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Service Menu 

 

 

STAR TRAC FITNESS 

1 of 8 

637-1414  Rev: A

 

TV Setup and Troubleshooting 

 

E-TRe & E-TRxe 

 
 
The following procedure will guide you through the Channel Scan of the Embedded E-TRe and E-TRxe treadmills. 
 
 

Step 1 

Start on the default screen (Fig. 1). 

 

Fig. 1 

 
 

Step 2 

Press and hold the VOL ‘

+

’ key and the CH ‘

+

’ key and the number ‘3’ 

key on the keyboard at the same time to enter the Service Menu (Fig. 
2). 
 

 

Fig. 2 

 

VOL 

 

CH 

 

 
 

 

 
 
Step 3 

Press the number ‘5’ key on the keyboard or touch “Calibration And 
Setup”. 

 
 

 

 

 

Summary of Contents for E-TRe

Page 1: ...ough the Channel Scan of the Embedded E TRe and E TRxe treadmills Step 1 Start on the default screen Fig 1 Fig 1 Step 2 Press and hold the VOL key and the CH key and the number 3 key on the keyboard a...

Page 2: ...Service Menu STAR TRAC FITNESS 2 of 8 637 1414 Rev A Step 4 Enter the Password 2 1 8 and press OK Fig 3 Fig 3 Step 5 Press the number 6 key on the keyboard or touch TV Set Up Fig 4 Fig 4...

Page 3: ...Service Menu STAR TRAC FITNESS 3 of 8 637 1414 Rev A Once in the TV Setup menu there will be six options Fig 5 Fig 5...

Page 4: ...standard C Choose to scan only analog digital or both types of signals D The number of channels scanned will be displayed here Once completed this will show Channel Scan Completed Fig 7 Fig 7 E These...

Page 5: ...undesired show was captured during the channel scan it can be removed from the lineup by tapping the NO circle Tap YES to keep it in the lineup D A preview of the current channel will be displayed her...

Page 6: ...hannel configuration only works for analog TV Fig 9 A Choose the standard Norm for the country that the machine is in B Tap on the frequency column of each channel and key in the desired frequency for...

Page 7: ...ve the USB drive and insert it into the center console of the next unit 5 Wait until the USB source is recognized by the system 6 From the TV Setup screen select Import TV Config A prompt will say tha...

Page 8: ...rac Technical Service Screen A Inactive Icon Screen B Active Icon Result 1 Screen A still has inactive TV icon and screen B has an active TV icon Yes Result 2 Screen A has an active TV icon but screen...

Page 9: ...l scan Some channels missing after channel scan Bypassing the coax cable inside the cardio machine may be necessary This is for troubleshooting purposes only This bulletin is used with the flow chart...

Page 10: ...TNESS 2 of 2 637 1413 Rev A 3 Transfer the quick connect from the internal cable to the external cable Fig 4 Fig 4 4 Connect the coax cable from the wall directly into the back of the screen Fig 5 Fig...

Page 11: ...uality Some channels missing after channel scan Testing with a known good coax cable source will expedite the troubleshooting process This bulletin is used with the flow chart for the symptoms listed...

Page 12: ...he tuner card in the embedded screen has become loose and is not making proper contact with the motherboard To resolve this remove the embedded screen completely from the machine then remove the sheet...

Page 13: ...nce the sheet metal is removed the tuner card is exposed Fig 3 Fig 3 Check the tuner card Ensure that it is seated completely into the slot Gently push the card to reseat it completely There should no...

Page 14: ...at the two Phillips screws are firmly secure Do not over tension the screws Fig 5 Fig 5 Reinstall the sheet metal cover and embedded screen back on the machine Be careful do not pinch any cables while...

Page 15: ...ensure the proper delivery of both analog and digital signals Star Trac requires all coax cables to have compression connectors Fig 1 Fig 1 The dielectric must be flush with the hole in the connector...

Page 16: ...rs Crimp On Twist On Two Piece These connectors do not offer a water tight solid connection like the compression connectors They are also more likely to interfere with digital signals Possible Symptom...

Page 17: ...r Debris This occurs when any of the braiding is touching the center conductor Fig 7 or if there is no dielectric around the center conductor Fig 7 Possible Symptom Analog Snowy grainy picture Fig 8 D...

Page 18: ...and center conductor get pulled back into the connector Fig 10 The center conductor is not long enough to make the proper connection This is often caused by a broken connector Fig 11 Fig 10 Fig 11 Pos...

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