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Form 44201440 

 

Oct 2018 

 
 
 
 
 
 

INSTALLATION AND OPERATION INSTRUCTIONS 

INFRARED RADIANT PATIO HEATER 

                                                                

 

SUNSTAR GLASS

 

Models

:

 SGL35-N7and L7 

Two Stage (or Single stage) 

UNVENTED - (For all Outdoor applications 

and Indoor Non-Residential Spaces) 

 

 

 

FOR YOUR SAFETY: If this heater is installed indoors, it must be in a sufficiently ventilated space. Exhaust fans 
MUST be operating on an appropriate cycle when heaters are operating to avoid a high concentration of carbon 
monoxide. When installed in insufficient ventilated spaces this heater may give off carbon monoxide, an odorless 
and  poisonous  gas.  CARBON  MONOXIDE  POISONING  MAY  LEAD  TO  DEATH.  Early  signs  of  carbon  monoxide 
poisoning resemble the flue with headaches, dizziness and nausea. If you experience these signs, GET FRESH AIR 
IMMEDIATELY! Have the heaters serviced as soon as possible and check the ventilation into the building. 

 

!

IMPORTANT:

 

SAVE THIS MANUAL FOR FUTURE REFERENCE. 

 

SUNSTAR HEATING PRODUCTS, INC. 

Post Office Box 36271  

(28236)

  

  306 West Tremont Avenue  

(28203

)

  

  Charlotte, North Carolina 

Phone  (704) 372-3486 

 www.sunstarheaters.com 

 email

[email protected]

 

 

OWNER 

/

 INSTALLER: 

For your safety this manual must be carefully and thoroughly read and understood before 

installing, operating or servicing this heater. This heater is intended for use with either Natural Gas or Propane 
Gas. It must be installed by a qualified service person or a licensed contractor in accordance with state and local 
codes.  
 

:

  Improper  installation,  adjustment,  alteration,  service,  or  maintenance  can  cause  property 

damage,  injury  or  death.  Read  the  installation,  operation  and  maintenance  instructions  thoroughly  before 
installing or servicing this  heater. For assistance or additional information, consult a qualified installer, service 
agency or the gas supplier. 
 
For  Indoor  Installations  INSPECT  all  combustion  air  openings  into  the  building  and,  if  necessary,  clear  if  they 
become blocked.

 

INSTALLER:

 This manual is the property of the owner. Please present this manual to the owner when you leave 

the job site. 

 

IF YOU SMELL GAS: 

 

DANGER

 

 

1. Shut off gas to the appliance. 
2. Extinguish any open flame. 
3. If odor continues, keep away from the appliance 
and immediately call your gas supplier. 

 

DO  NOT  store  or  use  gasoline  or  other 
flammable vapors and liquids in the vicinity of 
this or any other appliance. 

  

 
An LP-cylinder not connected for use shall not 
be  stored  in  the  vicinity  of  this  or  any  other 
appliance.

 

 

 

 

Summary of Contents for SGL35-L7

Page 1: ...ER INSTALLER For your safety this manual must be carefully and thoroughly read and understood before installing operating or servicing this heater This heater is intended for use with either Natural Gas or Propane Gas It must be installed by a qualified service person or a licensed contractor in accordance with state and local codes Improper installation adjustment alteration service or maintenanc...

Page 2: ...6 INTERNAL CONNECTION WIRING DIAGRAM 27 FIELD CONNECTIONS AND WIRING DIAGRAMS 2 STAGE 27 FIELD CONNECTIONS AND WIRING DIAGRAMS SINGLE STAGE 24V 29 FIELD CONNECTIONS AND WIRING DIAGRAMS SINGLE STAGE 120V 30 17 0 VENTILATION 31 18 0 LIGHTING AND SHUTDOWN INSTRUCTIONS 31 SEQUENCE OF OPERATION 32 19 0 SERVICING AND ANNUAL MAINTENANCE 33 20 0 TROUBLE SHOOTING 34 21 0 REPLACING PARTS 36 REMOVAL OF GLASS...

Page 3: ...heater must be supported by materials having a working load limit of at least 115 lbs To install the heater in an adequate free area to allow the products of combustion to freely escape from the heater The heater must not be installed in recessed spaces or enclosure and alcoves Supply the owner with a copy of these Installation and Operation Instructions If the heater is installed indoors ventilat...

Page 4: ...s and burner of the heater be kept clean If any changes are made to the patio or building structure after the heaters are installed such as adding plastic curtains to enclose the patio the modified design must be checked by a qualified person to ensure that the clearance combustibles and ventilation requirements are maintained DO NOT paint any surface of the heater DO NOT throw objects at the heat...

Page 5: ...lowing clearances a At least 10 feet above the upper surfaces of wings or engine enclosures of the highest aircraft that may be housed in the hangar and at least 8 feet above the floor in shops offices and other sections of hangars communicating with aircraft storage or service areas b At least 8 feet above the floor in public garages WARNING Minimum clearances marked on the heater must be maintai...

Page 6: ...more than two side walls These side walls may be parallel as in a breezeway or at right angles to each other c Within a partial enclosure which includes an overhead cover and three side walls as long as 30 percent or more of the horizontal periphery of the enclosure is permanently open For the purposes of clearances to combustibles and ventilation all applications not classified as outdoors accord...

Page 7: ...re they may be stacked below the heater the installer must post signs that will specify the maximum permissible stacking height to maintain the required clearances from the heater to combustibles Sunstar recommends posting these signs adjacent to the heater thermostat or other suitable location that will provide enhanced visibility ...

Page 8: ...siding canvas tri ply etc may be subject to degradation at lower temperatures It is the installer s responsibility to assure that adjacent materials are protected from degradation See below the possible surface temperature at the clearance to combustible distance for different ambient temperatures within the heated space Ambient Temperature 70 F 21 1 C 65 F 18 3 C 60 F 15 5 C Surface Temperature 1...

Page 9: ... siding canvas tri ply etc may be subject to degradation at lower temperatures It is the installer s responsibility to assure that adjacent materials are protected from degradation See below the possible surface temperature at the clearance to combustible distance for different ambient temperatures within the heated space Ambient Temperature 70 F 21 1 C 65 F 18 3 C 60 F 15 5 C Surface Temperature ...

Page 10: ...for instructions Type Gas Gas Pipe Connection Electrical Supply Current Rating Weight Natural or Propane NPT Male 120 Volt 60Hz 1 Phase 0 1 Amp 55 lbs Module Electrical Rating Ignition System direct spark Input Control 18 30 VAC 50 60 Hz class 2 transformer Input Power Line 120 VAC L1 IND contacts only Flame Sensitivity 0 7 µA microamps minimum 10 second trial for ignition period 7 second pre purg...

Page 11: ...um area coverage per heater for outdoor patio heating based on a 5 to 10 F 2 8 to 5 6 C temperature rise Mounting Angle Mounting Height Breezy Exposed Location Moderately Protected Well Protected Horizontal 8ft 11ft 2 5 3 0m 8 x 8 ft 2 5 x 2 5m 10 x 10 ft 3 0 x 3 0m 12 x 12 ft 3 7 x 3 7m Up to 30 Degrees Angled 7ft 9ft 2 1 2 7m 8 x 8 ft 2 5 x 2 5m 9 x 9 ft 2 7 x 2 7m 11 x 11 ft 3 3 x 3 3m 30 to 60...

Page 12: ...es may have special requirements regarding head clearance requirements Some local codes require all portions of overhead radiant heaters to be located at least 8 feet above the floor Below are examples of patio heating applications DIMENSIONS ...

Page 13: ...ce check clearances to combustibles space above the heater before ordering 44560352 Wall Ceiling Telescopic Mounting Bracket Kit 15 30 overhead space check clearances to combustibles space above the heater before ordering includes both the 15 22 and 22 30 extension legs 44560353 Ceiling Mount Bracket Kit 10 fixed installation for minimum overhead clearance This bracket is only for horizontal mount...

Page 14: ...l N7 L7 44195000 Two Stage Relay Kit one per heater required for controlling multiple heaters w a single 24V Two Stage thermostat UNPACKING THE HEATER The heater and ceramic glass are shipped separate but in the same box Care must be taken when up packing the heater Carefully open the top of the heater as indicated on the labels at the side of the shipping box An angle gauge is attached to the hea...

Page 15: ...heater can be used See the following drawings for typical examples a Heaters installed outdoors or in areas subject to strong winds must be installed using the optional hanging brackets or suitable rigid mount hardware Chain cable and other flexible hanging methods are not recommended b Use only noncombustible materials for suspending hangers and brackets c Turnbuckles can be used with chains to a...

Page 16: ...onal heat shield may be installed to reduce the top distance of clearance to combustibles This heat shield should be installed prior to hanging the heater When using the heat shield at the minimum clearance distance the angles of installation are restricted to 0 15 30 45 and 60 i Use the provided angle gauge to ensure that the heater is hung at the approved installation angles j The heater can be ...

Page 17: ...eater hanging materials which allow the heater to move the gas connection must be established using an approved flexible gas hose of a minimum of 24 length Diagram below shows Horizontal mounting with chain Diagram below shows the possible chain methods to hang at different angles Notes When suspending at 25 degrees if the heat shield is installed use the 30 degree location for the heat shield IND...

Page 18: ...RM 2 The tables below can be used to select the correct bracket to ensure that the heater is installed at the correct clearance to combustible distance from the ceiling depending on whether the heater is installed indoors or outdoors the mounting angle and whether a heat shield is installed 15 22 Bracket With heat shield telescope hole positions 22 30 Bracket Without heat shield telescope hole pos...

Page 19: ...ough pre formed holes in each of the brackets prior to installing heater All hanging materials must have a minimum working load of 115lbs 12 3 2 HEATER ATTACHMENT TO HANGING BRACKETS The heater can be attached to the hanging brackets in angles of 150 300 450 and 600 Choose the desired heater mounting angle and find the corresponding hole pattern as per the wall and ceiling mount figures below Atta...

Page 20: ...in Section 4 The heat shield is available as an accessory Kit No 44566300 Item No Part No Description Quantity 1 02359000 10 24 ACORN NUT 2 2 02358000 TEFLON WASHER 4 3 02186010 10 24 SS LOCKNUT NUT 2 4 02352000 PHSMS 8 x 1 2 AB POINT SS BLK OXIDE 6 5 44568139 RAIL HEAT SHIELD HANGER PAINTED 1 6 44566189 HEAT SHIELD ROLLED PAINTED 1 7 44568149 HOLDER BRACKET PAINTED 2 ...

Page 21: ...gle before proceeding with the heat shield assembly See Section 12 1 See below for installation steps Step 1 Use the angle gauge shown below to determine the mounting angle of the heater Step 2 Attach the 2 holder brackets to the top of the heater using 2 black oxide 8 screws per bracket Step 3 Identify the correct holes to mount the shield hanger rail from the illustration below ...

Page 22: ...ontrol end of the heater as shown in the illustrations so that the heat shield can expand when the heater is turned on Failure to do so may result in the heat shield distorting Step 5 Attach the heat shield to the hanger rail using the holes in the heat shield indicated below for horizontal mounting See below the correct holes to mount the heat shield to the hanger rail for other installation angl...

Page 23: ...st be slid in first for the logo s final position to be at the control side of the heater 3 Slide the glass into the Glass Retainer Rails The glass must be held parallel to the Glass Retainer Rails during assembly The glass will slide in easy with ample clearance Slide the glass until it is positioned under the Glass Retainer at the heaters control enclosure side At this point the glass will be fl...

Page 24: ...ipment connected to the line d Check that the calculated supply pressure with all gas appliances and heaters operating will not drop below the minimum supply pressure required for these heaters See table below e All gas supply lines must be located in accordance with the required clearances to combustibles from the heater as listed on the clearances label of the heater and Section 4 0 of this manu...

Page 25: ...gas outlets are turned off before the main gas supply is turned on slowly Turn the gas supply pressure on and check for leaks k If a 2nd stage regulator is used the ball valve before the heater in the supply line must be closed when purging the gas lines to prevent gas seeping through it If initial gas pressure is higher than 14 W C the redundant combination gas valve is designed to lock out Press...

Page 26: ...tach a 5 16 hose and manometer over the tapered outlet pressure boss on the valve see Figure 1 below If regulator needs to be adjusted see instructions below TO ADJUST REGULATOR two stage gas valves 1 Turn on power and energize main gas valve solenoid Do not energize the HI solenoid 2 Remove regulator cover screw from the low outlet pressure regulator see Figure 1 below and turn screw clockwise to...

Page 27: ...est edition In Canada refer to current standard C22 1 Canadian Electrical Code Part 1 3 The wiring providing power to the heater shall be connected to a permanently live electrical circuit one that is not controlled by a light switch 4 The power supply to the unit should be protected with a fused disconnect switch or circuit breaker A service switch as required by local codes shall be located in t...

Page 28: ...e below shows the internal wiring diagram of the heater and the optional external connections depending on how the heater will be controlled FIELD CONNECTIONS AND WIRING DIAGRAMS 2 STAGE 24V The figure below shows the field wiring connections to the heater terminal block ...

Page 29: ... 44201440 28 Oct 2018 A LOW VOLTAGE 24V 3 POSITION SWITCH CONNECTIONS SINGLE HEATERS B LOW VOLTAGE 24V 3 POSITION SWITCH CONNECTIONS MULTIPLE HEATERS C LOW VOLTAGE 24V THERMOSTAT CONNECTIONS SINGLE HEATERS ...

Page 30: ...he figure below shows the internal connection to operate the heater turning on and off 24V power to the heater with a permanent live power supply Important To operate the heater as single stage a jumper wire must be installed across the 24V LO and HI terminals as shown below The heater will not operate with only 24V power to the HI terminal ...

Page 31: ... SINGLE STAGE 120V The figure below shows the internal connection to operate the heater turning on and off 120V power to the heater Important To operate the heater as single stage with 120V all three wires from the LO C and HI terminals must be connected together A LINE VOLTAGE 120V ON OFF SWITCH CONNECTION SINGLE HEATER To operate the heater with an individual 120V thermostat use the same connect...

Page 32: ...d and the minimum vent flow required is as follows SGL35 N7and L7 140 cfm The General Ventilation Rules outlined in ASHRAE GUIDE AND DATA BOOK should be observed when locating vents Exhaust vents must be located at the highest point above and in the vicinity of the heaters and the inlet vents must be located below the level of the heaters Inlet openings in the building should be well distributed h...

Page 33: ...ure occurs after successful ignition the appliance will attempt one re ignition before going to Lockout conditions 9 To shut down the appliance for short periods of time switch off the electrical supply to the appliance 10 To shut down the appliance for longer periods of time switch off the electrical supply to the appliance and turn off the gas supply at the gas isolation valve 11 If in Lockout c...

Page 34: ...oor Clearances to Combustibles Check that the area has not been closed in making it an indoor installation If any changes have been made then the clearances and ventilation requirements for Indoor installations apply Heat Shield The Heat Shield must be kept clean at a minimum blow off the Heat Shield and wipe down with a damp cloth Ensure Heat Shield is properly attached to heater See Section 13 0...

Page 35: ...y dirt or debris including spider webs Foreign Objects Check and remove any foreign objects that are logged between the heat shield and the heater Ceramic Glass Clean the glass from the inside and outside using a damp cloth See also Section 21 1 for safe removal of glass Burner Assembly The burner assembly is not serviceable The metal back may be cleaned with a damp cloth the ceramic and gaskets m...

Page 36: ...Form 44201440 35 Oct 2018 ...

Page 37: ...o emblem s final position to be at the control side of the heater 4 2 Slide the glass into the Glass Retainer Rails The glass must be held parallel to the Glass Retainer Rails during assembly The glass will slide in easy with ample clearance Slide the glass until it is positioned under the Glass Retainer at the heaters control enclosure side At this point the glass will be flush with the heater at...

Page 38: ... of the electrode flame senors for any cracks Remove any foreign matter from the electrode tips and check that the spark gap is 199 5mm If the electrode flame sensor rods are badly oxidized replace the electrode flame sensor in the reverse order REMOVAL OF MAIN BURNER ORIFICE INJECTOR 1 Open the access panel assembly as shown in Section 21 2 Note This is removed from the illustration for clarity U...

Page 39: ...s removed from the illustration for clarity Loosen the panel nut 1 using a 19mm end wrench and remove from the gas valve manifold 2 Disconnect the wires to the gas valve 3 Remove the 4 screws from the louvered valve holder plate 3 4 Rotate the gas valve ignition control module assembly and slide away from the heater ...

Page 40: ...ve it from the heater 3 Disconnect the transformer lead wires Remove the screws 3 holding the transformer and remove it from the heater REMOVAL OF MAIN BURNER EMITTER ASSEMBLY A Remove the ceramic glass and open the access panel assembly as shown in Section 21 1 B Remove the gas valve as shown in Section 21 4 1 Remove the burner access panel 2 from the opposite side of the heater 2 Remove the 2 lo...

Page 41: ...Form 44201440 40 Oct 2018 INSTALLATION DATA Date of Installation Number of Heaters in System Heater Serial Number Heater Model SGL35 N Natural Gas L Propane Gas ...

Page 42: ...24V 20VA 1 14 30632100 Ignition Module Fenwal 35 602906 915 1 Burner and Frame Components 1g 02132060 Rivet 1 8 x 294 SS grip range 188 250 not shown 10 1c 02168050 PHMS 10 24 x 3 8 SS 6 15 44555100 Support Plate Venturi 1 16 44570009 Burner Assembly complete with tile SS 1 17 30295050 Electrode Flame Sensor PSE GF36 1 18 02167019 Locknut 1 4 20 KEPS SS 2 Gas Valve Components manifold assembly 19 ...

Page 43: ...r to complete Model Number when ordering All replacement parts prices are available when ordering MODEL NUMBER SUFFIXES N7 Natural Gas L7 Propane Gas ALL ILLUSTRATIONS ARE INTENDED TO GIVE THE GENERAL IMPRESSION OF UNITS ONLY WE RESERVE THE RIGHT TO ALTER ANY SPECIFICATION WITHOUT NOTICE ...

Page 44: ...E REMEDY The sole and exclusive remedy under this warranty is the replacement of the defective parts or heaters as hereinabove specified THE MANUFACTURER DOES HEREBY EXPRESSLY EXCLUDE ANY AND ALL LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES UNDER THIS OR ANY OTHER WARRANTY Without intending to limit the aforesaid exclusion THE MANUFACTURER DOES HEREBY EXCLUDE ANY LIABILITY UNDER THIS OR ANY ...

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