap it to visit Tenda official website Tap it to check TDSEE user agreement Tap it to check TDSEE priva...

Page 90: ...olutions please contact us and we will solve the problem for you as soon as possible You can give us feedbacks through the two ways below Contact us according to the contact information shown in the p...

Page 91: ...our device or App or you have any comments or suggestions on us you can give us a feedback and we will solve the problem for you as soon as possible Select the device with the problem Describe the pr...

Page 92: ...gs to enter the Settings page You can clear cache of the TDSEE or enable disable Notifications function here After the Notification function is disabled the terminal device will block the message noti...

Page 93: ...nickname change password cancel account or logs out tap the account in the upper on the Me page Replace profile photo Set nickname The current account of the TDSEE App Change the password of the TDSEE...

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