background image

1

SimpliFire  •  SF-FORMAT36  •  2042-950 Rev. B  •  10/21

Model(s):

WARNING: To reduce risk of fire, electrical shock, or personal injury, read all instructions 

before using appliance. 

Owner’s Manual

Installation and Operation

DO NOT DISCARD THIS MANUAL

NOTICE

DO NO

T

DISCARD

•  Important operating 

and maintenance 

instructions included.

•  Read, understand and follow 

these instructions for safe 

installation and operation.

SF-FM43-WH

SF-FM50-WH

SF-FM60-WH

READ CAREFULLY BEFORE ATTEMPTING TO ASSEMBLE, INSTALL, OPERATE, OR MAINTAIN 

THIS PRODUCT.

PROTECT YOURSELF AND OTHERS BY OBSERVING ALL SAFETY INFORMATION.  FAILURE 

TO COMPLY WITH INSTRUCTIONS COULD RESULT IN PERSONAL INJURY AND/OR 

PROPERTY DAMAGE. 

Please contact your SimpliFire dealer with any questions or concerns. 

For the location of your nearest SimpliFire dealer, 

please visit www.hearthnhome.com.

Congratulations!

Congratulations on selecting a SimpliFire Electric Appliance, an elegant and clean alternative to wood  & gas burning 

appliances. The SimpliFire electric appliance you have selected is designed to provide the utmost in safety, reliability, and 

efficiency.

Printed in China  -  Copyright 2021

FORMAT 

Wall Mount Series:

Mantel(s):

SF-FORMAT36

•  Leave this manual with 

party responsible for use 

and operation.

Summary of Contents for SF-FM43-WH

Page 1: ...CT PROTECT YOURSELF AND OTHERS BY OBSERVING ALL SAFETY INFORMATION FAILURE TO COMPLY WITH INSTRUCTIONS COULD RESULT IN PERSONAL INJURY AND OR PROPERTY DAMAGE Please contact your SimpliFire dealer with any questions or concerns For the location of your nearest SimpliFire dealer please visit www hearthnhome com Congratulations Congratulations on selecting a SimpliFire Electric Appliance an elegant a...

Page 2: ...tions Disconnect power at service panel and have appliance inspected by a certified electrician before reusing Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire or damage the appliance To prevent a possible fire do not block appliance fan air intakes or exhaust in any manner A heater has hot and sparking parts inside Do n...

Page 3: ...l Instructions 15 E Appliance Final Setup 19 5 OPERATING INSTRUCTIONS A Manual Controls 20 B Operating by Remote Control 21 C Room Temperature and Thermostat Function 22 D Resetting Temperature Cutoff Switch 22 E Setting Retention 22 6 MAINTENANCE A Maintenance 23 B Cleaning 23 C Servicing 23 D SimpliFire Troubleshooting Guide 25 E Service Parts List 26 F Contact Information 27 Safety Alert Key DA...

Page 4: ... distributor whichever occurs earlier However the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT regardless of the installation or occupancy date The term Lifetime in the table below is defined as 20 years from the beginning date of warranty coverage for gas appliances and 10 years from the beginning date of warranty coverage for wood and p...

Page 5: ...exhaust fans or forced air furnaces or other such causes 6 use of fuels other than those specified in the operation instructions 7 installation or use of components not supplied with the applicable Product or any other components not expressly authorized and approved by HHT 8 modification of the appliance not expressly authorized and approved by HHT in writing and or 9 interruptions or fluctuation...

Page 6: ...l the instructions before starting the installation Follow these instructions carefully during the installation to ensure maximum safety and benefit This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful EMI to radio or television reception which can be determined by turning the equipment off and on The user is...

Page 7: ... and Hardware List SF FORMAT36 Part Quantity Appliance 1 Instruction Manual 1 Remote Control 1 AAA Alkaline Battery 2 Small Crystal Stones Clear 1 bag 880g Large Crystal Stones 1 bag 7 Log Assemby 1 ST4 8 Screw 4 L Shaped Bracket 2 Toggle Bolt 6 Masonry Anchor UX8 51 6 ST6 50 Screw 6 Wall Mount Bracket 1 Hard Wire Terminal Block 1 A Parts and Hardware Parts and Hardware List Mantels SF FM43 WH SF ...

Page 8: ... 130 200 94 140 250 91 C Appliance Dimensions B A D E C F G H I J K Model A B C D E F G H I J K SF FM50 WH in 50 6 7 8 36 1 16 12 5 8 23 5 16 5 1 8 7 7 8 3 11 16 7 8 5 1 2 9 7 8 mm 1270 175 916 321 592 130 200 93 22 140 250 SF FM60 WH in 59 7 8 11 13 16 36 1 16 12 5 8 23 5 16 5 1 8 7 7 8 3 11 16 7 8 5 1 2 9 7 8 mm 1520 300 916 321 592 130 200 93 22 140 250 Figure 3 2 Appliance Dimensions SF FM50 W...

Page 9: ...nd 4 1 to determine location of ap pliance installation E Clearance to Combustibles Minimum Clearance to Combustible Construction Sides 0 in Floor 0 in Top 0 in Back 0 in Front 36 in See Figure 3 3 F Electrical Supply Circuit Requirements Plan the location of the appliance so that it will have ad equate electric power A 15 AMP 120VAC 60Hz circuit is required Additional appliances on the same circu...

Page 10: ... in 451 mm Figure 4 1 Discrete Locating of Outlet Receptacle NOTICE These instructions are not substitutes for the requirements of local building codes Appliance Location When locating the wall mount bracket be aware of the final position and dimensions of the appliance mantel and electrical receptacle See Figures 3 1 and 3 2 for mantel dimension and Figure 4 1 for dimension in rela tions to the w...

Page 11: ... the fastener holes in the bracket For each of the marked mounting point locations determine which points align with a structural fram ing member A minimum of two 2 locations must be secured into a framing member At the points where a wood or metal framing mem ber exists the ST6X50 screw can be installed directly into that structural member For every mounting hole that does not align with a struct...

Page 12: ...gure 4 5 Installing Anchors in Hollow Wall Figure 4 4 Toggle Bolt Installation through Mounting Bracket WARNING Risk of Damage or Personal Injury Al lowable pull out and shear strength are 25 of ultimate values or less as required by building authorities Wall Masonry Anchors Figure 4 6 Masonry Anchor Placement WARNING Risk of Damage or Personal Injury Do not use supplied masonry anchors on hollow ...

Page 13: ...ppliance using four 4 provided ST4x8 screws See Figure 4 9 Re mount the appliance to the wall mount bracket 1 Hang appliance on the mounting bracket 2 Align the slots on the back of the appliance with the tabs on the bracket 3 Hang the appliance and pull down to ensure the hooks are fully engaged See Figure 4 8 4 Secure the bracket to the sides of the appliance using the two 2 ST4x6 screws retaine...

Page 14: ... and grounded in accordance with local building elec trical codes 1 Remove the power cord cover plate located on the bottom of the appliance Retain the screws 2 Disconnect the power cord terminal block from the three wires inside the appliance Wires are released by disconnecting the three conductor wire connector Discard the power cord assembly 3 Connect the three conductor wire connector to the c...

Page 15: ...ardware from the packaging Tools and Supplies Needed Magnetic Phillips screwdriver KIT COMPONENTS SF FM43 WH SF FM50 WH SF FM60 WH Mantel Top 1 1 1 Mantel Bottom 1 1 1 Mantel Side Panel 2 2 Thumb Screw 2 2 2 Rubber Washer 2 2 2 M5 35 Screw 2 4 4 M6x18mm Flat Washer 2 4 4 Installation Instructions 1 1 1 Touch Up Paint Pen 1 1 1 B A D E C F G H I J K Model A B C D E F G H I J K SF FM43 WH in 37 13 1...

Page 16: ...ay need to be removed to access the wire connector See Figure 1 and 2 2 Fasten the bottom mantel section to the appliance with two M5 35 Phillips screws See Figure 5 Figure 1 Figure 2 A B C D E F G I H J K Model A B C D E F G H I J K SF FM50 WH in 50 6 7 8 36 1 16 12 5 8 23 5 16 5 1 8 7 7 8 3 11 16 7 8 5 1 2 9 7 8 mm 1270 175 916 321 592 130 200 93 22 140 250 SF FM60 WH in 59 7 8 11 13 16 36 1 16 ...

Page 17: ...e appliance 6 Secure the top mantel to the appliance using two 2 M5X12 thumb screws with rubber washers See Figure 5 Figure 5 M5 35 PHILLIPS SCREWS and WASHERS M5X12 THUMB SCREWS WITH RUBBER WASHERS SF FM50 WH and SF FM60 WH Installation 1 Slide the bottom mantel section onto the appliance and connect the bottom mantel wire connection to the appliance wire connector protruding from the bottom of t...

Page 18: ...e installing the mantel See Figure 8 Figure 9 7 Secure the top mantel to the appliance using two 2 thumb screws with rubber washers See Figure 10 8 Secure the side panels using two 2 provided M5 35 screws Figure 10 2042 951 NOTICE The total weight of objects placed on the mantel shelf must not exceed 50 lbs 23 Kg M5X12 THUMB SCREWS WITH RUBBER WASHERS M5 35 PHILLIPS SCREWS and WASHERS 5 Slide the ...

Page 19: ... To install the clear crystal media carefully spread me dia across the fuel bed as desired See Figure 4 10 Figure 4 10 Media Installation ShadowGlo Log Set The appliance also comes with a one piece ShadowGlo Alpine Timber log set This can be installed in lieu of crystal media by placing the log as sembly directly onto the appliance fuel bed See Figure 4 11 Figure 4 11 ShadowGlo Log Set Assembly ...

Page 20: ...upper right side of the appliance A beep should be heard when the power is first applied See Figure 5 1 Power Button The Power button turns the power of the appliance on or off Flame Button By pressing the FLAME button the appliance will cycle through four flame effects Heater Button The HEATER button will cycle from low to high to off settings Fuel Bed LED Light Button The Fuel Bed LED light butt...

Page 21: ...s displayed Hold Thermostat button for 3 seconds to toggle the LCD display from C to F Power button must be on to set C to F Remote displays the temperature set point If no temperature is displayed appliance is no longer in thermostat mode If in Stand by mode temperature will display but cannot be adjusted Appliance emits single audible beep to confirm command to change desired temperature set poi...

Page 22: ...he actual temperature is greater than the remote control temperature set point To exit Thermostat mode toggle Temperature button until no temperature is displayed This function can also be used as a thermostat under the following conditions When the remote control display is set to a desired room temperature using the thermostat button the appliance heater will turn OFF automatically when the room...

Page 23: ...ther lubrication WARNING Risk of Fire To reduce risk of fire do not store or use gasoline or any other flammable vapors or liquids in the vicinity of the appliance WARNING Risk of Electrical Shock Any other servic ing needed must be performed by an authorized service representative Do not attempt to service the appliance yourself B Cleaning Cleaning Glass Dust particles can be removed by buffing l...

Page 24: ...se thermostat set point on the remote or exit thermostat mode toggle the thermostat button until no temperature set point is displayed on the remote See Room Temperature and Thermostat Function section of the manual Appliance has overheated and safety thermal switch has tripped Unplug or turn off power at circuit breaker and allow it to cool for 15 minutes Then plug in the appliance or turn power ...

Page 25: ...by itself Defective control board PCB Replace control board PCB Similar infrared signal from another remote causing appliance to turn on pre 2019 manufactured appliances only Some TV remotes may cause the appliance to turn on for appliances manufactured before 2019 Replace control board PCB Excessive noise with heater on Interference with fan blade Inspect heater assembly and fan for obstructions ...

Page 26: ... 1 Wall Mount Bracket BRACKET FMT36 Y 2 Mantel Accent LED Lights For SF FM43 WH LED FM43 Y 3 Mantel Side Panels w Accent LEDs For SF FM50 WH LED FM50 WH Y For SF FM60 WH LED FM60 WH Y 4 PCB Board PCB FMT Y 5 Heater Assembly HEATER FMT Y 6 Remote REMOTE AC Y 7 Alpine Timber Log Set One piece LOGS FMT36 Y 8 Crystal Media clear small clear large black small CRYSTAL SCION 9 Power Cord PLUGIN ALLP Y Fo...

Page 27: ...______________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ Printed in China Copyright 2021 DO NOT DISCARD THIS M...

Reviews: