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A N S W E R S

W I T H I N T E L L I G E N C E

®

TA L K S W I T C H D O C U M E N TAT I O N

START GUIDE

RELEASE 4.10

C T.T S 0 0 5 . 0 0 2 5 0 3

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Summary of Contents for switch

Page 1: ...A N S W E R S W I T H I N T E L L I G E N C E TALKSWITCH DOCUMENTATION START GUIDE RELEASE 4 10 CT TS005 002503...

Page 2: ...the TalkSwitch User Guide after completing the steps in this guide For information on setting up a TalkSwitch system to use Voice over IP VoIP refer to the TalkSwitch VoIP Network Configuration Guide...

Page 3: ...stem requirements Windows Vista 32 bit XP 2000 operating system 120 MB free hard disk space 256 MB RAM 800x600 video resolution Network equipment If your system includes multiple TalkSwitch units you...

Page 4: ...M drive 3 The Install main window will appear within 20 seconds Click INSTALL and follow the instructions If the installation program does not automatically start for example if Autorun is disabled on...

Page 5: ...one end of the provided RJ 45 Ethernet cable to the LAN port at the back of the TalkSwitch unit and the other end directly to your Ethernet switch Ensure your computer is connected to the same switch...

Page 6: ...ogress bar appears while TalkSwitch transfers information to the PC When complete the TalkSwitch configuration software will launch If software was unable to detect your TalkSwitch automatically a dia...

Page 7: ...re 3 From the drop down lists next to If the caller selects 0 9 in certain countries then select go to local ext and then 114 We recommend assigning extension 114 to your office receptionist or person...

Page 8: ...onfiguration window 2 From the list of telephone lines click Line 1 to configure incoming line number 1 3 From the drop down list next to On an incoming call during mode select Mode 1 Modes represent...

Page 9: ...for example 1 select the number of rings for example after 3 rings and select the extensions to ring from the list by default they are all selected Note you can adjust the ring sequence by clicking A...

Page 10: ...commend using surge protection equipment on all external telephone and power lines connected to a TalkSwitch system Single line connection 1 incoming phone line per wall phone jack Use the RJ 11 telep...

Page 11: ...witch unit using the same method Note It is important that dual phone lines are connected to the L1 L2 and L3 L4 jacks otherwise TalkSwitch will not recognize these lines as two separate lines Connect...

Page 12: ...o the music jack of the TalkSwitch unit If you have a system with multiple TalkSwitch units you will need to provide audio to the music jacks of each unit Option 2 Internal Music File TalkSwitch can p...

Page 13: ...ng whether or not to continue Click Yes and follow the instructions The file must be an 8khz 8 bit mono law wav file A sample greeting auto attendant sample wav is provided in your TalkSwitch folder R...

Page 14: ...closures are not designed for stacking We recommend wall mounting the units in a horizontal row to maximize airflow prevent overheating Power up all TalkSwitch units 1 Connect the provided AC adapters...

Page 15: ...unique ID number to each unit on the network After successfully changing each unit ID to a unique number each unit can be identified by the network More importantly each local extension remote extensi...

Page 16: ...93 to TalkSwitch to enable remote configuration For details on port mapping visit http www portforward com routers htm What next To add remote extensions e g cell phone or remote location or take adva...

Page 17: ...itch 2007 All Rights Reserved CT TS005 002503 March 2007 TalkSwitch is a division of Centrepoint Technologies Inc TalkSwitch and the TalkSwitch logo are registered trademarks of Centrepoint Technologi...

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