Telstra Wi-Fi 4G Advanced User Manual Download

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FOR MORE INFORMATION

13 2200 or 13 2000 (BUSINESS)

telstra.com

visit a telstra store or partner

Summary of Contents for Wi-Fi 4G Advanced

Page 1: ...FOR MORE INFORMATION 13 2200 or 13 2000 BUSINESS telstra com visit a telstra store or partner ...

Page 2: ...getting to know your tELSTRA Wi fi 4g advanced ...

Page 3: ...nd speed experience on the network without equal This guide will help you get connected as quickly and as easily as possible It ll guide you through installation and run through all the handy extra features that are included If all goes to plan you ll be up and running in no time LET S GET THIS SHOW ON THE ROAD ...

Page 4: ...2 what s inside 03 Safety first 05 Let s get started 11 Getting connected 17 Using the LCD touchscreen 23 Using the Web Interface 33 Problem solving 39 Extra bits you should know ...

Page 5: ...nal quality and may cause the Telstra Wi Fi 4G Advanced to operate at a higher power level than needed and may shorten battery life Radio Frequency Energy Your Telstra Wi Fi 4G Advanced is a low power radio transmitter and receiver When switched on it intermittently transmits radio frequency RF energy radio waves The transmit power level is optimised for best performance and automatically reduces ...

Page 6: ...ation Human Exposure 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997 when used at a distance of not less than 20 cm from the body The worst case SAR test result for 10g tissue size measured at 10mm distance is 1 45 mW g N10947 RoHS declaration restriction of hazardous substances This device is compliant with the REACH Regulation Regulation ...

Page 7: ... let s get started Your package contains THE FOLLOWING Telstra Wi Fi 4G Advanced device and battery This Getting Started Guide Micro USB charging Jump boost cable AC adapter Manufacturer s warranty card ...

Page 8: ... for assistance with picking the best antenna option for you as well as help with installation Information on accessories is available at http www netgear com telstraaccessories You can use your Telstra Wi Fi 4G Advanced with these operating systems Windows 8 32 64 bit Windows RT Windows 7 32 64 bit Windows Vista SP2 32 64 bit Windows XP SP3 Media Centre Editions 32 64 bit Mac OS X 10 6 or later ...

Page 9: ...data connection status Ready slow blue blink Transferring data double blue blink Not ready slow amber blink 3 Power key Turn the device on or off Press the key for a few seconds The LED blinks blue when the device is ready Wake the device and Wi Fi radio Press and quickly release the Power key 4 SIM slot Easy access to insert your account SIM See page 11 7 2 3 1 4 8 5 8 6 ...

Page 10: ...a ports Connections for an optional MIMO Dual TS9 port antenna which is available from your retailer Connect the antenna carefully to avoid damage to your device see page 37 for instructions Data usage Tap to view details page 17 Devices Shows number of connected devices Tap to view device details page 18 Wi Fi Lit when on Tap to configure Wi Fi settings page 18 Messages Tap to view SMS messages p...

Page 11: ... Carrier Aggregation HSPA Dual Carrier 3G Alert Tap to view alerts GPS Continuous tracking or search ing for satellite fix Glows while searching tracking Battery level Green 26 100 charged Yellow battery low Red critical Less than 10 charge Traffic Outline Connected Solid Sending receiving None Not connected Hub Appears when docked in a hub sold separately ICONS ...

Page 12: ...te Guest Wi Fi name and password Displayed on the LCD screen when Guest Wi Fi is enabled Tap Wi Fi Wi Fi Profiles to view or update Restore Defaults Tap Settings Reset Enable Disable Dual band Wi Fi Tap Wi Fi Wi Fi Profiles to select a suitable Wi Fi profile Jump charge another device Use the jump boost cable to connect to another device then tap Settings JumpBoost Update software Tap Settings Mor...

Page 13: ...nal antenna port Then insert the battery as shown and replace the cover 2 INSERT SIM Your microSIM card should already be inserted However if you are replacing the microSIM remove the SIM slot cover then insert the microSIM card as shown below and close the slot cover GETTING CONNECTED ...

Page 14: ... Note Remove the screen protector 4 Connect to the Internet You can connect up to 10 wireless devices on your Telstra Wi Fi 4G Advanced s Main and Guest Wi Fi networks Devices can connect using the Wi Fi network name and password or using Wi Fi Protected Setup WPS See following page for connection instructions ...

Page 15: ...ned on Select the Wi Fi name displayed on the LCD of your device then click Connect Type in the Wi Fi password as it appears on the LCD screen and click OK Your device is now connected to the Telstra Wi Fi 4G Advanced and ready to use Note You can modify the Main Wi Fi or Guest Wi Fi names and passwords from the LCD touchscreen tap Wi Fi Main Wi Fi or Wi Fi Wi Fi Profiles or the web interface devi...

Page 16: ... Pair with Guest Wi Fi Within 2 minutes press the WPS button on the device you want to connect to your Wi Fi network The Telstra Wi Fi 4G Advanced and the other device communicate with each other and establish the connection Your device is now connected to the Telstra Wi Fi 4G Advanced and ready to use ...

Page 17: ...ry comes partially charged When you need to recharge it Plug the micro USB cable into the device Plug the other end of the cable into the AC adapter and plug the adapter into an electrical outlet or plug into the USB port on your computer ...

Page 18: ...by calling Telstra on 13 2200 or 13 2000 for business customers It is important to note that different charges apply when using your Telstra service overseas and that any monthly allowance included with your Telstra plan excludes use while overseas For a full list of available countries and charges go to telstra com au roaming ...

Page 19: ... for each session Data plan information is provided as a guide only see Data Usage Details on page 40 On the home screen the data usage bar colour changes depending on the amount of data remaining in the current billing cycle Green 26 100 remaining Yellow 10 25 remaining Red 10 remaining To view details about your data usage On the home screen tap the portion of the data usage bar shown below not ...

Page 20: ... home screen tap the Devices icon Tap the name of a connected device to see its IP and MAC addresses and if you want to block it from connecting to your Wi Fi network Manage Wi Fi You can manage your Wi Fi settings on the LCD touchscreen and on the web interface see page 27 including selecting a Wi Fi profile for using the device s Dual band Wi Fi radio or enabling a Guest Wi Fi network By default...

Page 21: ... Wi Fi network You can set up a Guest Wi Fi network for temporary users and use the Main Wi Fi network for trusted devices To change any of your Wi Fi settings On the home screen tap the Wi Fi icon Use the options on the Wi Fi screen to customize your Wi Fi settings 1 Main Wi Fi Set the Main Wi Fi name and password 2 Wi Fi Profiles Choose a Wi Fi profile and set the Guest Wi Fi name and password 3...

Page 22: ...ck List Prevent specific devices from connecting to your Wi Fi networks Note The device resets when you change Wi Fi settings and connected devices are disconnected Messages The Messages icon shows the number of unread SMS messages received by your device On the home screen tap the Messages icon Tap a message line to read the full message ...

Page 23: ... device 1 Display Configure the touchscreen display brighness timeout display of Wi Fi credentials status LED display 2 Network Choose the network types to use set roaming rules display network connection details 3 Sleep Set the device to sleep after being inactive for a certain time period to conserve your battery 4 GPS Enable GPS get one time location fixes or continuous tracking 5 Reset Reset t...

Page 24: ... with your device To boost another device s battery Plug the jump boost cable into your Telstra Wi Fi 4G Advanced Plug your other device s USB cable into the boosting cable s female connector On the home screen tap Settings Jump Boost Tap one of the boosting options 30 60 90 minutes Note The Telstra Wi Fi 4G Advanced cannot be charged while it is boosting another device ...

Page 25: ...ctly on the device using its touchscreen See page 17 Login to the Web Interface Open a web browser and enter http m home in the address bar Login to make changes In the Sign In field enter the default Admin Password admin Username is not required From the web interface you can access all of the features available on the touch screen plus advanced features such as technical Wi Fi settings router se...

Page 26: ... your estimated data usage reaches approximately 50 85 and 100 of your included allowance View your alerts by selecting Messages on the LCD touchscreen or the web interface home page If you want to change your alert notifications to email using the Mobile Data Usage meter you will need to register for Telstra Online Services at telstra com myaccount or telstra com business mdum business for more i...

Page 27: ...ey Once you have logged in to the web interface you can modify your device and Wi Fi credentials if you want to choose your own names and passwords Admin login Click Settings General Device and change the Password field in the Homepage section ...

Page 28: ... or make a custom profile and customize the Wi Fi network names and passwords If you make a custom profile you can enable disable the secondary Wi Fi network set it as a Guest Wi Fi network and set the frequency bands used by each network 2 4 GHz provides long range connections while 5 GHz provides shorter range connections with potentially higher data rates and less interference ...

Page 29: ...Wi Fi settings You can configure your Wi Fi network settings including the number of devices that can connect at the same time Wi Fi range security etc Click Wi Fi Options change any of the settings and click Submit ...

Page 30: ... IP and MAC addresses of the devices that are currently connected to your Wi Fi networks and block unwanted devices Click Devices Click a device name to view its details If you don t want to allow the device to use your Wi Fi network click Block Device ...

Page 31: ...S fix or continuous fixes Click GPS Enable GPS if it isn t already enabled Select Enable GPS Select the GPS mode One time or Continuous and click Submit If the GPS mode is Continuous the GPS data updates automatically Otherwise click Update location to do a one time fix ...

Page 32: ...aging You can read and delete your new and saved SMS messages from the web interface Click Messaging Click a message line to read the full message and then click Delete if you want to remove it from the device ...

Page 33: ...ttings from the web interface Click Settings Click 1 General Device to configure the device display options 2 General Software and Reset to reset the device default settings or update the device software 3 Network Preferences to update settings for connecting to data networks ...

Page 34: ...ent data network connectiondetails 7 Router Basic to configure your data connection 8 Router Port Forwarding if your computer is hosting a server 9 Router Port Filtering to choose which applications can access the Internet BOOST another device s battery See page 22 for connection instructions and use the Jump Boost option in the menu panel on the left side of the web interface ...

Page 35: ... Programs or Firewalls If possible try using another computer or Wi Fi device to connect to your Telstra Wi Fi 4G Advanced I cannot access the Internet at all If you are having an issue accessing the Internet try the following suggestions Check the colour display status Make sure you have network coverage in your area Check that your SIM card is active and enabled with data services Please wait 1 ...

Page 36: ...e charged due to safety limits with Li ion battery technology Note The Telstra Wi Fi 4G Advanced will not charge while it is boosting another device The signal indicator is always low Your device has poor reception Try moving the device to a location with a clear view of the sky for example near a window The download or upload speeds are very slow The speed is dependent on signal strength Check yo...

Page 37: ...eset to reset the device to factory defaults What do I do if I changed the Main or Guest Wi Fi password and then forgot it View the password On the LCD homescreen tap Wi Fi Main Wi Fi or Wi Fi Wi Fi Profiles Edit for Guest Wi Fi On the web interface log in and then click Wi Fi The LCD screen is not lit How do I know if the device is powered on The LCD screen dims to save energy The Status LED will...

Page 38: ...i Fi 4G Advanced from the list of products to Update the firmware View the User Guide View the Telstra Wi Fi 4G Advanced tutorial Learn tips and tricks at www netgear com learningcenter mobile to get the most from your Telstra Wi Fi 4G Advanced Information on accessories is available at http www netgear com telstraaccessories ...

Page 39: ...37 CONNECTING AN EXTERNAL ANTENNA Slide the antenna doors open Connect the antenna to the TS9 port ...

Page 40: ...2x2 MIMO Working range 30 90m radius in free space Up to 10 simultaneous connections Dimensions 69 mm H x 110 mm L x 15 mm W Weight 140 g Touchscreen 2 4 resistive Battery Continuous usage Up to 10 hours Standby time Up to 10 days 2500mAh rating Operating systems Windows 8 Windows RT Windows 7 Windows Vista 32 64 bit Windows XP 32 64 bit Mac OS 10 6 and above Technical Specifications ...

Page 41: ...r numbers hardware software configurations and download source upload destination If multiple users access the device speeds will be less Visit telstra com coverage for details of speeds and coverage locations network lock Your wireless device is locked to the Telstra network When you insert a non Telstra SIM card you are presented with unlock instructions Contact Telstra to obtain your 8 digit un...

Page 42: ...mmary of the charges that apply to your Telstra Wi Fi 4G Advanced service Data Usage Details Notifications will not show usage and charges for current sessions and should be used as a guide only Mobile Data Usage only shows estimated charges Charges shown do not include charges for current sessions or discounts that may only be applied to your account when your bill is issued In addition My Data U...

Page 43: ...41 NOTES ...

Page 44: ...up of companies Mac is a trademark of Apple Inc registered in the US and other countries The spectrum device is a trade mark of Telstra Corporation limited and are trade marks and registered trade marks of Telstra Corporation Limited ABN 33 051 775 556 2400321 Rev 2 ...

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