SCW Admiral Line Software Operation Manual Download

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Software Operations Manual

Admiral and Imperial Line

Summary of Contents for Admiral Line

Page 1: ...Software Operations Manual Admiral and Imperial Line ...

Page 2: ...on or recommendation in this manual shall constitute formal guarantee of any kind expressed or implied We shall not be held responsible for any technical or typographical errors in this manual The contents of this manual are subject to change without prior notice Update will be added to the new version of this manual z Use of this manual and the product and the subsequent result shall be entirely ...

Page 3: ... Due to uncertainties such as physical environment discrepancy may exist between the actual values and reference values provided in this manual The ultimate right to interpretation resides in our company Safety Symbols The symbols in the following table may be found in this manual Carefully follow the instructions indicated by the symbols to avoid hazardous situations and use the product properly ...

Page 4: ...View Status 10 Window Toolbar 11 Screen Toolbar 12 Shortcut Menu 13 Sequence Operation 14 Zoom 15 Image Configuration 16 Preview Configuration 17 4 Channel Configuration 19 Channel Management 19 OSD Configuration 24 Image Configuration 24 Privacy Mask Configuration 29 5 PTZ Control 30 PTZ Control Window and PTZ Management Window 30 Setting and Calling a Preset 31 ...

Page 5: ...hot 43 Holiday Recording and Snapshot 43 Other Recording and Snapshot Types 45 Disk Management 45 Disk Group 46 Space Allocation 46 Advanced Configuration 47 7 Playback 48 Instant Playback 48 Playback Toolbar 49 Playback by Camera and Date 50 Playback in Corridor Mode 50 Playback by Tag 51 Playback by Event 51 Playback by Smart Search 52 Playback by External File 53 Playback by Image 53 File Manag...

Page 6: ...rm Triggered Actions 67 Manual Alarm 68 10 VCA Search 68 Behavior Search 69 Face Search 69 People Counting 70 11 Network Configuration 71 Basic Configuration 72 PPPoE 73 EZCloud 73 DDNS 74 3G 4G 76 Port 76 Port Mapping 77 Email 79 FTP 80 12 Array Configuration 82 Creating an Array 82 Rebuilding an Array 83 Deleting an Array 83 ...

Page 7: ...tem Information 91 Network Information 93 Log Query 95 Import Export 96 System Restoration 97 Automatic Maintenance 97 System Upgrade 97 Hard Disk Detection 98 15 Shutdown 100 Part II Web Based Operations 101 1 Before You Begin 101 2 Login 102 3 Live View 102 4 Playback 104 5 Configuration 105 Appendix A Typical Applications 106 Typical Application 1 106 Typical Application 2 106 Typical Applicati...

Page 8: ...v Appendix B Acronyms 107 Appendix C FAQs 108 ...

Page 9: ...r NVR has buttons on the front panel or is delivered with a remote control you may also control your NVR by pressing the front panel buttons or using the remote control The NVR has an embedded web server and allows web based operations To do this you need a PC that has a network connection to the NVR and is installed with a web browser You just need to navigate to the NVR s IP address and log in t...

Page 10: ...then choose Menu The login dialog box is displayed 2 Select the username from the drop down list enter your password and then click Login Local Operations You can refer to Initial Configuration and complete a quick configuration NOTE Unless otherwise specified all operations described in this manual are performed with a mouse by the right hand See Mouse Operations for details Mouse Operations Tabl...

Page 11: ...w or zoom in or out on a playback progress bar Front Panel Buttons The front panel buttons may vary with NVR model Table 1 2 Front Panel Buttons 1 Button Description Display the main menu Switch to the next tab on the screen or switch the input method Auxiliary function button Exit the current window z Switch windows or menu items or control rotation directions of a PTZ camera when the PTZ toolbar...

Page 12: ...ont Panel Buttons 2 Button Description Press this button to start up or shut down the NVR To shut down press this button and hold for at least 3 seconds till a message appears on your monitor Click Yes Note This shutdown operation can be performed only when you have logged in to the system Enter 1 or display the main menu Enter 2 A B or C or start instant playback Enter 3 D E or F or start manual ...

Page 13: ...space Delete Switch the input method Auxiliary function button Exit the current window Switch to the next tab x Switch windows or menu items or control rotation directions of a PTZ camera when the PTZ toolbar is closed x Rewind or forward 30 seconds in full screen z Variable speed forward or rewind in full screen z Confirm an operation or start or pause ...

Page 14: ...windows according to the configured screen layout Menu Press this button to display the main menu Iris Iris Adjust the iris focus and zoom of the PTZ camera in PTZ control mode Focus Focus Zoom Zoom UP DOWN LEFT RIGHT ENTER z Press UP DOWN LEFT and RIGHT to navigate between menu items or shift focus z In PTZ control mode press UP DOWN LEFT and RIGHT buttons to select the corresponding buttons on t...

Page 15: ...el Remove characters or spaces on the left of the cursor 2 Initial Configuration Preparation z Make sure that at least one monitor is correctly connected to the VGA or HDMI interface on the rear panel of the NVR z Verify that the hard disk s are correctly installed For detailed steps to install a hard disk please refer to the quick guide shipped with your NVR Wizard The wizard can guide you to com...

Page 16: ...45scw and then click Next CAUTION The default password is intended only for the first login and should be changed to a strong one containing at least eight characters including uppercase and lowercase letters digits and symbols after your first login for account security NOTE For RAID models a window appears following this step for RAID configuration 3 Complete time information and then click Next...

Page 17: ...d then click Next NOTE z If your NVR has more than one Network Interface Card NIC you may configure the NICs and choose one for default route z An internal IPv4 address can be configured if your NVR has PoE ports or switching ports 5 Click Search The detected IP devices are listed Select the device s to add and then click Add Click OK to complete the setup ...

Page 18: ...tus The following icons are used to indicate alarms recording status and audio status in a live view window Table 3 1 Live View Window Icons Icon Description Tampering alarm Motion detection alarm Recording Two way audio Turn on audio Normally live video is displayed but other situations are also possible ...

Page 19: ...is offline 5 No IP device is linked to the window Window Toolbar Icon Description Available for PTZ cameras only Click to display the PTZ control window Record live video in the window to the hard disk Clicking stops recording Click to play video recorded during the past 5 minutes and 30 seconds Zoom in on an area of interest Click to edit image settings Click to take a snapshot You may view and b...

Page 20: ...ous window is turned off Click to link the window to another IP device Exit Screen Toolbar Icon Description Click to access the main menu Select the screen layout Previous or next screen Start or stop sequence Playback Rest the mouse pointer on this icon to view encoding information including frame rate bit rate and resolution or click to view camera status Click to view device alarm status and ca...

Page 21: ...escribed in Shortcut Menu Description Table 3 2 Shortcut Menu Table 3 3 Shortcut Menu Description Menu Description Menu Access the main menu Most of operations described in this manual are performed start from the main menu for example click Camera Camera with Menu omitted Corridor Choose a corridor mode Corridor mode can also be set in the Default Layout drop down list under System Preview To dis...

Page 22: ... a video output mode including standard soft bright and vivid Sequence Operation The sequence operation requires you to configure the screen layout windows linked cameras and the sequence interval This example describes how to configure sequence for five cameras based on a 4 window screen layout 1 Click 4 Windows on the screen toolbar NOTE The number of windows that can be displayed may vary with ...

Page 23: ...5 NOTE The default sequence interval is eight seconds and can be set under System Preview Zoom Zoom in on an area of images in a window for details 1 Click the window and then click on the window toolbar ...

Page 24: ...w zooms in The following shows an example NOTE The system adjusts the area automatically according to the window size and its aspect ratio Also the system has specified a minimum size to ensure zoom effects Image Configuration Adjust image settings to get optimal images from a camera 1 Click the window and then click on the window toolbar ...

Page 25: ...ault layout and sequence interval The video output and the number of windows supported may vary with NVR model Preview Configuration Each preview window window for short links to a camera By default window 1 links to camera D1 window 2 links to camera D2 and so on You may want to change the link to display live video from a camera in another specified window The following example describes how to ...

Page 26: ...18 Step 2 Click window 2 on the right and then click D1 under Camera on the left Now D1 appears in window 2 Click Apply to save the settings ...

Page 27: ...inly refer to IP camera or network camera sometimes they can also be Digital Video Server DVS Before you start make sure the IP devices are connected to your NVR via network CAUTION An IP device should be connected to one NVR only An IP device managed by multiple NVRs may cause unwanted issues Adding an IP Device This section provides multiple options to add an IP device Some options are only appl...

Page 28: ...vailable for receiving streams For more details see Network Statistics 2 Optional To search a specified network segment click Search and then set the address range 3 Click for the IP device to add Or you may also z Click One click Add to add all the discovered IP devices allowed depending on channels supported by the NVR z Click Custom Add click to select an IP device from the list modify settings...

Page 29: ...Add Option 3 This option is only applicable to NVRs with PoE ports or switching ports Connect an IP camera to a PoE port or a switching port with a network cable The connected camera will be added to the NVR automatically Check status under Camera Camera Camera means live video from the camera is available Click to view live video If the camera is connected via a network switch click under Edit In...

Page 30: ... view live and playback IP devices added in this way cannot be configured from the NVR 1 Click Camera Camera 2 Click Custom Add 3 Click to select a camera in the list select Custom from the Protocol drop down list and then click the Protocol button 4 In the Protocol window name the protocol enter the RTSP port number select a transmission protocol input the resource paths and then click Apply NOTE...

Page 31: ...hannel links to another device The username and password must be consistent with that of the IP camera z Click to delete an IP device or select multiple IP devices and then click Delete Channels corresponding to PoE ports or switching ports cannot be deleted z Click to change the IP address of an IP camera and the default gateway A DVS IP address cannot be editted from the NVR means this function ...

Page 32: ... video images on the screen for example camera name date and time 1 Click Camera OSD 2 Select the desired camera and then enter a camera name you want to display on the screen 3 Select date and time formats Choose to display time and or camera name as needed 4 Set font size and color as needed 5 Drag the OSD to the desired position in the preview window on the left 6 Click Apply to save the settin...

Page 33: ...z Image settings apply to both live and recorded videos Image enhancement 1 Click the Image Enhancement tab 2 Adjust the settings as needed Some important parameters are described in the table below Parameter Description Brightness The greater the value the brighter the images appear Saturation The amount of color in a specified hue Contrast The degree of difference between the lightest white and ...

Page 34: ... CCW Display images in corridor format The camera must be installed correctly rotated 90 clockwise or counterclockwise Exposure 1 Click the Exposure tab 2 Adjust the settings as needed Some important parameters are described in the table below Parameter Description Exposure Mode Select the correct exposure mode to achieve the desired exposure effect Shutter s Shutter is used to control the light t...

Page 35: ...ient lighting condition to output optimum images x Night The camera outputs high quality black and white images according to the ambient lighting condition x Day The camera outputs high quality color images according to the ambient lighting condition Day Night Sensitivity Light threshold for switching between day mode and night mode A higher sensitivity value means that the camera is more sensitiv...

Page 36: ... blue offset of the image z Auto The camera adjusts the red or blue offset automatically according to the lighting condition the color tends to be blue z Finetune Allow you to adjust the red or blue offset manually Red Offset Adjust the red offset manually Blue Offset Adjust the blue offset manually Advanced settings 1 Click the Advanced tab 2 Use defog to improve image quality in foggy days ...

Page 37: ...being viewed and recorded Multiple mask areas are allowed 1 Click Camera Privacy Mask 2 Select the desired camera select Enable Privacy Mask and then use the mouse to specify areas to mask Up to four areas are allowed The areas are differentiated by different colors 3 Optional To clear a mask area click the corresponding Clear button 4 Click Apply to save the settings ...

Page 38: ... PTZ Management Window 1 Click on the window toolbar The PTZ Control window appears See PTZ Control Window Buttons for detailed descriptions 2 Click the Set button The PTZ Management window appears can also be opened by clicking Camera PTZ Table 5 1 PTZ Control Window Buttons Button Description Control the rotation direction of the PTZ camera or stop rotation Adjust the zoom focus and iris of the ...

Page 39: ...TZ camera goes to the preset position Note Before you select a preset number check whether a preset has been configured for this preset number Otherwise the new preset will replace the current one Preset patrol and recorded patrol For detailed information see Setting a Preset Patrol and Setting a Recorded Patrol Start or stop patrol Setting and Calling a Preset A preset position preset for short i...

Page 40: ...dd all the presets 3 To call a preset click for the corresponding number The camera rotates to the preset position NOTE Presets can also be triggered by alarms See Alarm Triggered Actions for details Setting a Preset Patrol Set the PTZ camera to patrol by presets go from one preset to the next in specified order You need to set presets first and then select some as keypoints Up to four patrol rout...

Page 41: ...t the duration time the camera stays at the preset unit second and then set the rotation speed 1 slowest 9 fastest Click OK to save the settings The preset is added as a keypoint as shown in the figure below 3 Repeat the above steps to add all presets keypoints and adjust the sequence of these presets by clicking or Modify or delete a preset by clicking or Clicking will delete all the added keypoi...

Page 42: ...e camera Currently only one recorded patrol route is allowed Record a patrol including the patrol route the time that the camera stays at a certain direction rotation speed zoom focus and focus 1 Click to start recording Steer the camera to the desired directions adjust the zoom focus iris as needed during the process 2 Click to stop recording All the patrol actions have been recorded 3 To start t...

Page 43: ...edit settings as needed Some parameters are described in the table below Table 6 1 Encoding Settings Parameter Description Storage Mode z Main Stream z Sub Stream By default the main stream is used for storage Image Format Combinations of resolutions and frame rates Note This parameter is effective only when the camera is connected to the NVR via the private protocol Stream z Normal main stream th...

Page 44: ...the scene x VBR When using Variable Bit Rate VBR video quality is kept as constant as possible at the cost of a varying bit rate and regardless of whether or not there is motion in the image VBR is ideal when high quality is a requirement especially when there is motion in the picture Bit Rate Kbps Number of bits transferred per second Select a value or select Custom and then set a value as needed...

Page 45: ... for snapshots taken according to schedule or triggered by an event 1 Click Camera Snapshot 2 Set the parameters as needed NOTE z Scheduled snapshot uses the Normal type of schedule Event triggered snapshot is triggered by an event such as an alarm input and a motion detection alarm Settings effective to event triggered snapshot also apply to manual snapshot z Snapshot interval is the length of ti...

Page 46: ...ome models To save a redundant copy of recordings select Enable Redundant Recording and configure a redundant hard disk see Disk Management for details 5 Click Edit and then set recording period s Select Normal from the Type drop down list s Click OK to save the settings NOTE z All Day is selected by default You may clear the check box and set up to eight different periods for each day z Scheduled...

Page 47: ... snapshot Motion Detection Recording 1 Click Alarm Motion 2 Select the camera from the list and then select the check box to enable motion detection NOTE z Motion detection is enabled on the NVR by default Unless modified the detection area is the full screen and recording will be triggered only for the current camera The settings remain if you disable motion detection and then enable it z appears...

Page 48: ... and then set time periods as needed 6 Set a recording schedule under Storage Recording For the detailed steps see Scheduled Recording Make sure Type is set to Motion The set schedule appears in green which stands for motion detection recording The following figure shows an example Motion Detection Snapshot Motion detection snapshot is similar to motion detection recording You need to enable and c...

Page 49: ... click OK 2 Set a snapshot schedule under Storage Snapshot For the detailed steps see Scheduled Recording Make sure Type is set to Motion Alarm Triggered Recording and Snapshot Set input alarms to trigger recording and snapshot Alarm Triggered Recording 1 Click Alarm Input Output Alarm Input 2 Set alarm input click for the desired camera In the window displayed select Enable select N O normally op...

Page 50: ...cording Make sure Type is set to Alarm The set schedule appears in red which stands for alarm triggered recording The following shows an example Alarm Triggered Snapshot Alarm triggered snapshot is similar to alarm triggered recording You need to enable and configure alarm input first see steps 1 to 2 in Alarm Triggered Recording for details and then proceed with the following steps 1 Set alarm tr...

Page 51: ...lbar or select the camera and then click Stop under Manual Recording Manual Snapshot Manual snapshot is similar to manual recording Click Manual Snapshot select the desired camera and then click Start To stop manual snapshot select the camera and then click Stop Holiday Recording and Snapshot Holiday recording and snapshot allows you to specify certain time periods as holidays for scheduled record...

Page 52: ... a recording schedule as described in Scheduled Recording Make sure Holiday is selected in the Select Day drop down list In the following example motion detection recording is enabled on the set holiday Holiday Snapshot Holiday snapshot is similar to holiday recording First you set holidays under System Holiday and then configure a snapshot schedule under Storage Snapshot Set a snapshot schedule a...

Page 53: ...tion steps are similar See Motion Detection Recording and Snapshot for more details Disk Management View disk information including total and free disk space disk status disk type and disk property Admin users can also set disk property and format disks 1 Click Storage Hard Disk 2 To edit disk property click and then select Read Write Read Only or Redundant available to some models only A disk set...

Page 54: ... as redundant cannot be assigned to a disk group Disk group information will be initialized if any disk in the group is formatted 1 Click Storage Disk Group 2 Select Enable Disk Group Click for the disk to set and then select a group to which the disk will be assigned 3 Click Apply to save the settings Space Allocation 1 Click Storage Allocate Space ...

Page 55: ...the same settings to other camera s click Copy select the desired camera s and then click OK Advanced Configuration Set whether to overwrite recordings or snapshots when storage is full 1 Click Storage Advanced 2 Choose an option Option Allocated Space Description Overwrite 0 The camera shares unallocated space and its oldest recordings snapshots will be overwritten when the space is used up Other...

Page 56: ...ot be saved when its allocated space is used up 3 Click Apply to save the settings 7 Playback Instant Playback Instant playback plays the video recorded during the last 5 minutes and 30 seconds If no recording is found it means there is no recording during this period 1 Click the desired window and then click on the toolbar to start instant playback 2 You may drag the slider to control the progres...

Page 57: ...t to view Timeline Zoom in or out on the timeline Note Alternatively scroll your mouse wheel Play pause stop and reverse Rewind or forward 30 seconds Slow down or speed up Note Click to restore the normal playback speed after clicking and vice versa Forward by frame Start or stop clipping video Take a snapshot Lock Add a default or custom tag Manage files Zoom in on images For more details see Zoo...

Page 58: ...te on the calendar and then click to start playback Double clicking the date will start playback directly NOTE z The calendar uses different flags to indicate different recording types No flag means no recording The blue flag means normal recording The red flag means event triggered recording z The first progress bar indicates playback progress of the video playing in the highlighted window The se...

Page 59: ...lick and then rename or delete tags as needed Playback by Tag 1 In the playback window select Tag from the drop down list in the upper left corner 2 Select cameras set the time period and then click Search Search results if there are any are displayed with names of cameras and tags 3 Click for the desired tag to start playback You may use the Start Before and Stop After drop down lists to set when...

Page 60: ...r smart search results If such results are detected the progress bar is highlighted in green and the video plays at the normal speed allowing you enough time to catch details The video containing no such results plays at 16x speed to save time NOTE Motion detection is the default smart search mode 1 In the playback window select Smart from the drop down list in the upper left corner 2 Click for th...

Page 61: ...ording file and then click to start playback Playback by Image Specify an image type for example Normal or Motion to search for and play images from one or more cameras during a specified time period 1 In the playback window select Image from the drop down list in the upper left corner 2 Select a type from the Type drop down list in the upper right corner 3 Select the desired camera s set the desi...

Page 62: ... so it will not be overwritten a Click for the recording you want to lock in the playback window b Click and then click the Locked File tab to view the locked file To unlock a file click and the icon changes to To back up a file select the file and then click Backup 8 Backup Recording Backup Backup also known as recording backup is the process of querying video stored on a hard disk of the NVR and...

Page 63: ...ion in the USB storage device and then click Backup The recording s will be saved to the specified directory NOTE z You may want to create a new folder for the recording s by clicking New Folder z By clicking Format you can format a connected USB device into a FAT32 file system z A progress bar e g Exporting X Y is displayed to indicate the progress where X indicates the current number being backe...

Page 64: ...B storage device and then click Backup The selected video clips are saved to the specified directory Image Backup The default format of image backup is JPEG 1 Click Backup Image 2 Set search conditions and then click Search Search results are displayed NOTE The image resolution depends on the resolution from the output interface and the number of windows displayed when the snapshot is taken 3 Sele...

Page 65: ...nable to enable alarm input 3 Select the normally open N O or normally closed N C trigger mode and then click OK 4 Click under Trigger Actions and then set action s to trigger For more details see Alarm Triggered Actions NOTE z The number of cameras that can be connected may vary with NVR model z Actions that can be triggered may vary with alarm type ...

Page 66: ... the same arming schedule to other days select the intended days right to Copy To z To apply the same settings to other cameras click Copy select cameras and then click OK Alarm Output 1 Click Alarm Input Output Alarm Output 2 Click under Edit for the desired camera and then set the default status and duration After you have completed the settings click OK 3 Click under Arming Schedule and then se...

Page 67: ...Unless modified the detection area is the full screen and recording will be triggered only for the current camera The settings remain if you disable motion detection and then enable it z An alarm icon appears in the upper right corner when motion is detected 1 Click Alarm Motion 2 Select the desired camera and then select Enable to enable motion detection 3 Use the mouse to draw a detection area a...

Page 68: ...e time when actions will be triggered NOTE z The default schedule is 24 7 You may change it as needed and set up to eight different periods for each day Time periods cannot overlap z To apply the same arming schedule to other days select the intended days right to Copy To 6 Click Apply to save the settings Tampering Detection A tampering detection alarm occurs when the camera lens is covered 1 Cli...

Page 69: ...en the NVR loses video signals from a camera Video loss alarm is enabled by default 1 Click Alarm Video Loss To disable video loss alarm for a channel click which then changes to 2 Click under Trigger Actions and set action s to trigger For more details see Alarm Triggered Actions NOTE Video loss alarm cannot trigger recording preset preview live view and snapshot actions for the current camera 3 ...

Page 70: ...ick Alarm VCA Face Detection 2 Select the camera and then select Enable To detect all faces in the detection area select Detect All Faces 3 Click Draw and then draw a detection area using the mouse Adjust detection sensitivity as needed to achieve optimal effects 4 Click right to Trigger Actions and set action s to trigger For more details see Alarm Triggered Actions 5 Optional Click right to Armi...

Page 71: ...old and percentage Up to four areas are allowed The threshold means the minimum length of time an object stays in the detection area s The percentage means the proportion of target object size to the size of the detection area An alarm occurs when the threshold or the percentage is exceeded 4 Click right to Trigger Actions and set action s to trigger For more details see Alarm Triggered Actions 5 ...

Page 72: ...lowed Set detection rules including entrance direction sensitivity 4 Click right to Trigger Actions and set action s to trigger For more details see Alarm Triggered Actions 5 Optional Click right to Arming Schedule and then set the time when actions will be triggered 6 Click Apply to save the settings Audio Detection An audio detection alarm occurs when a camera detects a sudden change in sound vo...

Page 73: ...ise of volume exceeds the set value Sudden Fall An alarm occurs when the fall of volume exceeds the set value Sudden Change An alarm occurs when the rise or fall of volume exceeds the set value Threshold An alarm occurs when the volume exceeds the set value 6 Click Apply to save the settings People Counting People counting is used to count the number of people entering or leaving an area Only some...

Page 74: ...em z Storage Error Storage such as recording or snapshot failed z Disk Offline A disk is not properly connected or is damaged z Disk Abnormal A disk can be detected but cannot be accessed z Illegal Access A failed login attempt for a username that does not exist or a password that is incorrect z Network Disconnected Network connection is lost z IP Conflict Devices on the network use the same IP ad...

Page 75: ...settings Alarm Triggered Actions An alarm can trigger actions for example buzzer recording and preview The supported actions may vary with NVR model Alarm Triggered Buzzer The NVR makes a buzzing sound when an alarm occurs Alarm Triggered E mail The NVR e mails an alarm message to a specified email address when an alarm occurs Alarm Triggered Pop up Window A window pops up when an alarm occurs Ala...

Page 76: ...er or clear an alarm output manually 1 Click Manual Alarm Manual Alarm 2 To trigger an alarm output manually select the desired channel and then click Trigger To clear an alarm output manually select the desired channel and then click Clear Manual Buzzer Follow the steps to stop the buzzer manually 1 Click Manual Alarm Buzzer 2 Select the buzzer in Started status and then click Stop 10 VCA Search ...

Page 77: ... displayed 3 View search results in a chart or table Back up search results including images and recordings as needed To view videos recorded when the behavior was detected around 10 seconds before and after click the play button The following figure shows an example Face Search Use face search to search for recordings triggered by detected faces 1 Click VCA Search Face 2 Select cameras set a sear...

Page 78: ...llowing shows an example People Counting Count people entering and or leaving an area during a specified period day week or year 1 Click VCA Search Counting 2 Select the camera counting type people entered or left report type daily weekly monthly or yearly set a time period and then click Count Search results are displayed You may choose to display search results using a chart or table The followi...

Page 79: ...istics to a connected USB storage device click Backup 11 Network Configuration Network configuration is required if your NVR operates in a network NOTE The default IP address is 192 168 1 30 for NIC 1 and 192 168 2 30 for NIC 2 and likewise ...

Page 80: ...ately Either NIC can be chosen as the default route and data will be forwarded through this NIC when the NVR connects to the extranet z Load balance mode The two NICs are bound to the same IP address and work together to share network traffic z Net fault tolerance mode The two NICs are bound to the same IP address In cases where one NIC fails the other takes over service seamlessly from the faulty...

Page 81: ...hrough Point to Point over Ethernet PPPoE If you are using 3G 4G see 3G 4G for details you need to disable it first 1 Click System Network PPPoE 2 Enable PPPoE by selecting the check box 3 Enter the username and password provided by your Internet Service Provider ISP Network information including IP address appears when dial up succeeds NOTE If your NVR has multiple NICs PPPoE dial up will be impl...

Page 82: ... will be displayed for your reference z If the NVR is already bound to a cloud account the account username will be displayed To cancel the binding click the Delete button 3 Click Apply to save the settings DDNS If your NVR is connected to the Internet through PPPoE the IP address of the network changes every time it connects to the ISP server without your awareness This is inconvenient when you r...

Page 83: ... or No IP enter the domain name username and password The domain name is the one that you have successfully registered at a domain name registration website e g DynDNS The username and password are those of the account you have registered at the domain name registration website e g DynDNS z If the DDNS type is EZDDNS enter a valid domain name for your NVR and then click Test to see if the domain n...

Page 84: ...elect Enable 3G 4G Dongle and then complete the settings including network type dial up number username and password 3 Click Apply to save the settings Port Normally the default port numbers need no modification This function is mainly used together with the port mapping function See Port Mapping for more details 1 Click System Network Port 2 Configure ports as planned Each port number must be uni...

Page 85: ...ternal mapping UPnP UPnP enables the NVR to discover other devices on the network and establish network services such as data sharing and communication To use UPnP in your NVR you must enable UPnP in the connected router With UPnP enabled for Network Address Translation NAT the ports on the NVR can be mapped automatically to the router and computers can access your NVR from outside the LAN 1 Click...

Page 86: ...k Apply to save the settings Internal and External Port Mapping If your router does not support UPnP then you need to configure internal and external ports manually NOTE z The principle of port mapping is that the internal and external ports of the NVR are consistent with that of the router z Some routers may require the same internal and external ports for the NVR and the router 1 Click System Ne...

Page 87: ...y the NVR sends an email notification to specified email address es when an alarm occurs during the arming schedule The email contains basic alarm information such as alarm type alarm time camera ID and camera name etc Before using this function make sure the NVR has a functional connection to an SMTP server with which you have a valid email account Depending on the intended recipients a connectio...

Page 88: ...dow z Only some models support image attachment You may click Test to check whether the email can be sent successfully 3 Click Apply to save the settings FTP Use this function to automatically upload images to a preconfigured FTP server Only some models support this function 1 Click System Network FTP 2 Select the check box to enable FTP 3 Enter the IP address of the FTP server username and passwo...

Page 89: ...nd set time periods NOTE z If you select Event Motion Alarm or Video Loss you also need to have configure the corresponding alarm triggered snapshot For example if you select Motion you need to configure alarm triggered snapshot select Motion in the Edit Schedule window z To apply the same settings to other days in a week select the desired days right to Copy To 5 Optional Apply the same settings ...

Page 90: ... Creating an Array It is recommended to configure a hot spare disk to ensure reliable system operation and successful rebuilding in case an array fails 1 Click Storage Array Physical Disk 2 To create an array automatically click One click Create NOTE z There is no need to select disks when creating an array with One click Create The system identifies all usable disks RAID 1 is created when two dis...

Page 91: ...nsidered damaged The status between normal and damaged is degraded A degraded array can be recovered to normal status if you rebuild it NOTE Take RAID 5 that consists of 4 disks as an example The array is degraded when one disk is lost And when two disks are lost the array is damaged After an array becomes degraded it can be rebuilt automatically within ten minutes if a hot spare disk is available...

Page 92: ...set Enable Password z If Enable Password is not selected no password is required for local login at system startup However a username and password are still required when you log in after a logout z You may also set startup Wizard here by clicking Wizard Time Configuration Time 1 Click System Time Time 2 Select the correct time zone and then set date and time formats and the system time The follow...

Page 93: ...e 3 Click Apply to save the settings Time Synchronization Use this function to synchronize camera time with the NVR Time sync is enabled by default and cameras will synchronize time with the NVR after getting online and then synchronize once every 30 minutes 1 Click System Time Time Sync 2 Select Sync Camera Time and then click Apply CAUTION Use this function with caution if you have more than one...

Page 94: ...Only admin can perform these operations A user group is a set of permissions in the system When a user group is assigned to a user this user has all the permissions specified for the user group There are four user types in the system z Admin Default super administrator in the system has full system access Its initialpassword is12345scw z Default Default user reserved in the system cannot be create...

Page 95: ...ou change the password for a user the new password takes effect at the user s next login Security Configuration IP Control Use this function to enhance security by allowing or forbidding access to the NVR from specified IP addresses 1 Click System Security IP Control 2 Select Enable IP Control select Blacklist or Whitelist from the drop down list set the start and end IP addresses and then click A...

Page 96: ...e NVR will be denied 3 Click Apply to save the settings ONVIF Authentication Enable ONVIF authentication under System Security ONVIF Auth so a username and password will be required for ONVIF based device access Select the check box and then click Apply ARP Protection Prevent APR attacks by verifying the gateway s MAC address in access requests If you switch the NIC working mode the enabled ARP pr...

Page 97: ... the EAPOL version and then enter the username and password set in the network switch 4 Click Apply Hot Spare Configuration Only some models support this function With hot spare configured when the working device fails the hot spare takes over service of the working data When the working device restores normal status it takes over service from the hot spare and data saved to the hot spare during t...

Page 98: ...ice will be a hot spare for other working devices All the working devices that the current hot spare serves are listed NOTE z After the working mode is changed the NVR will restart with some parameters and settings changed z For a working device that switches to a hot spare some of its functions will be unavailable and some settings will be reset to defaults z If multiple working device fail at th...

Page 99: ...ce model serial number and firmware version and operation time Camera status Click the Camera tab to view camera status online or offline with possible offline cause and status of alarm functions such as motion detecion tampering video loss and audio detection Off means disabled and on means enabled Recording status Click the Recording tab to view recording status and stream settings ...

Page 100: ...mation about users who are currently logged in Disk status Click the Disk tab to view the hard disk status and disk properties Decoding card status Click the SlotStatus tab to view the decoding card status This function is available to some models only ...

Page 101: ... information Network Detection Click Maintain Network Info Net Detect To test network delay and packet loss rate enter the test address and then click Test To capture and save packets select the USB storage device specify the port number and IP address and then click right to the desired NIC ...

Page 102: ...e Web interface z If you use PPPoE or 3G 4G a virtual NIC will appear in the list after the dial up succeeds and you may capture packets sent to and from this NIC Network Settings Click Maintain Network Info Network to view network settings 3G 4G Connectivity Click Maintain Network Info 3G 4G Connectivity to view 3G 4G parameters Network Statistics Click Maintain Network Info Network Statistics Ba...

Page 103: ...on the NVR Log Query Logs contain information about user performed operations and device status By analyzing logs you can keep track of device operation status and view detailed alarm information 1 Click Maintain Log 2 Set query conditions including the start and end times main type and sub type 3 Click Query 4 If is displayed under Play you may click to view the recording that started one minute ...

Page 104: ...gs If the imported configuration file contains camera information the related camera will be added to all the NVRs Only admin can perform these operations 1 Click Maintain Backup 2 To export device configurations specify the destination directory and then click Export A xml file will be created in the specified directory when export is completed 3 To export maintenance information specify the dest...

Page 105: ...ncluding recordings and snapshots as needed Only admin can perform this operation 1 Click Maintain Auto Function 2 Set an auto restart time and choose a way to delete files automatically CAUTION Files deleted automatically cannot be recovered System Upgrade Upgrade the NVR under Maintain Upgrade locally using an upgrade file saved in a USB storage device or by cloud through a cloud server To upgra...

Page 106: ...upply UPS if necessary Hard Disk Detection S M A R T Test S M A R T enabled by default checks the head platter motor and circuit of hard disks to evaluate their health status The overall evaluation results include Healthy Failure and Bad Sectors It is recommended to replace the disk immediately if the status is Failure Click Maintain HDD S M A R T Test ...

Page 107: ...Conveyance tests mainly detect data transmission problems CAUTION Continuing using a faulty disk can incur risks For further information about hard disks contact your local dealer Bad Sector Detection Bad sector detection checks for bad sectors in hard disks 1 Click Maintain HDD Bad Sector Detect 2 Select the desired disk and detection type and then click Detect to start detection Click Stop if yo...

Page 108: ...ount reaches 100 15 Shutdown Click Shutdown and then log out restart or shut down as needed To shut down the NVR you may also long press the power button on the front panel if available for around three seconds till an on screen message appears and then click Yes ...

Page 109: ...Web interface Check the following before you begin z Access will be authenticated during login and operation permissions will be required z The PC is operating properly and has a network connection to the NVR z The PC uses the Windows XP Windows 7 or Windows 8 operating system z A Web browser has been installed on the PC Microsoft Internet Explorer 8 0 or higher is recommended Firefox Chrome and O...

Page 110: ...eed to install a plug in as prompted at your first login Close the Web browser when the installation starts 2 In the login dialog box enter the correct username and password 12345 for admin and then click Login CAUTION The default password is intended only for the first login and should be changed to a strong one containing at least eight characters including uppercase and lowercase letters digits...

Page 111: ... stop live view in all windows Previous and next screen Switch screen layout Full screen Select stream type Shows the current frame rate bit rate resolution and packet loss rate Take a snapshot Start zoom Local recording Turn on or off audio adjust sound volume Adjust MIC volume 3D positioning Open or close the control panel ...

Page 112: ...ers username Surveillance Snap system date The system date is in yyyy mm dd format z A local recording is named in this format IP_camera ID_S recording start time E recording end time The recording start and end times are in hh mm ss format z By default local recordings are saved in this directory C Users username Surveillance Record system date The system date is in yyyy mm dd format 4 Playback C...

Page 113: ...ed up Rewind or forward 30 seconds Rewind or forward by frame Previous or next period Clip video pause Save video clip Take a snapshot Zoom Adjust sound volume turn on or off sound 5 Configuration Click Settings on the top and then click the menus on the left to configure parameters ...

Page 114: ...he NVR IP cameras and PC are connected on a private network or LAN The IP cameras can be connected to the NVR directly or via a switch And you manage the NVR and the connected IP cameras through the monitor or using a web browser on the PC Typical Application 2 ...

Page 115: ...nd the connected IP cameras are located on a private network or LAN and you manage these devices through the cloud server a cloud solution for device management over Internet After registering a cloud account and properly configuring your network devices including router you can manage your NVR and the connected IP cameras from a PC or a mobile phone Appendix B Acronyms Acronym Description CBR Con...

Page 116: ...r over Ethernet PPPoE Point to Point Protocol over Ethernet PTZ Pan Tilt Zoom RTSP Real Time Streaming Protocol SDK Software Development Kit S M A R T Self Monitoring Analysis and Reporting Technology UPnP Universal Plug and Play USB Universal Serial Bus VGA Video Graphics Array VBR Variable Bit Rate Appendix C FAQs Problem Possible Cause and Solution Forgot the login password Double click the low...

Page 117: ...ess to the Compatibility View list in your IE Tools Compatibility View Settings x Clear your IE s cache No images are displayed in live view on the Web interface Check if the bit rate is 0Mbps in the live view window x If yes check if the firewall has been disabled and the anti virus program has been stopped on your computer x If not maybe it is because the graphics card driver on your computer is...

Page 118: ...heck if network connection is stable x Upgrade the firmware for the camera and the NVR Contact your dealer for the latest versions Live view is normal but the recording cannot be found x Check that a recording schedule has been properly configured x Check if the time and time zone configured in the NVR are correct x Check if the hard disk storing the recording has been damaged x Check if the desir...

Page 119: ...wer down the NVR and then mount the hard disk again x Try another disk slot x The disk is not compatible with your NVR Contact your dealer for a list of compatible disk models The mouse does not work x Use the mouse delivered with your NVR x Make sure no cable is extended ...

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