ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com
ShoreTel IP Phone 485g Quick Reference
PHONE OPERATION
Place Calls
Use the speakerphone or a headset
or
+ Ext.
Use the Directory
+
to
Make a conference call
+ Ext. +
or
Make a call from History
+
to select
+
Use the Intercom (through Directory)
+
to
+
Answer Calls
Answer a call
Lift handset or
or
or
Send a call to voicemail
or
Divert an incoming call
+ Ext. +
Adjust volume of handset, headset,
or speakerphone
to select
Answer call waiting (incoming call)
Press green blinking call appearance button or
Pick up a call for another extension
+ Ext.
Interact with Calls
Mute a call
Place a call on hold
or press call appearance button
Take a call off hold
or press orange blinking call appearance button
Transfer a call
+ Ext. +
or
Join calls
Park a call on another extension
+ Ext.
Unpark a call
+ Ext.
VOICEMAIL
Check visual voicemail
+ Pa
Log in to voicemail
main menu
+
+ Pa
Log in from another
extension
+
+
+ Ext.+ Pa
EXTENSION ASSIGNMENT
Using Phone Interface
Assign ext. to Available
or Anonymous phone
+ Ext. + Password
+
Unassign extension
+Pwd.+
+
+
+
+
Assign your ext. to an
assigned phone
+
+ Ext.+Password
+
Using Voicemail System
Change ext. assignment
+
+
+Ext.+P
+
Unassign extension
+
+
+Ext.+P
+
CUSTOMIZE YOUR PHONE
Select a ringtone
+P
+
+
+
+
+
Change call handling
mode (CHM)
+
to
Change CHM and call
forwarding
+P
+
+
+
+
+
Change wallpaper
+P
+
+
+
+
+
Change time zone
+P
+
+
+
+
+
Log in or out of
workgroup
+P
+
+
+
+
+
TROUBLESHOOTING
View phone information
+
(INFO#)
Reboot your phone
+
(RESET#)
Note:
For details about using the phone, see the
ShoreTel IP Phone 485g User Guide
.
