Talkswitch TS-400 User Manual Download

Page: 1 / 30

A N S W E R S

W I T H I N T E L L I G E N C E

T A L K S W I T C H U S E R G U I D E

TALKSWITCH
TS-400 TELEPHONE

C T.T P 0 0 5 . 0 0 5 4 0 2

1545 CARLING AVENUE, SUITE 510
OTTAWA, ONTARIO, CANADA K1Z 8P9

www.talkswitch.com

TS-400 cover_4c.qxd 2/15/2006 12:35 PM Page 1

Summary of Contents for TS-400

Page 1: ......

Page 2: ......

Page 3: ...de Line Access 7 Configure Paging 7 Adjusting the Display Angle 7 Adjusting the Display Contrast 7 Adjusting the Handset Receiver Volume 8 Adjusting the Headset Receiver Volume 8 Adjusting Speakerphone Receiver Volume 9 Adjusting ringer Volume 9 Using your Phone 10 Overview of the TS 400 Phone 10 The Phone Display 12 Making a Call 12 Redialing a Call 12 Receiving Calls 12 Hanging up a Call 13 Putt...

Page 4: ...Information 20 Avoid Rough Treatment 20 Cleaning 20 Troubleshooting 21 Resetting Your Telephone s Programming 21 Basic Reset 21 Reset to Factory Defaults 21 Blank Screen 21 Phone Doesn t Ring 22 No Dial Tone 22 No Caller ID 22 Handset Doesn t Work 22 Headset Doesn t Work 22 Problems Dialing 22 Message Waiting Count Does Not Work 22 Can t Receive On Hook Intercom Calls 22 Can t Receive Group Paging...

Page 5: ... including the following 1 Read and understand all instructions in this User Guide 2 Follow all warnings and follow all instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Telephones should not be used in a bathtub shower or pool Immersion of the telephone in water could cause an electri...

Page 6: ... is subsequently used 12 Never touch un insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 13 Never install or modify telephone wiring during a lightning storm 14 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 15 Use caution when installing or modifying telephone lines 16 Unplug ...

Page 7: ...of the phone Use only the power adapter provided with your phone 3 Connect one end of the coiled Handset Cord to the jack on the left side of the phone and connect the other end of the coiled Handset Cord to the jack on the handset 4 If you wish to use an Answering Machine Modem Fax Machine or other devices along with your Caller ID telephone you may plug one of these devices into the DATA jack on...

Page 8: ... at the rear of the phone bottom Press and latch the tabs at the thicker end of the wall bracket into holes at the front end of phone The bracket has two round plastic holes that can be used to hang your phone on the wallplate on your wall Note If you do not wish to mount your phone on the wall the Wall Mount Bracket can be reversed to raise the angle of the phone s display when sitting on a table...

Page 9: ...programmed as 405 and a call is received and logged as 405 555 1212 Pressing while reviewing the call log will place the call by dialing 555 1212 Area Codes 10 digit Dialing If you dial local calls using 10 digits e g 405 555 1212 first enter in the area code 7 digits dial configuration screen Then enter up to 3 local area codes in the area code 10 digits dial configuration screen By programming t...

Page 10: ...s code This will ensure that features and dialing operate properly for your extension Refer to your TalkSwitch User Guide for more information Paging You can configure the operation of the button on your set You have the option to have this button connect you to the external PA system if one is connected or to automatically initiate a group page to a pre programmed ring group CONFIGURING YOUR TS 4...

Page 11: ... press the button or the W button to delete the digits Configure Paging Press to configure for External Paging or press to configure for Group Paging to telephone sets If you select Group Paging you must also enter a ring group number 300 309 ADJUSTING THE DISPLAY ANGLE You can optimize the LCD display by adjusting the viewing angle To adjust the LCD viewing angle move the rear edge of the LCD mod...

Page 12: ...sting headset receiver volume is built into this telephone If you need to adjust the headset receiver volume 1 Press the headset button and listen to the dial tone 2 Press the right side of the button to increase the receiver volume 3 Press the left side of the button to decrease the receiver volume 4 Press the headset button or the button when the desired receiver volume is reached Note The heads...

Page 13: ...ess the right side of the button to increase the receiver volume 3 Press the left side of the button to decrease the receiver volume 4 Press the button or the button when the desired receiver volume is reached ADJUSTING RINGER VOLUME The ringer volume can be adjusted using the toggle switch in the back of the phone Ringer Volume settings are Hi Low and Off GOODBYE SPEAKER VOLUME VOLUME SPEAKER ...

Page 14: ...dset 5 Park active call system responds with the park orbit 6 Retrieves a parked call from the specified park orbit 7 Page to PA or Ring Group 8 Handsfree intercom to an extension 9 Start a transfer or conference operation 10 Join all parties in a three way conference 11 Answer Call Waiting or cycle with calls on hold or queued 12 Cancel transfer or conference and return to call on hold 13 KEYPAD ...

Page 15: ...Press to activate or deactivate the headset 24 To redial the last number dialed During programming only to insert a 3 second delay in a programmed dialing sequence 25 To put a call on hold To retrieve a call from hold 26 To hang up a call at any time 27 To activate or to deactivate speakerphone 28 Access the telephone configuration menu 29 Start the programming of a directory entry or programmable...

Page 16: ...d Dial section on page 18 Outside line access code is dialed automatically before any number with 7 or more digits stored in the call log directory or programmable speed dial keys If you use the telephone keypad to dial a number please dial the outside line access code before the number You can switch a call between the handset speakerphone or headset during the call by either lifting the handset ...

Page 17: ... your extension is config ured for call waiting as the chosen action in the busy call handling option of the TalkSwitch PBX It is also possible to automatically queue incoming calls to your extension or ring group If you receive a call waiting notification while on a call you will hear a call waiting tone see the WAITING indicator on the display as well the Caller ID of the call waiting If a call ...

Page 18: ...allows you or someone else in your office to retrieve the call from any phone 1 Press the button to park the current call 2 The system will respond by confirming the call is parked and will announce the park orbit The orbit is between 500 and 509 To retrieve a call that has been parked 1 From any phone lift the handset or press the button 2 Press the button followed by the Park Orbit You will be c...

Page 19: ...ents All the phones in the ring group are automatically answered in speaker mode to receive the page The phones in the ring group must support group paging The TS 400 button must be configured for Group paging 1 Press the button You are now connected to every telephone set in the pre programmed ring group and can proceed with your page Intercom Paging On hook intercom paging calls are automaticall...

Page 20: ...turb OFF SEND A CALL TO VOICEMAIL While on a call you may wish to send the caller to a voicemail box in order for that caller to leave a message for someone else While on a call 1 Press the button 2 Enter the desired voicemail box number 3 Hang up the call and the caller will now be able to leave a message CHECK VOICEMAILS The TS 400 will indicate that you have new voice messages in your voice mai...

Page 21: ...ll is assigned a call number The most recent call has the highest number e g 99 and the oldest call has the smallest number e g 01 VIEWING THE CALLER ID LIST Press the S button or the T button to review the Caller ID log from the oldest and the newest call respectively CALLING BACK A NUMBER FROM THE CALL LOG To easily call back a number from the Call log 1 Press the S button or the T button until ...

Page 22: ... dial key will automatically dial the programmed phone number PROGRAMMING SPEED DIAL KEYS To store a new number and name to a speed dial key 1 Press the button when the phone is idle 2 Press the speed dial key to be programmed 3 Use the keypad to enter the telephone number including the long distance prefix that you need to dial this number Insert a pause or multiple pauses where required by using...

Page 23: ...which you are searching For example by pressing the first record with a name starting with K is displayed Press T and the next K listing is displayed 4 To dial the number displayed press The speakerphone is activated automatically before dialing 5 To leave the directory mode at any time press DELETING ENTRIES IN THE DIRECTORY 1 To delete an individual entry in the directory press when the entry is...

Page 24: ...ext position and enter the next character To insert a space press X button to move the cursor to the right 6 After entering all characters press MAINTENANCE INFORMATION Although your unit is designed to be maintenance free it contains sensitive electronic parts Treat it with care to assure the best performance AVOID ROUGH TREATMENT Avoid dropping the unit The original packaging should be used for ...

Page 25: ...ord to the phone 4 Follow the configuration procedures to select the language and to enter the area codes Reset to Factory Defaults If the basic reset cannot return to the phone to the normal operating condition you must restore to factory defaults All information stored in memory will be erased 1 Disconnect the power cord from the phone 2 Wait for 10 seconds 3 Press and hold when reconnecting the...

Page 26: ...fective or the TalkSwitch may be wired incorrectly NO CALLER ID Check Caller ID subscription In order to receive Caller ID for external calls you must be subscribed to the Caller ID service from your telephone service provider HANDSET DOESN T WORK Verify that the coiled handset cord jack is fully inserted into the handset HEADSET DOESN T WORK Verify that your headset is properly connected PROBLEMS...

Page 27: ...ial number has been altered removed or effaced or b the product has been used in an application country region locality or connected to any network other than those for which the product was intended to operate TalkSwitch shall not have any obligation to repair or replace product until the Customer returns defective product to TalkSwitch Any replacement product may be either new or like new and ma...

Page 28: ...is number by contacting the Technical Support department at TalkSwitch call toll free in continental North America 866 393 9960 otherwise call 613 725 2466 Please have your model and serial number available when you call 2 Include a copy of your proof of purchase and a written explanation of the problem this will enable us to expedite your repair 3 Attach the shipping label to the exterior of the ...

Page 29: ...e unplugged from the modular outlet until the problem has been corrected Repairs to the telephone equipment can only be made by the manufacturer or its authorized agents or by others who may be authorized by the FCC For repair procedures follow instruction outlined under the Limited Warranty INTERFERENCE INFORMATION PART 15 OF FCC RULES Some telephone equipment generates uses and can radiate radio...

Page 30: ...y one or all of these measures a where it can be done safely reorient the receiving television or radio antenna b To the extent possible relocate the television radio or other receiver with respect to the telephone equipment c If your telephone product runs on AC power plug your product into an AC outlet that is not on the same circuit as the one used by your radio or television ...

Search results

Summary of Contents for TS-400

Reviews:

Related manuals for TS-400

Brands by name

Popular brands

Talkswitch TS-400, User Manual

Search results

Summary of Contents for TS-400

Reviews:

Related manuals for TS-400

Brands by name

Popular brands