Sharp Aquos zero5G basic DX Notes On Usage Download

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Be sure to read this manual before use

In this manual, the “AQUOS zero5G basic DX SHG02” is abbreviated as the

“SHG02” or the “product”.

In this manual, “au Nano IC Card 04” is abbreviated as “au IC Card”.

In this manual, “microSD™ memory card (commercially available)”,

“microSDHC™ memory card (commercially available)” and “microSDXC™
memory card (commercially available)” are abbreviated as “microSD
memory card” or “microSD”.

For illustrations and descriptions in this manual, refer to “

取扱説明書

詳細版

(Full Instruction Manual)” (Japanese) available on the au homepage.

Notes on Usage

September 2020, 1st Edition

Sold by: KDDI CORPORATION,

OKINAWA CELLULAR TELEPHONE COMPANY

Manufactured by: SHARP CORPORATION

SHG02

Summary of Contents for Aquos zero5G basic DX

Page 1: ...rcially available microSDHC memory card commercially available and microSDXC memory card commercially available are abbreviated as microSD memory card or microSD For illustrations and descriptions in this manual refer to 取扱説明書詳細版 Full Instruction Manual Japanese available on the au homepage Notes on Usage September 2020 1st Edition Sold by KDDI CORPORATION OKINAWA CELLULAR TELEPHONE COMPANY Manuf...

Page 2: ...ommunication may be interrupted if you move into a poor reception areas during communications Since this product uses radio waves the possibility of communication intercepts by third parties cannot be eliminated Though the 5G LTE WiMAX 2 UMTS GSM system has highly secure confidential communication features VoLTE LTE network by au is used when connecting with organizations that receive emergency ca...

Page 3: ...etimes be altered or lost due to faults repair or other handling of the product The Company is not liable for any damage or lost income resulting from recovery of these data It is recommended you keep a copy of important data on your PC s hard disk etc Whatever the cause of the defect or malfunction may be the Company assumes no responsibility for alteration or loss of saved data Contents saved in...

Page 4: ...nment and effectively use resources Old products are collected at au shops and other places The Company as appears in this manual refers to the following companies Sold by KDDI CORPORATION OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by SHARP CORPORATION Reproduction of the content of this manual in part or in whole is prohibited The content of this manual is subject to change without notice Pa...

Page 5: ...ediately result from improper use WARNING This symbol indicates that death or serious injury 1 may result from improper use CAUTION This symbol indicates that minor injury 2 and or physical damage 3 may result from improper use 1 Serious injury This refers to loss of sight injury burns high and low temperature electric shock broken bones injuries with residual aftereffects from poisoning etc and i...

Page 6: ...plug from power outlet Indicates that the power plug must be disconnected from the power outlet Precautions Common to the Main Unit Internal Battery Charger au IC Card Peripheral Devices DANGER Prohibited Do not use store or leave the equipment in locations subject to high temperatures or accumulation of heat near a fire or heating unit in a kotatsu or bedding under direct sunlight inside a vehicl...

Page 7: ...Notes on Waterproof and Dustproof Properties Prohibited Do not press the equipment strongly or broken it Especially when carrying the equipment in your pocket do not allow it to be hit with or nipped in objects May cause fires burns injury etc because of damage of the internal battery Take particular care with the followings Sitting or squatting down while putting the equipment in your pocket of t...

Page 8: ...tc to get inside the charging jack or external connection jack May cause fires burns injury electric shock etc Refer to the following for details on waterproofness zP 31 Notes on Waterproof and Dustproof Properties Instruction Use only optional parts specified by au May cause fires burns injury electric shock etc if you use a device other than specified one WARNING Prohibited Do not subject the eq...

Page 9: ... nearby follow the instructions of each facility Do not charge the equipment at the gas station or nearby Also pay attention to when using the product at a gas station or nearby and do not using it while refueling May cause explosions fires etc because of igniting flammable gas etc Instruction If any trouble such as an unusual odor unusual noise smoking overheating discoloration or deformation is ...

Page 10: ...hock etc Prohibited Do not place the equipment where the young children can reach it Be careful about where to store of small parts such as the au IC Card microSD memory card tray and the SIM eject tool sample in particular A young child may swallow the equipment or suffer injury electric shock etc Instruction Be careful when using the product continuously or charging because it may become warm Al...

Page 11: ... prompt medical treatment May result in loss of eyesight sick etc because of the substance inside the product WARNING Prohibited Do not point the illuminated light directly at someone s eyes Especially when you use it for young children keep sufficient distance from them Do not use Mobile light near people s faces Eyesight may be temporarily affected leading to accidents etc Prohibited Do not illu...

Page 12: ...iod May cause fires burns injury etc because of the light collecting mechanism of the lens Prohibited Laser proximity sensor Do not stare into proximity sensor May temporarily affect eyesight leading to accidents EN60825 1 2014 CLASS 1 LASER Product Instruction Turn off the product or set it to Airplane mode before going aboard an airplane Since using the product on airplanes is restricted follow ...

Page 13: ...ree is set loud sounds are being emitted from the product Even during stand by the ringtone or alarm sound may activate suddenly Hearing loud sounds for a long time may damage your hearing such as difficulty in hearing Also excessively high volume prevent you from hearing ambient sounds and cause an accident Instruction If you have a weak heart take extra precautions when setting functions such as...

Page 14: ...pment is affected by signals Instruction If the display part or camera lens is damaged be careful of broken parts and the exposed inside of the product May cause burns injury electric shock etc if you touch the broken or exposed parts Instruction If the internal battery leaks or emits an unusual odor immediately stop using the product and move it away from any naked flames or fire The battery flui...

Page 15: ...e inside the internal battery leaks do not get the liquid on your skin face hands etc clothes etc May result in damage your eyes or skin If the internal substance comes into contact with your eyes mouth skin or clothes immediately rinse the contacted area with clean water Also if it comes into contact with your eyes mouth etc seek medical treatment immediately after rinsing the contacted area Proh...

Page 16: ...erate magnetic waves May cause injury etc because of the adhered object Instruction Look at the display in a well lit place keeping a certain distance Eyesight may be weakened etc if you look at it in a dark place or closely Charger WARNING Prohibited Do not use if the cord of the specified charger sold separately is damaged May cause fires burns electric shock etc Prohibited Do not touch the spec...

Page 17: ...cessive force on the connection part with the specified charger sold separately connected to the product May cause fires burns injury electric shock etc Wet hands prohibited Do not handle the cord charging jack or power plug of the specified charger sold separately with wet hands May cause fires burns electric shock etc Instruction Always use the specified power supply and voltage When using overs...

Page 18: ...force on it such as pulling the cord May cause fires burns injury electric shock etc if you do not plug unplug it correctly Instruction If the charging jack is deformed such as bending it immediately stop using Also do not use the deformed one by returning it to the original shape May cause fires burns injury electric shock etc because of short circuit of it Disconnect plug from power outlet Unplu...

Page 19: ...when connected to an outlet May cause burns etc au IC Card CAUTION Instruction Be careful with the cutting surface not to injure any part of your body such as fingers when handling the au IC Card May cause injury etc because the cutting surface may be sharp SIM Eject Tool Sample WARNING Prohibited The tip of the SIM eject tool sample is sharp Do not use it pointing at yourself or others May hit yo...

Page 20: ...t tool out of the reach of young children May cause suffocation injury etc if a young child may swallow it Clear Case Sample CAUTION Prohibited Do not pinch your fingers when attaching the product to the clear case sample May cause injury etc Instruction If any trouble on your skin is occurs immediately stop using it and seek medical treatment Use of the product may cause itching rashes eczema etc...

Page 21: ...ects of signals on the equipment Electromagnetic signals may have harmful effects on the operation of the electronic medical equipment Instruction If there is any chance that the distance between the product and a person closest to you may get shorter than 15 cm such as when you cannot freely move around set the product not to emit radio wave in advance by setting Airplane mode turning the power o...

Page 22: ... Aluminum Anodizing Camera panel Reinforced glass AF coating Decoration of camera Aluminum Anodizing Mobile light Acrylic resin None au IC Card microSD memory card tray Exterior section PC resin With glass Coating Hard coating au IC Card microSD memory card tray POM resin Stainless None Gasket of au IC Card microSD memory card tray Silicon rubber None IMEI plate PET resin Printing SIM eject tool S...

Page 23: ...o ensure waterproof dustproof property equivalent to IPX5 IPX8 and IP6X of the product use the product with the au IC Card microSD memory card tray tightly closed Note that the waterproof dustproof property is not guaranteed in every usage condition Do not allow foreign objects such as liquid or dust to get inside the product or attach foreign objects such as liquid or dust to the charger or optio...

Page 24: ...Do not use outside when you can hear thunder Doing so might risk lightning strikes and electric shock Be sure to use only the specified peripheral devices Use of other peripheral devices might cause a fault Do not put the product in a cooking apparatus such as microwave oven or a pressure vessel Doing so might cause a fault The customer is not allowed to disassemble modify or repair the product Do...

Page 25: ...op of a wobbly table sloped surface or other unstable location Be careful especially when the product is charging or set to vibrate Doing so may allow the product to fall and cause injury etc When charging the product do not exceed the ratings given for outlets and wiring by multiple connections etc When the product becomes warm during use the screen brightness or part of its functions may be rest...

Page 26: ...er use the product without the valid certification Doing so violates the Radio Law and or the Telecommunications Business Law Take care not to place magnetized items such as magnetic cards speakers and TV sets near the product as it might cause malfunction Putting strong magnetism close to the product might cause false operation Do not bring the product close to magnetic cards such as cash cards c...

Page 27: ...using it may cause injury Putting a sticker etc on the display or a key may cause malfunction or shortened usage time Also doing so may damage the product If you put magnetized objects close to the product the speaker section sometimes emits sounds This is not a fault Note that if you forcefully pull the au IC Card microSD memory card tray or apply excessive force on it it may be damaged Bright pl...

Page 28: ...the touch panel on which a protective film sticker etc is put Operation while water drops or condensations are left attached to the display Operation with wet fingers or moisture fingers with sweat Operation under water Organic EL OLED display Although lighting intensity of OLED can be decreased partly and displayed color can be changed when the same image has been displayed for a long time the br...

Page 29: ... The internal battery is a consumable item If the performance of the internal battery does not recover e g the usable time after each charge has become extremely short the internal battery is at the end of service life so stop using it Since the battery is built in type the product will be kept at an au shop etc and charges will be incurred for repair Also you may not use the product in certain pe...

Page 30: ...ckers etc on the au IC Card Do not insert the au IC Card attached with a conversion adapter Doing so might cause a fault Do not subject the au IC Card to actions that can damage it use in high temperature conditions throwing in a fire allowing metal contacts to come in contact with foreign objects subjecting to shock bending or pressing wetting etc Doing so might erase data or cause a fault SIM ej...

Page 31: ...the third party s copyright you are not allowed to copy distribute publicly send modify the data without consent of the copyright holder except for personal use such as copying or quoting where provided for under the copyright law In addition do not use or modify portraits or names of other individuals without their consent as it may infringe on rights of portrait Note that shooting and recording ...

Page 32: ...tion that the au IC Card microSD memory card tray is securely closed Based on the experiments by the Company 1 IPX5 means that the cell phone continues to function as a phone after being subjected to a water jet approximately 12 5 liters min discharged from a water pouring nozzle inner diameter 6 3 mm from all directions and approximately 3 meters away from the cell phone for at least 3 minutes 2 ...

Page 33: ...y card tray opened the liquid may seep inside and cause electric shock or fault Stop using it turn off the power and then contact an au shop near you or Repair and Delivery Support Center When the product is wet wipe it with a dry and clean cloth When your hand or the product is wet or foreign objects are attached to it never open close the au IC Card microSD memory card tray The product is resist...

Page 34: ...rink seasoning food dirt or soil is attached on the product immediately wash it away When it gets dry and coagulated on the product the stains get hard to get rid of and may cause scratching or fault Using the product without completely washing sand or mud away may cause fault such as scratches and damages on the product Do not immerse the product in a bathtub or swimming pool Also do not use it u...

Page 35: ...harp object Doing so my cause damage or deformation to of the product resulting in impairment of waterproof dustproof property Precautions when using the product in a bathroom Do not let the product submerged into or get wet with hot water of a bathtub or hot spring or water containing soap detergent or bath powder Doing so might cause a fault If liquid other than tap water is attached on the prod...

Page 36: ...f property Be sure to observe the following items Do not remove or scratch it When closing the au IC Card microSD memory card tray do not get the rubber seal caught Also do not insert sharp objects into gaps around the au IC Card microSD memory card tray the earphone microphone jack or external connection jack section Doing so may damage the rubber seal and cause liquid or dust to get inside It is...

Page 37: ... resistant the specified charger sold separately and optional accessories are not water dust resistant Any water or foreign matter on the product or USB Type C plug when inserting the USB Type C plug while the product is wet or dirty might cause electric shock or short circuit corrosion causing abnormal overheating burnout fire burns or a fault Do not touch the specified charger sold separately wi...

Page 38: ...as dust or sand adhesion Wash away stain carefully so as not to keep it remaining in the sections Also after washing it away make sure the sections get sufficiently dried off before using the product Using the product with sand or water drops remaining in the jack sections may cause fault When cleaning the earphone microphone jack section and external connection jack section do not use tools such ...

Page 39: ...ne jack section external connection jack section earpiece receiver speaker section mouthpiece microphone section speaker section key section sub microphone section air vent port section decoration of camera cover etc A Wipe off water on the surface of the product carefully with a dry and clean cloth etc ...

Page 40: ...er splashing Make sure of the safety around you and shake the product while holding it securely not to let it drop External connection jack section Speaker section Mouthpiece Microphone section Earpiece Receiver Speaker section Sub microphone section Earphone Microphone jack section Key section ...

Page 41: ... each section by gently putting the product against a dry and clean cloth etc Since water is sometimes left in the grooves of each section clear them of water by putting a cloth against their openings and gently patting them Make sure that there is no more water or foreign objects remaining in them ...

Page 42: ...ons Precautions about Bluetooth The Bluetooth function of the product conforms to the domestic standards of Japan and FCC standards and EC directives and has been certified Use of Bluetooth function may be restricted in some countries regions If you are using this function overseas check the relevant laws and regulations of the country region you visit in advance The 2 4 GHz band used by wireless ...

Page 43: ... Using the product near a TV radio or similar appliance might cause reception interference and disrupt TV images Searching might not be successful if there are multiple wireless LAN Wi Fi access points near the product and the same channel is being used The communication speed and connectable range vary depending on the distance between communication devices obstacles and the connected devices use...

Page 44: ...pliances such as microwave ovens and industrial scientific and medical devices other similar wireless stations in plant wireless stations for mobile unit identification that require a license for use such as factory production lines specific small power wireless stations that do not require licenses and amateur wireless stations collectively called other wireless stations from here on are operated...

Page 45: ... that instances of radio wave interference have occurred between the product and other wireless stations immediately either relocate the product or stop operation of the device stop emission of radio waves 3 If you are unclear on any points or are troubled by anything contact an au shop or Customer Center 5 GHz band wireless LAN Wi Fi function precautions In the 5 GHz frequency band three channels...

Page 46: ...cted anywhere within the radio wave range as it uses radio waves for exchanging information At the same time there is a risk that a malicious third party may obtain unauthorized access if security settings have not been configured You are recommended to configure security settings before using wireless LAN Wi Fi at your decision and responsibility The Company assumes no responsibility for leakage ...

Page 47: ...es The product has various security codes that you can use The available security codes are as follows Do not forget the various security codes that are set as they are necessary for various operations and contracts Be sure to change the initial values to your own numbers you have chosen Security code Example of usage A To do remote operation of voice mail and call forwarding services from a landl...

Page 48: ...o 8 digit number and the entry requirement to required if necessary To use the product with a PIN code required be sure to change the PIN code to your own number you have chosen PUK Code In case PIN code is locked you can unlock it by entering PUK code PUK code is an eight digit number given at the time of purchase which is printed on the back side of the plastic card on which your au IC Card is a...

Page 49: ...data and send out your location information usage history or personal information stored in your cell phone via the Internet The Company assumes no responsibility for any problems that might be caused by applications you have installed In such case you may be charged a repair fee even during the warranty period The Company assumes no responsibility for any disadvantage brought to you or any third ...

Page 50: ...lso you can check Online Manual Japanese on the au homepage https www au com online manual shg02 Japanese The device is electronically labeled and the FCC ID can be displayed via the About phone the Authentication under the Settings menu Export Administration Regulations The product and its accessories may be subject to the Japan Export Administration Regulations Foreign Exchange and Foreign Trade...

Page 51: ...HARP CORPORATION is licensed to use these trademarks Wi Fi and Wi Fi CERTIFIED logo are trademarks of Wi Fi Alliance Wi Fi CERTIFIED is a trademark of Wi Fi Alliance QR code is a registered trademark of DENSO WAVE INCORPORATED is a registered trademark of FeliCa Networks Inc Android Android logo and Google Assistant are trademarks of Google LLC Oracle and Java are registered trademarks of Oracle a...

Page 52: ...enssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED ...

Page 53: ...ions In this manual operating systems Japanese editions are abbreviated as follows Windows 10 is an abbreviation of Microsoft Windows 10 Home Pro Enterprise and Education Windows 8 1 is an abbreviation of Microsoft Windows 8 1 Microsoft Windows 8 1 Pro and Microsoft Windows 8 1 Enterprise More The software installed on this product or part of it may not be altered translated adapted reverse engine...

Page 54: ...ed to provide AVC video No license is granted or shall be implied for any other use Additional information may be obtained from MPEG LA L L C Visit http www mpegla com This product is licensed under the MPEG 4 Visual Patent Portfolio License for the personal and non commercial use of a consumer to i encode video in compliance with the MPEG 4 Video Standard MPEG 4 Video and or ii decode MPEG 4 Vide...

Page 55: ...ir and Delivery Support Center For theft loss or malfunction From au mobile phones non au mobile phones general subscriber phones Business hours 9 00 to 20 00 7 days a week 0120 925 919 In case above numbers are not available call toll free 0120 925 314 In case above numbers are not available call toll free 0120 977 033 except Okinawa 0120 977 699 Okinawa Business hours 24 hours 7 days a week toll...

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Sharp Aquos zero5G basic DX, Notes On Usage

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