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Getting to know your
Telstra TSH-D
Desktop Phone

Summary of Contents for TSH-D

Page 1: ...Getting to know your Telstra TSH D Desktop Phone ...

Page 2: ...2 Getting to know your phone Overview of your phone Softkey right ...

Page 3: ...3 Phone display Display icons Signal icon Displays when in hands free mode Mute is activated Ringer is switched off Indicates a missed call Alarm is set Unregistered Menu Register ...

Page 4: ...n the phone 10 Date and time 11 Navigating the menus Scrolling through menus 12 Menu map 13 Making and receiving calls 13 Switch the phone on off 13 Calls Preparatory dialling Make a call using speed dial keys Receive a call Adjust the earpiece or hands free volume Adjust the ringer volume Mute Hold 14 Intercom second calls transferring calls and conference calls Making an internal call Receiving ...

Page 5: ... details of an entry 21 Delete an entry 21 Delete the entire Call List 22 Predial an entry in the Call List 22 Clock and alarm 22 Set the date and time 23 Set the alarm 23 Call features 23 Add a speed dial number 23 Edit Delete a speed dial number 24 Phone settings 24 Sound Ringer volume Ringer melody Key beep 25 Display Display contrast Display backlight 25 Language 25 Registration On the modem O...

Page 6: ...ngs Line name Line ID 30 Phone line settings Multi call mode Intrusion call 31 Line selection 31 Default settings 31 Help 31 No dial tone 31 No display 32 No caller display 32 Cannot register a phone to the modem 32 Phone does not ring Noise interference on my phone or on other electrical equipment nearby 32 Appendix 32 Care 32 Warranty conditions ...

Page 7: ... must always be easily accessible To disconnect the device from mains separate the plug from the wall socket first Please Note Before using the phone wearers of hearing aids should note that radio signals can be picked up by the hearing aid and cause an unpleasant buzzing noise Do not use your phone in environments at risk from explosion e g paintworks petrol stations etc Do not position the phone...

Page 8: ...et should be installed near the equipment and should be easily accessible Make sure that it is at least 1 metre away from other electrical appliances to avoid interference Your phone works by sending radio signals between the phone and gateway Phone range The unit has a range of up to 300 metres outdoors when there is a clear line of Compatible modems The TSH D is compatible with Telstra Smart mod...

Page 9: ...oduct TSH D Desktop Phone with Handset Cord Power adaptor Headset cord Quick Start Guide Connecting the power adaptor Power up the phone 1 Plug the power adaptor into the socket marked on the rear of the phone and plug the other end into the mains power wall socket Switch on the mains power 6 0 ...

Page 10: ...e is automatically assigned an available phone number Use this number when making internal calls If registration is not successful the first time please repeat the process again in case the modem registration period ran out of time If you still cannot register a phone to the modem please check how many phones are already registered The total number of phones that can be registered to a modem is de...

Page 11: ...setting is 12 hour scroll or to select AM or PM 7 Press BACK button Press BACK button to return to standby Your phone is now ready for use Your phone has an easy to use menu system Each menu has a list of options which you can see on the menu map on the following page When the phone is in standby Scrolling through menus 1 From the standby screen press Menu The main menu is opened 2 Use the keys to...

Page 12: ... Waiting Call Return Voice Assistant Speed Dial Phone Settings Sound Ringer Volume Ringtone Key Beep Out Range Tone Cradle Tone Display Contrast Wallpaper Backlight Timeout Language Registration Phone Name Auto Hang up Auto Answer Phone Setback Phone Version Advance Settings DECT Settings Change PIN Clock Master ECO Base Version Base Setback Internal Names Line Settings Line Selection 1 These opti...

Page 13: ...e phone HANDSFREE and 2 Dial the number If the line selection is set to manual press scroll or to highlight Auto or Line Name and press Select if Line Name is selected scroll to highlight Auto or Line Name and press Select if Line Name is selected scroll or to the desired line and press Select then dial the number 3 Press HANDSFREE again to switch to hands free call Press HANDSFREE to switch to ha...

Page 14: ...ll press MUTE button or select on screen to mute 2 To turn mute off press on the screen or press MUTE button again to unmute Hold You can place your caller on hold 1 During a call press Option Hold is highlighted press Select 2 To turn hold off press Option Unhold is highlighted press Select Intercom second calls transferring calls and conference calls Making an internal call If more than one phon...

Page 15: ...phone rings automatically 3 If 3 or more phones are registered to the gateway scroll to select the phone that is to be called or select All phones to ring all phones press Select 4 When the third phone answers you can have an internal conversation 5 Press Option then scroll or to the required option Switch Calls to switch between the 2 calls Conference to join the 2 calls to make a 3 way call Tran...

Page 16: ... on the 2nd phone and it will take the same line and a conference call will begin Transferring calls If when transferring calls the 2nd phone doesn t answer then you can press Option Transfer is highlighted press Select to transfer the call to the second phone unannounced Receiving a second call call waiting When on an internal or external call you can receive a second internal or external When th...

Page 17: ...chboard time to find an outside line A pause is normally stored after the switchboard access code e g 9 When storing a number press and hold 0 until the display shows P You can then continue storing the phone number If you wish to display the name of your caller instead of the number save the full telephone number including the area code to your phonebook Press Menu Contacts is displayed press Sel...

Page 18: ...press Select Edit a name and number 1 Press Menu Contacts is displayed press Select 2 Scroll to select the desired phonebook and press Select 3 Scroll to the entry you want or search alphabetically and press Option 4 Scroll to Edit and press Select 5 First Name is highlighted press Clear to delete a character or press and hold Clear to delete all characters Edit the name 6 Scroll to Last Name pres...

Page 19: ...nt or search alphabetically and press Option 4 Scroll to Predial and press Select 5 If the entry has more than one number stored to the number you require press Select 6 The number is displayed 7 Pickup the phone or press HANDSFREE HANDSFREE to dial If the line selection is set to manual press scroll highlight to Auto or Line Name and press Select if Line Name is selected scroll or to the desired ...

Page 20: ...st 1 Press scroll to highlight the Call List Missed Calls Outgoing Calls Accepted Calls All Calls you want 2 Press Select the most recent number or name if stored in the phonebook is highlighted 3 Scroll to the entry you want to dial to select the desired line and press Select 4 Copy a Call List number to the phonebook 1 2 Press Select the most recent number or name if stored in the phonebook is h...

Page 21: ...the entry you want and press Option 4 Scroll to Delete and press Select The display shows Delete 5 Press Yes to delete or No to cancel 6 Delete the entire Call List 1 2 Press Select the most recent number or name if stored in the phonebook is displayed 3 Press Option scroll to Delete All and press Select The display shows Delete All 4 Press Yes to delete or No to cancel 5 CALLS button Press scroll...

Page 22: ...Format and scroll or to select either DD MM or MM DD 4 Enter Date is selected enter the date e g when set to DD MM 27 08 19 for 27 August 2019 and press Ok 5 Once the date is set to change the time format scroll to Time Format and scroll or or to select either 12 Hours or 24 Hours 6 Scroll to Enter Time enter the time e g when set to 24 Hours 1430 for 2 30pm and press Save If the current time form...

Page 23: ...res Add a speed dial number 1 Press Menu scroll to Call Features and press Select 2 Scroll to Speed Dial and press Select 3 Scroll or to select the key where you want to store the number press Select If the entry is empty No Number will be displayed press Edit 4 Name is highlighted enter the name and scroll to highlight Number 5 Enter the number and press Save 6 Press BACK button to return to stan...

Page 24: ... volume you require and press Select 5 Press to return to standby Ringer melody Different ringer melodies of the phone can be set Choose from 10 different ringer melodies While scrolling a sample ring will be heard for each melody 1 Press Menu scroll to Phone Settings and press Select 2 Sound is highlighted Press Select 3 Scroll to Ringtone and press Select 4 Scroll or to the ringtone you require ...

Page 25: ...elect 4 Scroll or to the time you require and press Select 5 Press to return to standby Press Menu scroll to Phone Settings and press Select Scroll to Language and press Select Scroll or to the language you require and press Select Press to return to standby modem On the phone 1 Press the Pair button on the modem for 5 seconds till the led flashes Follow instructions below If the phone is not regi...

Page 26: ...ess Select 4 Enter the PIN and press Ok 5 Scroll or to the phone that you want to de register and press Select 6 The display shows Unregister press Yes to de register or No to cancel 7 Press to return to standby BACK button BACK button Phone name A personalised name can be set for each phone to easily distinguish between them A name can be up to 16 characters long 1 Press Menu scroll to Phone Sett...

Page 27: ...d press Select 3 Press Upgrade the screen will either display SW Up to Date or New SW Available If there is new software available press Upgrade Once the upgrade is complete the phone will reboot Base or phone notification 1 When new software is available New SW available will display on the standby screen 2 Press Menu scroll to Phone Settings and press Select 3 Scroll to Phone Version and press S...

Page 28: ...elect 2 DECT Settings is highlighted Press Select 3 Scroll to ECO and press Select 4 Scroll or to De activate or Activate and press Select 5 Press to return to standby Base version 1 Press Menu scroll to Advance Settings and press Select 2 DECT Settings is highlighted Press Select 3 Scroll to Base Version and press Select 4 The Firmware EEPROM and Hardware Versions will be displayed 5 Press to ret...

Page 29: ...e being intercepted and edit the phone name Delete to unregister the selected phone 4 Press to return to standby Line settings Line name If you have multiple lines each line can have a different name 1 Press Menu scroll to Advance Settings and press Select 2 Scroll to Line Settings and press Select 3 Enter the PIN and press Ok 4 Scroll or to the required line and press Option 5 Line Name is highli...

Page 30: ...r multiple calls mode 1 Press Menu scroll to Advance Settings and press Select 2 Scroll to Line Settings and press Select 3 Enter the PIN and press Ok 4 Scroll or to the required line and press Option 5 Scroll to Multi Call Mode and press Select 6 Scroll or to Single or Multiple and press Select 7 Press to return to standby Intrusion call When intrusion is set to allow if a call is in progress a s...

Page 31: ...ing ones Key tone Out of range tone Cradle tone Phone name Date time Alarm Call list Redial list Receiver speaker Volume Line selection Speed dial Unchanged 3 1 On Off On Supplied by the modem 01 01 2016 00 00 Off Modem dependent Modem dependent 3 Auto Unchanged Check that the modem is connected to the network properly Check that the mains power is connected properly Check that the phone is switch...

Page 32: ...terference Appendix Care Your telephone is a sophisticated product in terms of design and construction and should therefore be handled with care To clean the telephone wipe first with an anti static cloth or a damp soft leather cloth and then dry using a dry cloth Warranty conditions Your Telstra Smart Phone Desktop TSH D phone comes with a manufacturer s warranty of 24 months from the date of pur...

Page 33: ...32 telstra com fix crowdsupport telstra com au 13 22 00 ...

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