SCHWAN SC60E USER GUIDE
WARRANTY
PLEASE NOTE:
As your Schwan appliance is always full of hot water,
we recommend a drained drip tray should be used in those applications
where any leakage could cause property damage.
WARRANTY PERIOD:
For residential installations, the Warranty period is for
two years. For commercial installations, (maximum 8 staff), the Warranty
period is for one year.
Please keep all Purchase and Plumber’s installation Invoices as
verification of Warranty commencement date.
The Warranty will be for
24 months (residential) or 12 months (commercial) from date of installation.
If you are unable to provide proof of installation date, then the Warranty will be
for 25 months (residential) or 13 months (commercial) from date of purchase.
WARRANTY COVERAGE:
Schwan provides a comprehensive parts and
labour Repair or Replacement Warranty. Repair or Replacement will be at
Schwan’s discretion, and must be carried out by an authorised Schwan
Service Agent. The Warranty covers defects in materials and manufacturing
only, and repairs will normally be carried out in your home or commercial
premise free of charge during the warranty period.
However, in areas more than 25 km from an authorised Schwan Service
Agent, you may be charged for some travel and associated costs.
Alternatively, Schwan may require you to return your unit to Schwan so that
Schwan can provide you with a replacement unit free of charge. In this case,
Schwan will pay the necessary freight charges, and you will need to take
responsibility for the removal of the faulty unit, and installation of the
replacement unit.
Any product replaced or repaired under this Warranty will be covered by the
remaining portion of the original product’s Warranty period, or 6 months,
whichever is the greater.
WARRANTY EXCLUSIONS
:
This Warranty does not cover damage,
deterioration, or malfunction resulting from accident, misuse, neglect, abuse,
unauthorised modification, fire, water, lightning or other acts of nature,
incorrect installation, poor water quality, repair or attempted repair by anyone
other than an authorised Schwan Service Agent, or external causes such as
electric power fluctuation or failure.
Filter cartridges are not covered by this Warranty, as these are a consumable
item, and water conditions and usage vary, which can affect the effective life
of the filter.
LEGISLATION:
Nothing in this Warranty overrides Schwan’s responsibilities
under the Consumer Guarantees Act for residential installations.
The owner agrees that the Consumer Guarantees Act does not apply
to commercial installations.
IN THE EVENT OF A MALFUNCTION, PLEASE CONTACT MERQUIP ON
0800 636 0 636
OR EMAIL
MODEL: SC60E
SERIAL NUMBER:
TROUBLESHOOTING
• Check that your Schwan is correctly connected to
the power supply.
• Check that the power supply is live.
LCD SCREEN NOT LIT
• Check your Schwan is plugged in and the power supply is live.
• Check that the Status Icon situated on the front of the boiler
tank is glowing “Green”.
• Check temperature setting on LCD Screen.
• Element thermal cut-out may have tripped. Unplug the boiler tank.
Run hot tap for 5min. Allow boiler to cool for 1/2 hr. before restarting.
WATER IS NOT HOT
• Ensure minimum water pressure is no less than 240 kPa.
• Reduce temperature using the control panel.
• Make sure silicone hot outlet tube is not blocked,
kinked, or sagging.
• Expansion tank may be full. Run hot water for 30 seconds
and allow unit to reheat.
• If water flow is slow, the filter maybe blocked. Replace filter
as per
“SCHWAN FILTER CHANGE INSTRUCTIONS”
on the previous page of this user guide.
HOT WATER OR STEAM IS SPURTING OUT OF
THE DISPENSER.
• Ensure minimum water pressure is no less than 240 kPa.
• Check that the water supply fully open.
• Check that the filter is fully tightened into the filter head.
• Filter may be blocked. Replace filter as per
“SCHWAN
FILTER CHANGE INSTRUCTIONS”
on the previous page
of this user guide.
HOT WATER DELAY IS LONGER THAN 5 SECONDS
AFTER TAP IS TURNED ON.
CAPACITY
• Your Schwan drinking water system is designed to deliver one
cup (170ml) per minute of hot water at between 80–90°C.
• A temporary drop in water temperature may be experienced if
this capacity is over drawn.
Instant
Hot Cool
Filtered Water
