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Teltronics Arcata 28xx CIP-D

Quick Reference Card

To Dial a Number:

1.  Do one of the following to get dial tone:

• Lift the handset or press a LINE key

Press the 

SPEAKER

 key to turn on the

Speakerphone

(The headset is automatically detected if

connected to the Headset port on the back of
the phone.) Press the 

HEADSET

 key.

2.  Press the keys on the Dialing Keypad of the number 

you wish to dial. The number is dialed. The call 
timer starts and the new soft key options appear on 
the LCD.

3.  When the other party answers, begin speaking. 

To Redial a Number:

1.  

Press the 

RD

 key . 

2.  The last number dialed is dialed.

To Make a Speed Dial Call:

1.  Press the 

OK 

key. The Speed Dial List menu 

displays on the LCD.

2.  Scroll to an entry and press the 

Dial

 soft key. The 

number is dialed.

To Answer a Call:

1.  Do one of the following:

• Lift the handset or press the 

Answer

 soft key

Press  the 

SPEAKER

 or 

LINE

 key to

turn on the Speakerphone.

Press  the 

HEADSET

 key. The headset is

automatically detected if connected to the
Headset port on the back of the phone. 

Note: 

The Line key LED turns green.

2.  Start speaking to the caller.

To Place a Call on Hold:

1.  While in conversation:
2.  Press the 

HOLD 

key. The LINE key LED blinks. 

The caller is placed on hold.

To Hang up:

1.  Do one of the following:

• Replace the handset or press the 

LINE

 key. 

Press  the 

SPEAKER

 key. 

Press  the 

HEADSET

 key. 

To Transfer a Call:

1.  While on a call:
2.  Press the 

TRAN 

key. The first party is put on hold 

as you hear dial tone.

3.  Dial the destination extension to transfer the call to 

on the Dialing Keypad. 

4.  Confirm ringback. Either hang up or press the 

TRAN

 key. The call is transferred.

Note: 

To make a Supervised transfer, announce the

call after hearing ringback and before hanging up or
pressing the 

TRAN

 key.

To Forward a Call:

1.  Press the 

Features

 soft key to display the 

Features

 

menu.

2.  Scroll to and press the 

Forward

 option.

3.  Enter an extension to forward calls to. The Select 

Forwarding Mode menu displays.

4.  Select a Forwarding option: All Calls, Busy, No 

Answer, Busy or No Answer. 

The Forward feature is activated and the 

Forward icon appears on the LCD until turned off.

To Park a Call:

1.  While on a call:
2.  Press the 

More 

soft key.

3.  Press the 

Park 

soft key.

4.  Enter the destination extension to park the call 

at.The call is parked at that extension.

To Pick Up a Parked Call:

1.  Go to any phone on the system.
2.  Press the 

Features 

soft key.

3.  Scroll to and press the 

Pickup

 option.

4.  Do one of the following:

• Press the 

Self 

soft key to pick up the parked call 

on your extension

• Press the 

Group

 soft key to pickup the parked call 

on your pre-configured pickup group

• Enter the extension number of the phone you wish 

to retrieve the parked call from

5.  Start speaking to the caller.

To Make a Page:

1.  Press the 

Features

 soft key.

2.  Scroll to and press the 

Page

 option.

3.  Enter the number of the zone you wish to page.

4.  Announce your page. The page is made for the 

selected zone.

LCD

6 Line 
keys

Voice 
Mail 
LED

Speaker

Dialing 
Keypad

Feature 
keys

Feature/
Line keys

4 soft 
keys

power
LED

 Zone

Area Description

1

typically used for ‘all zones’

2
3

...

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