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Support for you
Help is never far away. You can access our support
website and a range of help options directly in your device
using the Support application. Or you can visit
support.sonymobile.com from any supported browser.
The support options on our website include downloads,
troubleshooting tips, User guides, support numbers, and
chat and email support. You can access support contact
information for your country or region using the Contact us
links.
If you don’t have a network connection, you can still
access support contact information such as phone
numbers and email addresses in your device. Just open
the Support application and select the Contact us
option near the top of the screen.
To access the Support application
1
From your Home screen, tap
.
2
Find and tap
.
Overview
2
3
4
1
5
6
1
Charging/Notification light
2
Power key
3
Volume/Zoom key
4
Camera key
5
Charger/USB cable port
6
Nano SIM/Memory card slot cover
To insert a memory card
1
Insert a fingernail into the gap between the top of the
memory card slot cover and the device, then open the
cover.
2
Press the button next to the memory card slot (as
illustrated) using the tip of a paper clip or other similar
object with a long, fine tip, then drag out the memory card
holder that pops out.
3
Place the memory card in the holder, then re-insert the
holder.
4
Close the cover.
Make sure you insert the memory card in the correct
orientation.
To insert the nano SIM card
Your device only supports nano SIM cards. Make sure you
use the nano SIM card holder and don’t confuse the nano
SIM card slot with the memory card slot.
1
Insert a fingernail into the gap between the top of the nano
SIM card slot cover and the device, then open the cover.
2
Press the button next to the nano SIM card slot (as
illustrated) using the tip of a paper clip or other similar
object with a long, fine tip, then drag out the nano SIM
card holder that pops out.
3
Place the nano SIM card in the holder, then re-insert the
holder.
4
Close the cover.
If you insert a nano SIM card while the device is powered
on, the device restarts automatically.
To turn on the device
1
Make sure your device is charged for at least 30 minutes
before you turn it on for the first time.
2
Press and hold down the power key until the device
vibrates.
3
Wait a while for the device to start.
To activate the screen
•
Briefly press the power key .
Starting up
The first time you start your device, a Setup guide opens to
help you configure basic settings, personalise your device
and sign in to some accounts, for example, your Google™
account. The Setup guide can also be accessed later from
the Settings menu.
Important Information
Before you use your device, please read the Important
information provided in the Setup guide in your device. From
here, you can find legal information as well as warranty,
safety and SAR information.
Transferring contacts and other
content
If you need help to find and transfer contacts, messages,
photos and other data from an old device to your new device,
we recommend that you use the Xperia™ Transfer
application. Visit
www.sonymobile.com/xperiatransfer for
more information.
Dust and water protection
Your device is waterproof and protected against dust as long
as you follow a few simple instructions: make sure all ports
and attached covers are firmly closed; don´t take the device
deeper than 1.5m in water and for longer than 30 minutes;
and only use it in fresh water.
Casual use in chlorinated pools is permitted provided the
device is rinsed in fresh water afterwards. Do not expose it to
seawater or saltwater pools. Abuse and improper use of the
device will invalidate the warranty.
Your device has an Ingress Protection rating of IP65 and
IP68. To see what this means and for more information, visit
www.sonymobile.com/durability.
After using your device in water, it’s important that the
USB port is completely dry before a USB cable is inserted
into it. To remove moisture from the USB port, shake your
device several times with the USB port facing downwards
and then use a micro-fibre cloth to wipe the device dry. If
moisture is still visible in the USB port, repeat the shaking
and drying procedure.
Learn more
You are now ready to start using your new device. To learn
more about your device and its full functionality, access our
support website directly in your device using the Support
application or by visiting
support.sonymobile.com.
Frequency bands and model info
Below is the model number and supported frequency bands
for your device. You can find your model number under
Settings > About phone.
E5303
UMTS HSPA Band 1 2 5 8 GSM GPRS/EDGE
850/900/1800/1900 LTE Band 1 3 5 7 8 20
E5606
UMTS HSPA Band 1 2 4 5 8 GSM GPRS/EDGE
850/900/1800/1900 LTE Band 2 4 5 7 12 13 17 28
E5653
UMTS HSPA Band 1 2 5 8 GSM GPRS/EDGE
850/900/1800/1900 FDD LTE Band 1 3 5 7 8 20 28 TDD LTE
Band 40
Some frequency bands might be turned off in certain
markets or by certain operators.
Legal information
Sony E5303/E5606/E5653
Publication number: 1284-9581.2
This Startup guide is published by Sony Mobile Communications Inc. or its local affiliated company, without
any warranty. Improvements and changes to this Startup guide necessitated by typographical errors,
inaccuracies of current information, or improvements to programs and/or equipment, may be made by
Sony Mobile Communications Inc. at any time and without notice. Such changes will, however, be
incorporated into new editions of this Startup guide. All illustrations are for illustration only and may not
accurately depict the actual device.
See regulatory information such as the device CE mark in the relevant label tray in the device.
All product and company names mentioned herein are the trademarks or registered trademarks of their
respective owners. Any rights not expressly granted herein are reserved. Visit
www.sonymobile.com/global-
en/legal/
for more information.
Product compliance: This product has been manufactured by or on behalf of Sony Mobile Communications
Inc., 1-8-15 Konan, Minato-ku, Tokyo 108-0075, Japan. Inquiries related to product compliance based on
national legislation shall be addressed to Sony Mobile Quality Office, Sony Mobile Communications Inc.,
1-8-15 Konan, Minato-ku, Tokyo 108-0075, Japan. Should your device need warranty service, please return
it to the dealer from whom it was purchased or visit
support.sonymobile.com/contact
to contact your local
Sony Mobile repair partner (national rates may apply).
© 2015 Sony Mobile Communications Inc. All rights reserved.
To view the CE mark and the FCC ID
1
Insert a fingernail into the gap between the top of the
memory card slot cover and the device, then open the
cover.
2
Press the button above the nano SIM card slot using the
tip of a paper clip or other similar object with a long, fine
tip, then drag out the nao SIM card holder that pops out.
3
Using the same tool as described above, drag out the label
tray in the nano SIM card slot. The CE mark is now
viewable.
4
To view the FCC ID, turn the device over. The FCC ID is
displayed on the other side of the label.
If a SIM card is inserted in the device, the device restarts
automatically when you drag out the nano SIM card
holder.
To view the regulatory compliance mark
•
Open the phone dialer, then enter *#07#.
Startup guide
Xperia
™
M5
E5303/E5606/E5653
Sony Mobile Communications Inc.
1-8-15 Konan, Minato-ku, Tokyo 108-0075, Japan
1284-9581.2