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Step 1

System activation

Step 2

Gateway installation

Step 3

Installation of sensors

Step 4

Validation of installation

To activate the system and see the information 
provided by Sensara HomeCare, you need to install the 
Sensara app on your smartphone. The system should 
be activated only once. Thereafter you can also log in 
via other smartphones.

 Search for ‘

Sensara

’ in the App Store (iOS) or Google

  Play Store (Android) and follow the instructions to 
  install the free application on your device.

 Open the app on your smartphone and 

create a new 

 account

 via the app.

 Login and scan the QR code underneath the 

  gateway (as if you were taking a photo).

Your Sensara system is now activated.

The system consists of a gateway, door sensors and 
activity sensors. Now you need to install the gateway.

The core of the Sensara HomeCare system is 
the gateway device. Its function is to gather all 
information from the sensors and send it over the 
Internet to the smartphone application. Place the 
Gateway close to an Internet modem or router 
(maximum 1 meter).

 Connect the Gateway via the supplied Ethernet 

  cable to a port on the Internet modem or router 
  labelled ‘

LAN

’ or ‘

Ethernet

’. 

 Plug the small connector side of the USB cable into 

  the Gateway and insert the power adaptor into a 
  power outlet.

 The green 

POWER

 light will turn on.

 Wait until all the lights stop blinking.

Now you need to install the sensors.

Door sensors

The Sensara HomeCare sensors are placed at prescribed 
locations around the house, as indicated on the back of 
the sensors. These monitor the resident’s daily activities. 
Decide which doors/drawers in the house are most 
relevant for monitoring activities such as leaving/entering 
the house. Decide whether the cutlery drawer, plate 
cabinet or refrigerator is used most when the resident 
prepares a meal. The door sensor consists of two small 
devices that work when held close to each other.

  Take the set of two devices labelled ‘

Front door

’ and 

 ‘

Kitchen

’, and remove the label from the sensor by 

  pulling it 

(1)

  Clean the appropriate surfaces of the door 

 

(tip: use window cleaner)

 and let it dry completely 

(2)

  Determine the best place to attach the sensors to the 

  door. Place the two sensor devices so they are close to 
  each other when the door is closed, and ensure the 
  dots on both devices are close to one another. 
  If required, the spacing blocks can be used.

Activity sensors

An activity sensor is there to monitor the resident’s 
daily activities. It is triggered by motion. The sensors are 
labelled with room names and should be installed in those 
rooms. It is important to place the sensors at locations 
that are used most often by the resident. 

  Insert the batteries into the sensors.

  Determine the place where the sensor can be placed 

  on a wall so that it points into the room while also 
  covering a large area for exiting the room. 

(3)

  Mount the sensor about 1.4 meters from the ground 

  and ensure the lens is pointing upwards. If the surface 
  is flat, clean and dry, mount the sensor using the 
  double-sided tape. If you have wallpaper or the wall 
  is uneven, drill a hole in the wall and use a wall plug to 
  screw the screw provided into the wall.

After the installation, you may want to check 
everything is working properly. This can be done using 
the app on the smartphone.

 Open the app, click on 

*

 or 

|

 or 

=

. Next select 

 ‘

Sensors

’ and then ‘

Validate system

’. 

  Follow the instructions on the screen.

 Walk around the house to trigger the sensors one by

  one in the order instructed. Make sure other people 
  or pets don’t disturb this process.

 When a sensor responds, a checkmark appears and 

  you can carry on with the next step in the procedure.

 If a sensor doesn’t respond, consult the full manual 

  for further instructions.

Checklist 

before 

installation

BEFORE YOU START

Is your smartphone connected to the Internet? 

Ensure your smartphone is connected to the 
Internet in the house where Sensara HomeCare will 
be installed.

Keep the gateway with unique QR code to hand.   

On the back of the Sensara HomeCare gateway 
you will find a unique QR code (a rectangle with 
black dots), which you need during the installation. 
Keep this code to hand.

Check if you have received all the components. 

 

Gateway with power adapter

 

2 or 3 door sensors 

  (depending on your configuration)

 

3 or 5 activity sensors 

  (depending on your configuration)

 

6 or 10 AA batteries  

 

Cables and mounting materials

   

Wait before installing the batteries

Make sure the gateway is properly installed and 
activated before you insert the batteries in the 
sensors. If you install the batteries too early, it takes 
longer for the system to start up.

Full manual

For detailed information on the installation and 
usage of Sensara HomeCare, please refer to our full 
manual. Go to the support page of www.sensara.eu 
to download the full manual. 

www.sensara.eu

Contact point

receiver

Door sensor

Motion sensor

Lens

1) Make sure the gateway is always powered up, especially during the first two weeks.  
2)Ensure a minimum distance of 20 cm between the sensor and the door knob.

3) If there is no space next to the door, always choose a wall that is pointing inwards 
(in such a way that the sensor does not point outside).

Modem (back)

Power Adapter

Wall socket

Android

iPhone

iPhone

Android

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