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Technologies 

 

Cartridge/Machine Reset Guide 

Version 

16 

Now with HP & Lexmark common chip error codes! 

By Mike Josiah 

 
Welcome to the 16

th

 version of our Reset Guide! 

This guide continues to expand (sometimes on a 
daily basis), and it will continue to expand for the 
for-seeable future.  Although most machines these 
days are chip based, some still use the machine 
menu to reset the counter. As for the chip based 
machines, it basically comes down to if the chip 
stops that cartridge from printing or allows the 
cartridge to print but disables the toner low circuitry. 
We have tried to include this information where ever 
possible.  

New in this version, we have also included 

common chip error codes and their explanations. 
Sometimes what is perceived to be a chip error can 
be something else. Codes for HP and Lexmark 
machines have been included.  Rather than copy 
them for every HP and Lexmark engine, we have 
included a generic listing at the beginning of both 
the HP and Lexmark section. Only if there is a 
specific machine error code will there be anything 
under the actual engine. 

 
If you have information not listed here, please 
contact Mike Josiah at 
[email protected]  so it can be 
included in the next version. 
 

 
 

 

Brother HL-630 OPC 

Brother Cartridge 

Part #DR-100 

OEM Stated Yield: 11-15,000 

 

This cartridge does not use any type of reset 
procedure. These cartridges according to the Brother 
manual should be replaced whenever the copy 
quality deteriorates. Since this could occur almost at 
any time, there is no need to have a counter. We only 
included it here because all of the other Brother 
engines DO have some sort of reset procedure.

 

 

 
 

 
 
 
 

Brother HL-720 OPC 

Brother Cartridge 

Part #DR-200 

OEM Stated Yield: 20,000 

 

New drum cartridges come with a clear “Starter 
Sheet” installed inside the cartridge. When the 
cartridge is installed and the cover closed, the printer 
will eject the sheet and at the same time, reset the 
drum counter. This sheet is also present in the DR-
300 cartridges. Replacement sheets are now 
available. 

 
 
 
 

Brother Intellifax 2800/2900/3800 

OPC 

Brother Cartridge  

Part #DR-250 

OEM Stated Yield: 20,000 

(Also used in the DCP-1000/MFC-4800 and 

MFC-6800) 

 

New drum cartridges come with a clear “Starter 
Sheet” installed inside the cartridge. Install the 
cartridge but keep the cover open. Press the 
“CLEAR” button to show the drum status. The 
display will show REPLACE DRUM? 1. YES 2. NO   
Press “1” on the telephone keypad.  The counter is 
reset!  Replacement sheets are now available.

 

 
 
 
 
 

 

Summary of Contents for BROTHER HL-630 OPC

Page 1: ... Josiah at mjosiah summitechnologies com so it can be included in the next version Brother HL 630 OPC Brother Cartridge Part DR 100 OEM Stated Yield 11 15 000 This cartridge does not use any type of reset procedure These cartridges according to the Brother manual should be replaced whenever the copy quality deteriorates Since this could occur almost at any time there is no need to have a counter W...

Page 2: ...cover The counter is reset Laser Printers Open the front cover Locate the black button under the LED lights on the left side Press and hold in the button until all the lights are lit Release the button The counter is reset Brother HL 1650 OPC Brother Cartridge Part DR 500 DR 7000 OEM Stated Yield 20 000 After replacing the drum unit keep the front cover open make sure the power is on Press and hol...

Page 3: ...isplay shows Accepted close the front cover The counter is reset Brother HL 5200 OPC Brother Cartridge Part DR 520 DR 3100 OEM Stated Yield 25 000 Laser Printers make sure the machine is turned on and the Drum LED is blinking Open the front cover Press and hold the GO button for 4 seconds until all the LEDs light up Once all the LEDs are lit release the GO button Close the front cover The counter ...

Page 4: ...howing It all depends on how much toner is used per page To reset the counter remove the clear cover from the counter by releasing the 4 tabs Carefully remove the small gear next to the color wheel and turn the wheel so that the notched area is up Insert the small gear so that the teeth of both the small gear and the wheel just start to engage Carefully snap the cover back on If you slip and the s...

Page 5: ...Stated Yield 2 000 These cartridges have a color wheel that indicates the approximate amount of toner left in the cartridge This wheel does not actually stop the machine it only gives the user a visual indication The wheel assy consists of a small gear train that drives a geared color wheel The gear assembly is calibrated for 5 pages so it is very possible that you have an empty cartridge with a g...

Page 6: ...after replacing each cartridge If you do not your first few copies will not be clear copy images or the Replace Cartridge indicator may light If either of these two problems occurs press the main unit power switch to OFF and then to ON again Afterwards perform the above steps If copies are too dark or too light after you have replaced the cartridge open the front door and adjust the copy exposure ...

Page 7: ...03A Yellow C9702A OEM Stated Toner Yield 5000 Black 4000 Color These cartridges have what HP now calls Smart Chips Similar to other HP chips these chips monitor toner usage Internet supplies ordering and a new feature remote troubleshooting Unlike the 4100 the chips need to be replaced every cycle There are separate chips for each color These cartridges are toner only there is a separate drum unit...

Page 8: ...ailable These cartridges are all in one where the drums included with the toner New toner and chips are available HP Color LaserJet 3500 3550 HP Black Q2670A Cyan Q2671A Yellow Q2672A Magenta Q2673A OEM Stated Toner Yield 6000 Black 4000 Color These cartridges have what HP now calls Smart Chips Similar to other HP chips these chips monitor toner usage Internet supplies ordering and a new feature r...

Page 9: ...hips are available HP Color LaserJet 4500 Canon LBP 83X HP 4500 General Note If the transfer belt kit or Fuser is replaced before the change fuser transfer messages are displayed placing a new part in the machine may not reset the counter Reset procedures for these parts are included here OPC Cartridge HP OPC Part C4195A OEM Stated Yield 25 000 These cartridges have an ARD installed on the left si...

Page 10: ... chips are removed from the cartridge mid cycle the machine will not accept the cartridge and will not print Further testing is needed to see if once a cartridge actually runs out if it can be refilled with the old chip Toner and chips are available HP Color LaserJet 4700 HP Black Q5950A Cyan Q5951A Magenta Q5953A Yellow Q5952A OEM Stated Toner Yield 11 000 Black 10 000 Color These cartridges have...

Page 11: ...e chip contains info about the drum sensitivity These cartridges also have windows that work with an optical sensor inside the printer that determines if the waste chamber is full or not It is more than likely that if the waste chamber fills up the machine will shut down We are not sure if the cartridge waste chamber is cleaned out it will continue to run until the chip finishes its page count The...

Page 12: ... show Toner Low for the supplies status section of the menu Since these machines do not have a display only the supplies status page will show Non HP Toner cartridge If the chip is removed the toner low sensors will be disabled and will not work again until a new HP cartridge is installed Replacement chips are available HP LaserJet 2300 HP Part Q2610A OEM Stated Yield 6 000 The HP 2300 uses the se...

Page 13: ... are needed The machine will have a complete history of all the HP and non HP cartridges used Replacement chips are available HP LaserJet 4200 HP Part Q1338A OEM Stated Yield 12 000 The HP 4200 uses the second generation black toner cartridge ARD s These chips ARD s only monitor toner usage not page counts Each chip also has its own serial number which in effect gives the cartridge a serial number...

Page 14: ... number After the OEM toner has been used up the toner low reached code will be set to YES on the cartridge chip Even after the cartridge is refilled the printer display will still show Toner Low for the supplies status section of the menu The main display will then show Non HP Toner cartridge If the chip is removed the toner low sensors will be disabled and will not work again until a new HP cart...

Page 15: ...this writing no information on the chip function is available Check with your supplier for more information HP LaserJet M5035 HP Part Q7570A OEM Stated Yield 15 000 The M5035 uses the latest or 3rd generation chip They are very small and the code is all new They are identical in looks to the 5200 series As these machines had just been released at the time of this writing no information on the chip...

Page 16: ...used extensively if not and has set for a while toner may have compacted 9 The cartridge may have been removed from the printer and the exposed chip damaged in some way before reinstalling in the printer 929 Toner Sensor Error or similar When this is displayed it is 9 NOT chip related 9 a MECHANICAL breakdown of the cartridge 9 Toner sensor gears spring loaded clutch are loose on the shaft The gea...

Page 17: ... also using this engine Make sure your replacement chip is universal or brand specific if using in these machines Contact your vendor for the correct chips On the Non Prebate cartridges the chip is also present but the killer part is not active These cartridges can be re manufactured as much as you want the chip will not interfere Lexmark 4045 Optra M Lexmark Cartridge Part 17G0152 17G0154 4K00198...

Page 18: ...t New replacement chips are available now On the Non Prebate cartridges the chip is also present but the killer part is not active The Standard cartridges can be re manufactured as much as you want the chip will not interfere In both cases the chips use the new Overdrive code Make sure your supplier is up to date with the proper code There are multiple other printer brands that use this engine Som...

Page 19: ...ashing up and down Release the CANCEL button and close the door Lexmark E250 350 Lexmark Toner Cartridge Part s E250A11A Return Program E250A21A Standard OEM Toner Stated Yield OEM Drum cartridge E250X22G Stated drum yield This series was just released as of this writing No information is available yet on the chips or resets if needed Check with your supplier for more information Lexmark E450 Lexm...

Page 20: ...rt is not active These cartridges can be re manufactured as much as you want the chip will not interfere Lexmark T430 Lexmark Cartridge Part 12A8420 12A8425 Non return 12A7310 12A7315 OEM Stated Yield 12A8420 6 000 12A8425 12 000 The Return cartridges have an ARD installed on the front left side of the cartridge as the cartridge would be inserted into the machine Other vendors such as Toshiba and ...

Page 21: ...re your replacement chip is universal or brand specific if using in these machines On the Non Prebate cartridges however the chip is also present but the killer part is not active These cartridges can be re manufactured as much as you want the chip will not interfere The T520 522 T620 622 T630 Series and Optra T SE series all use different chips None are interchangeable The SHY 32K cartridge is de...

Page 22: ...om Xerox Sharp FO 55ND Toner Cartridge These cartridges have a chip that must be replaced each cycle New replacement chips are available Minolta PageWorks 1350 Minolta Drum Cartridge Part 1710568 001 OEM Stated Yield 20 000 There are a few different reset procedures for the drum units all dependant on the machine All are done either by the Printer menu or through the printer driver Minolta PageWor...

Page 23: ...ge into the machine The same fuses are used for both cartridge types Mita LDC 650 Mita Cartridge Part 63582010 Pitney Bowes Part 9640 OEM Stated Yield 10 000 On the gear side of the cartridge there is a large white gear with a floating tab mechanism that has two notches in it For the machine to accept the cartridge as new the tab must be set so that the outermost notch is engaged Be careful to res...

Page 24: ...ELECT 1x until the display shows Resetting Toner page Count Press READY Okidata B6200 6300 Series Okidata Cartridge Part 52114501 52114502 6300 only OEM Stated Yield 10 000 17 000 respectively Unlike most of the other Okidata machines these cartridges use a chip that has to be replaced It uses an odd round style ship and there are many manufacturers using them Most have different chips Make sure y...

Page 25: ...on Keep holding the button down until you see MAINTENANCE MODE on the display panel Release the button Press the MENU1 MENU2 button three times The display will read DRUM COUNT RESET Press the ENTER QUIET button The display will read DRUM COUNT RESET RESETTING then INITIALIZING then WARMING UP and finally ON LINE The counter is reset Reset procedure for all other OL series Laser Printers Turn the ...

Page 26: ...n the display Then press the Select Function key Press the 7 Counter Display One Touch Key The display shows Drum Count Press the Yes left arrow key to clear the counter Press the select Function key to finish The Counter is reset OkiFax 2400 2600 Okidata OPC Cartridge Part 56116901 OEM Stated Yield 20 000 Unlike most of the other Okidata printer Fax machines there is also a counter that must be r...

Page 27: ...nction key Press the 7 Counter Display One Touch Key The display shows Drum Count Press the Yes left arrow key to clear the counter Press the select Function key to finish Okidata OP 8W Okidata OPC Cartridge Part 40709901 Type 6 Okidata OP 6W 8W OkiOffice 84 OEM Stated Yield 10 000 Again the procedure for these machines is the same as for the OkiFax 1000 1050 5300 5600 and the OP 4W but with a dif...

Page 28: ...ata OPC Cartridge Part 40433308 20 000 Press the Menu Exit key Press the Down Arrow until the display shows Counter Press Enter twice Press Clear twice Press the Menu Exit key The counter is reset Panasonic KXP 4400 OPC Cartridge Panasonic OPC Cartridge part KX PDM6 OEM Stated Yield 6 000 This cartridge uses an optical reset The waste chamber must be spotless There is a float inside that moves up ...

Page 29: ...um error message is displayed on your computer screen press CTRL SHIFT F1 all at the same time This will clear the drum count on the printer We are continuing to look into resetting the printer by itself Ricoh Aficio 200 OPC Cartridges Ricoh OPC Cartridge 209622 Type 250 OEM Stated Yield 45 000 The reset gear in the Ricoh Aficio 200 OPC cartridge has a different purpose than most reset mechanisms ...

Page 30: ...Press the MENU button Press the RIGHT ARROW button 4x until Setup shows on the display Press ENTER Press the RIGHT ARROW button 5x until Maintenance shows on the display Press ENTER Press the RIGHT ARROW button until Check others shows on the display Press ENTER Press the RIGHT ARROW button until Imaging unit shows on the display Press ENTER Press the RIGHT ARROW button until Reset shows on the di...

Page 31: ...artridge Starter cartridges do not have a fuse but will need one when the cartridge is rebuilt The holder is already there on the starter cartridges there is just no fuse present Samsung ML 1750 Toner Cartridges Samsung Cart ML 1750D3 XAA OEM Stated Yield 3 000 There are a few different versions of these cartridges Some use a fuse some do not Those that do use a 5 x 20 mm glass fast acting 63 mA 1...

Page 32: ...t chips Some reset boxes will also allow the change from one manufacturer to another Samsung ML 3051 Toner Cartridges Samsung Cart ML D3050A ML D3050B OEM Stated Yield 4 000 8 000 respectively Like the ML 2150 these cartridges use a chip The chips must be replaced each cycle There are different manufacturers using this engine Each manufacturer has it s own separate chip even Samsung has different ...

Page 33: ...Cartridge message the wrong resistor is installed These resistors do not go bad and should never need to be replaced unless you are changing brands The resistors are under a small contact plate on the gear side of the cartridge Sharp AL 1000 Xerox XD 100 Toner Cartridges Sharp Cart AL 100TD Xerox Cart 6R914 OEM Stated Yield 6 000 The standard AL 100TD and 6R914 cartridges are not interchangeable T...

Page 34: ...m the others in that the Oblong Tab on the back of the cartridge has it s own unique location In addition to the tab the Waste Chamber is also different It has a different shape and is held on by one screw at the top and a plastic tab on the bottom The chip is installed in the back of the connector on the cartridge Xerox WorkCentre Pro 215 Toner Xerox Part 6R988 6R987 OEM Stated Yield 6 000 These ...

Page 35: ...d Yield 18 000 These machines use the AL 110TD toner cartridge and have a different reset procedure then the normal AL 100DR machines use To reset the cartridge through the menu do the following Enter the diagnostics menu by turning the machine on and within 4 seconds press CLEAR All of the display will go blank Using the 10 and 1 buttons copy quantity enter 24 press PRINT enter 7 press PRINT agai...

Page 36: ...achine there is a new drum If the drum unit has never been rebuilt this flag gear is not there It can be ordered from Sharp but there is also a reset that can be done through the menu To clear the drum count if the flag gear is not present simulation 24 07 must be run To enter the simulation mode press the CLEAR KEY EXPOSURE SELECT KEY CLEAR KEY EXPOSURE SELECT KEY Press 24 Press 07 Press PRINT Th...

Page 37: ...here It can be ordered from Sharp but there is also a reset that can be done through the menu To enter the simulation mode press the CLEAR KEY INTERRUPT KEY 0 KEY INTERRUPT KEY MAIN CODE START KEY SUB CODE START KEY Main code for clearing the developer 24 SUB CODE for clearing the developer 7 The drum count is now cleared To exit the simulation mode press the CLEAR ALL KEY Turn the machine off and...

Page 38: ...5x20mm fast acting glass type Sharp JX 9600 Toner Cartridge Sharp Cartridge Part JX 96ND OEM Stated Yield 15 000 This cartridge needs to have the fuse replaced each cycle The replacement fuses are physically different from the OEM but work the same The fuses for this cartridge are a special very fast acting type and must be ordered from your supplier The replacement fuse must be inserted across th...

Page 39: ...6 Press the select key once 7 Press the previous key until HEATER OFF is displayed 8 Press the select key once 9 Press the previous key until MULTI OFF is displayed 10 Press the select key once 11 Press the previous key until TONER OFF is displayed 12 Press the up key once TEST PRINT will be displayed 13 Press the FORM FEED key This will give the levels for the printer heater and toner Write down ...

Page 40: ...ounter is reset The lever doesn t move much This can and should be done with the power off The old style OPC cartridge came with a metal bar that you can set so that it protrudes from the cartridge The bar would hit the lever and reset the counter Newer cartridges have a small piece of black plastic that will hit the lever and be crushed in These cartridges cannot be reset You must manually reset ...

Page 41: ...s type with axial leads for soldering Xerox Country Codes Xerox lists two to three digit codes for most of their cartridges Most of the time the cartridges are identical but the reset chips are programmed differently The following list is not all the country codes just the ones we have been able to confirm US USA WH Western Hemisphere XCL Xerox Limited Canada XL England RX Rank Xerox As we are abl...

Page 42: ...mber that your customer s machine calls for The chips are not interchangeable Other cartridges error codes are J6 Incorrect cartridge type J3 Cartridge not seated properly or not present Xerox N 24 32 40 OEM Stated Yield 20 23 000 Depending on cartridge This engine has more non interchangeable cartridges than any engine I have ever seen All of them use an ARD that is built into the connector Almos...

Page 43: ...s They are interchangeable just sold from different sources A list of some of them is as follows 13R8 US 13R10 13R30 113R92 Retail Stores and 13R500 This cartridge uses an optical reset similar to the Panasonic 4410 The waste chamber must be spotless and the float in the down position There is a clear plastic bubble on top of the cartridge This is what the sensor looks at and it must be spotless T...

Page 44: ...nside They also have an extra tab on the back side of the cartridge that stops the cartridge from being installed completely in a 5018 machine The cartridges used in these machines are the 13R67 US 13R68 RX XL 13R69 XLA 13R520 XCL These machines are basically set up to run for life in other words the drum cartridge is run until there is a problem At that point another cartridge is installed and th...

Page 45: ...s are different Xerox 5312 5313 5314 Xerox OPC Cartridge Part 13R60 13R62 OEM Stated Yield 18 000 To reset the counter in the 5312 14 OPC cartridges the connector on the rear of the cartridge must be replaced This will clear the J7 or J8 codes J7 change copy cartridge J8 wrong or bad connector There are many different cartridges that use different connectors for these machines A list of some of th...

Page 46: ... have small fuses inside while the 5340 uses an EEProm There are many different cartridges that use different connectors for these machines A list of some of them is as follows 13R75 56 US 13R516 XCL 13R57 RX If you are outside the US and are not sure what type of connector to use it is possible to find out by going into the machines diagnostics To do this turn the machine off press the 0 while tu...

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